Rules in new Mail 7.0 (1822)

Hi, I was hopping that the update for Mail 7.0 will solve my problem, but no luck. I still have the same issue with rules. I will try to explain it as good as I can and hopefully someone can come up with a solution. So here is my problem: doesn't matter if it's a new rule or editing one when I am done and click Apply the messages selected move to the new mailbox created but they sre still in the main inbox. I tryed this on my wife's computer also and the same so it is a glitch in the program I hope. Thanks.

Would you post a screen shot of the rule so people can see what you are seeing? Make sure you cover any personal information using Preview. Post the screen shot in a Reply using the camera icon. Copy and paste doesn't work.
Screen shots

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Mail doesn't show a new mail icon when you set up rules

I've just transfered over to Mail from entourage and love it, apart from one thing.
I set up rules so all my emails go into folders ie work, friends and now when I get a new email which goes into one of these folders I don't get the little red circle on the mail application icon in my dock.
I do however get it when a mail comes in which isn't part of my rules and goes into my inbox, normally someone who I'm not waiting for an email.
It's not the end of the world but does mean if I forget to check my emails I might miss something important.
Any ideas?

I'm now able to see when i've got new emails after your pointer. It is however telling me I have 10 new mails which aren't there?
Do you know why it would do this, I thought perhaps it was thinking a draft was an email but i've only got 3 in there not 10.
Thanks

Rule containing "Mark as Read" and "Move to Folder" does not remove New Mail Notification

I asked this question in another forum here (sorry for not linking, but the forum would not let me because my account is not yet verified):
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/rule-containing-mark-as-read-and-move-to-folder/061a8009-dd98-4304-81b0-6c4c8a5a6205
They passed the buck to this forum. Can anyone help? Here is my original post:
I have set up a rule so that emails from a certain sender should be marked as 'read' and routed to a certain folder. The rule works just fine except for the fact that it does not remove the new mail notification from the taskbar icon
or the system tray. The rule reads as follows:
Apply this rule after the message arrives
with New Home Sale in the subject
move it to the _New Home Sales folder
and mark it read
Once I open the _New Home Sales folder, all messages are marked as read, as they should be. When I open any of the emails in this folder, the notification goes away. It does not even have to be the most recent email or the same folder
- opening any email from any folder clears the notification, even if the same email was used to clear it before. Previewing does not remove the notification.
I have a similar rule set up for another folder:
Apply this rule after the message arrives
with New Home Final Sale in the subject
move it to the _New Home Final Sales folder
and mark it as read
The same thing happens here with the unread notification.
This is very annoying, as I want to receive these emails but I do not need to know every time one comes in.
Does anyone have any advice on this? I have read a few threads about an unread email bug, but I'm hoping I'm just missing a setting somewhere. I find it hard to believe such a bug would persist this long.

Hi,
From your description, I would like to verify the Exchange version and Outlook version at first. Since I have a test in my environment using Exchange 2010 with Outlook 2010. I create a same inbox rule, it works and there is no new mail notification from
the taskbar.
What's more, I recommend you use Outlook safe mode to determine whether the problem is caused by add-ins.
If the issue persists, please install the Outlook latest Service Packs and check the result.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

Is there an "Unread Mail" solution for the iPhone that would allow me to see all new Unread mail? I have ove 100 subfolders with rules that redirect mail.

Is there an "Unread Mail" solution for the iPhone that would allow me to see all new Unread mail in one location?
I have an iPhone 4 (not 4S). I use the Outlook client with an Exchange Server on my Desk.
In order to keep email organized, I have many subfolders (over 100) under my Inbox with rules that automatically redirect the bulk of new unread email to the subfolders.
In the Outlook client on the desktop, there is an "Unread Mail" Folder that lets me see ll unread mail in one location whether it be in the main inbox or in one of the subfolders of the inbox.
I would like to see all unread email in one location without me having to change my rules and work flow that I have been using for 7+ years?
It is much more work for me (so far) to see new email on the iPhone. You have to scan each subfolder in order to tell where the new mail is that just arrived.

