Runtime Error loading Crystal Reports 2008

Hi there
I have recently purchased online in the sap site the bundled product that includes SAP Crystal Reports and SAP Crystal Dashboard Design on the sap website. For those I received only one key code
I downloaded both products and manage to installed and load SAP Crystal Dashboard Design. I have installed SAP Crystal Reports (CR2008LPs_02142011.exe) everything goes well. When I start the program it loads for a second and then I get the following error:
u201C Runtime Error!
Program: c:\Program Files\Businessu2026
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application support team for more information.u201D
My OS is Windows 7 Enterprise 32-bit
I have tried the following:
u2022     Uninstalling and reinstalling again
u2022     Downloading the file again from the sap site in case the file was corrupted
u2022     I have uninstalled CR and download the SAP Crystal Reports trial version from SAP site
u2022     Trying to navigate to the registry to clear the registry for recent files (as I have seen in this thread Crystal Reports 2008 Runtime Error) . I get the following error message when I click on u201CHKEY_CURRENT_USER/Software/Business Objects/Suite 12.0/Crystal Reports/Recent Filesu201D. Error:
"Error opening Hey:
Crystal Reports cannot be opened
An error is preventing this key from being opened
Details: Access is denied"
I have been unsuccessful with all the above.
I would appreciate if someone could help.
Thanks in advance and regards,
Santiago

Hi Santiago,
That error suggests you are not a local PC administrator. CR installs require you use an account that can update registry keys etc.
Talk to your IT guys to give you full access to your PC or log on as the local PC Administrator and install it again.
Thank you
Don

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Dear Support Team
 
 
I am making the setup for our application using InstallShield 2010.
 
 
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Topic of the week (October 15, 2009)
 
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With Regards
 
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Edited by: arshhb on Dec 29, 2009 7:11 AM

Dear Mr. Williams
I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
The deployment machine is having full rights and so there is no security issues related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
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With Regards
Arshad

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Hi,
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at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
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at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
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at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
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at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
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at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1048)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.ab.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.s.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.do(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(Unknown Source)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.initReport(UserReportGenerator.java:203)
at com.tpt.thresher.powerxl.server.reportdata.userreport.UserReportGenerator.generateReport(UserReportGenerator.java:472)
at com.tpt.thresher.powerxl.server.reportdata.reports.ReportManager.generateUserReport(ReportManager.java:3391)
at com.tpt.thresher.powerxl.server.reportdata.dao.UserReportDAO.generateReport(UserReportDAO.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.processReport(ReportDistributedProcessor.java:494)
at com.tpt.thresher.powerxl.server.reportdata.concurrent.ReportDistributedProcessor.process(ReportDistributedProcessor.java:450)
at com.tpt.thresher.common.concurrent.SpringDistributedProcess.onMessage(SpringDistributedProcess.java:413)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4072)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:3964)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:4490)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
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suggestions please.
Regards,
Adyut

Since you mention this works in XI, but not 2008, did you update your applications jar files to 2008?

Installing on Windows 7 Pro Error for Crystal Reports 2008

Error 1904. Module C:\program files\business objecs\buinessobjects enterprise 12.0\win32_x86\reportconvtool.dll failed to register. hresult -2147024769. contact your support personnel
Please can anyone help with the error I receive when trying to install crystal to a desktop
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Hi There,
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Please post this query to the Crystal Reports Design forum:
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Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required.
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Mike

Hi Mike,
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I have a .NET web application compiled as X86 in Visual Studio 2008 invoking Crystal Reports 2008 SP2 that's running fine at a number of sites running Windows Server 2003 X86.

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What combination of compile and run time is needed to get around this issue?

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ERROR MESSAGE **.

An error has occurred while attempting to load the Crystal Reports run time..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. .

Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information..

Source Error: .

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. .

Stack Trace: .

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.]
 CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +399.
 CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +218.

