Running iOS 7 voicemails will only play through speaker option

Received a sensitive voicemail. Tried playing it back through the earpiece on the device. The OS indicated that the audio was playing but no sound was coming out of the earpiece on the device. I proceeded to select the speaker option then hit play in the audio played through the speakers. I then on selected the speaker option plug in my headphones hit play and the audio came in through my headphones. I've already tried restarting my device I am running an iPhone 5 with iOS 7 the latest version. Any solutions or recommendations?

I have the problem with iphone 4s ios 7.0.4 voicemail play through speaker only. after follow steps below I got it back from play on and off on speaker.
The Apple Store advised Settings>General>Reset>Reset Network Settings
Hope it helps if someone has the same problem.  My other iphone 4 works fine without reset the network.

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