Running through songs....can anyone out there help?

So, I have tried to reset, install the latest software, etc...here is the problem, as yet, unresolved...when I choose a song via albums or artists, it just runs through all of the songs and plays none of them. Has anyone heard of this before? THANKS in advance for any help and for taking the time to answer...ds

THANKS for the reply! It happens when I go to albums or artists, and choose a song to play...it just scrolls through the remaining songs and does not play them, or if I choose the last song on the list, just goes back to the main menu. If I play from the All Songs list or the purchaed music playlist it works fine...very weird...I was thinking of just restoring the whole iPod and reloading it with software, etc, I just do not know how to do that...thanks for your time!
-ds

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