Run preupgrade script for AppleMobileDeviceSupport

I try to upload itune but i receive that message:  run preupgrade script for AppleMobileDeviceSupport
Somebody know about it?

Hello, only "fix" I've seen so far relating to "preupgrade"" is resetting the Router/Modem...
I had this error this morning trying to update iTunes to 10.0.1 - in my instance I reset my wireless router then tried again and it worked and installed, seemed that an interruption occurred during the connection. Have you tried again since?
Luke
https://discussions.apple.com/thread/2515630?start=0&tstart=0

Similar Messages

  • Run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.

    everytime i try to update itunes this is what it says
    run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.

    C,
    I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
    Hope that helps.
    SoEreal

  • I keep getting this message when wanting to download latest itunes software update :The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download?

    The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download

    I had the same problem this weekend.  The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop.  When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that.  I uninstalled itunes and tried again but that didn't work.  Then I redownloaded itunes 10.3 just to have a working version in case I gave up.  Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file. 
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    Goto start and this time just type update in the search window.  Look for the Apple itunes update link and click on it.  It found there were updates for itunes 10.5, Quick time, Safari, and Icloud.  I checked all the updates except for Safari, since we don't use it (yet).
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  • The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance.

    Just upgraded software. When system prompts to update itunes and in the middle of the system's attempt to complete the upgrade, the message, "The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance" appears.
    I don't understand what "preupgrade" needs to be done.
    Anyone else experience this?
    Suggestions?

    -= Pre Upgrade Script Error with iTunes =-
    Do a general web search and you will discover there are many answers, none definitive.
    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
    scarier:
    https://discussions.apple.com/message/10464515#10464515

  • When I try to install an iTunes upgrade I get this message: The following install step failed: run preupgrade script for AppleMobileDevice Support.

    When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support.  When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.

    C,
    I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
    Hope that helps.
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  • The following install step failed: run preupgrade script for AirPortUtility. I have been getting this error whenever I try to do a software update on anything.

    Each time I try to run a software update... I am getting these error messages so I am never able to upate.
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    =Pre Upgrade Script Error with iTunes=
    Do a general web search and you will discover there are many answers, none definitive.
    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
    scarier:
    https://discussions.apple.com/message/10464515#10464515

  • Trying to download latest itunes and i get error message (run preupgrade script for applemobiledevicessupport)

    trying to download latest version of itnes and keep getting an error message to run preupgrade script for mobiledevicessupport.

    I have OS X 10.5.8. I was finally able to locate iTunes 10.6.3 (not easy with 10.7 being the latest and greatest), so I have updated that. My phone syncs again! But I went ahead and ordered Snow Leopard to upgrade my OS. Wont' be too long before every update will require that.

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    Trying to update my iPhone version so I can download an app. I need for the GRE. In order to do so, I'm told that I have to update my iTunes..I get the cited error!
    Thanks in advance!

    -= Pre Upgrade Script Error with iTunes =-
    Do a general web search and you will discover there are many answers, none definitive.
    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
    scarier:
    https://discussions.apple.com/message/10464515#10464515

  • Cant upgrade itunesThe following install step failed: run preupgrade script

    The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance

    Try clicking on the Apple icon, upper left corner and going to "Forced Quit"
    Click in iTunes and then do a Forced Quit.
    Try install again.  That worked for me.
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  • Cannot install iTunes - failure to run preupgrade script

    I get the error message 'failure to run preupgrade script for AppleMobileDevice' when I tried to install itunes. Have tried the steps at this link - http://support.apple.com/kb/HT1747 - but still no luck. Any ideas how I can resolve this?

    Hey, thanks for your reply!
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    What  is  "Run pregade script for Apple Device mean. I am tryong to down load Itunes 10.5 on my 2005 Mac. What is the problem?

    Are you sure that's how the error message is phrased? Are you sure it doesn't actually say "run preupgrade script for Apple Mobile Device Support"? (note in particular the difference between "preupgrade" and "pregrade" as you have phrased it)
    If it really does instead say "preupgrade", not "pregrade", here are a couple of threads with suggestions:
    https://discussions.apple.com/thread/3373568?start=0&tstart=0
    https://discussions.apple.com/thread/2515630?start=0&tstart=0
    If those don't help, this support article may:
    http://support.apple.com/kb/HT1747
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