Running into problems with Adobe Acrobat 8.1.2 on 64-bitWindows Vista
I am installing Acrobat 8.0 Standard on a Windows Vista machine.
During the installation, it asks for a file called, AdobePDF.Dll for Adobe Acrobat Vista disk. I searched the Adobe Installation CD
for that file but could not find it. I chose to cancel but the installation went ahead. It seems to have successfully installed Acro
bat but I would like to get an explanation of the missing file and any problems I may encounter as a result.
When I print to a PDF, the Printque says spooling but I am never prompted for file name. It never finishes. Even when I tried to cancel printing, it does not seem to go away.
Venki
Try to uninstall and reinstall. If you still have problems try Detect and repair.
Appligent Document Solutions
http://www.appligent.com
Similar Messages
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We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!
Hi Valerie,
Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
Also, try this:-
Launch Adobe Reader/Acrobat.
From the menu, choose Edit -> preferences -> General
Uncheck the option for "Enable Protected Mode at startup"
Restart the Adobe Reader and web browser.
Regards,
Aadesh -
What can I do to get this to work?
We were getting the same error on a Win 7 machine which had Acrobat 7 (running in compatability mode) and Reader X installed. When the user was trying to open the link from an email the error 'There is a problem with Adobe Acrobat.....(0:521) would appear and the pdf would not load.
Investigating the problem I can across an article to uncheck the option "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet). Undertaking this procedure in Acrobat Reader X however, I could not uncheck this and the path the app was showing was for Acrobat 7!?!
Therefore, opened Acrobat 7 and undertook the same procedure. Unchecked the "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet) which I was able to do, saved and closed the application.
Rechecked Acrobat X and the "Display PDF in browser" could be deselected and the path was now for ..\Reader 10.0\Reader\AcroRd32.exe
Retried the original email with the link to the pdf and it now opens without error.
Not too sure if this will help but just thought I would share. -
YOUR Message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)" keeps occuring when trying to read.
Hi tanjam38435898,
Please refer this thread Links as it seems relevant to your query : Re: Error Code 0:104
hope that helps
Regards,
Rahul -
Hi
I have this problem with Adobe Reader 11.0.01. It displays this message "There is a Problem with Adobe Acrobat/Reader. If it is running, please exit and try again (1014:1014). This is in Internet explorer when attempting to open Reader links.
This is on a Windows XP SP3 machine.
Please help me find a solution for this?Try the Acrobat and Reader Cleaner tool. Then re-install.
http://labs.adobe.com/downloads/acrobatcleaner.html -
Can any one help me with this problem??
Hi garryw,
What version of Reader are you using, and are you on Mac OS or Windows? Do you get the same error when you try to print other PDF files, or is the problem specific to one PDF?
For starters, please try the solutions listed in this thread: Re: There is a problem with Adobe Acrobat /Reader. If it is running ,please exit and try again.(0:104)
Let us know how it goes.
Best,
Sara -
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)
I keep getting that message when I try to open a PDF link from a webpage. When I open the Windows Task Manager under the Applications tab I do not see Adobe Acrobat/Reader listed at all.
How do I fix this problem?I may as well answer my own question.
After typing "patch" and reading a few threads I found out how to fix it.
http://forums.adobe.com/message/4541936#4541936 -
There is a problem with Adobe Acrobat/Reader. If it is running please exit and try again. (0:521)
Although I have found other threads in this forum relating to this error - none of the fixes appear to work. I've not found precisely the same error number (0:521), might I need a different fix for this? Has anyone else had the same error?
Just to note, this appears to be an issue with Internet Explorer 8 on Windows 7 while viewing pdfs 'in-browser' i.e. using the plugin. Other versions of IE on other machines and FF on the same machine work fine on the same pdfs. It also works if you right click the pdf, download and view it in Acrobat Reader 'locally'.
Any help greatly appreciated, I'm stumped.We were getting the same error on a Win 7 machine which had Acrobat 7 (running in compatability mode) and Reader X installed. When the user was trying to open the link from an email the error 'There is a problem with Adobe Acrobat.....(0:521) would appear and the pdf would not load.
Investigating the problem I can across an article to uncheck the option "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet). Undertaking this procedure in Acrobat Reader X however, I could not uncheck this and the path the app was showing was for Acrobat 7!?!
