Running iTunes as Administrator fixed "iTunes has stopped working" error.
I have this problem with iTunes. Whenever I try to access the iTunes store, I get the Windows "iTunes has stopped working and needs to close" error. I am running Windows 8 64-bit.
If I run iTunes as Administrator by right clicking the iTunes icon and clicking "run as Administrator" I no longer experience the issue.
I'm running the latest iTunes version as of 10/11/2013.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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After downloading the newest version, 10.6.1, whenever I open itunes I almost immediately get a "itunes has stopped working" error messsage, in which the only option is to hit the "close the program" button. Simply closing the error message closes the program as well. I am operated under windows XP with the latest updates (or so the updater tells me). It seems like its getting stuck trying to send me a new user agreement because dont you have to agree to one for every new update? It just can't seem to get past that point. I tried opening it up in safe mode but that didnt work either. Any help would be greatly appeciated.
Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it. Found this in another post and it worked great.
Solution:
Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
By WaKaDo -
Can't install iTunes 11 on Widows 8, 'iTunes has stopped working' error message
Two months ago, I bought a new computer that uses Windows 8. I was running iTunes 10.6 on it fine until today, when it crashed for some unknown reason. Every time I've tried to open it again, I kept on getting a 'iTunes has stopped working' message. I've uninstalled 10.6 and tried installing iTunes 11, but keep getting the same 'iTunes has stopped working' error message with no other details. I've tried installing it as an administrator, but got same failed results.
Any help?
Thanks, MikeSame problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Keep getting "itunes has stopped working" error.
Keep getting "itunes has stopped working" error. Just updated to windows 8.1, updated java (i installed java on windows 8 for work), & ran the solve a problem with itunes fix from my pc. Still crashes when i go to itunes store or try to sync my ipod. Itunes says their is no solution, my pc can't find a solution, and I've tried several fixes online (copying the .dll file, running in safe mode, running as administrator, reinstalling itunes) nothing is working for me.
Hey Cassblue21,
Thanks for the question, and great troubleshooting so far. While you may have already attempted most of the steps outlined in this article, I wished to provide it to you just in case you missed something. The article includes great isolation steps to determine if the issue is user-specific, or system-wide. Once you have isolated the issue, a few solutions are offered:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Itunes has stopped working error I have uninstalled and reinstalled now what
Itunes has stopped working error. I have unistalled and reinstalled and this is the first error ever with my ipod/itunes. How can I fix it?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Please HELP, "iTunes has stopped working" error after connecting iPod video
People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591] -
ITunes Has Stopped Working Error
Can anybody help with that good ol’ staple “iTunes has stopped working” error?
From event viewer: Faulting application iTunes.exe, version 11.2.2.3, time stamp 0x5383f31a, faulting module CoreFoundation.dll, version 1.750.24.0, time stamp 0x52a28a28, exception code 0xc0000005, fault offset 0x000a9908, process id 0xdb0, application start time 0x01cf898260ec3b90.
Tried uninstall and reinstall of both iTunes and Quicktime, also reinstalled as admin for each
Tried with both 32-bit and 64-bit iTunes
Tried removing the files from C:\Users\[username]\AppData\Local\Apple Computer\iTunes and C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes
Tried copying the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes
Opened iTunes in safe mode. It was fine until I tried to view my Match tab, or update iTunes Match, then gave same crash (the error log is actually from safe mode).
It usually won’t crash until I try to view my Match tab or update iTunes Match. Also after I removed the files from the local preferences, I apparently wiped out the library file in the process, because now the only files showing in my library are the maybe 50 or so I’ve purchased through iTunes since I installed to this machine, and not the 10,000+ I’d had in the library before, and that are all uploaded to my iTunes Match, which are all on a local hard drive.
Vista Home Premium SP2 64-bit, up to date on Windows updates.I've had this problem for months and tried the same "solutions" as drummerboydyl but also none worked.
I did as MusicaBella instructed, except all I changed was the name for #3, i couldn't find #2 to changed, and voila, it worked!
Thanks so much MusicaBella! -
EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJREZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR -
How can I fix a "Plugin Container for Firefox has stopped working" error?
