Running out of memory? Random shut downs!

My computer will frequently just shut down. There is not much memory left so I'm wondering if this is the reasoning or what? It will not turn back on when this happens, unless I plug in the charger.
Also, I purchased an external hard drive for backing up purposes. The guy from the Apple store taught me to just to copy my user folder when I back up. How can I continue to back up my date, but delete items form my hard drive without losing them?

Welcome To  Discussions Hi treamy!
"There is 5.33 GB left on the Hard Disk Drive."
Whoa! You may be flirting with danger!
Insufficient available space, can cause performance issues, system corruption, and possible loss of data.
Depending on Mac system usage habits, it is a general recommendation, to keep 10% to as much as 20%, of the Total capacity, available at all times.
Review the suggestions, in the documents that I have linked to below.
Authored by Dr Smoke:
Problems From Insufficient RAM And Free Hard Disk Space
Freeing Space On Your Mac OS X Startup Disk
Have you ever run any routine Maintenance procedures, as suggested in the articles linked to below?
Kappy's Personal Suggestions for OS X Maintenance, authored by Kappy
Mac OS X 10.3/10.4: System Maintenance, authored by Gulliver
Maintaining Mac OS X, authored by Dr Smoke
Is the iBook shutdown overnight, or does it run 24/7?
If you turn the Mac off nightly, the Background Maintenance Tasks, are not run in a timely manner.
These can also be run, using a Third-Party utility, or manually using Terminal, to run the CRON Commands.
I use MacJanitor, when necessary.
INSTRUCTIONS TO RUN CRON MANUAL COMMANDS
Quit all applications/programs.
Navigate to HD > Applications > Utilities.
Double click on Terminal, to open.
At the prompt, type:
sudo periodic daily
Press Return.
Enter your Admin password when prompted, then press Return.
This will execute the daily script that is sheduled to run every night.
When completed, repeat this procedure, but change the command to:
sudo periodic weekly
This one rebuilds a database or two, and usually takes somewhat longer to complete. It is scheduled to run once a week.
Repeat again, with command:
sudo periodic monthly
Or they can all be run in one pass, which is preferable, with this command:
sudo periodic daily weekly monthly
When the tasks complete, and return to the prompt, you may quit Terminal.
Restart the Mac, and run Repair Permissions.
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never "Verify". Just run "Repair".)
Rerun RP, until the only messages reported, are listed here
Spurious Permissions Errors Using: 10.2.x, authored by Michael Conniff.
Spurious Permissions Errors Using: 10.3.x, authored by Michael Conniff.
Spurious Permissions Errors Using: 10.4.x, authored by Michael Conniff.
When "Repair Permissions" is complete. Quit "Disk Utility".
ali b

