Run time error occured while clicking the Log off

Hello Experts,
I have customized masthead file. In the masthead, when i click the log off link, the pop-up window will showing the Runtime error message. Its not working properly. I didnt make any changes in log off method. I traced the error,
<%if (!isPreview){%>
          if (EPCM.getUAType() == EPCM.MSIE)
               if(EPCM.getGlobalDirty())
                     // unsaved data on the page, display modified dialog
                    var val = window.showModalDialog('<%=GetLogoffConfirmUnsavedMsgURL(componentRequest)%>', '', '<%=LOGOFF_CONFIRM_MSG_ARGS_IE%>');
                    if (val == 'logoff')
                         disableWorkProtectCheck = true;
                         logoff();
               else //no unsaved data
                    // data saved, nothing get lost on the page, display normal dialog
                  var val = window.showModalDialog('<%=GetLogoffConfirmMsgURL(componentRequest)%>', '', '<%=LOGOFF_CONFIRM_MSG_ARGS_IE%>');
                  if (val == 'logoff')
                      logoff();
          else
               if(EPCM.getGlobalDirty())
                  window.open('<%=GetLogoffConfirmUnsavedMsgURL(componentRequest)%>', '<%=LOGOFF_CONFIRM_WINDOW_NAME%>', '<%=LOGOFF_CONFIRM_MSG_ARGS_NS%>');
               else
                  window.open('<%=GetLogoffConfirmMsgURL(componentRequest)%>', '<%=LOGOFF_CONFIRM_WINDOW_NAME%>', '<%=LOGOFF_CONFIRM_MSG_ARGS_NS%>');
     <%}%>
In this code having if condition if(EPCM.getGlobalDirty()) is set as true means, then only properly executed and it shows the Log off message. In my part it goes to the else part. Then it shows run time error message.
I cannt able to find out the solution.Pls help me in this regarding.
Regards
Prakash T

Hi,
see if running SFC /Scannow helps. This basically restores missing/corrupt system files.
Click Start/Run and type CMD
Type SFC /Scannow
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):
http://support.microsoft.com/kb/310747/EN-US/
Please Reward Points if Helpful.
Kind Regards,
Vamsi.

Similar Messages

A: my MacBook Air becomes unresponsive when logging in, and I decided to reinstall OS X Lion. When running the installer from OS X Recovery, it gave the error message "An error occurred while preparing the installation. Try running this application again."

I encountered the same exact problem when I attempted to re-installed OSX Lion on an old laptop. The date was set back in 2000, which rendered the certificate obsolete. Here's how I fixed it:
From the recovery menu, select the Terminal application. Run the 'date' command to confirm the date is wrong, then set the correct date using this command: date {month}{day}{hour}{minute}{year}
e.g. date 1219195613
Exit terminal (type exit). Retry the installation.

I encountered the same exact problem when I attempted to re-installed OSX Lion on an old laptop. The date was set back in 2000, which rendered the certificate obsolete. Here's how I fixed it:
From the recovery menu, select the Terminal application. Run the 'date' command to confirm the date is wrong, then set the correct date using this command: date {month}{day}{hour}{minute}{year}
e.g. date 1219195613
Exit terminal (type exit). Retry the installation.

  • An error occurred while preparing the installation. Try running the application again