Windows 7, Firefox 30
After changing how Firefox handled cookies (changed to forbidding 3rd party cookies, asking permission to set cookies), I rebooted my system, and Firefox would not start - I got the error message in the question. I uninstalled Firefox, and then re-installed, and Firefox ran fine. After some hours, I closed Firefox and rebooted the system, and again, Firefox hangs upon start, and I get the Plugin Container has stopped working error message.
Since Firefox won't work on my Windows desktop, I'm using my Linux desktop to look here for help. The problem details reported are:
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 30.0.0.5269
Application Timestamp: 53914233
Fault Module Name: mozalloc.dll
Fault Module Version: 30.0.0.5269
Fault Module Timestamp: 53911393
Exception Code: 80000003
Exception Offset: 0000141b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Thanks in advance!plugin-container.exe is crashing repeatedly. The error code is 0x80000003, the faulting module is mozalloc.dll, version 33.0.0.5397, fault address 0x00001425. Hardware acceleration is disabled, and I have disabled all plugins in an attempt to cure the problem (only Acrobat and Flash were enabled, and Flash is up to date).
(Edit) I'm running EMET 4.1 - if this is memory-related might that be significant?
Here are some crashes from the past few hours (many more if you want them)
bp-9f25a45e-4830-4dd9-a54a-c923f2141020 20/10/2014 22:53
a5c758e1-b489-4c72-98f0-954b2790050b 20/10/2014 22:08
b950661f-25d4-4052-872f-6fb7f3dcc03d 20/10/2014 22:02
b4bad77d-bfab-4913-a4ae-6186ead4cdbc 20/10/2014 22:02
2e970550-11e7-4ed0-8ad6-58025495263e 20/10/2014 22:02
fe4c4f7e-5d0e-4acd-ade7-73d2bd505e04 20/10/2014 22:02
4f83309d-1792-4cef-8f0d-b0465e0c4c39 20/10/2014 22:02
57f40624-b424-4181-ab93-0f37fa4188f6 20/10/2014 22:01
3694a431-a1ac-4077-8019-7e59a1595495 20/10/2014 22:01
cdeafebe-5444-4041-8517-e077c414d2df 20/10/2014 21:52
18ae849e-2c17-4ee0-91bc-57bf4895e697 20/10/2014 21:52
eec36b4b-9f8e-4a73-9e27-d71b21c5011c 20/10/2014 21:19
d98ba06e-eb89-41f7-86ee-517f410a342f 20/10/2014 21:17
1ffb43bf-6750-4629-a2aa-2f0ad39da9ea 20/10/2014 21:09
cc0ab618-e918-4fd7-ba52-bf01aadc5a3e 20/10/2014 21:09
8829fe23-9fd0-4826-89cf-a3e9fd860c56 20/10/2014 21:08
e2d6dc1a-41a0-48cb-b7b0-81d4ef787bbd 20/10/2014 11:51
a266ba42-fc1c-4204-9f1b-289f2b99c451 20/10/2014 11:51
a586d4c0-2102-4c80-a73f-b977000b46dd 20/10/2014 11:51
a64d9089-3f91-4504-bcad-122bfd0a01e9 20/10/2014 11:50
caedc737-d9dd-4bfb-83fd-400ac5a6af6a 20/10/2014 11:50
1a56651a-d096-45a5-9afa-e6c0c822d892 20/10/2014 11:38
71f07b05-8310-4f1d-b5e9-70a514e8a43e 20/10/2014 11:38
2de8971d-d1cf-4077-bac0-be405dd76ff5 20/10/2014 11:38
9ffe41cc-844b-4b93-b172-28154eabfc0c 20/10/2014 11:38
bf95a7d3-0e08-485d-84e9-3638a749244b 20/10/2014 11:38
061112b6-e919-4e87-a815-6c137a48d375 20/10/2014 11:38
1d8ebe85-a5a3-4120-920a-0556be7524c8 20/10/2014 11:38
b0fcb220-1515-4c94-8d35-c65c4cb7743c 20/10/2014 11:38
07430c7b-2424-4f90-8a0d-fb90d3c829f3 20/10/2014 11:38
99b8b695-995f-4bce-a879-8bd0e89cd296 20/10/2014 11:26
d01187a9-bb0a-4bc8-b6fe-9669b5a2d858 20/10/2014 11:26
9b650499-6ac1-42c8-9a92-f762d61deafd 20/10/2014 11:26
ec6044dd-8940-4f6e-8e97-94c23213a973 20/10/2014 11:26