Is there an "Unread Mail" solution for the iPhone that would allow me to see all new Unread mail in one location?
I have an iPhone 4 (not 4S). I use the Outlook client with an Exchange Server on my Desk.
In order to keep email organized, I have many subfolders (over 100) under my Inbox with rules that automatically redirect the bulk of new unread email to the subfolders.
In the Outlook client on the desktop, there is an "Unread Mail" Folder that lets me see ll unread mail in one location whether it be in the main inbox or in one of the subfolders of the inbox.
I would like to see all unread email in one location without me having to change my rules and work flow that I have been using for 7+ years?
It is much more work for me (so far) to see new email on the iPhone. You have to scan each subfolder in order to tell where the new mail is that just arrived.

Outlook 2013 and exchange. Cant see new mail in subfolders.

Hello,
In our company we have exchange 2010 with sp3 and all clients with windows 8.1 and Outlook 2013. Problem is that clients have problem with new messages in their mailboxes. they cant see new messages in subfolders. In Outlook 2010 everything worked fine,
and after migration to 2013 this problem started.
For example:
There is user mailbox. He have a lot of subfolders. All subfolders is for varies companies. So he created rules, then someone writes from campany, mail goes to its subfolder. Problem is that then user opens Outlook in the morning, he can't see that
new mails are arrived to those subfolders. User must open that subfolder and only then, inside that subfolder he can see unread message. But how user can know, that inside is unread mail? :) Sometimes everything works fine, and sometimes user can't see new
mails. Then he opens OWA, all new mails is marked as unread and there is number near subfolder with unread mail count.
And this problem repeats to all users. I updated exchange to SP3 update 6. Operating system and Outlook is up to date. Recreation of profile helps for a week or two (Or user do not notice problem), and after that user calls me again with the same problem.
And this happens not for one user but for all. Sometimes restarting Outlook helps, after restart number with unread mail count appears near subfolder. There is no addins or other changes in Outlook. Search folder is not a solution, because there is a lot of
subfolders, so it would be a mess.
Can you advice me? Where can be problem? Is it global for all users who are using exchange 2010 and Outlook 2013?
Mantas

I tryed using search folder but this solution didnt helped. Then user opens Outlook he sees unread mail count near subfolder, and sum of unread mails in search
folder. But somefing happens and new mails does not appear neither in search folder neither near subfolders. But then client opens subfolder there are unread mails. In OWA everytime everything is OK. So user must check in OWA is there new mails and in which
subfolder, then he opens that subfolder in Outlook, and uhnread mail is here.
And another thing. Now one of clients have this problem. There is no count of new mails in subfolders, outlook does not show it, but OWA shows. In rules, client created few rules, near rules in action section,
there is icon, it looks like screwdriver and wrench, i went to propeties of those rules and removed "Stop processing more rules", and this icon disappeared. All rules updated to server, and after that, new messages counts appeared near few subfolders.
Is it possible that somehow this message count is combined with rules? Ant what does whis screwdriver and wrench icon means?
Mantas

Ghost Email, new mail sound and no mail, quite often

I have a two part question: I get the new mail sound with the activity next to a mail box but quite often no mail. Sometimes I'll check online to see mail which I haven't gotten on my computer. I play with the Junk Mail settings, which I do not use. I have several RULES which I will turn off just for a test. None of this seems to matter
MacBook Pro 2.4 GHz/2 GB SDRAM/ Mac OS X (10.4.9) .Mac & POP

I would like to add many times my .mac mail box will show a number but when clicked on the number would go "poof". It seems my computer is showing the number of emails recieved on the server but not forwarding them, until I go to the web site. I do Rebuild the mailbox and usually I'll get one or two I looked at

Wrong number of new mails in dock icon

I have created a number of (local) folders and rules that move the appropriate mail to those folders. However the dock icon counts only the number of new mails in the IN-box and not the ones in those folders. Should I have done something else?

In Mail's General preferences, you can set the "Dock unread count" popup menu to "All Mailboxes" instead of "Inbox Only".
If you need an even more specific way to determine the quantity, you can create a new smart mailbox in which you define how you want the count generated. You can then set the popup menu to this smart mailbox instead of the "All Mailboxes" or "Inbox Only" choices.
Hope this helps....

Filtered (rules) messages and mail ...