    I Have erased the hard drive of my MBP in order to perform a clean reinstall of OS X Mavericks, according to these instructions.
    When I tried to reinstall, my internet connection stopped (was broadcasting via another MBP and the cable from that one got disconnected), so I restarted the erased MBP to try again. Holding command+R, it booted in internet recovery (as the recovery partition was erased along with the rest of the hard drive), but could not connect over the broadcasted WiFi, so I created a bootable USB flash drive according to these instructions on the other MBP.
    This installation went smooth without any hiccups, but due to an oversight I had to do it again the next day.
    I took the same steps, with the same bootable drive (I did not create a new one the first time) but this time I couldn’t get through the prepare to install phase. At the end, where the “about a second remaining” message stays for about 20 minutes, I get the “An error occurred while preparing the installation. Try running the application again” message. When I quit the installer (only option at that stage) and return to Disk Utility, the internal drive on which I tried to do the installation is not visible anymore.
    I tried this (after a reboot every time) with a new bootable usb drive with the same download of the OS X Mavericks installer and with a new one, each ending with the same error. The installer was downloaded on an MBP on which Mavericks is also installed, with the same Apple ID. The App Store did not allow me to change Apple ID for the Mavericks download. Can this pose a problem? It did work the first time, though.
    Note that this error occurs at a different stage than the one with the same message due to the wrong date (this discussion amongst others). I also checked the date in terminal and this appears to be correct, when I consider the timezone.
    Here are a few lines from the installer log (omitted similar lines and lines that could contain personal information). The most important line is the last one, indicating the error.
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:Install  PROJECT:Install-846
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:IA  PROJECT:InstallAssistant-476.8
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Hardware: MacBookPro9,2 @ 2.50 GHz (x 4), 4096 MB RAM
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Running OS Build: Mac OS X 10.9.3 (13D65)
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: DYLD_NO_FIX_PREBINDING=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PWD=/
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: SHLVL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __OSINSTALL_ENVIRONMENT=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: CI_DEFAULT_OPENCL_USAGE=0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: OS_INSTALL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: _=/System/Library/CoreServices/Language Chooser.app/Contents/MacOS/Language Chooser
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using distribution archive from /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Configuring products from SharedSupport folder
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Install is double-dmg. Not adding chunklist to download list.
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallDVDProduct> based on media at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Checking Software Update catalog URL https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: JS: installCheckScript threw exception TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Can not connect to /var/run/systemkeychaincheck.socket: No such file or directory
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not load Software Update catalog: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fedd960ccc0 {NSUnderlyingError=0x7feddc866ef0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSLocalizedDescription=The Internet connection appears to be offline.}
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not fetch SWU catalog to create SWU product
    Jun 22 02:14:49 localhost Install OS X Mavericks[423]: LSExceptions [0x7fedd9446e50] unloaded
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:20:55 localhost Install OS X Mavericks[423]: Created IATool object:dbe23a50
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:09 localhost Install OS X Mavericks[423]: Preventing machine sleep.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using product IA_PKSecureNetEnabledProduct <file:///Volumes/schijf/OS%20X%20Install%20Data/> at distance 5
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using existing boot files dir at /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using mutable product path: /Volumes/schijf/OS X Install Data
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using boot files path: /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Retrieving 0 packages (0.000 GB)
    *****This is where the timer starts saying “”About a minute remaining”*****
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Verifying InstallMacOSX.pkg/InstallESD.dmg
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Finished operation queue
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Opening /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/InstallESD.dmg
    Jun 22 02:42:38 localhost Install OS X Mavericks[423]: Extracting boot files from /Volumes/OS X Install ESD/BaseSystem.dmg
    Jun 22 02:42:39 localhost Install OS X Mavericks[423]: Extracting Boot Bits from Inner DMG:
    Jun 22 02:42:41 localhost Install OS X Mavericks[423]: Copied kernelcache
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied Boot.efi
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied PlatformSupport.plist
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Ejecting disk images
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Generating the com.apple.Boot.plist file
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: com.apple.Boot.plist: {
          "Kernel Cache" = "/.IABootFiles/kernelcache";
          "Kernel Flags" = "container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/ InstallESD.dmg root-dmg=file:///BaseSystem.dmg";
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Done generating the com.apple.Boot.plist file
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing /Volumes/Install OS X Mavericks -- /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing Mount Point:/Volumes/Install OS X Mavericks Folder:/Volumes/Install OS X Mavericks/.IABootFiles plist:com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ***************************** Setting Startup Disk *****************************
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******           Path: /Volumes/Install OS X Mavericks
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******     Boot Plist: /Volumes/Install OS X Mavericks/.IABootFiles/com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: /usr/sbin/bless -setBoot -folder /Volumes/Install OS X Mavericks/.IABootFiles -bootefi /Volumes/Install OS X Mavericks/.IABootFiles/boot.efi -options config="\.IABootFiles\com.apple.Boot" -label OS X Installer
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Bless on /Volumes/Install OS X Mavericks succeeded
    Jun 22 02:45:55 localhost Install OS X Mavericks[423]: Got error in writing to /Volumes/schijf/OS X Install Data/minstallconfig.xml
    That last line indicates the error that occurred. (The internal drive on which I try to install Mavericks is called “schijf”, it also already has been called Macintosh HD, with no effect. This time I tried another name during the reformat to see if and when the installer renames the disk. Does it do this, or should I call the disk “Macintosh HD” myself?)
    By now I also got past the internet recovery issues, being able to get the progress bar under the spinning globe and the option to install Lion (not Mavericks, but I suppose that’s because the MBP shipped with Lion). When I choose this option, the installer first spends a few hours downloading additional components. This eventually took less time than first indicated, but still about 4-5 hours. After this, the installation of about 24 minutes starts, but this takes much longer than the indicated 24 minutes, each minute taking about 15 minutes. When it was less than a minute, the internet connection got disconnected (but I don’t suppose it still needed an internet connection at this stage, having downloaded all additional components) and now the “Less than a minute” message has been there the whole night (about 9,5 hours), the last 9 hours with a spinning beachball on the screen after I accidentally clicked somewhere on the screen (nowhere in particular, he shouldn’t do something because of the click. After unplugging the power adapter, the battery icon on the screen wasn’t updated, and the WiFi icon simply disappeared, instead of showing no bars like it should when there’s no connection).
    Does Anyone know how I can fix the error, because I would prefer installing with a bootable drive. Is it worth it to continue waiting on the current, apparently stuck Lion installer to finish or should I force a reboot?
    Can I try using the Recovery Disk assistant (OS X Recovery Disk Assistant v1.0) to create a recovery disk with the other MBP? I think not, as this might cause trouble with 2 different MBP's using the same license.
    Thanks in advance!