a08bb60e-f686-4417-b5ce-3e736c9ed625 20/10/2014 01:15
4eb90c2b-f9ed-4952-b8e9-71fffe7ecf64 20/10/2014 01:14
03642f9d-09ea-46ea-b66d-62dee98a20fe 20/10/2014 01:14
4cd20689-ad73-4371-88c6-d80f4ed95313 20/10/2014 01:13
c72ee7ad-389a-4a14-a5cf-539765e707c4 19/10/2014 21:08
8593221b-8024-45c0-a07b-85dcf5bc9035 19/10/2014 21:07
32a5c4d7-dad9-4fc2-b31e-716881e4cefe 19/10/2014 21:07
d46d8d27-f26e-488c-ab89-5f029d139246 19/10/2014 21:07
da22093e-970d-4724-b074-2ae494745e0b 19/10/2014 20:46
3ca99f2a-0138-4403-81fa-e4245ff9a7db 19/10/2014 20:45
c7252857-d6bb-4c0d-95e5-83f1fd9bf175 19/10/2014 20:45
87c7b0a9-a2b5-4c98-9953-cf684c15f3d5 19/10/2014 20:44
c60f13f8-18b5-42b6-9b02-810cb5a77347 19/10/2014 20:44
188ba801-1616-4048-a941-b60126788efe 19/10/2014 20:44
1c3d4f1e-c3be-469a-a348-5e93d1443bae 19/10/2014 20:44
852bf33f-d3b2-40d3-820e-aea7e1c367da 19/10/2014 20:20
d5cda65a-4fa7-4f9e-b5a0-bacfb1bfcebd 19/10/2014 20:20
d6b7137a-d347-4a39-91a6-e0e5f817b71b 19/10/2014 20:20
a031b2f8-cbb0-4fd5-abf1-a557a4021ce7 19/10/2014 20:20
58cf92b6-f4d7-4ab8-98ea-89cc311338df 19/10/2014 20:20
The crashes are intrusive but Firefox itself is not usually affected - so isolating the plugins works as intended.
(I tried creating a separate thread for this but the process stalled at Stage 3) -
I have received the "licensing has stopped working" Error code 150:30. I have done all 8 suggested fixes and have had no luck fixing this mess. Anyone able to help.
Great!
Now in Terminal at the $ prompt type sudo python <leave a space after that> Do not press enter or return yet.
Drag and drop "license recover.py" into the Terminal window, then press enter or return.
You should see this result: Confirm that you do. -
How to fix "Licensing for this product has stopped working - Error 150:30"?
I cannot pen PSE or Bridge. It get the message "Licensing for this product has stopped working - Error 150:30".
I assume it is because I recently upgraded my Mac to Yosemite.
What do I need to do to be able to open PSE again?
Thank you.Thank you. I appreciate your tips. I tried solution 5 and it doesn't work.
The rest is essentially gibberish to a basic user like myself. I have
neither the expertise nor the confidence to go into these folders and start
mucking around in there. Can I please have someone call me and guide
through the necessary steps. My number is 06 46 40 94 39 (Location: France).
Cheers.
Michel Payen-Dumont & Nancy Feyerer
www.gaulejac.blogspot.com
Tél.: 05 53 50 72 80
M: 06 46 40 94 39
N: 06 45 29 59 40 -
Licensing has stopped working error durinng launch of Photoshop CS3
I cannot get rid of this error message during launch of PS CS3. I tried uninstalling running the CS3MacClean Script, reinstalling, ... same problem. The same installer and serial number works fine on a clean system so I know there must be a file or two that the cleanup script doesn't remove.
Anybody know what files to delete?After installation, a system upgrade, machine migration, backup restore, or some other system event(s), trying to launch Adobe applications on Mac OS X results in the error "Licensing for this product has stopped working." You may see error numbers after this message, such as "150:30".