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    timestamp: 11:33:35.741 Monday 12 May 2014
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    code: line 2972 of /SourceCache/ViewBridge/ViewBridge-46.2/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
    domain: communications-failure
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    ASL Module "com.apple.iokit.power" claims selected messages.
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    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.mail" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.MessageTracer" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.performance" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
    ASL Module "com.apple.securityd" claims selected messages.
    Those messages may not appear in standard system log files or in the ASL database.
    2014-05-12 12:03:10 -0500 kernel[0]: Longterm timer threshold: 1000 ms
    2014-05-12 12:03:10 -0500 kernel[0]: Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
    2014-05-12 12:03:10 -0500 kernel[0]: vm_page_bootstrap: 1911447 free pages and 169321 wired pages
    2014-05-12 12:03:10 -0500 kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
    2014-05-12 12:03:10 -0500 kernel[0]: zone leak detection enabled
    2014-05-12 12:03:10 -0500 kernel[0]: "vm_compressor_mode" is 4
    2014-05-12 12:03:10 -0500 kernel[0]: standard timeslicing quantum is 10000 us
    2014-05-12 12:03:10 -0500 kernel[0]: standard background quantum is 2500 us
    2014-05-12 12:03:10 -0500 kernel[0]: mig_table_max_displ = 74
    2014-05-12 12:03:10 -0500 kernel[0]: Notice - new kext jp.co.canon.bj.print.BJUSBLoad, v10.69 matches prelinked kext but can't determine if executables are the same (no UUIDs).
    2014-05-12 12:03:10 -0500 kernel[0]: Refusing new kext jp.co.canon.bj.print.BJUSBLoad, v10.69: already have prelinked v10.75.20.
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=1 Enabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=5 Enabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=0 Disabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=0 Disabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=0 Disabled
    2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=0 Disabled
    2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for TMSafetyNet
    2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Sandbox
    2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Quarantine
    2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
    2014-05-12 12:03:10 -0500 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    2014-05-12 12:03:10 -0500 kernel[0]: The Regents of the University of California. All rights reserved.
    2014-05-12 12:03:10 -0500 kernel[0]: MAC Framework successfully initialized
    2014-05-12 12:03:10 -0500 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
    2014-05-12 12:03:10 -0500 kernel[0]: AppleKeyStore starting (BUILT: Sep 19 2013 22:20:34)
    2014-05-12 12:03:10 -0500 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
    2014-05-12 12:03:10 -0500 kernel[0]: ACPI: sleep states S3 S4 S5
    2014-05-12 12:03:10 -0500 kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
    2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
    2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0024
    2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
    2014-05-12 12:03:10 -0500 kernel[0]: console relocated to 0xf80030000
    2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 7, devices 16 ]
    2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
    2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 8, devices 22 ]
    2014-05-12 12:03:10 -0500 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 7c6d62fffef943e8; max speed s800.
    2014-05-12 12:03:10 -0500 kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
    2014-05-12 12:03:10 -0500 kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
    2014-05-12 12:03:10 -0500 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
    2014-05-12 12:03:10 -0500 kernel[0]: rooting via boot-uuid from /chosen: 7A3F1274-1AA3-3226-8D12-95CBFC410AEC
    2014-05-12 12:03:10 -0500 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
    2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
    2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagementClient: ready
    2014-05-12 12:03:10 -0500 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500420ASG Media/IOGUIDPartitionScheme/Customer@2
    2014-05-12 12:03:10 -0500 kernel[0]: BSD root: disk0s2, major 1, minor 1
    2014-05-12 12:03:10 -0500 kernel[0]: BTCOEXIST off
    2014-05-12 12:03:10 -0500 kernel[0]: BRCM tunables:
    2014-05-12 12:03:10 -0500 kernel[0]: pullmode[1] txringsize[  256] txsendqsize[1024] reapmin[   32] reapcount[  128]
    2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): replay_journal: from: 12292096 to: 17313280 (joffset 0x1638e000)
    2014-05-12 12:03:10 -0500 kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
    2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): journal replay done.
    2014-05-12 12:03:10 -0500 kernel[0]: hfs: mounted Pearl on device root_device
    2014-05-12 12:03:10 -0500 kernel[0]: hfs: Removed 27 orphaned / unlinked files and 8691 directories
    2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** launchd[1] has started up. ***
    2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
    2014-05-12 12:03:04 -0500 com.apple.SecurityServer[15]: Session 100000 created
    2014-05-12 12:03:10 -0500 hidd[47]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
    2014-05-12 12:03:10 -0500 hidd[47]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
    2014-05-12 12:03:10 -0500 fseventsd[48]: event logs in /.fseventsd out of sync with volume.  destroying old logs. (251018 38 251323)
    2014-05-12 12:03:18 -0500 kernel[0]: Waiting for DSMOS...
    2014-05-12 12:03:19 -0500 kernel[0]: VM Swap Subsystem is ON
    2014-05-12 12:03:19 -0500 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    2014-05-12 12:03:19 -0500 kernel[0]: IO80211Interface::efiNVRAMPublished(): 
