Runtime error at launch of Acrobat X Pro

I've been having this error ever since I created a new user profile in Vista 3s bit Home Premium.  I've tried every fix I can find.  Any insights would be most appreciated.  What a giant PITA!
TIA,
Brian

I "repaired" the Acrobat installation, but that didn't solve the problem. In that process a 17 MB log file was created. Are you sure you want me to post that?
Meanwhile, I was beginning to wonder whether the blame doesn't lie elsewhere. The error message is actually titled "Microsoft Visual C++ Runtime Library":
After clicking OK W7 reports that Acrobat doesn't work any longer and offers to close it. End of story.
I have installed both x86 and x64 Microsoft Visual C++ 2010 Redistributable Packages, but that didn't solve the problem either. Maybe Acrobat requires an older version?

Similar Messages

  • Acrobat Error - need help! - Acrobat 9 Pro

    When I try to open an acrobat files my it trys to Open EVERY acrobat file on my computer and does so until I get the following message
    "There was an error opening this document.  The maximum number of files are already open.  No other files can be opened or printed until some are closed"
    Then I have to force quit.
    This just started happending a few months ago
    I am on a Mac OSX
    I need help!  Any suggestions?
    Debbie

    I  have a 10.5.8
    I am not that technical so not sure what you mean about applejack etc.
    Thanks for helping!
    Debbie
    Date: Sat, 10 Apr 2010 13:03:28 -0600
    From: [email protected]
    To: [email protected]
    Subject: Acrobat Error - need help! - Acrobat 9 Pro
    What version of OS X? Some people have luck by clearing their caches. This can be done with Applejack in 10.5. Onyx will work in SL.
    >

  • Runtime Error  - Program-iles (86)Adobe\Premiere Pro 1.5\Adobe Premiere Pro.exe

    I have Adobe Video Collection V2.6. (Adobe Premiere Pro 1.5).
    All of the collection will load on my system except Adobe Premier Pro.
    My system is:
    Dell Precision 670 Work Station
    Intel Xeon CPU 3.2GHz
    3.19 GHz, 2.00 GB of RAM
    MS Windows XP
    Professional x64 Edition
    Version 2003
    Service pack 2, v.4566
    When I try to load Adobe Premiere Pro I am presented with the follow statement:
    Runtime Error
    Program…iles (86)Adobe\Premiere Pro 1.5\Adobe Premiere Pro.exe
    Question: How do I correct the Adobe Premiere Pro 1.5 Runtime Error? Any help would be appreciated.
    Thank you.
    NotAPro

    Bill and Harm,
    I spent 16 hours yesterday blending everything from Microsoft and Dell that
    I could find relating to my problem. During all of this I lost all sound,
    including playback and record on Adobe Audition 3 on another partition.  I
    worked until midnight last night and came back to my computer this morning
    at 2:00 AM to continue. When I turned on the computer and checked, all of
    the icons for the CD & DVD units, internet phone were in place and
    everything worked. Adobe Audition now records and plays back...just like old
    times. I have no idea which of the changes I made corrected my problem but
    the problem is solved. Just wanted you gentlemen to know.  It is reassuring
    to know that there are folks “out there” a novice can count on. I will now
    add the 8 GB of RAM but will not move to Windows 7 as yet. Thanks again for
    your help.
    Tom

  • Error Messages While Loading Acrobat 6 Pro

    I get 2 error messages while loading Acrobat 6 Pro.  They began to to appear after downloading, and then removing, trial versions of CS5.5 Suite and CS5.5 Flash.  The error messages are:
    1:- There was an error while loading the plugin SaveasXML.api. The file cannot be found.
    2:- bootstrap.js script error during eval()".
    Trying to uninstall Acrobat 6 Pro so it can be reinstalled fails.
    How can I fix these problems?