    Since this thread seems to be gaining more speed than the other one i'm working on, i figured i'd add these images to help you all out detailing the exact problem.
    I'm having the same issue and I wanted to provide some info specific to my mac, and some info in general to help with diganosis.
    First, my specs
    Secondly, I am running an aftermarket 500 GB drive.
    Third, not sure if this is realated, but this screen suggests the proress will take 3 minutes, then it abruptly umps to the restart phase after about 1.5 - 2.5 minutes.
    And finally, here is the seeminly unavoidable error message.
    Also, other things I've tried now are
    installing it from the "show package contents area",
    mounting said DMG and trying to install from there.
    installing a package file called "upgradeos.pkg"
    no luck.

  • Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn't complete the backup to "G-RAID". to complete backup. An error occurred while creating the backup folder.

    Hello I bought a G-Raid GR4 4000 4 TB and used it for a backup with my new Imac27. Now this is all I get. "Time Machine couldn’t complete the backup to “G-RAID”. to complete backup. An error occurred while creating the backup folder."
    Any idea what I should do?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
    If all you see are messages that contain the word "Starting," you didn't clear the search box.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Some personal information, such as the names of your files, may be included — anonymize before posting.

  • HT5568 I cannot update safari to 6.0.2 - I get for months "An error occurred while installing the updates.(103)" every time.  I have Mac osx 10.8.2 Mountain Lion. Is Apple asleep?

    I have Mac osx 10.8.2 Mountain Lion.
    I cannot update safari to 6.0.2. "An error occurred while installing the updates.(103)" every time.  I have Mac osx 10.8.2
    Is Apple asleep?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Error: Time Machine couldn't complete the backup to Time Capsule - Unable to complete backup. An error occurred while creating the backup folder.

    error: Time Machine couldn't complete the backup to Time Capsule - Unable to complete backup. An error occurred while creating the backup folder.

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Some personal information, such as the names of your files, may be included — anonymize before posting.

  • Failed to run task sequence. Error occurred while starting the task sequence (0x8007000E)

