Running slow with spinning wheel when moving files
iMac (27-inch, Mid 2011) -2.7 GHz Intel Core i5 - 12 GB 1333 MHz DDR3 - AMD Radeon HD 6770M 512 MB 8 GB Ram ( 2 x 4GB + 2 x 2GB)
While going through pictures folder and moving pics into folders and after moving 20 photos, spinning wheel for 60 seconds then OK for another 10 minutes of simply moving files into folders, it happens again. Activity Monitor shows memory use is fine. Tried restart. Same behavior. I have 2 - 4 GB ram on order because I heard ram should be the same like 4 x 4 GB = good and what I have, 2 - 4GB's and 2 - 2GB's. Could this be causing the sluggishness. Turned off Time Machine and discontinued Super Duper backups and also repaired disc permissions. - mark d.
Here is what I think you were wanting. It's Greek to me.- thanks, mark
4/23/15 11:12:22.721 AM osascript[796]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
4/23/15 11:13:52.699 AM Finder[274]: void CGSUpdateManager::log() const: conn 0x11907: spurious update.
4/23/15 11:13:52.583 AM WindowServer[155]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 147.50 seconds (server forcibly re-enabled them after 1.01 seconds)
4/23/15 11:12:22.721 AM osascript[796]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
4/23/15 11:09:22.523 AM osascript[781]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
4/23/15 11:08:22.461 AM osascript[777]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
4/23/15 11:07:05.820 AM osascript[772]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
4/23/15 11:06:05.753 AM osascript[766]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScripti ngAdditions: mach-o, but wrong architecture
Similar Messages
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I have replaced Ram, formatted Harddrive and reinstalled Yosemite, the install took 11 hours. The boot up takes ages and when opening apps I get spinning wheels and they take ages to open. Even typing this the text is delayed, please assist:
Problem description:
My macbook is extremely slow and continuously shows the spinning wheel when opening new apps or switching between apps, the bootup is very long. I have changed the Ramand performed a fresh install of Yosemite, the install took 11 hours
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 6:44:19 AM GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:39:24
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Jarrod (disk1) / [Startup]: 498.88 GB (480.23 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
0% launchd
0% opendirectoryd
Top Processes by Memory: ℹ️
120 MB com.apple.WebKit.WebContent
60 MB mds_stores
60 MB WindowServer
52 MB Safari
34 MB Finder
Virtual Memory Information: ℹ️
6.01 GB Free RAM
1.32 GB Active RAM
310 MB Inactive RAM
943 MB Wired RAM
934 MB Page-ins
0 B Page-outsIf your Mac runs slowly
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836 -
My macbook air (2 years old) runs very slow with "spinning wheel" operating very often
When I start up as well as operate my outlook for mac, the spinning wheel labors after startup and to search for various things. Is there a way to clean up the air to allow for faster operation. I have gone into History and cleared previous search sites, but this does not solve the problem. Thanks
Some people say that repairing disk permissions makes things better. In my experience I've noticed no difference after doing it, but just in case here is a detailed tutorial on how to do it:
http://www.icreatemagazine.com/tips/mac-osx-tutorial-repair-disk-permissions/ -
MacBook Pro slow with spinning wheel
My MacBook Pro recently on startup gave me a screen which led me to repair my HD or re-install from Disc or I-cloud backup.
As I have no backup disc, I did the HD repair but now the computer is working very slowly and more often than not, gives me
the DEADLY spinning wheel for practically every mouse click. HELP ! HELP ! HELP !First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|nspace-h|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Why is my MacBook Pro running slow with spinning rainbow icon?
I currently have a MacBook Pro 2.26 GHz Intel Core 2 Duo 2 GB running Snow Leopard that is a little over a year old and lately it has been getting really hot on the bottom right corner and will randomly have a spinning rainbow icon when I try to surf the web or multitask. It never did this until about 3 months ago. It now runs very slow at times. What is causing this and how can it be fixed? Thanks.
Go to the bottom of that window and click the submenu "CPU" to see the dynamic read-out of I/O [in and out]. This will give you an overview of the system activity. If you want to isolate one process, then click on it to highlight then look at the read-out.
If the numbers are low with no unusual spikes then you need to look elsewhere to discover the slow down in the system. It might be lack of operating room on the HD. Check your Macintosh HD icon in the upper right of the desktop: highlight and press Command + "I" [⌘I] for Info. If your disk is starting to fill up and there is not enough free space, that can slow down the works.
Message was edited by: kennethfromtoronto -
IMac has gray screen with spinning wheel, but cannot login
After power failure last night, iMac has gray screen with spinning wheel when turned on, but does not go to login screen.
Having the same problem myself. iMac locked up and I had to hold the power button to turn it off. Ended up with the apple logo screen and spinning wheel. I tried the disk repair and got the same message as yourself, in that it couldn't repair it.
I linked up an external hard drive and installed OSX on it and booted from it. I was able to recover some files, but most I couldn't. I'm currently giving it a one pass erase in the hope (long shot) that a complete pass through the hard drive will show up any faults. Has anyone had this problem and been able to continue using the same hard drive? I really don't relish the thought of having to send it off to be replaced :-/
Assuming that the erase goes well I plan to put OSX back onto it and then run disk utility from directly on the drive and see if any faults show up. I'm kicking myself for not taking advantage of TimeMachine, but we live and learn. -
my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.