    Thank you Bill,
    Yeah, of course you are rigt: my AA is a dinosaur... But somehow - and to be quite honest, I don't know exactly how I managed - I CAN make PDF-files now. (?!) I changed some settings in my printing menu and, well... it worked again.
    Thanx anyway for your time and energy to help me. Appreciated!
    Grtz from the Netherlands,
    Ingrid

  • HP Quick Test Pro v11 "Visual C++ Runtime Error" when launched

    Good Afternoon,
    A user is having trouble with Quick Test Pro. It crashed and gave the error message.
    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: C:\Program Files\HP\QuickTest Professional\bin\QTPro.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.
    When I uninstall the app and reinstall it, the same error message appears. Any ideas on how to fix this? Thanks.
    System
    Windows XP SP3
    Intel Core 2 Duo 3Ghz
    2 GB RAM

    I have the same error. I have installed QTP 11.
    I have tried the following options but no luck
    With Admin Rights on the machine.
    1) uninstall and re-install
    2) Reinstalled Microsoft Visual C++ Runtime Library
    My operating system is: Windows 7 Enterprise Service pack 1
    Please help asap, thank you

  • Error 1500 in Adobe Acrobat 9 Pro Install

    I have Windows 8.1, and I am attempting to download Adobe Acrobat 9 Pro from the content disc provided when I purchased Creative Suite 5 some time ago. During installation, I received the Error 1500 message. No existing forum is solving my problem. I have tried unregistering, then re-registering my Windows Installer. There are also no mid-installation processes in my registry. Also, the fact that I can only get customer support over a forum is unpleasant to me. That seems a little consumer elitist, don't you think? Anyway, I digress. If you can, please help.

    Hi athoopes,
    We apologize for the inconvenience, we would try to help you with this issue.
    I would like to inform you that there could also be an issue with the compatibility between Acrobat 9 pro and windows 8.1 as it was not tested on win 8.1.
    Check system requirements System requirements | Acrobat family of products
    Kindly check if the log files(.GZ) for acrobat is getting created on the below mentioned location.
    C:\Program Files\Common Files\Adobe\Installers
    Thanks,
    Atul Saini

  • Error 1603 when installing Acrobat XI Pro - no luck with any suggestions

    Hi all - I have been trying to download Acrobat XI Pro via the Creative Cloud installer, but I'm getting the following message:
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message:
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    I have successfully installed Photoshop and InDesign in the same way.  I have tried the following suggestions from the Community:
    Empty Temp folder
    Re-register msiexec
    Uninstall/Cleanup Tool/Reinstall
    It gets to about 42% and fails every time. Any ideas?
    many thanks!

    Thanks Ned.  I had already tried those suggestions.  Our IT Ops Manager finally sorted this out by running the installer manually, rather than through the Creative Cloud installer.  It was 'Adobe PDF Creation Add-On 11.0.01', which was not removed via the Cleaner Tool.

  • Runtime Error when launching Flash CS5 in Windows Vista 32bit

    I installed Flash CS5 as a Trial and when i tried to launch it the error message appears on the screen:
    Visual C++ Runtime Library
    Runtime Error
    This application has requested Runtime to terminated it in a unusual way.
    Please contact the applications support team  for more information.
    I already tried to re-install Vista again and even tried to install flash in XP with the same unsucess result.

    Hi Fmk,
    It would be great if we have the installation log files. However you can try these.
    1.Check whether your system meets the minimum requirements.
    2. Install the current Windows Service Pack and other updates.
    Try reinstalling.
    Regards,
    Bobby Johnson.

  • Error 16 when installing Acrobat XI Pro

    I recently purchased Adobe Acrobat XI Pro for Palomar Audubon use. While installing on a PC running Windows 8.1 I received an "error 16" message instructing me to uninstall/reinstall the program. Since then I have been informed that 1.) the entered serial number (<Serial Number removed by moderator >) is invalid and 2.) I need to uninstall and reinstall the program. At my wits end I ask that SOMEBODY can solve this dilemma for me. Let me know at: < Email ID Removed by Moderator >Although I have previously been very pleased with available donations through TechSoup I am gradually becoming more and more disheartened by this installation problem?
    Now another message:
    Acrobat failed to connect to a DDE server.

