Runtime error and I/O device error

Im having problems with my toshiba laptop. When it starts up a message appears saying runtime error you can only click OK and it goes away, does anyone have any idea about this?
I also cant put software off a cd-rom onto my laptop as a message saying not accessible, I/O device error comes up when you click the cd drive.
I am useless with computers and dont know what to do!

Hi Kat
Can you please tell us which notebook model you have and since when this problem occur?
Is the DVD drive exchanged or is there some other important info that can help us?
By the way: check please this article http://support.microsoft.com/?kbid=891894
Good luck!

Similar Messages

ITunes installation errors and Apple Mobile Device Errors

First I will explain how I got to where I am now. I had the an iTunes 7 version, don't know the specific, and I have an ipod touch. I had been ignoring the iTunes 8 upgradge things upon open of iTunes, cause i had absolutely no need for it and syncing music to my ipod was still working, and i dont care for itunes besides being able to use my ipod. Then the iphone os 3.0 came out and i wanted to download/pay for it, and when i attempted to do this i was promptly instructed that I needed iTunes 8. I closed itunes and reopened so i could just tell the prompt that i wanted to upgrade, then bonjour opened and i selected the itunes/quicktime package, it gave me an error saying i needed to download manually, so i turned off automatic install. I then downloaded again, it opened a folder with iTunes.msi among other things, I double clicked itunes.msi and it proceeded to install. I then had iTunes 8 installed, opened it up, and with my ipod touch connected, it told me I needed upgraded apple mobile device and i had to uninstall both apple mobile device and itunes to do this. so i uninstall itunes through add/remove programs, and attempted to uninstall apple mobile device and everytime i did this it would not complete and gave me "Fatal Error" prompt. I then tried to reinstall iTunes and it would not install, kept giving me an error and told me to try again. I searched google for answers and the best anyone could say was delete missing files and try again, so i can CCleaner and got rid of registrys etc, and still would not allow me to uninstall apple mobile device. i reinstalled itunes and it actually worked this time, and then i plug in my ipod touch and it tells me i need the upgraded apple mobile device again, and that i need to uninstall apple mobile device and itunes to do this. If i could get rid of apple mobile device altogether maybe i wouldnt have this problem, but it simply wont let me. Any help with this? and sorry this was so long, i figured someone would need to know what happened to know how to fix it.

It sounds as though using the Microsoft Installer cleanup utility is worth a go.
I will give you a method for removal of iTunes and related programs with clean up, I think you have already done the removal, but just in case you missed anything out.
==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Trying to burn a DVD and getting "unknown device error

Using a 3.1 ghz Intel i7 with 16G and 10.8.2 purchased a few months ago. Never had an issue until this morning.
SO, I tried another of my external Superdrives and get the SAME error...

update: I seemed to have fixed it with a disconnect of everything and a total reboot...let's hope it stays working.
However, I use FCP, output to Compressor and then drop those files into DVD Studio Pro to burn. Have been doing it that way for years and have never had an issue...hoping it was just a **** on my computer's end and not a sign of major issues ahead.

"internal error cannot detect your device" error...

hi, i have a nokia 5310,sim locked to Rogers, the firmware version of my nokia is 03.63, im trying to update it...im using the latest version of nokia OVI,whenever it starts to intall the update,it stalls, then an error message shows up,"internal error >cannot detect your device",i tried to use windows xp/vista,same error,i also tried the PC SUITE,same error,i noticed that the computer will prompt me that the device is connected (via usb),but at the moment the update starts to intall,it disconnects,( the usb is firmly and securely attached to the device),then right after i click 'finish' on the OVI update screen to go back to the main menu, the device re connects itself to OVI (computer),i hope someone can tell me why this is happening,thank you.

hi, i have a nokia 5310,sim locked to Rogers, the firmware version of my nokia is 03.63, im trying to update it...im using the latest version of nokia OVI,whenever it starts to intall the update,it stalls, then an error message shows up,"internal error >cannot detect your device",i tried to use windows xp/vista,same error,i also tried the PC SUITE,same error,i noticed that the computer will prompt me that the device is connected (via usb),but at the moment the update starts to intall,it disconnects,( the usb is firmly and securely attached to the device),then right after i click 'finish' on the OVI update screen to go back to the main menu, the device re connects itself to OVI (computer),i hope someone can tell me why this is happening,thank you.