    Hi there
    Patch Tuesday yesterday (10th June2014). As always we deploy new patches first to a test collection where Windows 7 updates automatically apply.
    Upon trying to rebuild any of the machines in this test collection, we were presented with the following error message:
    Failed to run task sequence.  Error occurred while starting the task sequence (0x8007000E)
    After searching about this, I found this page from Niall Brady, which explained the problem:
    http://www.niallbrady.com/2013/05/17/after-selecting-a-task-sequence-in-configuration-manager-2012-sp1-you-receive-threadtoresolveandexecutetasksequence-failed-code0x8007000e-in-smsts-log/
    So I removed some of the machines from the test Windows update collection, and as per the advice in the above link, the error was gone and those machines could be built successfully.
    So the problem is there were too many many policies downloaded (apps, packages and most of all updates) for the task sequence ram to store, hence the error.
    Now...
    ...I have a question.
    The next logical step to my mind is to patch our OS image with all missing patches, so these do not have to be downloaded at build time. Niall mentions this as one of the resolutions to this issue.
    However there seems to be some confusion over whether this would actually make a difference.
    I read through this link:
    http://social.technet.microsoft.com/Forums/en-US/7e597b44-2586-4063-b6d0-cec48a7c11c7/sccm-2012-task-sequence-failure-0x8007000e?forum=configmanagerosd
    There's seems to be no consensus on this.
    Is SCCM 2012 clever enough to - when the task sequence is first started - to download ONLY the updates (policies) it detects as NOT present in the OS image...
    or
    Will it simply try to download policies for ALL items deployed to it, whether the updates are present in the OS image or not?
    I will be disappointed if SCCM 2012 SP1 CU2 isn't clever enough to only download policies at build time for the apps, packages and updates it detects as needed.
    I'd be grateful for some clarity on this.
    Regards,
    John, Glasgow.

    Hi Jason
    Thank you for replying, I appreciate it.
    1) We currently have 15 or 16 software update groups for Office updates, dating back a month or two. The latest software update group contains all the patches in the previous software update groups plus the patches released on 10th June. Do you recommend
    deleting all but the latest software update group?
    2) I'm almost reluctant to ask this, but based on what you have advised, is it the case that when the task sequence executes, it will download policies for each update in each software update group regardless of whether it has already downloaded a policy
    for an update in a previous software update group? So in effect it's downloading policies (for updates) it has already downloaded?
    3) I'm not clear on why there would be no policy for an image; in Niall Brady's informative page on the 8007000E error, he writes the following:
    "The reason it has run of space could be due to four possibilites: too many applications, too many Windows updates, too many Task Sequence steps, too many referenced packages'.
    Can you shed some light on why there isn't a policy for an image?
    Thanks again for replying,
    John.

  • An error occurred while preparing the installation try running this application again mountain lion

    I have Macbook Pro. Previous OS was Mountain Lion 10.8.5. It was running smoothly. When I have tried to clean install the NEW Maverick 10.9 it didnt work. I erase the drive then restart for boot. nad my usb boot disk was connected. When the window came for reinstall the OS. I click. click to "continue" but then it says....there has a problem with boot. But six months ago I installed it in the same way without any error or any hamper. after that i tried many times to boot and install but i failed. i tried to recover it by internet recovery. it takes few hours. after completation the recovery the reinstall window again came. i click to reinstall then it says "an error occurred while preparing the installation try running this application again mountain lion"

    i tried several times but it doesn't work. now i am downloading again osx 10.8.5 dmg to try again.

  • Time Machine Error: An error occurred while creating the backup directory

    Time Machine Error: Unable to complete backup. An error occured while creating the backup directory.
    I back up to wirelessly to a Time Capsule. I get these errors often. I'll go for a few days with everything working and then encounter these errors. I've even completely erased the Time Capsule drive and started over. It'll work fine for a few days and then start the errors over again. Interestingly, when the errors occur, the Time Capsule drive can not be unmounted even if clicking the eject button. I am on 10.5.8 but it happened in 10.5.7 as well. I have another Mac that doesn't seem to have any issues with the same Time Capsule.
    Here's a log - they all seem to fail with similar errors:
    Starting standard backup
    Backup destination alias resolved to path: /Volumes/AirPort Disk
    Disk image /Volumes/AirPort Disk/Brittney’s Computer_0019e33d4fde.sparsebundle mounted at: /Volumes/Backup of Brittney’s Computer
    Backing up to: /Volumes/Backup of Brittney’s Computer/Backups.backupdb
    2009-08-27 13:52:48.465 FindSystemFiles[2955:713] Querying receipt database for system packages
    2009-08-27 13:52:48.693 FindSystemFiles[2955:713] Using system path cache.
    Failed to create progress log file at path:/Volumes/Backup of Brittney’s Computer/Backups.backupdb/Brittney’s Computer/2009-08-26-212437.inProgress/.Backup.273091970.250248.log.
    Error: (-50) Creating directory 7CCE60DD-ADCC-4004-A0D9-3EC83D892372
    Failed to make snapshot.
    Backup failed with error: 2
    Failed to eject volume /Volumes/Backup of Brittney’s Computer (FSVolumeRefNum: -114; status: -47; dissenting pid: 0)