Solutions
Do one or more of the following solutions. Note, Adobe Trial Software that displays the error can not be restored to run.
Solution 1: Run the License Repair Tool
Close any Adobe applications.
Download the License Repair Tool:
www.adobe.com/support/contact/licensing.html
Run the License Service Update.
1. Double click the LicenseRecovery111.dmg
2. Double click the LicenseRecoveryLauncher.app.
3. Enter your administrator username and password when prompted and click OK.
4. Follow the on-screen instructions.
Start your Adobe application(s).
Important: The patch applies to Creative Suite 3 or 4 products, Acrobat 8 or 9, Photoshop Elements 6 or 8, Director and Technical Communication Suite. If your issue was not resolved on the first attempt, run the patch again and enter option 0, when prompted to do so.
Solution 2: Delete the FLEXnet Publisher preferences folder
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Quit all Adobe applications.
On your startup disk, locate and rename, or copy to the desktop and then delete, the following folder:
/Library/Preferences/FLEXnet Publisher/
Start your Adobe application(s).
Solution 3: Repair Disk Permissions
Launch the Apple Disk Utility:
/Applications/Utilities/Disk Utility.app
Select your startup disk.
Click Repair Disk Permissions.
Note: This can take considerable time. For more information about using Disk Utility, consult Apple's website.
Start your Adobe application(s).
Solution 4: Reset your permissions on the FLEXnet Publisher licensing service folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/FLEXnet Publisher/
Solution 5: Reset your permissions on the Adobe PCD folder.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
Use the permissions instructions below to modify the permissions on the following folder on your startup disk:
/Library/Application Support/Adobe/Adobe PCD/
Permissions Instructions:
Close out of all Adobe applications. Follow the directions below to modify permissions to the folder.
Note: This solution requires administrative privileges on your computer. You will need to provide administrative credentials.
On Mac OS X 10.4
Using Finder, navigate to the folder to be modified.
Control+Click the folder, and then select Get Info.
Expand the Ownership & Permissions section.
Click the Details option to show the various owner and group options.
Verify that you have Read & Write permissions.
Click the lock icon next to the Owner field, choose yourself as the Owner, type in your administrator username and password when prompted, and click OK.
Change the Owner to system.
Change the Permission to Read & Write for Owner.
Click Apply To Enclosed Items and click OK to the warning dialog.
Type in your administrator username and password when prompted and click OK.
Close the Get Info dialog box.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
On Mac OS X 10.5
Using Finder, navigate to the folder to be modified.
Control+Click on the folder, and then select Get Info.
Expand the Sharing & Permissions section.
Click on the Details option to show the various owner and group options.
Click the lock icon in the lower right corner. Type in your administrator username and password when prompted and click OK.
Change your username to have Read & Write permissions.
Change admin to have Read & Write permissions.
Change Everyone to have Read & Write permissions.
Click the Gear icon and select Apply To Enclosed Item.
Close the Get Info dialog box.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 6: Remove the SQLite journaling file.
Important: The path listed below refers to the Library folder that lives just inside your startup disk, not the Library folder inside your user home folder!
The journaling file exists only under specific circumstances where a client is accessing the database file with certain options enabled. If the file does not exist, continue to the next solution.
Using Finder, navigate to:
/Library/Application Support/Adobe/Adobe PCD/cache
If present, delete cache.db-journal.
Launch Adobe Acrobat 9 or an Adobe Creative Suite 4 product.
Solution 7: (Acrobat 9 only) Reinstall on a non-case-sensitive file system.
Adobe applications are not supported on an OS formatted with a case-sensitive file system. If you attempt to install an Adobe application on a case sensitive volume such as a UFS, HFS+ case sensitive (HFSX) or SMB formatted drive, you get an error that the file system of the setup drive is not supported. Only Acrobat 9 doesn't display such error message and allows you to install the application, but attempting to launch Acrobat 9 results in the error "Licensing for this product has stopped working (error code 130:9)." The drive needs to be reformatted to a non-case-sensitive file system.
