Running Firefox 35. Unable to load pages or view videos without moving mouse.

A possible cause of this issue is the presence of malware on your computer.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Similar Messages

I can't load a page or watch video without moving my mouse 33.1

doing some retesting

This is on a laptop with windows 7 and an Intel graphics card. I had to check something. I reset Firefox and hardware acceleration is on by default so I turned it off again and restarted Firefox. Same problem. What I have found unusual is that I either have to move my mouse or if I am typing on another tab the page or pages will continue to load. Some times it appears to be a video refresh issue, but other times it stops loading the page completely after a second or two. You can watch the green swirly( for lack of a better technical term) and if it stops it your page will no longer load. I can no longer run a data speed test without doing one of these two things or i will get an error that the test timed out.

Why do I get the error message "unable to load page (HTTP 502) when I try to open Mobile Web?

I have an LG Octane 3 basic phone.   Does everything I need, phone and text, and I never was interested in web or e-mail capabilities until I recently upgraded our plan to the "More Everything" and was able to use data and check e-mail and access the internet.   Whenever I try to open Mobile Web, I get the error message "unable to load page (HTTP 502)".    As of March 31, 2015, all of us basic phone users lose the "Mobile Email" app on our phones, and will have to access web versions of our e-mail via the web. Which is currently unavailable and doesn't work.
Over a week ago, did a chat session with a tech support rep, and she indicated that either she or an engineer would contact me with how to fix the problem.   Have not heard anything from anybody, and the deadline is approaching quickly.   Have no need of all the excess features of a smart phone, nor do I wish to be forced to jettison a perfectly working phone for my needs and buy something I don't want to be able to do 2 simple things.............check e-mail to see if there's something that needs to be answered right away, and to check traffic reports when I'm on the road, or find something in an area with which I'm not familiar.     Not really too much to ask, you would think....   )
Has anyone else had this same problem, and if so, how do we fix it....??? My next move is a phone call, but those haven't always been very productive.
If any of you have any ideas why this error keeps coming up and the web can't load, and some on how to fix it, I would really appreciate some advice.
Thanks in advance.
Karen

Since the chat session got no reply, I contacted Verizon by phone and a very nice level 2 tech created a trouble ticket and sent it up the food chain. Got a call back, maybe 2 days later, and had a nice, although very long session with a higher level tech. They had determined that the browser for the LG Octane is an old one and no longer supported by Verizon.    We tried everything we could to download the Opera browser, but since I was totally unable to get Mobile Web to work, couldn't do it.   The only other possible "fix" was to totally reset the phone to factory specs and try it again.   That would mean a lot of work on my part to move anything I didn't want to disappear off the phone, and find a place to forward texts that had to be saved.   Caught our tenants lying about why the rent was late (again), and need that for when I put them back on a lease....
Long story short is that unless we try this total reset, which isn't a sure fix, either, anyone who isn't able to access the Mobile Web with the LG Octane will have to change their plan to avoid paying for data that you can't access using any method.
I ran a test with an app that I knew was no longer valid.....that was sending photos to PixPlace.   Got the exact same error message as when trying to access Mobile Web to get the web version of my e-mail.   That just verified that the 502 error is, at least in the LG Octane, for an app that no longer works.   After today, we'll get the same thing when we try to access Mobile E-Mail.
Have to admit, it's a real ****-off, but this shouldn't surprise me, since Verizon won't repair older copper phone lines if you are in an area where FIOS is offered.
I am going to immediately change my husband's and my cell phone plan to one without data, and see what I can find that will still give unlimited calls and text. The way my luck runs, they won't offer one for a decent price. The other half has some very long-winded friends and he was always running over minutes, and some months are very text-heavy and I'd go over my limit.   Absolutely HATE touch screens, and am not looking forward to having to get a new phone.

Unable to load pages after update to 3.6.8

unable to load pages with any browser after update to 3.6.8
windows update only online function that works

try this
download and run norton removal tool. this woked for me
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

OS is Windows7. I'm using the latest version of Mozilla Firefox
I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

Firefox is unable to load any new websites

Every now and then after running normally for some time Firefox is unable to load any new websites. Instead I get the message "Verbinden..." (I use the German version of firefox). Internet Explorer works as usual when this happens. If I then close firefox I am unable to restart because the Firefox process is still running. Instead I have to stop Firefox running in Task Manager and then restart firefox. It usually works ok for while until it crashes again.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
See also:
*"Hang at exit": http://kb.mozillazine.org/Firefox_hangs
*"Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs

I am not able to open any web site. I get an "Unable to load page" message.

Firefox crashed last night. When I tried to reopen, it gives me "unable to load page" error. I tried several websites and same message. I removed firefox and re-downloaded it. Same thing.