Hi ~
My screen name "never-mac?" comes from the fact that - as a 25+ year PC user - I said "I'll never get a MAC!!" Never say never!! I bought a MACBOOK for home (to avoid the VISTA experience,) and requested an iMAC for my new work computer.
All that being said, here's my "filtered" mail problem:
On my PC, I used Eudora for my email client; and, filtered messages would automatically forward to the selected mailbox. BUT ... when that happened, the appropriate mailbox would "open" on the status bar. Then, I could look at the message, and determine - immediately - whether or not to read it right away.
On my iMAC and/or MACBOOK, filtered messages are automatically forwarded and I hear a sound that I received mail. BUT, I have no clue which mailbox - of many, especially at work - has the "new" mail in it .... without searching every mailbox.
So, my specific question is .... Is there any way to tell Mail to highlight and/or open the mailbox that just received the filtered message?
Any advice that anyone can give me will be greatly appreciated!! I LOVE my new MAC's; but, "it takes a while to teach an old dog new tricks."
Thanks!!!

Hi “never-mac?”
Not sure what your problem really is. Unless you’re telling your rules to mark the messages as read, you should be able to easily identify which mailboxes have unread messages in them because they show the number of unread messages to the right of the mailbox name.
Also, you could set up a Smart Mailbox that shows all your unread messages, no matter where they are...

Fetch new mail messages does not work

On my notebook the fetch new mail messages does not work
Settings:
- Fetch new messages: every minute
- Play sound Purr
I need to us the manual button.
On my imac it works fine with the same accounts

My mail sounds are all screwed up. I hear the plane fly when I send an email but when I receive mail, no sound. I have rules set up which worked in Tiger. One rule is for mail to play a message "You have a message from "John Doe" when I receive an email from "John Doe" but it only plays when I send "John Doe" and email. Assbackwards.
Sometimes when reading new mail, it just disappears. I have to click on it again. I find this version of email to be very flaky!
Dave Brenneman

New mail not being indicated in nested folders

I have just noticed that new mail does not get indicated unless the folder in which it has been stored is opened. As I have a lot of mail folders, this isn't practical. It worked fine before I installed Leopard (said installation also rendering my computer unusable for about 6 hours incidentally until I could decipher command line instructions to rescue it), but now I have no way of knowing if I have new mail without opening every single folder I have.
Actually I didn't notice, I had a phone call from an irate client wanting to know why I hadn't responded to her email of 6 hours previous. On accessing her folder I found the emails, then opened up all the other folders to discover I had new mail all over the place, this instigating a pretty hectic period where I tried to cram a whole days email replying into 30 seconds.
So is this a bug, a preference setting or any idea what?
I must say that so far Leopard seem to be the most successful bug introduction Apple has ever pulled off. Maybe only 8.6 was more spectacular, what with it's hard disc destruction mode.
Bah!!!

Glad to see that someone else has the same problem as me!!
I only have about 10 different folders with rules attached so I've taken to clicking on each folder when checking for new mail.
It's incredibly annoying though and is again a problem only since I upgraded to Leopard.
Anyone got any ideas or insight?!
As Sean put it perfectly - 'Bah'!!

Automatically checking for new mail in IMAP folders.

Here is my relatively simple issue with Mail.
I use an IMAP email provider called Fastmail and use their server-side rules to automatically direct incoming emails into separate IMAP subfolders.
My question is when Mail polls for new mail; it only seems to poll for new mail messages in the main Inbox but not in any of the sub folders. I then have to manually click on each of the other IMAP folders to see if they have received new mail messages.
I am recent convert from Windows and can confirm that I did not have this problem when using MS Outlook.
I was wondering if any one else has experienced a similar problem and more importantly come up with a solution!

I was wondering if any one else has experienced a
similar problem and more importantly come up with a
solution!
Yes, this is a problem I've had with Mail.app from day one. The closest thing that I have come across as a solution is a to write an AppleScript script to convince Mail.app to check all of my folders. However, this is far from an optimal solution for many obvious reasons. I can only hope that Apple will fix this in the future, but it's been a few years with no solution in sight yet.
15 Aluminum PowerBook Mac OS X (10.4.7)

Mailo Notifications For New Mail In Subfolders

We are rolling out Office 365 Microsofts new cloud solution for Exchange and have been running iPhones, iPads and Windows mobiles. Amazingly good response back from useres on the Apple offers which is great. One issue we have is that some users have rules set up on their Exchange inbox where emails are diverted to certain folders accoring to their content or the sender. The iPhone doesn't seem to provide any notification of new mail in these sub folders. Has anyone come across this or even better have a solution or how to handle this?
Thanks loads
Grant