    2014-05-12 12:03:20 -0500 fseventsd[48]: log dir: /.fseventsd getting new uuid: AE239A89-60C8-4D7F-9202-D032BF7D1FD9
    2014-05-12 12:03:20 -0500 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    2014-05-12 12:03:22 -0500 com.apple.usbmuxd[20]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
    2014-05-12 12:03:22 -0500 configd[57]: dhcp_arp_router: en1 SSID unavailable
    2014-05-12 12:03:23 -0500 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,c5e1,2800]
    2014-05-12 12:03:23 -0500 configd[57]: setting hostname to "TheBlackPearl-2.local"
    2014-05-12 12:03:23 -0500 configd[57]: network changed.
    2014-05-12 12:03:23 -0500 kernel[0]: fNumVRAMBlocks is 4
    2014-05-12 12:03:23 -0500 kernel[0]: AGC: 3.4.35, HW version=1.9.21, flags:0, features:20600
    2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe
    2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8218 FirmwareVersion - 0x0042
    2014-05-12 12:03:23 -0500 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x4800 ****
    2014-05-12 12:03:23 -0500 kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x4800 ****
    2014-05-12 12:03:23 -0500 kernel[0]: NVDAStartup: Official
    2014-05-12 12:03:23 -0500 kernel[0]: NVDANV50HAL loaded and registered
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
    2014-05-12 12:03:23 -0500 kernel[0]: Previous Shutdown Cause: -79
    2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
    2014-05-12 12:03:23 -0500 kernel[0]: init
    2014-05-12 12:03:23 -0500 kernel[0]: probe
    2014-05-12 12:03:23 -0500 kernel[0]: start
    2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x4800
    2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][start] -- completed
    2014-05-12 12:03:24 -0500 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    2014-05-12 12:03:24 -0500 kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0xde00 -- 0xa000 -- 0x4800 ****
    2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d93d443 prepared read only
    2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f0e1 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
    2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
    2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
    2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
    2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
    2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d930343 prepared read only
    2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f2db 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
    2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
    2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
    2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
    2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
    2014-05-12 12:03:24 -0500 kernel[0]: DSMOS has arrived
    2014-05-12 12:03:27 -0500 configd[57]: network changed: v4(en0+:192.168.0.15) DNS+ Proxy+ SMB
    2014-05-12 12:03:28 -0500 com.apple.SecurityServer[15]: Entering service
    2014-05-12 12:03:28 -0500 mDNSResponder[39]: mDNSResponder mDNSResponder-522.90.2 (Nov  3 2013 18:51:09) starting OSXVers 13
    2014-05-12 12:03:28 -0500 awacsd[61]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
    2014-05-12 12:03:28 -0500 digest-service[74]: label: default
    2014-05-12 12:03:28 -0500 digest-service[74]:           dbname: od:/Local/Default
    2014-05-12 12:03:28 -0500 digest-service[74]:           mkey_file: /var/db/krb5kdc/m-key
    2014-05-12 12:03:28 -0500 digest-service[74]:           acl_file: /var/db/krb5kdc/kadmind.acl
    2014-05-12 12:03:28 -0500 loginwindow[42]: Login Window Application Started
    2014-05-12 12:03:28 -0500 UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
    2014-05-12 12:03:28 -0500 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
    2014-05-12 12:03:28 -0500 configd[57]: network changed: v4(en0:192.168.0.15) DNS* Proxy SMB
    2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2D_IPC: Loaded
    2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2DInitialize succeeded
    2014-05-12 12:03:28 -0500 configd[57]: network changed.
    2014-05-12 12:03:28 -0500 awacsd[61]: InnerStore CopyAllZones: no info in Dynamic Store
    2014-05-12 12:03:28 -0500 mDNSResponder[39]:   4: Listening for incoming Unix Domain Socket client requests
    2014-05-12 12:03:28 -0500 systemkeychain[94]: done file: /var/run/systemkeychaincheck.done
    2014-05-12 12:03:28 -0500 networkd[108]: networkd.108 built Aug 24 2013 22:08:46
    2014-05-12 12:03:29 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
    2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: uid=0
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 WindowServer[96]: Server is starting up
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 mds[38]: (Normal) FMW: FMW 0 0
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 stackshot[24]: Timed out waiting for IOKit to finish matching.
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
    2014-05-12 12:03:30 -0500 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
    2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
    2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
    2014-05-12 12:03:30 -0500 kernel[0]: createVirtIf(): ifRole = 1
    2014-05-12 12:03:30 -0500 kernel[0]: in func createVirtualInterface ifRole = 1
    2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
    2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
    2014-05-12 12:03:30 -0500 kernel[0]: Created virtif 0xffffff802c968400 p2p0
    2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: netr probe 0
    2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init request
    2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init return domain: BUILTIN server: THEBLACKPEARL-2 indomain was: <NULL>
    2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
    2014-05-12 12:03:30 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
    2014-05-12 12:03:30 -0500 locationd[44]: NBB-Cou