Therefore, opened Acrobat 7 and undertook the same procedure. Unchecked the "Display PDF in browser" (in the application choose Edit -> Preferences -> Internet) which I was able to do, saved and closed the application.
Rechecked Acrobat X and the "Display PDF in browser" could be deselected and the path was now for ..\Reader 10.0\Reader\AcroRd32.exe
Retried the original email with the link to the pdf and it now opens without error.
Not too sure if this will help but just thought I would share. -
I keep getting this message when trying to open a file.
Error: there is a problem with Adobe Acrobat/Reader If it is running, please exit and try again.I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again
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Trying to open a streamed PDF in an IFRAME in Internet Explorer 9 on my Win7 64bit machine.
This results in the following dialog:
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)
The PDF is streamed (not read from disc) from a servlet in our Java WebSphere environment and the call looks like this:
https://intranetserver.com/myapplication/OpenDocumentServlet.pdf?documentToOpenID=1
The Servlet sets content-type header application/pdf and content-length and writes the bytes to the buffer.
Does the error dialog even come from Acrobat? When the dialog opens there is no active AcrReader process visible in task manager.
Please advise!
Meddelandet redigerades av: p b
Solved. Our IT dept. responsible for packaging and deployment repacked and redeployed 11.0.9. Unknown what changes were made to make it work.I don't know what acrofix.exe is; can you explain?
Issue
Nothing happens when you launch Acrobat 30 days after installing a CS6 suite.
Solutions
Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
1. Log in to your Windows computer as an Administrator.
2. Click the following link to download the patch file:
Acrofix.zip
3. When prompted "Do you want to open or save this file?,” click Open.
4. Extract the file. The location varies depending on your operating system and the utility.
5. Double-click the extracted Acrofix.exe to begin the execution.
6. If the execution is successful, Command Prompt closes automatically.
7. When the execution is complete, launch Acrobat.
or
Solution2: Install the patch for Acrobat installed as part of a CS6 using Command Prompt (Windows Only)
1. Run the Command Prompt as an Administrator.
2. Navigate to the location of the extracted hot fix in Solution 1 (Step 4).
3. Type Acrofix.exe to execute it.
4. If the execution is successful, Command Prompt shows Exit Code:0
5. When the execution is complete, launch Acrobat.
Solution 3: Reactivate Acrobat through another Suite product
I will try your cleaner, thanks
[private data removed] -
error message: there is a problem with adobe acrobat reader. if it is running please exit and try again (0:104) How can I fix this?
Hi Claudio, Thanks for your assistance. I'm still confused. When I click on this site it tells me: To view this FTP site in Windows Explorer, CLICK PAGE, and then click Open FTP Site in Windows Explorer. I do not see "Page" on this list. There is a "pace"... though.
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How does one fix error message "There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (6:6)http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page. The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association. I have just gone through every link on the site and a number of links when clicked on will not bring up the material. I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page. However when I went back to test all the other links I found that the problem was still re-occuring. This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now. I downloaded adobe 10.1 on 8 March 2011.
I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
If you can help I would appreciate it.
Pat -
I am recieving this message:
There is a problem with Adobe acrobat Reader, if it is running, please exit and try again (103:103).
I used to be able to open pdf files directly in Explorer now I just get a blank screen and Done. Can anyone help me please?http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page. The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association. I have just gone through every link on the site and a number of links when clicked on will not bring up the material. I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page. However when I went back to test all the other links I found that the problem was still re-occuring. This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now. I downloaded adobe 10.1 on 8 March 2011.
I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
If you can help I would appreciate it.
Pat -
Problem with adobe acrobat/reader - please help!
Hello,
My acrobat reader was fine and I was able to open the pdf files sent to me, then suddenly it just wouldn't open anything at all. It went into open mode and just stayed there, and wouldn't let me close it. Then I got a message saying "there is a problem with adobe acrobat/reader. Please exit and try again". I've done this lots of times and it still isn't working.
I would be very grateful for any help or suggestions. I have windows 7, and as I said its all been fine up until now.
Thanks.
mspryce.This is the Acrobat forum, not the Reader forum. You should check the reader forum. In the meantime, if you are not running AR9.3 or so, you should update. Prior versions before 9 are not designed for Win7 and that might be your issue -- you gave no indication of version.
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Strange problem with Adobe Acrobat X (crash without a trace)
Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bitHi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave
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