Runtime error! - contact application support team for info

m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..
m stuck dont know what to next . help needed in this regards
thanx

neurosurgeon478 wrote:
m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..
m stuck dont know what to next . help needed in this regards
thanx

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