  • When I close out a website it goes to my desk top and then tells me firefox is running and I have to shut down the system

    when I close out a website it goes to my desk top and then tells me firefox is already running and I have to shut down my system and bring it back up and wait to log back in. It's quite frustrating.

    Try Ctrl>ALT>DEL then click Start Task Manager, then find the process firefox.exe, then click end program, then try opening Firefox again. <!-- click applications > new task.... > explorer.exe --> done! If that doesn't work, then try re-installing Firefox or going to this link to safe mode area and click continue to safe mode and then try and exit, if this problem still occurs then disable extensions and plugins

  • My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery.  Moments later I turn it back on and the same battery life still appears.

    My iPhone with 40 or so percent randomly shuts down with iOS 7 and 6. Often with the camera app stating the phone is out of battery.  Moments later I turn it back on and the same battery life still appears.  It sometimes happens over and over until I leave it alone for a while (still not charging), and then it works.

    I think you might get a new phone instead of repairing it as it takes time and you said the repairing center is far from your living place

  • Mid 2010 15" Macbook Pro Random Shut down and Restart

    I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
    Thanks for the help...
    Cheers,
    EtreCheck version: 2.1.8 (121)
    Report generated April 1, 2015 at 11:29:41 AM NDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 507
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
    Disk Information: ℹ️
        Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
        Seagate Wireless 1 TB
            SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Apple Inc. iPad
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.memeo.Memeod.plist [Click for support]
        [running]    com.prosofteng.DGMonitor.plist [Click for support]
    User Login Items: ℹ️
        gfxCardStatus    Application  (/Applications/gfxCardStatus.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        GoFlex Home Agent    Application  (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
        MemeoAgent    Application  (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
        Caffeine    Application  (/Applications/Caffeine.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.83 GB
            Total number of backups: 19
            Oldest backup: 2014-04-28 18:55:47 +0000
            Last backup: 2015-03-30 15:07:42 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 110.63 GB X 3)
    Top Processes by CPU: ℹ️
            25%    iTunes
             9%    Image Capture Extension
             9%    WindowServer
             7%    HP Product Research
             7%    HP Device Monitor
    Top Processes by Memory: ℹ️
        335 MB    iTunes
        232 MB    com.apple.WebKit.WebContent
        180 MB    SophosScanD
        172 MB    InterCheck
        163 MB    Finder
    Virtual Memory Information: ℹ️
        2.28 GB    Free RAM
        2.98 GB    Active RAM
        2.24 GB    Inactive RAM
        1.09 GB    Wired RAM
        666 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 1, 2015, 11:14:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
        Apr 1, 2015, 10:51:09 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
        Apr 1, 2015, 10:51:00 AM    Self test - passed
        Mar 31, 2015, 10:57:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
        Mar 31, 2015, 10:56:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
        Mar 31, 2015, 02:05:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
        Mar 30, 2015, 09:58:02 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
        Mar 30, 2015, 09:57:20 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
        Mar 30, 2015, 09:52:27 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
        Mar 29, 2015, 10:50:36 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
        Mar 29, 2015, 10:48:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
        Mar 29, 2015, 10:48:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
        Mar 29, 2015, 10:43:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
        Mar 29, 2015, 10:42:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:04 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
        Mar 29, 2015, 10:39:51 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
        Mar 29, 2015, 10:39:43 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
        Mar 29, 2015, 10:39:33 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
        Mar 29, 2015, 10:38:08 PM    /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
        Mar 29, 2015, 10:35:40 PM    /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
        Mar 29, 2015, 09:39:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
        Mar 29, 2015, 09:02:38 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
        Mar 29, 2015, 08:57:35 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
        Mar 27, 2015, 12:50:20 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
        Mar 24, 2015, 09:13:40 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
        Mar 23, 2015, 01:13:08 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
        Mar 23, 2015, 12:32:04 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
        Mar 22, 2015, 09:58:16 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
        Mar 22, 2015, 09:49:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
        Mar 22, 2015, 09:48:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]

    I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
    Thanks for the help...
    Cheers,
    EtreCheck version: 2.1.8 (121)
    Report generated April 1, 2015 at 11:29:41 AM NDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 507
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1440 x 900
        NVIDIA GeForce GT 330M - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
    Disk Information: ℹ️
        Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
        Seagate Wireless 1 TB
            SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
        Apple Inc. iPad
        Apple Internal Memory Card Reader
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [running]    com.memeo.Memeod.plist [Click for support]
        [running]    com.prosofteng.DGMonitor.plist [Click for support]
    User Login Items: ℹ️
        gfxCardStatus    Application  (/Applications/gfxCardStatus.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        GoFlex Home Agent    Application  (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
        MemeoAgent    Application  (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
        Caffeine    Application  (/Applications/Caffeine.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 537 - SDK 10.9
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.83 GB
            Total number of backups: 19
            Oldest backup: 2014-04-28 18:55:47 +0000
            Last backup: 2015-03-30 15:07:42 +0000
            Size of backup disk: Adequate
                Backup size 999.83 GB > (Disk used 110.63 GB X 3)
    Top Processes by CPU: ℹ️
            25%    iTunes
             9%    Image Capture Extension
             9%    WindowServer
             7%    HP Product Research
             7%    HP Device Monitor
    Top Processes by Memory: ℹ️
        335 MB    iTunes
        232 MB    com.apple.WebKit.WebContent
        180 MB    SophosScanD
        172 MB    InterCheck
        163 MB    Finder
    Virtual Memory Information: ℹ️
        2.28 GB    Free RAM
        2.98 GB    Active RAM
        2.24 GB    Inactive RAM
        1.09 GB    Wired RAM
        666 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Apr 1, 2015, 11:14:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
        Apr 1, 2015, 10:51:09 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
        Apr 1, 2015, 10:51:00 AM    Self test - passed
        Mar 31, 2015, 10:57:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
        Mar 31, 2015, 10:56:45 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
        Mar 31, 2015, 02:05:12 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
        Mar 30, 2015, 09:58:02 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
        Mar 30, 2015, 09:57:20 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
        Mar 30, 2015, 09:52:27 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
        Mar 29, 2015, 10:50:36 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
        Mar 29, 2015, 10:48:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
        Mar 29, 2015, 10:48:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
        Mar 29, 2015, 10:43:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
        Mar 29, 2015, 10:42:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:12 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
        Mar 29, 2015, 10:40:04 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
        Mar 29, 2015, 10:39:51 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
        Mar 29, 2015, 10:39:43 PM    /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
        Mar 29, 2015, 10:39:33 PM    /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
        Mar 29, 2015, 10:38:08 PM    /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
        Mar 29, 2015, 10:35:40 PM    /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
        Mar 29, 2015, 09:39:20 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
        Mar 29, 2015, 09:02:38 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
        Mar 29, 2015, 08:57:35 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
        Mar 27, 2015, 12:50:20 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
        Mar 24, 2015, 09:13:40 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
        Mar 23, 2015, 01:13:08 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
        Mar 23, 2015, 12:32:04 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
        Mar 22, 2015, 09:58:16 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
        Mar 22, 2015, 09:49:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
        Mar 22, 2015, 09:48:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]