General Error and Out of Memory Error - affecting multiple projects

I am running Final Cut Pro 6 on my 1.25 GHz PowerPC G4 iMac, with 1.25 GB RAM. OS X 10.4.11.
I have had this setup for more than a year and used it without any problems.
I have two projects stored on an external LaCie firewire drive with more than 140GB disk space remaining. As of this morning, I cannot work on either of them: both are throwing the "General Error" message, and one of them is also telling me it's "Out of Memory". On project #1, the "Out of Memory" occurs whenever I try to open a clip in the viewer, following a "General Error" message. On project #2, the "General Error" message occurs when I try to open the project; it gets halfway through the process and then throws the error, leaving me unable to open the timeline.
Both projects are short, less than 3 minutes long, and neither project contains any CMYK or grayscale graphics. Project #2 does have a short Motion sequence.
Things I have tried:
~ restarting and hard-rebooting
~ trashing preferences
~ rebuilding permissions
~ trashing render files
~ creating a new project
~ searching this forum and Google for other answers
Help?

Thanks for the support, Jim. I've had terrible experiences with Firewire drives in the past, too; regrettably, there doesn't seem to be an affordable alternative at this point.
I just looked up resetting the PMU, as that's not something I've done before. I really hope it's that simple, as the thought of recreating all these clips makes my head hurt. But I'll definitely try your suggestion of reconnecting individual media files first. I've been through that before.

Cannot find package error and cannot resolve symbol error

Hi
I have a file Assignment.java in C:\TIJCode\c03 folder. But this file belongs to the default package. This file imports a package com.bruceeckel.simpletest which is in C:\TIJCode\ folder. Now this package has a file named Test.java which accesses a few more files fromt he same package.
I set the classpath to C:\TIJCode. When i try to run the Assignment file I get an error saying package com.bruceeckel.simpletest cannot be found and cannot resolve symbol error. symbol: Test Class: Assignment.
The files in com.bruceeckel.simpletest package were not compiled. So I first tried to do that. But I get a cannot resolve symbol error while trying to compile a file NumOfLinesException which inherits SImpleTestException file. The exact error message is
NumOfLinesException.java : 7 : cannot resolve symbol
symbol : class SimpleTestException
location : class com.bruceeckel.simpletest.NumOfLinesException extends SimpleTestException
The exact code in each of above mentioned files is
//: c03:Assignment.java
// Assignment with objects is a bit tricky.
// From 'Thinking in Java, 3rd ed.' (c) Bruce Eckel 2002
// www.BruceEckel.com. See copyright notice in CopyRight.txt.
import com.bruceeckel.simpletest.*;
class Number {
int i;
public class Assignment {
static Test monitor = new Test();
public static void main(String[] args) {
Number n1 = new Number();
Number n2 = new Number();
n1.i = 9;
n2.i = 47;
System.out.println("1: n1.i: " + n1.i +
", n2.i: " + n2.i);
n1 = n2;
System.out.println("2: n1.i: " + n1.i +
", n2.i: " + n2.i);
n1.i = 27;
System.out.println("3: n1.i: " + n1.i +
", n2.i: " + n2.i);
monitor.expect(new String[] {
"1: n1.i: 9, n2.i: 47",
"2: n1.i: 47, n2.i: 47",
"3: n1.i: 27, n2.i: 27"
} ///:~
//: com:bruceeckel:simpletest:SimpleTestException.java
// From 'Thinking in Java, 3rd ed.' (c) Bruce Eckel 2002
// www.BruceEckel.com. See copyright notice in CopyRight.txt.
package com.bruceeckel.simpletest;
public class SimpleTestException extends RuntimeException {
public SimpleTestException(String msg) {
super(msg);
} ///:~
//: com:bruceeckel:simpletest:NumOfLinesException.java
// From 'Thinking in Java, 3rd ed.' (c) Bruce Eckel 2002
// www.BruceEckel.com. See copyright notice in CopyRight.txt.
package com.bruceeckel.simpletest;
public class NumOfLinesException extends SimpleTestException {
public NumOfLinesException(int exp, int out) {
super("Number of lines of output and "
+ "expected output did not match.\n" +
"expected: <" + exp + ">\n" +
"output: <" + out + "> lines)");
} ///:~
//: com:bruceeckel:simpletest:Test.java
// Simple utility for testing program output. Intercepts
// System.out to print both to the console and a buffer.
// From 'Thinking in Java, 3rd ed.' (c) Bruce Eckel 2002
// www.BruceEckel.com. See copyright notice in CopyRight.txt.
package com.bruceeckel.simpletest;
import java.io.*;
import java.util.*;
import java.util.regex.*;
public class Test {
// Bit-shifted so they can be added together:
public static final int
EXACT = 1 << 0, // Lines must match exactly
AT_LEAST = 1 << 1, // Must be at least these lines
IGNORE_ORDER = 1 << 2, // Ignore line order
WAIT = 1 << 3; // Delay until all lines are output
private String className;
private TestStream testStream;
public Test() {
// Discover the name of the class this
// object was created within:
className =
new Throwable().getStackTrace()[1].getClassName();
testStream = new TestStream(className);
public static List fileToList(String fname) {
ArrayList list = new ArrayList();
try {
BufferedReader in =
new BufferedReader(new FileReader(fname));
try {
String line;
while((line = in.readLine()) != null) {
if(fname.endsWith(".txt"))
list.add(line);
else
list.add(new TestExpression(line));
} finally {
in.close();
} catch (IOException e) {
throw new RuntimeException(e);
return list;
public static List arrayToList(Object[] array) {
List l = new ArrayList();
for(int i = 0; i < array.length; i++) {
if(array[i] instanceof TestExpression) {
TestExpression re = (TestExpression)array;
for(int j = 0; j < re.getNumber(); j++)
l.add(re);
} else {
l.add(new TestExpression(array[i].toString()));
return l;
public void expect(Object[] exp, int flags) {
if((flags & WAIT) != 0)
while(testStream.numOfLines < exp.length) {
try {
Thread.sleep(1000);
} catch (InterruptedException e) {
throw new RuntimeException(e);
List output = fileToList(className + "Output.txt");
if((flags & IGNORE_ORDER) == IGNORE_ORDER)
OutputVerifier.verifyIgnoreOrder(output, exp);
else if((flags & AT_LEAST) == AT_LEAST)
OutputVerifier.verifyAtLeast(output,
arrayToList(exp));
else
OutputVerifier.verify(output, arrayToList(exp));
// Clean up the output file - see c06:Detergent.java
testStream.openOutputFile();
public void expect(Object[] expected) {
expect(expected, EXACT);
public void expect(Object[] expectFirst,
String fname, int flags) {
List expected = fileToList(fname);
for(int i = 0; i < expectFirst.length; i++)
expected.add(i, expectFirst[i]);
expect(expected.toArray(), flags);
public void expect(Object[] expectFirst, String fname) {
expect(expectFirst, fname, EXACT);
public void expect(String fname) {
expect(new Object[] {}, fname, EXACT);
} ///:~

