Runtime error on effects window

Everytime I access the effects window I get a runtime error that crashes the program.  I have reintalled the program, performed updates to the program and windows, and still no change.

Timmieos
Please say what version of Premiere Elements that you are working with and on what computer operating system it is running?
Would you characterize this issue as "it worked before but not now" or "it never worked before"?
What content and how much content do you have on the Timeline when you go for Effects and are hit with your runtime error?
What are the properites of your source media on the Timeline and do they match the project preset that you or the program has set?
Let us start here and then decide what next.
Thanks.
ATR

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