[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.].
 CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0.
 ChartsEnterprise.UI.GenReport.CreateReport(String reportname) +42.
 System.EventHandler.Invoke(Object sender, EventArgs e) +0.
 System.Web.UI.Control.OnLoad(EventArgs e) +132.
 System.Web.UI.Control.LoadRecursive() +66.
 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean .includeStagesAfterAsyncPoint) +2428.
Edited by: PSernz on Mar 25, 2010 3:58 AM

What combination of compile and run time is needed to get around this issue?
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki. I think I may not have that wiki updated up to FP2.5, so the FP2.5 msm is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975182010E/cr2008fp25_mm.zip
msi is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975312010E/cr2008fp25_redist.zip
Check the version of the CR assemblies referenced in your project. The use the wiki above to deploy the correct runtime.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Crystal Reports 2008 Loading Failed Error in Windows 7

Hi,
We are using Crystal Reports 2008 in our application. These are working fine in XP Professional OS. But the Same code is not working in Windows 7 operating system. When I debug, I found report Load is failing. Error is at below line of code.
CR.Load( "D:\Sample_Win7.rpt", OpenReportMethod.OpenReportByTempCopy) ' CR is Report Document
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Thanks inadvance,
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Hi,
Thanks for the reply. Here is the exact issue description.
CrystalDecisions.Shared.CrystalReportsException was caught
Message="Load report failed."
Source="CrystalDecisions.CrystalReports.Engine"
StackTrace:
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       Message="The system cannot find the path specified. "
       Source="Analysis Server"
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       InnerException:
Thanks for your time,
Kiran

Crystal Reports 2008 - Report Load error - Memory Leak Error?

Hello
 
We have a problem with Crystal Reports 2008 with .NET 2.0.
 
CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304
 
The problem is that during high amount of report producing, errors in eventlog pops up and the production of reports using 
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~IOServerClass()
 
 
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 private void cleanupDoc()
 
 
 try
 
 
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Regards
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event logs:
 
 
#1
 
 
Event Type: Error
Event Category: None
Event ID: 1102
Date: 12-02-2010
Time: 10:22:05
User: N/A
Description:
IO_ServerClass.IO_ServerPrepareReportBeforeExecute() Report load Error:
Loading reportfile=C:\Inetpub\wwwroot\xxx\Reports\321.rpt
Source=CrystalDecisions.CrystalReports.Engine
Message=Load report failed.
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CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename,
OpenReportMethod openMethod, Int16 parentJob)
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
 at xxx.IOServer2.IOServerClass.IO_ServerPrepareReportBeforeExecute(String
WebRootRelPathNameRepName, String init, Hashtable ParmsVals, Int32 JobId, Int32 JobStep,
Page webpage) in C:\Documents and Settings\xxx\My Documents\Visual Studio 2008\Projects\xxx.IOServer2\IOServerClassClassic.cs:line 290
InnerSource:Analysis Server
InnerMes:
Error in File 321 {19463E3B-D404-45EB-88AE-5722A7FF9E90}.rpt:
The request could not be submitted for background processing.
InnerStack:
 at
CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object&
DocumentPath, Int32 Options)
 at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object&
DocumentPath, Int32 Options)
 at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
 
 
#2
 
 
IO_ServerClass.IO_ServerPrepareReportBeforeExecute() Report load Error:
Loading reportfile=C:\Inetpub\wwwroot\xxx\Reports\321.rpt
Source=CrystalDecisions.CrystalReports.Engine
Message=Creating an instance of the COM
component with CLSID {D7F5D7C3-B06C-4CAC-BC47-A06E66D2EE9B} from the IClassFactory failed
due to the following error: 8007000e.
Stacktrace= at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.CreateRptDoc()
 at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper..ctor()
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Initialize()
 at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()
 at Kimik.IOServer2.IOServerClass.IO_ServerPrepareReportBeforeExecute(String
WebRootRelPathNameRepName, String init, Hashtable ParmsVals, Int32 JobId, Int32 JobStep, Page webpage) in C:\Documents and Settings\xxx\My Documents\Visual Studio 2008\Projects\xxx.IOServer2\IOServerClassClassic.cs:line 289
 
