Running Mac 10.5.8 Updated to FF 8.0 - keeps crashing whenever FF opens - can not launch safe mode either - looks like many people here are having same issue - solutions all keep saying it ha.... see detail

Running Mac 10.5.8 Updated to FF 8.0 - keeps crashing whenever FF opens - can not launch safe mode either - looks like many people here are having same issue - solutions all keep saying it has something to do with roboform 7.6.2 (which is for windows) or the profile. I have created new profile and updated the mac roboform - still no luck - have sent in MANY crash reports with no response ( one was Crash ID: bp-0eea6eb2-aba3-478a-bfb1-8f00d2111110 ) - anyone else find solution other than roboform or profile, or how do i get back to prior version?

Any suggestions?
My mail is still not functioning and crashes everytime I open it or check archived messages.

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TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

Hello Amz_Bajwa,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario

Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

bradenfromwaikerie wrote:
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help?

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help? Also...It doesn't recognize the digital copy DVD.

I have ALL the exact same symptoms as on my home computer.
It sure sounds to me like something on the iPod is broken. If it's under warranty then I would send it back for repair. If not, check out some of the web repair services, such as iPodResQ etc.

I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?

I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?

Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.

Im wanting to update my iphoto but it keeps saying i have to sign into my old apple id account?

Im wanting to update my iphoto but it keeps saying i have to sign into my old apple id account?

That's correct. The Apple ID associated with content from the iTunes Store and Mac App Store content is stored inside the files and can't be changed without deleting that content.
(92316)

HT4623 unable to update to 6.1.1; keeps saying not connected to internet when in fact i am

unable to update to 6.1.1; keeps saying not connected to internet when in fact i am

This is what worked for me: Double tap your home button to bring up the programs running in the back ground, press and hold so they show the red close option and close all programs. After that shut your iphone down and power back on. Immediately go to General>Software Update and it should work. Good Luck

TS5419 I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

Connect iPad to iTunes and Check For Update (tap to enlarge image)

I have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?

Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck.

Hi there i am unable to update my credit information, itunes keep saying unable to process.

Hi there i am unable to update my credit information, itunes keep saying unable to process.

Yes there is!
Despite its flashy features and not being a standard beige box, Apple's iPad is a computer just like a laptop or desktop. And, just like laptops and desktops, sometimes iPad apps freeze, and the iPad gets stuck along with them. To fix this, you need to reset the iPad.
Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front
Continue to hold these buttons until one of two things happen: either the screen will flash and go dark, or a red slider will appear at the top of the screen
If the slider appears, you can slide it to the right to turn off the iPad (or tap the cancel button if you change your mind)
When the iPad's screen goes dark, the iPad is off
Restart the iPad by holding down the Hold button until the Apple icon appears. Let go of the buttons and the iPad reset will be complete.
Resetting the iPad shouldn't normally cause you to lose and data or settings.
These instructions apply to the following iPad

It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?

It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?

Type in the three digit code from the back of your credit/debit card to update your payment method/information. I had the same "security code invalid" response today... this is all it wanted me to do.

Updated. See 3 new Qs at bottom...After XP system restore back to earlier FF version, FF won't open, it's in safe mode. How can it be opened out of safe mode? Can precious, previous History be retreived?

THIS IS A RE-POST OF THE QUESTIONS previously posted, PREVIOUSLY POSTED, now adding a request that 3 new summary questions--at the bottom--be answered.
NOTE: I specifically need answers to the 3 new, summary Qs now posted at the bottom of the Sequence of Events:
Sequence of events:
1) I was using Version 3.6.22 and I needed to
upgrade to Version 6.0.
2) Before beginning, I set a restore point in Windows XP so that in case I did not like 6.0, I could go back to the restore point which contained
3.6.22 and I would stick with that version.
3) I did not uninstall 3.6.22 but loaded 6.0 on top of it, so to speak, thinking that would save my history and other features such as bookmarks. Opening 6.0 I was horrified to see it did not contain my history files!...so I had to go back to 3.6.22.
4) After returning back to the restore point that contained 3.6.22, on the desktop, clicking on the Firefox icon, it won't open.
5) I went to desktop, in lower left clicked Start, then clicked Programs, and yes Firefox is there as an installed program, however the tag reads Mozilla Firefox (safe mode)...so it's in safe mode and won't
open. What now?---~~~~~(end of original post).
HERE ARE THE EXACT 3 Qs I need answered:
1) Can I retreive and save MY PRECIOUS HISTORY from somewhere? Can I force new 6.0 to find and retreive it from 3.6.22) And how would I do that? That's the reason I'm trying to go back to 3.6.22, because it likely still contains my history which does not appear in new install of 6.0?
2) As it stands, go back to previous state now has Firefox 3.6.22 in safe mode. It won't open after XP went back to previous state containing 3.6.22. File tree says Firefox is installed but is now in safe mode. So Q2 is: Can I open Firefox out of safe mode and if so how?--I'd be done because it likely still contains my history.
And if not, can I get retreive my history from it somehow? Or somehow get 6.0 to rediscover it hidden somewhere (Show All History in new 6.0 install was empty).
3) Do I have to give up on retreiving my history even though it's got to be somewhere in my computer? I did not uninstall anything.
If my history cannot be retreived, then I have no choice but to proceed in life with 6.0 without my precious History, a huge store of info and loss of data for me, big time!
FIREFOX HELP NEEDS TO TELL PEOPLE HOW TO SAVE THEIR HISTORY WHEN THEY UPGRADE TO NEW VERSION and whether or not to uninstall previous FF version first. Please pass this urgent advice on to Firefox techs. I can't even figure out how to email THEM!!!!
Thank you all out there in cyberspace whereever you may be!
(P.S. Cor el, thanks for your reply...how do I reach you by email link does not work....)

What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. Hel

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. HelP

Actually, there seems to be a bit of a bug. Encountered this with a couple of files my wife made. The files were set to "open with" the new Keynote, but clicking the file brought up this error. Right-clicking and selecting "open with..." worked correctly. I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff". So I can't confirm if it will solve the problem).
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

Running Mac 10.5.8 Updated to FF 8.0 - keeps crashing whenever FF opens - can not launch safe mode either - looks like many people here are having same issue - solutions all keep saying it ha.... see detail

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