    Nancy H wrote:
    I used it as it came, supposedly formatted for a mac.
    It may or may not be right.
    I'd be inclined to start over, per #5 in the Frequently Asked Questions *User Tip* at the top of this forum.
    If that doesn't help, go on to #C10, etc., in the Troubleshooting Tip, as in the previous post.

  • Time capsule won't back up - Unable to complete backup. An error occurred while creating the backup folder. Any ideas?

    I have tried all the resets, the firmware is the latest version, the green light is on.
    But I get this message "Unable to complete backup. An error occurred while creating the backup folder."
    Any ideas?

    Do setup again.. but make sure both your wireless and your ethernet have ipv6 turned on to local link.
    Done this OK, but no idea about IPv6 - something new to me and rather Appley I think?
    Unplug the WAN for the moment.. Just LAN port TC to the MBPr ethernet via thunderbolt.. (thunderbird was the kids puppet series.. Thunderbirds are go!!). Done - New real people Thunderbirds movie coming out soon I believe!!!
    Reset the TC again.. sorry.. !! You're welcome ... done.
    Make sure the ethernet now has an IP address.. 10.0.1.2 - Yep - done that - on ethernet anyway ...
    You need to open the network preferences to find out. Yep - that's good ...
    ****** I then reconnect the TC WAN to the router - is this right?
    And then I think I start going round in circles ... boot, reboot, restart, reboot again ...
    The final result is green light on TC, but error message when trying TM is "Backup disk is not available".
    Then open the airport utility and you should be able to setup the TC.
    Do as little setup as possible and then run the TM backup and see how it goes.
    I have managed to get Thunderbird to LAN on TC to create a folder on TC and copy a file onto it.
    So I guess the drive is working - it must be the software, settings or perhaps even the operator that isn't quite so clever ...
    I named network RFG, named device RFGTC.  RFG network shown as IP 192.168.0.72
    Wireless router is BT Homehub 3 with IP of 192.168.0.254 - is this issuing new IP addresses when rebooting TC?
    I have three wireless networks here - the BT Homehub3 wireless, the TC wireless, and also a D-link power socket ethernet thingy for an ethernet connection to the telly - DHP-W310AV which is also wireless link.  All are effectively connected to the BT Homehub - is there a conflict there?
    Have several times achieved in Airport Utility schematic with internet shown as green, RFGTC shown as green, light on TC green, but no TM backup run ... "backup disc not available."
    And there are no tall building around here to hurl myself off ... at least you can go to Sydney Harbour bridge - not too far away ... it was my son in Sydney that persuaded me to scrap Windows and go Apple ... it's all his fault ...

  • OSD - Failed to run Task Sequence. An error occurred while starting the task sequence (0x8007000E).

    Failed to run Task Sequence.
    An error occurred while starting the task sequence (0x8007000E)."
    While OSD, picks up task sequence but fails in resolving task sequence dependencies. SMSPXE identifies device is not in database (unknown).
    SMSTS.log shows
    ThreadToResolveAndExecuteTaskSequence failed. Code(0x8007000E)" in SMSTS.LOG, have seen other articles suggesting failure due to lack of storage (RAM) but this task sequence has worked in past.
    By the way, if I create a stand alone media, we are able to image the workstation. What has changed in the task sequence such that the workstation is unable to download policies due to lack of storage (RAM) on workstation. Workstation has 2 GB of RAM.

    I have found a work around for the issue, even though the computer is unknown, there were software updates targeted to the ALL SYSTEMS collection which applies to All Unknown Computers and therefore to x64 Unknown Computer and x86 Unknown Computer.
    We had a SCEP ADR applying definition updates to All Systems, we applied the ADR to a different collection, removed all the SCEP updates to All Systems and successfully re-imaged the workstation. Following article was of great help in identifying the problem
    after-selecting-a-task-sequence-in-configuration-manager-2012-sp1-you-receive-threadtoresolveandexecutetasksequence-failed-code0x8007000e-in-smsts-log
    Thanks Gerry for your assistance.