If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins. -
My 2011 MBP has begun running slow with frequent 'spinning beach ball' events. I'm running Yosemite and wondered if I should of use the original install disk for a maintenance reinstall. I presume I'd have to download Yosemite again, though I'd be happy just using Snow Leopard again too.
Thanks for the help.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book. I got Norton Internet Security for Mac, and now my Mac is running slow, with way too many spinning beach balls of death. Was it a mistake to install Norton?
yankeecat wrote:
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book.
There is no such Trojan or other malware known today that will do that using OS X nor has there ever been one. The most probable explanation is that somebody hacked into your e-mail account on the server, so you should change that password to something stronger right away. If it had come from your Mac then there would almost certainly be copies of those messages in your Sent Mail mailbox. -
Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX....Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX.... -
Macbook Pro 10.6.8 won't shut down. Blue screen with spinning wheel.
it's an 15 inch macbook pro. since I bought this computer was working fine about last year. Somehow, start of this year, the problem begins. Everytime when i opened microsoft word 2011 on mac or Photoshop cs5, and quit the software as normaly. When i try to shut down the blue screen with spinning wheel apears. this spining wheel is endless. But funny thing is that after use other software such as games, web browser (safari) etc. and quit them. when i shut down there was not a problem. only word 2011 for mac and adobe photoshop cs5. Any solutions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or freeze, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search that archived log, and if necessary the older ones below it, for the same information.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful. -
Frozen iMac with Spinning Wheel
Hi.
iMac Late 2012 OSX 10.9.2.
Fusion Drive 1TB Unused - lots of free space .
Not more then 5 Apps .
Lately when waking the imac from sleep , I have Frozen iMac with Spinning Wheel .
Please see the Console Report .
Any help will be appreciated .
Click to enlarge ...Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Stuck at boot with spinning wheel for hours
Hello,
Yesterday I made a partition and cloned my Snow Leopard in order to see if Lion worked with the software I have.
I then booted to my "backup Snow Leopard" partition and upgraded to Lion but for some reason I'm stuck with spinning wheel for hours when doing the first restart. According from the install.log it seems that the install (upgrade) was done properly.
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:Install PROJECT:Install-596.1
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:IA PROJECT:InstallAssistant-197
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Hardware: MacBookPro4,1 @ 2.50 GHz (x 2), 3072 MB RAM
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Running OS Build: Mac OS X 10.6.8 (10K540)
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: TMPDIR=/var/folders/xR/xR+k4jQ-FzmBYLLAvxRwpU+++TI/-Tmp-/
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SHELL=/bin/bash
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: HOME=/Users/xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: USER=xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: LOGNAME=xxxxxxxxx
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: DISPLAY=/tmp/launch-81peVa/org.x:0
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SSH_AUTH_SOCK=/tmp/launch-7ZEpMo/Listeners
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: Apple_PubSub_Socket_Render=/tmp/launch-Jxp1Tt/Render
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: COMMAND_MODE=unix2003
Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using distribution archive from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Configuring products from SharedSupport folder
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallDVDProduct> based on media at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport at distance 5
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallESDProduct> based on distribution at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Checking Software Update catalog URL http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.m erged-1.sucatalog
Jul 21 00:06:35 xxxxx Install Mac OS X Lion[290]: No available package ref for compatibility update. Ignoring.
Jul 21 00:06:50: --- last message repeated 2 times ---
Jul 21 00:06:50 xxxxx Install Mac OS X Lion[290]: Using product <OSSoftwareUpdateCatalogProduct> from product keys 11A511_ServerEssentials at distance 25
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s2
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s3
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s5
Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskEjected: disk0s5
Jul 21 00:07:12 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s2
Jul 21 00:07:13 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s3
Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: IATool launched
Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: Connected to IATool 1c9441c0
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Preventing machine sleep.
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using product IA_PKSecureNetEnabledProduct <file://localhost/Mac%20OS%20X%20Install%20Data/> at distance 5
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using mutable product path: /Mac OS X Install Data
Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Retrieving 0 packages (0.000 GB)
Jul 21 00:07:46 xxxxx Install Mac OS X Lion[290]: Verifying InstallMacOSX.pkg/InstallESD.dmg
Jul 21 00:09:19 xxxxx Install Mac OS X Lion[290]: Finished operation queue
Jul 21 00:09:35 xxxxx Install Mac OS X Lion[290]: Extracting files from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/InstallESD.dmg
Jul 21 00:09:36 xxxxx Install Mac OS X Lion[290]: Extracting Boot Bits from Outer DMG:
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied kernelcache
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied Boot.efi
Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Ejecting disk image
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Generating the com.apple.Boot.plist file
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Linking self-contained dmg into mutable product
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: com.apple.Boot.plist: {\n "Kernel Cache" = "/Mac OS X Install Data/kernelcache";\n "Kernel Flags" = "container-dmg=file:///Mac%20OS%20X%20Install%20Data/InstallESD.dmg root-dmg=file:///BaseSystem.dmg";\n}
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Done generating the com.apple.Boot.plist file
Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Blessing / -- /Mac OS X Install Data
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Blessing Mount Point:/ Folder:/Mac OS X Install Data plist:com.apple.Boot.plist
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ***************************** Setting Startup Disk *****************************
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ****** Path: /
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ****** Boot Plist: /Mac OS X Install Data/com.apple.Boot.plist
Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: /usr/sbin/bless -setBoot -folder /Mac OS X Install Data -bootefi /Mac OS X Install Data/boot.efi -options config="\Mac OS X Install Data\com.apple.Boot" -label Mac OS X Installer
Jul 21 00:09:49 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Bless on / succeeded
Jul 21 00:09:49 xxxxx Install Mac OS X Lion[290]: Restart requested
Jul 21 00:09:50 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Lost client connection: exiting
30 seconds after finishing the installation I restart and in verbose mode I get this log (sorry for the lousy quality, with was taken with my mobile).