Still not able to open sites.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

Luakit and magnet links - "Unable to load page"

Hi,
I've got luakit with working magnet links handling, but there's one annoying issue. Everytime I open magnet link luakit opens transmission and goes to "Unable to load page" page. Is there any chance to disable this behaviour? It also spawns new tab to execute transmission. It would be nice to make it "more in the background".
webview.init_funcs.magnet_hook = function (view, w)
view:add_signal("navigation-request", function (v, uri)
if string.match(uri, "^magnet:") then
local cmd = string.format("%s %q", "transmission-gtk", uri)
luakit.spawn(cmd)
return false
end
end)
end
Thanks in advance.

Also try changing your code to the following and it'll open magnet links and mailto links using xdg-open. * Note I haven't really tested this, as I have been modifying the webview.lua file.
webview.init_funcs.navigation_request_decision = function (view, w)
view:add_signal("navigation-request", function (v, uri)
if string.match(string.lower(uri), "^magnet:") then
luakit.spawn(string.format("%s %q", "xdg-open", uri))
return false
elseif string.match(string.lower(uri), "^mailto:") then
luakit.spawn(string.format("%s %q", "xdg-open", uri))
return false
end
end)
end
Edit: Any queries about luakit should probably be directed to its main thread in Community Contributions. The project isn't particularly active but occasionally the devs check there.
Last edited by zoqaeski (2014-06-03 17:00:44)

Firefox seems unable to load the halifax online banking website where as iexplore is able to do this is there and reason for this and can i do nething to make firefox do it?

Firefox seems unable to load the halifax online banking website where as iexplore is able to do this is there and reason for this and can i do nething to make firefox do it?

Firefox seems unable to load the halifax online banking website where as iexplore is able to do this is there and reason for this and can i do nething to make firefox do it?

Safari is unable to load pages

I am having a problem with Safari where it is unable to completely load pages. This only started a few days ago.
It is able to load Google, but when I try to load Facebook, it stops at 12 of 13 items. Then no other pages will load unless I restart Safari. Sometimes Facebook will load, but I am unable to click on sidebars or any links. This happens with other webpages after 5-10 minutes, but Facebook causes it to happen immediately.
I am using Safari 5.0.6 on Leopard 10.5.8 and am unable to change to Firefox or Chrome. The internet connection works fine. Other computers (non-Macs) work on the wireless connection, and the Macbook I am using is unable to work even on a wired connection. However, I can ftp from a terminal with upload and download speeds of 5+MB/s.
I have already tried the following:
Reset Safari
Cleared the cache
Removed all plugins
Added the open DNS connections
Turned off the DNS fetching
Is there anything else that anyone can think of to do or has anyone else experienced this problem with Safari?

Is Flash disabled?
About Safari 5.1.7 and Leopard Security Update 2012-003
Summary
Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
Products Affected
Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)
Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
If the browser is running, quit and restart it.
http://support.apple.com/kb/HT5271

Firefox won't start loading pages at random times

Firefox doesn't even start loading websites at random times. About half of the time it works well and loads pages and then it randomly stops loading again. I've tried all the steps here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can but the problem remains. As a coincidence I have a couple of friends with exactly the same problem - we all use Mac. (I wanted to add troubleshooting information but Firefox didn't work.)

Hello magickfox, can you check if the issue exist in a [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles new profile] ?
thank you

Firefox 4 refuses to load pages on my mac os 10.5.8 and brand new laptop as well- i gave to force quit over and over- can i revert to an earlier version? will the problem be fixed soon? - previous versions worked fine

ever since i downloaded the 4.0 version of firefox, it has not worked on either computer[ macs] - earlier versions worked fine. It refuses to load pages and freezes [ on various sites , not just one]so i have to force quit it over and over.

HI,
Empty the Safari Cache from the Safari Menu Bar more often.
Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
Carolyn

Firefox doesn't completely load pages.

It stops loading pages while some images are still not loaded. Refreshing won't help. I have to open each picture one by one so it will cache them. ( I can open each of the images that won't load individually, so it's not a connection issue. The first time I enter an image url in the address bar, it won't load. but it loads with refreshing.) Even after caching them one by one, they disappear after a while and stop loading again). I'm looking for a way to force Firefox to reload images until they're all loaded successfully. This happens in a social site, and the images that won't load are user avatars.
Thanks in advance.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox 4 won't load pages, can't connect to websites on mac

After installing Firefox 4, I've had nothing but problems. Sometimes websites load, then next time they can't connect. I've tried a number of solutions, nothing is working. Hotmail can't connect, weather.com won't load correctly. All updates are done, I've uninstalled and reinstalled it a few times. I'm using an imac all up to date.
If I switch to Safari now, the same pages won't load there either. None of this happened until I updated Firefox. However, there were a couple of websites like ehow.com and woot that always gave me issues, but now if I click on a link it typically won't take me to the new page. It has also crashed twice tonight. I have no anti-virus anymore after deleting iantivirus last week.

I have a similar problem. After browsing for a while Firefox will stop loading pages for me on my Macbook Pro. This happens several times a day. In order to fix it I have to restart FF. This is brand new since upgrading to FF4. I've never had this problem before.
My work involves a lot of Internet use and this is becoming a nuisance quite fast.

Running Firefox 35. Unable to load pages or view videos without moving mouse.

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