What do you have in the C:\TIJCode\ directory? Does the directory structure mimic the package structure for the stuff you're importing?

Exchange 2013 EMS throwing Access Denied error and Toolbox giving MMC error

Hi,
I am getting a very strange problem with an Exchange 2013 server deployed at a customer's site. After some hours of usage, EMS or Toolbox will not open and will throw below errors. However, if I restart the server, everything works fine for some hours before
the error start coming again. This does not affect mail flow or ECP but, I wonder if something is going wrong in the background and may cause a severe failure in future.
I tried hard but could not find the source of the problem.
EMS error:
VERBOSE: Connecting to CARISSA.skc.mru.
New-PSSession : [carissa.skc.mru] Connecting to remote server carissa.skc.mru failed with the following error message
: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
VERBOSE: Connecting to CARISSA.skc.mru.
New-PSSession : [carissa.skc.mru] Connecting to remote server carissa.skc.mru failed with the following error message
: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
VERBOSE: Connecting to CARISSA.skc.mru.
New-PSSession : [carissa.skc.mru] Connecting to remote server carissa.skc.mru failed with the following error message
: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
VERBOSE: Connecting to CARISSA.skc.mru.
New-PSSession : [carissa.skc.mru] Connecting to remote server carissa.skc.mru failed with the following error message
: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
VERBOSE: Connecting to CARISSA.skc.mru.
New-PSSession : [carissa.skc.mru] Connecting to remote server carissa.skc.mru failed with the following error message
: Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : AccessDenied,PSSessionOpenFailed
Failed to connect to an Exchange server in the current site.
Enter the server FQDN where you want to connect.:
Hope someone has a solution to this.
Pramod

Hi
It can be possibly a WIN RM Issue. Run
winrm quickconfig and see whether u are able to connect
If you are unable to connect then Try reinstalling the WinRM
Import-Module ServerManager
Remove-WindowsFeatureWinRM-IIS-Ext
Add-WindowsFeatureWinRM-IIS-Ext
Also check if you have a certificate assigned to the Default Web Site - HTTPS Binding/Port 443, and Exchange
Back End web site - HTTPS binding/Port 444
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Tecra R10-10W - CMOS battery error and next bios password error

I have old Tecra R10-10W
Aftert long time in the cabinet, it say CMOS battery error and after charging can I not startup on the old system (bios) password.
How to reset the bios password and is also required replacement cmos battery and I can do it myself?
Thank...