That's the main problem in that it needs to show the number. It seems a bit daft that Apple would include the ability for it to play a sound but not show the total number. A prime example is either if you do not have a sound set or perhaps are in a meeting and have the phone on silent. Also it is tedious to have to expand folders to find the one with the mail. If a user has a number of mailboxes as some of ours do, it is very cumbersome to have to view each account and then subfolders to find the additional mail.
With the big Microsoft vs Apple battle starting to hot up with Microsoft launching their Office 365 cloud offering for business this really is something that Apple needs to address to make sure that their iPhone/iPads stay in contention with BES and Windows Mobile etc.
The feedback we have had from Mac users when using a test of the Beta of Microsoft Office 365 with Apple devices (iPhone/iPad) is amazing and even they were happy to admit it made their lives immeasurably easier. Let's just hope Apple rise to the challenge and make these small tweaks to make the devices truly enterprise useable!
I still think Apple should make a user voting system on this site so that people can register with a set amount of votes and assign how many votes they want to a particular feature. Then the public vote would show Apple what people really want! Or let’s get Apple to organise some business forums in the UK as well as the USA so European businesses can input they thoughts on the products.

Mail Dock icon only shows when Inbox has new mail, not other folders.

Hi
I've got Rules set up for Mail to move new mail to various folders on receipt, depending on the nature of the emails.
However the Mail icon in the Dock only indicates when new messages are in the Inbox, not other new emails which might be in other folders waiting to be read.
Is there some way to fix this so that it notifies me of all new emails?
Any help would be greatly appreciated.
Thanks
Richard

Are you running leopard?
Under preferences on my mail (version 3.1.1 i think) then the 'general' tab there is an option "dock unread count" which you can set to inbox/none or all mailboxes.
I don't remember this being an option under Tiger but it may be worth looking for if you're not on Leopard.
Hope this helps

RULES of Apple Mail

Dear Guys,
HAPPY HOLIDAYS from Hong Kong.
I have a question about finding information on the RULES page. Right now, I have about 100+ entries on the RULES page. Everytime I want to edit a specific entry, I have to scroll down the whole list slowly to find that entry with my own aging eyes. The FIND function is simply of no use on the RULES page.
I am wondering if there are ways out.
Thank you so much for your insight.
Jimmy Chiu
Hong Kong
Power Book G4 Mac OS X (10.4.8)

Jimmy,
I agree with Austin that you probably have too many rules. I know of no way to apply the Find function to them, but you may find the following AppleScript useful to generate a numbered list of them in the order they appear in the Rules preference.
To use it, open the Script Editor application, copy & paste the text below into a new script window (⌘N, ⌘V), & click the "Run" button. A list of your rules should appear in a new Mail message window. If you find this useful, save the script to some convenient location as an application with Script Editor & you can just double-click it to generate a new list without having to bother with launching the Editor each time.
tell application "Mail"
set RulesList to ""
repeat with i from 1 to count of rules
set RuleItem to i & tab & name of rule i & return
set RulesList to RulesList & RuleItem
end repeat
set RuleMsg to make new outgoing message
tell RuleMsg
set subject to "My Rules List"
set content to RulesList
set visible to true
activate
end tell
end tell
iMac G5/2.0 GHz 17" ALS (Rev B) Mac OS X (10.4.8) 512 MB, Kensington Trackball

Mail not notifying of new mail

Hi,
I have my Iphone 4 setup with hotmail as per the instructions on apples support page for it, but what happens is any email I get that go into my inbox notify me as normal, ie will show how many new and makes the new mail sound
But I have some rules to help sort my email and if I get new mail that falls into one of the rules, it does not notify me either by the new mail sound or a number indication on the mail app.
Any ideas?
Thanks

Thanks David,
What I had actually done was set up a filter for all my Gmail to forward to my Exchange account and mark as read, so I didn't get duplicate new mail alerts. I had changed my Exchange account and forgotten about the filter.
All working OK now (well apart from the 3GS poor battery performance).

Rules in new Mail 7.0 (1822)

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