  • TS3989 I keep getting this error when I click on the link inviting me to join a Photo Stream: "An error occurred while joining the Photo Stream. Please try again later. "

    I keep getting this error when I click on the link inviting me to join a Photo Stream: "An error occurred while joining the Photo Stream. Please try again later."
    I was the one who set up the Photo Stream and sent the link to myself. I called Apple and they said I did everything right and the server must be temporarily down, but it has been the same for the better part of a day.

    None of the fixes above worked for me.  Continued getting the "try again" error message. 
    Tryed a bunch of things, such as going directly to icloud on Safari to open the mail message, no luck.
    Tryed the following;
    Went to iCloud and logged in via Safari, clicked on my account name in top right corner, selected "Advanced" on drop down menu, and selected "Reset Photo Stream".
    Turned off Photo Stream on all devices and iPhoto.
    Turned on Shared Photo Stream option on Mac iCloud preferences.
    Tried the "Join This Photo Stream" button in my Mac Mail app .me account again.
    Still got the error message.
    Forwarded the original mail message to a yahoo account, selected "Join this Photo Stream" in the yahoo account mail (still in my Mac Mail app), and lo and behold, iPhoto opened and displayed the photos. 
    Could be this would have worked right from the start.
    Oh yea, still get the "try again" message if I click on the Photo Stream button in my .me account.

  • Time Machine: Error occurred while creating the backup folder

    Mac Mini 2.53 GHz, 8 GB DDR3
    OS X 10.8.4
    Time Capsule 1 TB, connected via ethernet
    Airport Utility 6.3.1 (631.4)
    "Time Machine Error.  Unable to complete backup. An error occurred while creating the backup folder."
    I believe my Time Capsule is out of space and isn't removing older backups to create space for itself.  Time Machine preferences says only 98 MB available on the 1 TB volume.  I have used Pondini's superb troubleshooting page with the following results:
    A1: Time Machine Buddy Widget.  Partial log from backup attempt:
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    Failed to create progress log file at path:/Volumes/Time Machine Backups/Backups.backupdb/Macmini-34159E18D208 (4)/2013-04-04-223516.inProgress/.Backup.400571203.603238.log.
    Event store UUIDs don't match for volume: Macintosh HD
    Error: (Error Domain=NSCocoaErrorDomain Code=640 "You can’t save the file “598C5622-100E-456A-89AF-DEBC87A6CA89” because the volume “Time Machine Backups” is out of space." UserInfo=0x7f88a330cef0 {NSFilePath=/Volumes/Time Machine Backups/Backups.backupdb/Macmini-34159E18D208 (4)/2013-04-04-223516.inProgress/598C5622-100E-456A-89AF-DEBC87A6CA89, NSUnderlyingError=0x7f88a33056a0 "The operation couldn’t be completed. No space left on device"}) Creating directory 598C5622-100E-456A-89AF-DEBC87A6CA89
    Failed to make snapshot.
    Backup failed with error: 2
    Ejected Time Machine disk image: /Volumes/Data/Macmini-34159E18D208 (4).sparsebundle
    Ejected Time Machine network volume.
    A4: Full reset of Time Machine.  Done, did not change error from occurring on next backup attempt.
    A5b: Verify backups on Time Machine.  Done, successful (no problems).
    C10: Also attempted switching out ethernet cable and tried different ports on the Time Capsule, to no effect.
    I have no exceptions listed in Time Machine preferences (under Options) and the box for "notify when deleting old backups" is UNchecked.
    Any suggestions would be most appreciated!!

    grifftastic wrote:
    I believe my Time Capsule is out of space and isn't removing older backups to create space for itself.  Time Machine preferences says only 98 MB available on the 1 TB volume.
    "You can’t save the file “598C5622-100E-456A-89AF-DEBC87A6CA89” because the volume “Time Machine Backups” is out of space."
    Yes, it's so full it can't get started -- not even far enough to start deleting old backups.
    If you have other data there (not usually a good idea), move some of it elsewhere temporarily, and try again.
    If not, manually delete a couple of old backups, and "compact" the sparse bundle, per Time Machine - Frequently Asked Question #12.

  • Maybe you are looking for