Running Photoshop Problems

Photoshop will not run and gives me this error message, "Could not open scratch file because the file is locked, you do not have the necessary access permissions, or another program is using the file.  Use the 'Properties' command in the Windows Explorer to unlock the file."
How do I fix this problem?

Fix your permissions/ user privileges on your scratch drives:
Installation Preparations
Mylenium

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    jackg032 wrote:
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    Von: R_Kelly 
    Gesendet: Freitag, 29. August 2014 03:41
    An: Harald Bässler
    Betreff:  I installed First time Photoshop CS5 on my new PC (operation system windows 8.1, 64 bit). Sie prpram runs without problems so far, only the update is not possible.
    I installed First time Photoshop CS5 on my new PC (operation system windows 8.1, 64 bit). Sie prpram runs without problems so far, only the update is not possible.
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