#3
 
 
IO_ServerClass.IO_ServerPrepareReportBeforeExecute() Report load Error:
Loading reportfile=C:\Inetpub\wwwroot\xxx\reports\340.rpt
Source=CrystalDecisions.CrystalReports.Engine
Message=Load report failed.
Stacktrace= at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename,
OpenReportMethod openMethod, Int16 parentJob)
 at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
 at Kimik.IOServer2.IOServerClass.IO_ServerPrepareReportBeforeExecute(String
WebRootRelPathNameRepName, String init, Hashtable ParmsVals, Int32 JobId, Int32 JobStep,
Page webpage) in C:\Documents and Settings\xxx\My Documents\Visual Studio 2008
\Projects\xxx.IOServer2\IOServerClassClassic.cs:line 290
InnerSource:CrystalDecisions.ReportAppServer.ClientDoc
InnerMes:
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
InnerStack:
at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object&
DocumentPath, Int32 Options)
 at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object&
DocumentPath, Int32 Options)
 at
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
Edited by: kristians on Feb 16, 2010 2:57 PM

Hi;
First, ensure you have the latest service pack / hot fix for your version of Crystal Reports, and that the client has the same updates as well. Fix Pack 2.4 is the current latest, and can be downloaded from our downloads section.
One of the errors is the Background Processing error, so have a look at the following article:
http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33&overridelayout=true
Regards,
Jonathan
Follow us on Twitter u2013 http://twitter.com/SAPCRNetSup

Crystal Reports 2008 Trial Version Runtime Error

Hello
Yesterday I've downloaded Crystal Reports 2008 (Trial Version). The installation was successful. I've got no error.
Anyway, I'm unable to start Crystal Reports. I get the following error:
Microsoft Visual C++ Runtime LIbrary
Runtime Error!
Program: ...ects\BusinessObjects Enterprise 12.0\win32x86\crw32.exe
Abnormal Program Termination
I've already tried all "solutions" mentioned in Re: Crystal Reports 2008 trial version ERROR (DEP, HW acceleration, etc.) but without success (I'm running Windows XP with SP2). I've also updated Microsoft Visual C++ 2005 resp. 2008 redistributables...
Can someone help me?
Thank you!

Hi Patrick,
Nothing Strange about it. You need local Admin rights to access registry and other parts and CR needs the same.
Check anti-virus or possibly firewall settings. When you installed did the installer ask you to allow All users to run CR?
You may want to check with your IT guys, they may have modified your local user group to not allow some rights.
Bottom kine is your PC security is blocking access that CR needs under your local user account.
When you do try to run it does UAC pop up a message to allow you to run CR Designer? If not then it may be you have customer settings for that also.
Search Microsofts site on more info on user rights.
Thanks
Don

An error has occurred while attempting to load crystal report runtime 64

I am using Crystal Report 2008. Visual Studio 2008 Professional on a SQL Server 2005 X64 SP2
with .NET 3.5 SP1 beta framework
This problem happens in X64 environment only. I tried everything I Can find in the web:
1) run the crredist2008_x64 and X86.msi, same error
2) run this command
cscript %SystemDrive%\inetpub\AdminScripts\adsutil.vbs set w3svc/AppPools/Enable32bitAppOnWin64 1
and it said 'Service Unavailable' when accessing the page.
3) attempting to change target platform to X86 to run on the 64 bit OS. I have the following problems.
A) the configuration manager only have .NET as the platform. I cannot change it to X86
B) There is no project
file (any files ends with .proj) where I can modify manually to change the target platform. (I created website,not project from VS 2008)
Running the debug version (Control F5) from VS 2008 has no problem.
Please help

What assembly version of the dlls are you using (10.5 or 12.0)?
If you are using the 10.5 then you would need to run the 64 bit runtime installer for Crystal Reports Basic for VS.NET 2008.
If you are using the 12.0 then you will need to install the 32 bit runtimes for CR 2008 and change the application to run in x86 only mode.
Here is the note that covers that (it was written for XI R2, but applies to CR 2008 as well)
[https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303330333933303337%7D.do]
Jason

Runtime Error loading Crystal Reports 2008

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