    Thanks for offering to remove Allen Rippe:
    [email protected]<mailto:[email protected]>
    From the Acrobat forum,
    (the sooner, the better.)
    Thanks again,
    Allen Rippe
    Sent from my iPhone

  • "Capture 3D plug-in damaged" error upon start of Acrobat 9 Pro Extended - Possible Fix

    After installing Acrobat Pro Extended 9.0.332, I received a "capture 3d plug-in damaged" error every time the program started. Looking for remnants of SolidWorks in the registry found nothing.
    Here's what fixed the problem for me:
    I am running Kaspersky Internet Security 2009. The following two entries in the registry were incorrect, with the default correct values shown:
    //===============
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"="acaptuser32.dll"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls]
    "C:\\WINDOWS\\system32\\acaptuser32.dll"=dword:00000002
    //===============
    In the case of the first registry key, Kaspersky had previously entered several DLL's, separated by commas. When the Acrobat installer modified this key, it did not put a comma in front of "acaptuser32.dll", in effect making this dll invisible to Acrobat.
    In the case of the second registry key, dword was found "1", I changed to "2".
    It turns out that no repair of Acrobat was necessary, after all; just knowing where to look in the registry. No more error message on startup and the Capture3D tool works OK.
    I hope this helps others.

    I have Windows 7.1 and Acrobat 9 Pro Extended  9.4.3. I started receiving the error message, but once I corrected the registry keys it started working. I had previously used the Acrobat 9 Pro Extended  repair option three times with no success.
    The correct entry for me was:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"="acaptuser64.dll"
    I did not need to modify the following as it was already there:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDl ls]
    "C:\\WINDOWS\\system32\\acaptuser64.dll"="dword:00000001
    thanks,
    Roger

  • Launching Adobe Acrobat X Pro (Mac) first causes other CS5.5 apps to prompt for serial

    Hi,
    As in the title. Does not matter which machine we install Adobe CS5.5 Master Collection onto if we start Adobe Acobat X Pro first it will fire up and work fine. However if we then quit Adobe Acrobat X Pro and then try and launch any of the other CS5.5 apps such as Photoshop it will prompt for a serial number.
    If we install CS5.5 and launch any of the other CS5.5 apps such as Photoshop it works as per nomal. We can then load Adobe Acrobat Pro X and quit it and the CS5.5 apps still work without prompting for a serial.
    Is anyone else experiencing this on a Mac?
    We have tried different model Macs all with clean os installs and only CS5.5 install and it is all repeatable. We have also tried installing CS5.5 manually as well as using the AAME to package it and the same behaviour occurs.
    Any ideas?
    This is a major issue as we will deploy this to numerous computer labs so if a student starts Adobe Acrobat X Pro first then all the other CS5.5 apps will prompt for a serial.
    Thanks in advance.
    Regards,
    Lachlan

    I haven't seen this on CS5.5 but in the CS4 and earlier if you started Bridge or Acrobat first you would be prompted to launch one of the other applications first. AFAIK, there's no way around this.
    Bob

  • Runtime error Outlook.exe with Acrobat 7.0.9

    I use Acrobat 7.0.9 professional with Office 2000. When using Outlook I get often messages "Microsoft Visual C++ runtime library Runtime error! Program: X:\Apps\Microsoft Office\Office]Outlook.exe This application has requested the Runtime to terminate it in a unusual way. Please contact the application's support team for more information."
    This error message shows up after deleting a message. Not always. The operating software is Windows XP.

    1 - the latest is 7.1
    2 - microsoft has one (maybe two) runtime fixes
    go to http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
    search for the text of the error message, or "something like"
    runtime update
    and follow the links to find the download

  • Error in program Adobe Acrobat X Pro (version 10.1.7)

    I have full program of Adobe Acrobat X Pro 10.1.7 - but the program regularly stops working, and I have to install it again, everytime from beginning. (Because REPAIR, UPDATES, etc. doesn't work).
    Then it's working for few weeks, and after it stops again. There is no coments window with error description. It's just disappears, the icon of program do not react, do not open any files, and program don't working.
    It's like "dead" icon on my desk and program list. I'm tired to install my program so often, please help me with that error!!!

