Rug not showing any available updates, when there should be

This is 64bit NOWS SBE 2.5
This is about my tenth install on the same machine trying to get through it.
After I installed, the Rug Gui showed one update. I did that update and then rebooted.
Rug Gui then showed 103 updates to do. It was late in day so I shut down the server.
This morning I came in and started the machine up and the Rug Gui showed the same 103 updates to do. I was reading email on a separate machine and glanced over at the NOWs terminal and noticed the Rug Gui had turned into a Globe (not the exclamation point). I seriously DID NOT TOUCH THE THING.
Now when I click on the Globe it says no updates available.
The past two installs, I would install, go through the first update, then the 103 updates, and then when it rebooted the Rug would not show the updates to move to the next service packs. I initially thought it was a problem in the customer center b/c I had accumulated several machines against my license (even though they are just rebuilds of the same machine), but this time I had removed all the systems from the customer center online BEFORE I did this last install. Anyone have any ideas as to how to get my updates back working?

See my post below ....
Scarey eh?
you will need to get support to fix it - assuming you have a contract !
"dwjrdto2000" <[email protected]> wrote in message
news:[email protected]..
>
> This is 64bit NOWS SBE 2.5
>
> This is about my tenth install on the same machine trying to get
> through it.
>
> After I installed, the Rug Gui showed one update. I did that update and
> then rebooted.
>
> Rug Gui then showed 103 updates to do. It was late in day so I shut
> down the server.
>
> This morning I came in and started the machine up and the Rug Gui
> showed the same 103 updates to do. I was reading email on a separate
> machine and glanced over at the NOWs terminal and noticed the Rug Gui
> had turned into a Globe (not the exclamation point). I seriously DID NOT
> TOUCH THE THING.
>
> Now when I click on the Globe it says no updates available.
>
> The past two installs, I would install, go through the first update,
> then the 103 updates, and then when it rebooted the Rug would not show
> the updates to move to the next service packs. I initially thought it
> was a problem in the customer center b/c I had accumulated several
> machines against my license (even though they are just rebuilds of the
> same machine), but this time I had removed all the systems from the
> customer center online BEFORE I did this last install. Anyone have any
> ideas as to how to get my updates back working?
>
>
> --
> dwjrdto2000
> ------------------------------------------------------------------------
> dwjrdto2000's Profile: http://forums.novell.com/member.php?userid=75601
> View this thread: http://forums.novell.com/showthread.php?t=439867
>

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I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
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Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
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How to restore iPod shuffle
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Download and install the latest version of iTunes if you do not already have it installed.
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Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
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When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling

Rug not showing any available updates, when there should be

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