  • 24" iMac mid 2009 random shut downs

    I am really struggling with my machine, since several months it crashes/shutdown repeatedly.
    It is always the same behaviour, the power just goes out, no program crashes, no spinning beach balls, no nothing, just a blank screen and of course no power. It can happen while browsing or while watching Youtube or just while creating a simple document. It really is random.
    I have done everything I possibly could including:
    1. Full re-install after clearing the HDD and overwriting it several times with "0"
    2. Booting and running from an external drive with same OS
    3. Running both the small and big hardware tests without any indication of errors
    4. Running memory-tests and also replacing the old 2x2 GB with 2x4 GB of RAM
    4. Have had it plugged in directly to the wall outlet and together with other machines in a plug board
    5. Left the machine a service shop and they did the same things but could not get the machine to crash in two weeks(ARGH!)
    6. Went back to the service shop and they had the machine running for a month straight without any crash/shutdown.
    None of the above has made any difference at all. I collected my machine from the shop again recently and the first random shut down appeared afte les then 24 hours, it has crashed 3 times since then.
    The system log does not show anything that can give it away.
    It seems like I can induce the crash by multitasking and having a lot of tabs open running flash in the browser, but I get no errors in the logs to indicate that I am right, but the crashes mostly happen when I browse (but that is also what the machine is used for 90% of the time) I use Chrome, Safari and Firefox randomly.
    I have found numerous posts on different forums from people stating the exact same thing, I really like Apple but this is unbearable to say the least, there is officially nothing wrong with my machine since it happens randomly, without any error messages, but I can not use my computer since it can shut down at any given time.
    What to do?
    Thanks in advance
    Andreas

    Andreas ...
    Have you tried Resetting the System Management Controller (SMC)
    From that link:
    Power
    The computer doesn't respond to the power button when pressed.
    A portable Mac doesn't appear to respond properly when you close or open the lid.
    The computer sleeps or shuts down unexpectedly.
    The battery does not appear to be charging properly.
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  • Screen flickering, computer/programs randomly shut down

    Hey everyone,
    I purchased a mid-2012 MacBook Pro Laptop from Apple about 1.5 years ago with AppleCare. Recently, the computer screen has started to flicker back, as if the screen is cutting out, and programs/entire computer randomly shuts down.
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         -non-volitile random access memory
         - cannot remember the second one. (CSS??)
    It still continued to behave poorly.
    I also took it to Apple and they did diagositics of which apparently the hardware checked out and they said it must be a software issue. So we formatted the computer about 6 days ago. For those 5 days everything seems to work perfectly. There was no flickering and no shutting down of programs or my computer.. no lost work !!! Then is occurs again on the 6th day the same things occurred.
    Whats my next logical step? Anyone have any suggesting for when I go back to apple?

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  • IMac Randomly Shuts Down -Overheating Problem?

