Runtime error on latest release of software for backing up

i have redownloaded and installed version 7 of the oc backup and sync software....is there a problem with it as i get an ERROR .... RUNTIME ERROE - and then it crashes and i now cannot sync with outlook - what a nightmare.
any suggesttions?

Hello!
To add to the excellent advice above, I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Its 11.81 as given in this link.
    Please mark the post as solution if it solves your problem.
    Current Device - Nokia Lumia 1020/920

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    Clone  - Carbon Copy Cloner          (Often recommended as it has more features than some others)
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    Hi,
    I am having troubles connecting the QuickVPN on Win7 (both 32 + 64bit) systems with a RVS4000. It worked once and from then on I get the known error message "Failed to establish a connection. This could be caused by one of the following: 1. Incorrect password..."
    I read about a new QuickVPN release 1.4.2.1:
    http://www.cisco.com/en/US/docs/routers/csbr/quickvpn/release/notes/quickvpn_relnote_1.4.2.1.pdf
    Unfortunately i Could not find it anywhere: the product support pages for the RVS 4000 only offer QuickVPN 1.4.1.2 for download, same with the other RV series products.
    The release notes state that some NetBIOS problem is fixed in this version - which was another of my problems before I couldn´t connect anymore.
    Thanks for helping.

    Try reading the fixes again, there is only one fix.
    This release fixed a graphical user interface (GUI) font issue seen when the client runs on the Windows operating system in Japanese. The GUI fields were not changed, but now display properly
    Netbios is only mentioned in "Known Issues"
    afaik this version will be released shortly but really there is no difference apart one one fix.

  • Error installing N-Trig MultiTouch software for HP TouchSmart tx2 1270us with OS Windows 7

    Hello. I would like to ask somebody to help me installing the Multitouch technology on my TouchSmart tx2 1270us Notebook PC. The original system came with OS Windows Vista. I bought an Upgrade for Vista from Microsoft and installed Windows 7. The problem is, that I can not use my Notebook as a Tablet( normally its working), because during the instalation of the file, downloaded from drivers&support page, comes an FATAL ERROR DURING INSTALATION, which says, that N-Trig HARDWARE was not found on my OS. The Multitouch technology does not work with WINDOWS VISTA. All I did before, was Windows reinstalation due to extremely slowed down system running, caused by too many installed programs and aplications. Exactly that reinstalation caused the whole problem. Now Im very sad about that and can not write on the display with a finger. Can anyone please help ME? If you want I can pay something. PLEASE HELP... Thanks.

    Hello DimtrijShal:
             Sorry to hear about Windows 7 failer. Are you able to do a full recovery using your orginal recovery disk? If so please back up all the files you have before doing it. Write down the Windows 7 product code also. We will need it ounce you have vista windows reinstalled. You can find it in the package it came in or in the control panel displaying computers information. This number is also none as product key.
         Now that your computer has been restored to original factory condition. You are now able to update Vista Windows to Windows 7 but this time you are going to use Windows Up Advisory open it up should be listed. This time just type in Windows 7 Product Code number and let it do its thing.
           You can also goto your computers update web-page and see what's all involved in Up grading to Windows 7 they may have HP's Touchsmart software upgrades listed for downloads. Most Touchsmart software is listed. I have not yet seen any that did not display them. Yes you are in the correct section for your post. Some one need to realise HP Touchsmart tx2 are Touch computers also. So do not move your post from here. Let us know if you are still having troubles with your upgrade. Thank you frrw

  • Runtime error! - contact application support team for info

    m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..
    m stuck dont know what to next . help needed in this regards
    thanx

    neurosurgeon478 wrote:
    m using hp pavillon dv6 for last 2 years never before encounter such problem .. 1st i cannot access n e of files it say access denied though m the adminstrator and only user, so i decided to restore it to factory default setting but cant do it, in system recovery this error pops up microsoft visual c + + runtime library, this application has requested the runtime to terminate it in an unusual way. i have read the post of nortor issue i have tried first the way it was told TAMPER protection thing, still same error and i then complete removed or uninstall the norton still same error pops up..
    m stuck dont know what to next . help needed in this regards
    thanx

  • Now after a year I am getting runtime error at boot u of software

    everytime I start the program I get runtime errors

    Could you explain the workflows when you see these errors.
    Also if you could help me with the event logs of the crash happening on your machine. To view those logs you can follow the steps shared at: http://www.cyberlink.com/support/faq-content.do?id=10449
    You can post a screenshot(as shown on this link with details like  .dll name and more information) of the event viewer dialog with details open.
    Regards,
    vaishali

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