Running XL Reporter results in long login time

I am having a problem with XL Reporter being extremely slow to start at a client. It takes about 5 min to login to the system with XL Reporter. If disabled, the users login without any problems at all.
Also, scheduled reports are not sent out - but the log states that the job ran successfully. my guess is that it times out somewhere in the process and is related to the logon issue/start of XLR.
The client is running 2005A PL 51 on a Win 2003 server, SP2 with 2 GB ram.
once in, the system performs just fine.
Any ideas?
Thanks,

For your schduled reports check the event viewer to see if the mailer is working, check that you have the sender email address defined in the XL Reporter>Tools>General ?(from memory) section. Otherwise, the issue is likely to be with the excahnge server.
This feature does work, although sometimes does not close the report after sending it, leaving runnin g processes that disrupt the following reports.
We have found that XL Reports do take a lot of processing time and a lot of CPU time after upgrade to 2007A, so have tried to remove as many as possible from the start menu and onto scheduled tasks to remove the load during the day.

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