    I've posted in these forums once before about my iMac randomly shutting down. I believed I had solved the problem by following another users instructions which were as follows:
    "Machines that are just randomly shutting down are usually caused by defective hardware. The only thing that can be done about that is to call Apple and have it replaced or serviced. There is probably not any one particular solution as it could be any number of the internal components failing and the resulting symptoms could be the same.
    If you'd like to do some hardware tests yourself before calling Apple that can be done. First try resetting the SMC: http://docs.info.apple.com/article.html?artnum=303446
    Next insert the original gray install disk, restart your iMac, then hold down the "d" key until it boots up into the Apple Hardware Test. Run the extended test.
    Also if you have Apple Care install TechTool Deluxe from the cd provided. Then run TechTool on your system."
    I also removed and replaced of a defective external HD that I thought my be causing problems. But after all these steps, the machine kept turning itself off.
    I had read in some forums that it was due to the internal temperature of the iMac. So I downloaded smcfancontrol 2.1 and increased the fan speed on the internal fans. This did bring down the temperature as revealed by the iStat Pro widget. However, I still had another shutdown.
    So I turned off the machine, went to bed, and this morning when I turned it on iStat Pro said these were the internal temperatures of the iMac:
    CPU A 77 degrees F
    GPU 85
    GPU Diode 88
    GPU Heatsink 85
    Ambient 61
    Memory Cont. 74
    Airport Card 112
    HD Bay 1 76
    I find these numbers to be unbelievable. Especially the airport card. When the whole system seemed to be running hot, the Airport Card said it was 122. It always says something above 100 degrees. The other temperatures also seem out of whack. How can the CPU be 77 degrees after 10 hours of being completely powered down in an office environment that is only 55 degrees?
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    Message was edited by: OregonMac7

    Certainly sounds like a case of the left hand not knowing from the right, huh
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    I'm also a bit disillusioned that the popular Mac sites (TUAW, etc) haven't picked up on this story yet. I emailed TUAW the link to the long thread, and they ignore it. Usually when this gets more "mainstream" press, then Apple finally steps up, acknowledges a problem, and serious fixes are made. Right now, it's a bunch of complainers (me included) in some threads on the Apple site.
    I took a huge leap last November, and went from PCs to the Mac platform, after working on my personal migration plans for a month prior - how to move from my photo editing on the PC to the Mac (I wasn't about to buy another full copy of Photoshop, for eg, but I did find out I could upgrade from Win PS to Mac PS), if all the programs I use for photography and design were available on the Mac, learning the ins and outs of shortcut keys, how things are done, etc etc, and was so happy initially when I got the Mac and said goodbye to the PC.
    Now I'm literally afraid to do any serious work on the Mac for fear of the "pulled plug" syndrome losing the last 20, 30 minutes of work I've been doing because I didn't save every 2 minutes. And iLife's Pages doesn't autosave (much to my chagrin), so I've lost some long correspondence and articles typed because I didn't save it before the pulled plug o' death.
    Not a very nice computing experience.
    As a suggestion, maybe everyone reading this and the other thread can flood TUAW.com with a news suggestion to cover this problem. Engadget, Gizmodo too while you're at it. I think once these million-viewers a day blogs cover it, we'll see some real action from Apple.
    Just a thought....
    Mark

  • Imac g5 randomly shutting down

    i recently purchased a used imac g5 from a computer store for around 500 bucks. I luv the computer, nut it began to randomly shut down in the middle of activity. I took it to the store and the technician said that everything looked fine. of course he ran it for twenty minutes and it did not shut down....get home later that day and it runs for about an hour and shuts down. I have been on it today to test it and it has run for 8 hours perfectly. Is this computer worth keeping? I see the numerous posts about this very problem. has anyone figured out exactly why these units do this, and should i get my money back and move on before i get in to deep?

    Hey davie and Welcome to Apple Discussions,
    Is this an ALS model?
    Well look in terminal and see if there's something in the log. Go to; applications > utilities > terminal. If something's there post it.
    Also there's this:
    http://jimwarholic.com/2008/07/how-to-repair-apple-imac-g5.php
    So check for bad caps on the logic board and also in the power supply.
    Richard

  • Macbook Pro Randomly Shuts down...SMC Reset only temporarily

    I have a somewhat concerning problem with my 2011 Macbook Pro (15"). 
    It started two nights ago, didn't happen yesterday, and happened again today.  It has also fried two iPhone chargers.  Here's the story:
    On Sunday night, my Macbook randomly shut down.  Wouldn't restart, nor would it even charge (the LED on the charger didn't even come on).  So after trying everything I could (namely, PRAM, SMC, etc.), I finally took the bottom of the computer off, unplugged the battery internally, did a hard reset of the SMC, and everything was back up and running.  That night, I got a strange error when I plugged my iPhone in to charge:  USB is using too much power and has been disabled, or something along those lines.  Weird--but my computer didn't shut down again, so I shrugged it off.
    Fast forward to tonight--all worked fine until I plugged a NEW iphone charger into the computer.  This same cord worked fine this afternoon, but I got the "USB drawing too much power" message and then nothing.  The computer shut off, had to unscrew the bottom and do another hard reset, and here I am.
    I've tried to figure out just what might have caused this.  I did buy a charger from my university's bookstore that I do not think was Apple branded.  Is it possible that it somehow fried my battery? Or do I have a bigger issue - motherboard, RAM, etc.? The computer (when I get it to finally power back up) works fine and no files have been lost, so I don't think it's harddrive related. 
    If anyone can shed some light on this problem, please let me know.  I've searched for a long time to find a problem similar to mine and haven't found any answers other than the generic "Reset SMC," or "Reset PRAM."  I know how to and have done both of these things.  Do I need a new battery? I ordered a charger directly from Apple and have only used it since the first shut down.

