Runtime Error in Adobe Reader 8.1.2
When attempting to open a PDF document in Adobe Reader 8.1.2, get the following error;
Runtime Error!
Program: C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have uninstalled and reinstalled the application. I have attempted the fixes I found online, but with no success. I have installed Version 9.0 it resolved the error. however we are not useing version 9.0 yet.
The only other change has been we have recently upgrade to Microsoft Office 2007.
I am with the help desk at womack Army Medical center. Does anyon eknow of a fix for this issue?
@Ryan: Are you working for Bayer? We have the same problem here at Bayer since users personal folders are mapped to drive M:.
It is a result of the preinstallation procedure "cost initialize/cost finalize" windows installer does. If users My Documents or My Pictures folders are redirected through registry HKU\...\UserShellFolders\... and the drive is not available, cost finalize will fail to check available disk space on the missing drive.
If you can use a script to execute the installer, first check for drive M: and if not available, substitute e.g. C:\Temp to M: (subst M: C:\Temp), then execute the installer and when finished, delete substituted drive by "subst M: /D".
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This began when Intuit Quickbooks 2009 was installed onto the system. Quickbooks was installed and attempted to be activated several times all of which ended in failure (retail purchased software) and the activation for the software was eventually locked out by the vendor.
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==========================
Computer is an Asus M70 Series laptop
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