you can change cmos battery your self np,for bios pasword use google,i havet a hp mini with same problem and foundet a program that have reset with the help off error code when inserted wrong password 3 times in the row,then i used error code in the program and got password,restarted hp and inserted password now is working bp.Do i have also a old tecra and have difrend problem with it,evrithing sims to be in order but laptop wont start in first tray,after several restarsts shovs startup screen,then runing bp,if restarted again same story,needs several restarts and then is runing again,trayed with outside monitor same thing,any ideas?
here is the link for your problem and sulution: http://dogber1.blogspot.com/2009/05/table-of-reverse-engineered-bios.html

Installation error and problem recognizing device

myDAQ device will light up blue briefly then turn off once plugged into my laptop running on Windows 7 OS. Also I have been getting multiple installation errors when trying to install te myDAQ suite such as "NIDAQmx switch core 2.2.0. has failed to install" NI PXI Platform services 2.6.2. has failed to install" I have tried to reinstall the myDAQ suite dvd that came with my device as well as downloading the most recent drivers, but this still gives me the same warnings. What could be going wrong and what should I do to fix it?
-Brandon

Hi Brandon,
Try a fresh installation, follow this guide and reinstall form the dvds. I would recommend to copy the files to the hard drive and run the exe file from there.
The blue light should stay on, like mentioned at the user guide. Take a look at the device manager and search for yellow question or exclamation marks. try to follow this recommendations or simply delete the entry and reboot. That should force windows to recognize the device again, when the software is ok. Good luck.
Alejandro | Academic Program Engineer | National Instruments

Getting error 10401:Unknown Device Error from configured PCI-6036E

I have installed a PCI-6036E into a PC with a P-II and 32MB RAM. I am running NT4.0 SP6 operating system. Attached to the PCI-6036E is an SC2345 with one SCC-A10 attenuator module. When I try to run either one of the sample solutions or a VI that I have written, I get an error 10401 Unknown Device. The text goes on to say that the board is either unsupported or not configured. When I go to the MAX software, I can see the board and it lists the interupt as IRQ 11 and DMA as 0. The values are grayed out. The SC2345 and installed module are set up as accessories. If I click the Test Resources button on the Properties window, it comes up with the error that the device is not responding to the first IRQ level
How can I fix this? Is this an NT specific problem or will this sort of thing happen under Win9x and Win2k?

Videojet,
The types of errors you are receiving usually indicate improper installation or a bad board. Please make sure you have followed the proper installation procedure outlined in the Hardware Installation Wizard: http://www.ni.com/support/install/.
If you find that you may have a bad piece of hardware, please initiate a service request on www.ni.com/ask. Call into to our technical support line to repair your board.
Have a great day.
Message Edited by Support on 01-22-2007 11:24 AM

I have a problem with HP ToolboxFX and the encountered an error and can not recover error msg.

Restarting the software and/or the computer do not fix the error. I have installed the new firmware in my CP2025dn Color Laser it now has version 20110212 firmware. The error msg reports: windows version Win32NT-6.0.6002.131072 and HP Toolbox FX version 004.012.00146. I am running the printer on my wireless router. My computer is a Dell Studio with Vista Home Premium Service Pack 2 - 64 bit OS. My wife's older laptop with WIN XP is not having a problem with Toolbox. I have uninstalled and reinstalled Toolbox on my computer today also. Where do I look next? Thank you!!!

Hi
Please find the link given below might help you to fix your issue.
Link
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

'Adobe Muse CC has encountered an error and will now exit' error

My very first attempt at previewing a site in my browser produced the below error message. The message says Muse will exit but it doesn't, it just freezes and I have to force quit. It suggests I inform the Adobe Muse CC team but I can't find where they are. Can anyone help?
Thanks

Hi there,
Instead of previewing the site in browser, have you tried to export HTML out of it locally, does it export fine?
Do you get this error on a particular site or with every site?
Thanks.

Printing error and Export to PDF error after a Quark Express convert

I are working on a catalogue that was previously made with Quark Express. I used q2id to convert over to InDesign CS3. I had some minor issues setting up the new fonts, but that was no big deal. Now that the catalogue is close to finished, I want to do some test print, however, on several of the files it start processing the printing, finish the processing of all the pages, then kills the print job and comes with the following error:
Print Error: The Adobe Print Engine has failed to output your data due to an unknown problem.
Similar error happens when I try to export to PDF, this error only says:
Failed to Export PFD file
Anyone had a similar problem?? I've done a preflight but ID does not indicate any problems with the file nor its content. Is there another tool to scan the file with to find errors?? Possible fix it?? Is there a log file I could check??
In advance, thanks guys.
Working on:
InDesign CS3
Windows XP Pro, SP02
2 GB RAM