To check if MAC OS X is formatted with a case-sensitive file system :
From the Apple menu select About this Mac.
Click More Info and under Hardware select Serial-ATA.
Select the drive Acrobat 9 has been installed on and check the file system in the list. Note if the file system is case sensitive.
Alternatively, use the Disk Utility to check the file system:
From Applications > Utilities, launch the Disk Utility
Select the disk Acrobat is installed on and check its format.
Solution 8: Contact Adobe Technical Support
Adobe Technical Support can obtain logs from your machine to determine additional information about the failure. Contact Adobe Technical Support if the information provided has not helped to resolve your issue.
Additional Information
The Flexnet folders/files required to run Adobe applications can get corrupted, or have permission settings problems, if moved from one machine to another, or through a system restore from Time Machine. Flexnet service licensing failures can't be resolved by re-installating the appliaction, nor will the Adobe CS3 or CS4 Clean Scripts solve this problem. If permissions issues prevented the FLEXnet licensing service from launching, accessing its data, or communicating with Adobe processes, the licensing failure is expected. -
"yahoosync has stopped working" error message
Over the past few weeks I keep getting a "yahoosync has stopped working" error message from iTunes when I try to sync my contacts with yahoo, before this it had worked fine.
I'm not sure why this is happening but I think it started when I updated my vista to service pack 2.
I have tried to repair the iTunes installation but that still has not worked, i am desperate to sync my contacts with my yahoo account again.
Im thinking of maybe un-installing iTunes then reinstalling... BUT am I going to lose all my iphones settings and apps stored on the computer then?In my experience (others, please correct me if I'm wrong), uninstalling and re-installing iTunes does not result in any loss of 'Library' (which is where all of the other data is held).
If you're worried, backup the 'Library' (folder) before you uninstall.
You should be ok!
As the Italians say (translated): "Good Strength"..... -
Adobe reader has stopped working error message after installing reader XI on windows 7
Adobe reader has stopped working error message when loading reader after installing reader XI on windows 7.
Does anybody know why ?Dear Pat,
Thank you for your reply.
It is Ver. 11.0.06 for Acrobat XI
No, I can't open the Reader at all. The error message box popped up immediately when I run the Reader -
Adobe Premiere Pro CC 2014.2 has stopped working error
Hello guys,
I have recently built a new computer with the following specs:
CPU: 4790k (stock speed)
Ram: Team Extreem 16 GB (2x8) (at 2400mhz)
Motherboard: Asus Ranger 7
GPU: Zotac 780ti Amp edition
Storage: 250SSD Samsung evo + Barracuda 1TB
PSU: 850 G2 EVGA
Operating System: Windows 7 Professional
All drivers are up to date.
So I have installed the creative cloud and then proceeded to install the applications in the following order: Media Encoder, Photoshop and Premiere Pro CC. Both media and photoshop have no problems but premiere pro CC crashes upon clicking on it.
I would click on the premiere pro CC button and the premiere pro loading screen will pop up but then the 'has stopped working error' will happen immediately.
I need to get this problem solved within the next couple of days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days I will, unfortunately, have to refund my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.
I tried searching the forums and google but haven't found a solution that works for me. Could someone please lend a hand?Log Name: Application
Source: Windows Error Reporting
Date: 24/12/2014 02:24:37
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: TimothyNg-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: ImageRenderer.dll
P5: 8.2.0.65
P6: 5486b5ee
P7: c000001d
P8: 00000000001f5342
P9:
P10:
Attached files:
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f
Analysis symbol:
Rechecking for solution: 0
Report Id: ffe49cc7-8b13-11e4-9225-7824af362b95
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-24T02:24:37.000000000Z" />
<EventRecordID>2146</EventRecordID>
<Channel>Application</Channel>
<Computer>TimothyNg-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>ImageRenderer.dll</Data>
<Data>8.2.0.65</Data>
<Data>5486b5ee</Data>
<Data>c000001d</Data>
<Data>00000000001f5342</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f</Data>
<Data>
</Data>
<Data>0</Data>
<Data>ffe49cc7-8b13-11e4-9225-7824af362b95</Data>
<Data>1</Data>
</EventData>
</Event>
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