    There's only a limited amount of things you can do on a laptop repair-wise: tiny and tightly packed components are a far cry from yesteryear's huge boxes with individual removables.
    Is the USB error coming in regardless of which USB slot you use? Have you reproduced this error with other USB devices that draw a charging current or significant power?
    If the problem is indeed that USB is drawing too much power, it could be a short in the USB circuitry, or it could be a short with your phone. Try charging someone else's iPhone. The concept with current is that it's "pushed by voltage" and "drawn by a resistance in a closed circuit." If the voltage is too high, or if the resistance is too low (short circuit), then you will end up where you're at.
    Also, it could be helpful to review your system log. In spotlight, write "terminal" then type in the shell prompt (without the quotes) "cp /var/log/system.log ~" this will put a file on your desktop that you can open with a text viewer, search for the word "USB" towards the end of the file, and see what you can make of it. Post anything here that seems suspicious. Warning: it'll be cryptic and hard to read!
    So,
    - Try different USB slots on your computer
    - Try different USB power-drawing devices
    - Try different iPhones or iPods
    - Review the system log and post any suspicious lines

  • Another iMac Randomly Shutting Down!!

    Hey Everyone. I'm new to the forums, though i've always used them as a resource over the years to learn more or troubleshoot issues. Hopefully, now, someone can help me with mine personally.. :-/
    I have an intel 2.8gH Aluminum iMac that I purchased fall of 2007. Only now, almost 2 years later is it suddenly (just started yesterday) turning off randomly. Everytime it will not allow me to turn it back on until a minute or so has passed. I have reset the SMC as well as the PRAM several times. This afternoon, it is now to the point where I cannot even keep it running long enough to download an app to up the fan speeds. Although, I don't think it is overheating in the first place.
    I'm really hoping it is just the power supply, as I've seen that be the fix for SOME iMacs i've found at other online forums. Though, the upper corner of my iMac is not hot or smelling burnt out at all. I have found more than several online forums of people complaining about their iMacs randomly shutting down, and am praying it is not the logic board, as that is a $900+ fix.
    please, someone give me insight to how i can check if its the power supply or something else? I use this iMac for recording all of my music, editing video, and (of course) playing WoW lol. Currently using my 1st gen macbook.

    I bought my iMac 20" in May 2006. I had been very impressed with it until one day I shut it down to move it to another room. I could not get it to turn back on. I had to leave it unplugged for a few hours. Since then it has started randomly shutting itself down, turning itself off and not starting up again until I unplug and leave it unplugged for a few hours. I had purchased the Apple Care? Extended Warranty, and the fault occurred during this three year period, though I failed to take the fault seriously and did not phone during the period. It was just after the three year warranty that I phoned Apple Care? about it and everyone I spoke to said they had not heard of this problem occurring. I wonder now, why the Apple Customer Service Team don't visit the discussions.apple.com where they will find quite a significant number of like problems occurring with the iMac sold in 2006.
    My reason for paying the nearly triple price point for an Apple Computer was the quality of the build and my expectation that I would get far longer life out of my purchase. I don't like buying throw away products and I gladly save and wait longer to buy better quality products. Just as an example and point of reference. In 2000 I purchased a second hand Dell with 8GB HDD and 256Mb RAM. I paid $1000 for it and I gave it to my father when I got this iMac and he still has it running today. It has not had a single hardware issue in nine years. Good luck I suppose. However, after spending around $3000 on this iMac, and Apple now telling me the Logic Board is generically, non specifically 'failing', it goes against my pure desire for non disposable, throw away products to buy another Logic Board for AUS $1064. For one, I don't believe it has given me anywhere near the life that I expected from a product with such a high price point and solid reputation for quality, nor do I feel confidence in buying anything more 'Apple' after the dealings I have had with them over this problem. I am amazed that Apple would sell a 'failing' Computer to their customers and then expect that the customer will spend more money, considerably more, on a product that may be equally faulty and that they will not stand behind either.