Thanks Ken,
Not sure how to check if we do have OPI comments on some of the images, but looks like I have found a solution to the printing problem at least.
Thanks to a respons by Peter Spier to another topic with similar problems:
Peter Spier - 4:00am Mar 11, 08 PST (#5 of 6)
The symptoms could describe document corruption rather than network issues which might fall into the category of things that can be cleared up through export to .inx.
Try exporting one or two of the problem files to interchange format, open those and save as new .indd and make a new book file. See if that behaves differently across the network.
I also found another article about INX files, that confirms this technique:
http://avondale.typepad.com/indesignupdate/2005/08/what_the_heck_i.html
"...INX can also help “clean up” problem files in InDesign CS2—if you’re running into problems, especially with files that started their lives as QuarkXPress or PageMaker files, try exporting the document as INX and then opening that file."
So, I
1. exported all files, one by one to INX or InDesign InterChanged
2. Then reopened those files, saved back as regular .indd files
3. Reopend the new file (hoping for a refreshed file and test to see if it would open without problems.)
4. Then packed the files indevidually and reopend the new packed files when done.
Alle the files now print without any problems but export to PDF still fails with the same error message.
Would the OPI comment be a problem here maybe?
Thanks!
bard

Business Process Engine Error and Adapor Monitor JPR error in PI 7.0 Server

Hello,
I have installed PI7.0 Server on windows server. When I use SXMB_IFR tcode I got RWB screen and RWB Business Process Engine is in red. though I have configured automatic workflow customizing through SWF_XI_CUSTOMIZING tcode. Still i am getting BPE is showing Red.
The Second Error :
Adaptor Monitor area also I am getting JPR is in Red .
Could some one please help me what to done on my PI server and how to fix?
Regards,
Sankaranarayanan.G
SapBasisConsultant.

Hello,
Thanks for your reply. http://XIHost:Port/ProxyServer/jprselftest this url what is the Proxy server? Here I am accessing net through some script. I have maintained Business system also.
What to be done? SLD is working fine..
Regards,
Sankaranarayanan.G
SAP BASIS CONSULTANT.

Oracle Mail webclient error and Oracle Files web error

Having some problems with Collaboration.
I've made a single-box installation on a Windows 2000 with SP4.
The installation was successfully done.
The problems that I have are listed below:
1) Error in Oracle Mail webclient
When accessing the Oracle Mail webclient, I'm getting the following messages:
"Application Error. An error occurred during log in"
then, when I click im "Mail", I get:
"Application Error. Error occurred while refreshing folder list"
I've tried the steps related in the 247517.1 document, but I'm still getting the same errors.
On the Collaboration Suite start page (when user logs in), the user can see the Oracle Mail portlet whithout any problem:
Welcome to Collaboration Suite Mail, USERID
You have 0 message(s) in Inbox.
0 unread message(s), 0 voice message(s), and 0 fax message(s).
2) Oracle Files is not accessible in the HTTP page.
I can access the Files by a FTP client, but when I try the http://host:port/files/app url, iget the 503 error message.
I've seen a lot of messages about this here in Metalik, but none of them could solve my problem.
Any Ideas?
Thanks in advance.

it's me again, just some more information.
I've looked for error messages in the logs, and I've found this on ocs_onebox\mtier\um\log\Webmail_Client\563686183\text.log:
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module traffic_cop.init())(priority internal_error 1)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-1)(msgid <null>)(mtext MSAAPI Logging Services initiated; log level ERROR))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module RefreshUserPrefs.getAttributeStringValue())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-2)(msgid <null>)(mtext Attribute orclmailquota not an integer value; returning null))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module MailLogin.process())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-3)(msgid <null>)(mtext Exception occurred during mail login: java.lang.NullPointerException))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module traffic_cop.processRequest())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-4)(msgid <null>)(mtext Error caught during action; checking for logout flag))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module RefreshFolderList.process())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-5)(msgid <null>)(mtext Exception caught: java.lang.NullPointerException))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module traffic_cop.processRequest())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-6)(msgid <null>)(mtext Error caught during action; checking for logout flag))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module RefreshFolderList.process())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-7)(msgid <null>)(mtext Exception caught: java.lang.NullPointerException))
(compclass Webmail_Client)(compinst 0)(component Webmail_Client)(module traffic_cop.processRequest())(priority error 6)(execid 127.0.0.1:563686183.ApplicationServerThread-7:1108563686-8)(msgid <null>)(mtext Error caught during action; checking for logout flag))

Runtime error and I/O device error

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