I've tried everything.
Repaired permissions, disk.
Resetting PRAM, NVRAM, SMC.
I even left the MBP all night in this process to see if there was any progress. No luck.
Tried to enter safe mode but I only get a black screen and a new restart. (Something like PRAM)
What could be causing this?
In the past when I installed Snow Leopard (10.6) I had some issues with my firewire (they stopped working a few months ago).
I needed to boot to safe mode in order to finish the install of SL and remove these files from /System/Library/Extensions
IOFireWireSerialBusProtocolTransport.kext
IOFireWireAVC.kext
IOFireWireFamily.kext
IOFireWireIP.kext
IOFireWireSBP2.kext
Rebooting with this change shows that everything works properly (besides the dead firewire ports).
I don't know if the "spinning wheel" has something to do with my FireWire or Airport (which works fine in SL).. since it got stucked in there.Finally!! I'm currently using Lion on my MBP.
With the help from members and macrumors I got this solution.
- Installed Snow Leopard on an external drive (by USB)
- Updated that partition to Lion from another macbook (I used macbook white).
After that I cloned the partition (without the FireWire kext files) with Carbon Copy Cloner to my MBP and... voila! :))
I'm replying to your message from Lion. Give it a try! If you don't have another macbook maybe a friend can help you.
I don't know if there's another method but this one is working! -
Mac running slow with Yosemite
Mac Running slow with Yosemite install.
report is below. Now what do I do? Thanks Stu
Problem description:
Mac running very slow after Yosemite install. Wheel turns almost all the time
EtreCheck version: 2.0.11 (98)
Report generated November 7, 2014 at 10:14:41 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 14:53:8
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (343.70 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.SafariNotificationAgent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.syncdefaultsd.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.smbd.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sonos.smbbump.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 155.18 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 3.00 TB
Total number of backups: 106
Oldest backup: 2012-07-30 21:42:20 +0000
Last backup: 2014-11-07 07:42:37 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
12% mds
6% WindowServer
0% Dropbox
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
90 MB Safari
34 MB WindowServer
26 MB mds
26 MB cloudd
21 MB soagent
Virtual Memory Information: ℹ️
64 MB Free RAM
766 MB Active RAM
721 MB Inactive RAM
1.13 GB Wired RAM
18.26 GB Page-ins
120 MB Page-outsmy mac is also running very slowly with that spinning beach ball constantly making its unwanted presence felt. i've tried the following so far:
- safe boot
- cleared items from Users / Groups | Login
- checked Activity Monitor to remove any processes in red
- run disk verify
- reinstalled the OS X
here is the output from my EtreCheck ...
Problem description:
mac running very slowly with yosemite
EtreCheck version: 2.1.8 (121)
Report generated 8 March 2015 1:41:06 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Technical Specifications)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:8:1
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (737.74 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apogee Duet USB
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AirParrot.app
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
[not loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
/Library/Extensions
[not loaded] com.apogeedigital.kext.ApogeeUSBDuetAudio (1.0.0a1 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
Launch Agents: ℹ️
[running] com.ApogeePopup.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.DuetUSBDaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
"Duplicate Tab" Button
Exposer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 261.60 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 53
Oldest backup: 2014-05-24 09:36:55 +0000
Last backup: 2015-03-07 02:24:42 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 261.60 GB X 3)
Top Processes by CPU: ℹ️
9% cloudd
2% WindowServer
0% backupd
0% cloudpaird
Top Processes by Memory: ℹ️
258 MB Living Earth Desktop
180 MB cloudd
86 MB Finder
69 MB ocspd
52 MB Preview
Virtual Memory Information: ℹ️
16 MB Free RAM
1.67 GB Active RAM
6.19 GB Inactive RAM
710 MB Wired RAM
77.72 GB Page-ins
7 MB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 01:25:39 PM Self test - passed
Mar 7, 2015, 03:24:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Pages_2015-03-07-152457_[redac ted].crash
Mar 5, 2015, 10:20:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-222058_[reda cted].crash
Mar 5, 2015, 10:14:51 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-221451_[reda cted].crash
Mar 5, 2015, 10:14:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-05-221442_[reda cted].crash
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