  • Imac power issue - randomly shuts down & won't turn on again

    Hello
    Just wondering if anybody could help us with this issue as the Apple Genius's failed to...
    Our early 2006 Intel Imac has recently started to switch off at random times. There doesn't seem to be any particular point at which it will do this and no warning either. It's as if somebody has pulled the plug out but the power supply has not been touched! It then often won't allow you to switch it on again until you have left it over night - or sometimes it will switch on after a few minutes.
    It is very frustrating as you never know when it might happen, it has been ok for a couple of weeks but now it has done it twice in the last two days.
    We did take it to the Apple Store, who said they had kept it on for a day and could not replicate the issue so therefore there is nothing they can do...
    If anybody can shed any light on this mystery it would be VERY much appreciated.
    Thank you!

    Hello and welcome to the club of "random shut down".
    Since 8 days I am also having this problem on an early 2006 2 GHz intel core duo with OS 10.4.11 After approx. 5-10 minutes it shuts down and the only way to wake up again is to disconnect the plug, wait 10 sec and connect it again and push the start button on the back.
    There a many discussions ongoing and also many suggestions (SMC reset, memory replacement, change the power cord etc.). Nothing really worked in my situation. My assumption is something with overheating, but the widget "istatpro" or "tempmonitor" are showing not more than 35°C on the CPU at a max.
    I found a little tool called "smcFanControl" to adjust the minimum speed of the fans (my settings: ODD 2850 rpm, HDD 3150 and the CPU fan at 2160 rpm) and since that adjustment the working period seems to be much longer. Sure, there is an annoying noise now, but I can use the imac again.
    Hope that there will be a better solution soon.

  • IMac mid-2011 randomly shuts down.

    Hello,
    My iMac was fine until yesterday. It all of a sudden started randomly shutting down. It looks like a power loss. As if i just pulled the power out of the wall outlet.
    After it shuts down, the fans start up again but the screen does not come on. (so it's just the fans blowing) I have to "force shutdown" it from this state by holding the power button in order for the computer to start up again.
    Things I have already done:
    1. Reset PRAM
    2. Reset SMC (by unplugging it for an hour)
    3. Run disk utility, fix the disk permissions etc.
    4. Run the extended apple hardware check. (all checks out fine.)
    5. remove my Kensington RAM (leaving just the samsung ram in there)
    6. Remove the samsung RAM (leaving just the Kensington ram in there)
    7. Use another wall outlet, does not change anything.
    8. I ran a program called memTest to check the RAM. It all checks out fine.
    The RAM that i have bought has been in there for at least a year... So I don't think that that is the problem. It was the specially for iMac RAM. So it's not just some random RAM.
    I have unplugged all external peripherals. Still does the same thing. If I look into the folder where kernel logs are saved there are none that match the times of shutdown. (also none close to it)
    My model is the:
    21.5 inch 2.7 GHz Intel i5 with Radeon HD6770M graphics card.
    As it's a pretty old pc i no longer have warranty or anything like it...

    The machine is as clean as it can be. I even cleaned out the RAM ports (while replacing the RAM) Of course I did not check INSIDE the computer, but there is no way to get in without voiding warranty as far as I know. The environment is just regular room. Normal humidity, normal everything.
    As for how old. Its the Mid-2011 21.5 inch model bought in october 2011-ish.
    I have some new interesting findings. I reset the PRAM for the gazillionth time and the temperature sensors were back. So everything seemed ok again. The weird thing is though... It booted once with the PRAM messed up (fans blowing on max) and I decided to leave it that way to see if it was doing anything. It stayed on for an hour. Then I decided to turn it off and reset the PRAM. After the reset the problem was back. Within 5 minutes of booting it shut down again.
    I'm really baffled by this. The temperature sensors all check out normal. (they're all 30-40 degrees) But the fact that it stayed on so long with messed up PRAM makes me believe the problem doesnt have anything to do with power supply or something like that... It might be in the PRAM itself. Would a reinstall of OS X fix anything? (I will be having a hard time getting my data off of the pc tho...)
    Rogier

  • IMac Random Shut Down Problem

    I having a problem where my iMac will randomly shut down without warning. Doesn't matter what app I'm using. The weird thing is that it ONLY happens after it has gone through a sleep/wake cycle. It doesn't happen after doing a cold start. The random shutdown happens anywhere from 30 secs to 30 mins after waking. I've tried the SMC reset, didn't help.
    It is really starting to be a pain because I prefer to put it to sleep instead of shutting it off. Please help.

    I'm having same problem. Random shut downs are truly random with shut down interval changing from 2 seconds to 20 minutes or more. I've tried everything, including reset SMU, PRAM, disk diagnostics. Disk checks out. I also deleted the com.apple.PowerManagement.plist file, then reset SMU again. No go!
    From what I have read seems like a power supply issue. I guess I've got a good run since buying this iMac in Aug 2005. I read on another thread that www.synaptech.com has reliable replacements.
    If anyone has any other ideas, then please share!
    thanks and good luck!

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