Runtime Error in IE 5.5
Hi, maybe someone can help me. We have an application that users access by going to a website. One of the users has an error, continually, when trying to access the application (or site). We setup the client the same way on any machine: we take a folder with all the files that are associated with the application; HTML, images, etc. We only recommend IE 5.5 as the browser of choice for the application. We open the browser and type in the address where the user goes to access the application. While the site is being accessed, the user is prompted to download the Java plug-in. We go through the install steps and an applet window loads as part of the browser window. Once it loads, we never have any issues connecting.
The dialog box that pops up has the following on it:
A Runtime Error has occurred.
Do you wish to Debug?
Line: 308
Error: 'document[...]' is null or not an object
Yes No (buttons that are on the dialog box)
When I click the Yes button, nothing happens (no code editor opens). I have racked my brain trying to find out what the issue (s) is (are). Is there someone out there who has an idea?
Glenn Snyder
408.398.6748
I think the error you're getting is related the the HTML elements on the pages. I think the "Line: 308
Error: 'document[...]' is null or not an object" error is telling you that an invalid operation is being performed on a particular HTML element that is "null" or "not an object".
I've uses Microsoft's Script Debugger to find these types of problems. I don't think it is an issue w/ the applet. Furthermore, you can disable these messages be selecting the "disable script debugging" in the Advanced tab of the Internet Options window.
Good Luck!
-Sundhar
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