    Please do not dupliacte threads, and try to post in the right forum.
    This is the Reader forum. The Acrobat one is here:
    http://forums.adobe.com/community/acrobat

  • Error in program Adobe Acrobat X Pro

    I have full program of Adobe Acrobat X Pro but the program regularly stops working, and I have to install it again, everytime from beginning.
    Then it's working for few weeks, and after it stops again. There is no coments window with error description. It's just disappears, the icons do not react, do not open any files.
    I'm tired to install my program so often, please help me with that error!!!

    REPAIR doesen't change anything, the program still doesn't work (not respond, any reaction when I try open pdf. file) That why I need always install from beginning itæs the only one thing what is helpfull. But not for long. After few weeks problem coming back.

  • Getting a 'Runtime Error' while launching Crystal Reports

    Hello
    I have Crystal Report XI R2 installed on an XP machine. However, while launching it, I get the following error:
    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program ...am Fils\Business Objects\Crystal Reports 11.5\crw32.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.
    Any help would be appreciated.
    Thanks,
    Alok.

    Hi Alok
    Are you logged in as Administrator?
    If not try logging in as Administrator,is still the issue persists then you need to manually uninstall Crystal Reports and reinstall it again.
    This issue happens because the installation of Crystal Reports has not been successful, despite a message stating that it has been  successfully installed.
    Manual Uninstalling Process:
    Symptom
    Crystal Reports XI is installed on your computer. You need to manually uninstall Crystal Reports XI for one of the following reasons:
    u2022 To verify that all Crystal Reports XI components have been completely removed prior to installing a later version of Crystal Reports.
    u2022 To remove the remaining Crystal Reports XI components that have not been removed using the 'Add/Remove Programs' command (Start > Settings > Control Panel).
    u2022 To remove the remaining Crystal Reports XI components that have not been removed using the Setup.exe file from Crystal Reports XI installation CD.
    How do you manually uninstall Crystal Reports XI?
    Resolution
    Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.
    ==========
    WARNING:
    This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.
    For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys.
    Removing these directories, files and registry keys may cause other software to function incorrectly.
    ==========
    1. To manually uninstall Crystal Reports XI, delete the following directories:
    u2022 C:\Program Files\Common Files\Business Objects\3.0
    u2022 C:\Program Files\Business Objects
    ====================
    NOTE:
    Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.
    ====================
    2. Delete the following registry keys:
    ====================
    WARNING:
    The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk.
    HELP:
    For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
    RECOMMENDATION:
    It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.
    ====================
    u2022 HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\
    u2022 HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports
    u2022 HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports
    (The number signs (#) represent a series of numbers that are different on each computer.)
    ====================
    NOTE:
    After making changes to the registry, restart the affected service or application as required.
    ====================
    Hope this Helps,
    Shraddha

Maybe you are looking for

  • HP PSC 1350x1 drivers wont install windows 8.1

    I cannot install this printer on a brand new (Acer Convertable) Laptop running windows 8.1 .  Windows update fails to intall the driver.  I have tried 10 times and it always fails even though it finds an update fo the driver   The HP driver wizard er

  • N:1 file merging scenario in bpm

    Hi friends, Can anybody send me link of blog for file merging scenario in BPM. i hav two files and i hav to merge it into one single file. I am new to XI, plz help me. Thanks in advance, Shweta

  • Need help connecting java-program to Clarion-software/database

    I have made a simple java-program which monitors control-lines in a computers com-port. Now I need to pass this information to Clarion-based software. I am currently writing the changes in to a file from which the clarion software will read the chang

  • Exporting to DVD Studio w/out using Compressor?

    Hi, I seem to have developed an incurable problem with Compressor (the background processing thing), which nothing has solved. I need to export my FCP 5.0.4 project and burn to a DVD and am confused by all the different choices. I need a full-size, p

  • One way trip from PPRO to AEFX ?

    Can some one advise best way to "one-way" a  final edit from PPRO to AEFX.  (3 minute 05 sec music video) I have 2 alternative workflows to consider.  Both have there advantages and disadvantages. Option 1: I would really like to work on the native c