RUNTIME ERROR ON MEDIA MANAGER

HAS ANYONE FIGURED A WAY AROUND THIS MEDIA MANAGER SO I CAN ACTUALLY USE THIS FEATURE.  I HAVE FOLDERS THAT I WOULD LIKE TO ORGANIZE ON MY PHONE.  THE MEDIA MANAGER WORKED FOR A FEW WEEKS BUT NOW ALL I GET IS A RUNTIME ERROR AND THE COMPUTER DOES NOT RECOGNIZE THAT MY PHONE IS ATTACHED FOR THIS FEATURE.

hello,
you don't need the media manager to create & modify folders. Just connect through regular USB.
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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  • BB Desktop Mgr 4.3/4.2 - Roxio Media Manager 9 - Runtime Error abnormal program termination error

    I click the Media Manager get the following error:, Runtime Error!, C:\...\MediaManager9.exe, abnormal program termination

    Hi Maax,
    1) As far as the RIM support comments, have you called Rim and opened a ticket and asked for support?  Toll free #: 877-255-2377  
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    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Date and Time                                                       24.11.2009                    12:16:08
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         System environment
                   SAP-Release 701
                   Application server... ".........."
                   Network address...... ""
                   Operating system..... "Windows NT"
                   Release.............. "5.2"
                   Hardware type........ "8x AMD64 Level"
                   Character length.... 16 Bits
                   Pointer length....... 64 Bits
                   Work process number.. 0
                   Shortdump setting.... "full"
                   Database server... "................."
                   Database type..... "ORACLE"
                   Database name..... "SM7"
                   Database user ID.. "SAPSR3"
                   Terminal.......... ".............."
                   Char.set.... "C"
                   SAP kernel....... 701
                   created (date)... "Oct 12 2008 23:34:32"
                   create on........ "NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00"
                   Database version. "OCI_10201_SHARE (10.2.0.2.0) "
                   Patch level. 15
                   Patch text.. " "
                   Database............. "ORACLE 9.2.0.*.*, ORACLE 10.1.0.*.*, ORACLE 10.2.0.*.*"
                   SAP database version. 701
                   Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows
                    NT 6.0"
                   Memory consumption
                   Roll.... 16192
                   EM...... 4189840
                   Heap.... 0
                   Page.... 0
                   MM Used. 1513920
                   MM Free. 2673296
         User and Transaction
                   Client.............. 100
                   User................ 182836
                   Language Key........ "E"
                   Transaction......... " "
                   Transactions ID..... "09C5D8DE506DF14DB42D001E682F27BB"
                   Program............. "CL_CRM_CCKPT_CFS_SERVICE_HTTP=CP"
                   Screen.............. "SAPMHTTP 0010"
                   Screen Line......... 2
                   Information on Caller ofr "HTTP" Connection:
                   Plug-in Type.......... "HTTP"
                   Caller IP............. "10.226.33.101"
                   Caller Port........... 8080
                   Universal Resource Id. "/sap/bc/solman/defaultUser/graphic/solmangraphic.htm"
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         Source Code Extract
         Line               SourceCde
           100               *     url of its for WebGUI links (extension for portal cfs)
           101                     WHEN 'its'.
           102                       lv_its = ls_param_fields-value.
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           105                       lv_trans = ls_param_fields-value.
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           109                       lv_trans_keyname = ls_param_fields-value.
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           112                       lv_io = ls_param_fields-value.
           113               *     portal base url
           114                     WHEN gc_parameter_name-base_url.
           115                       lv_base_url = ls_param_fields-value.
           116
           117               * Note 834787-- Headers of Infoblocks are not translated in Fact sheet
           118               * display set the language
           119                     WHEN 'sap-language'.
           120                       try.
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           123               * No language with this code is installed.
           124               * use the default one
           125                           SET LOCALE LANGUAGE SPACE.
           126                       endtry.
           127
           128                     WHEN OTHERS.
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         >>>>>                       IF ls_param_fields-name(8) EQ 'sel-type'.
           131                         CLEAR ls_sel_param.
           132                         MOVE ls_param_fields-value TO ls_sel_param-name.
           133                         lv_num = ls_param_fields-name+8(*).
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           135                         CONCATENATE 'sel-value'
           136                                     lv_num
           137                                INTO lv_key.
           138                         READ TABLE lt_param_fields WITH KEY name = lv_key
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           140                         IF sy-subrc = 0.
           141                           MOVE ls_param_fields-value TO ls_sel_param-value.
           142                         ENDIF.
           143                         APPEND ls_sel_param TO lt_sel_param.
           144                       ENDIF.
           145                   ENDCASE.
           146                 ENDLOOP.
           147
           148               * HTML error message if no business partner
           149                 IF bp IS INITIAL.
         Contents of system fields
         Name                         Val.
         SY-SUBRC                         0
         SY-INDEX                         1
         SY-TABIX                         3
         SY-DBCNT                         1
         SY-FDPOS                         17
         SY-LSIND                         0
         SY-PAGNO                         0
         SY-LINNO                         1
         SY-COLNO                         1
         SY-PFKEY
         SY-UCOMM
         SY-TITLE                         HTTP Control
         SY-MSGTY
         SY-MSGID
         SY-MSGNO                         000
         SY-MSGV1
         SY-MSGV2
         SY-MSGV3
         SY-MSGV4
         SY-MODNO                         0
         SY-DATUM                         20091124
         SY-UZEIT                         121608
         SY-XPROG
         SY-XFORM
         Active Calls/Events
         No.               Ty.                              Program                                                            Include                                   Line
                        Name
             4               METHOD                              CL_CRM_CCKPT_CFS_SERVICE_HTTP=CP                                                            CL_CRM_CCKPT_CFS_SERVICE_HTTP=CM004                                     130
                        CL_CRM_CCKPT_CFS_SERVICE_HTTP=>IF_HTTP_EXTENSION~HANDLE_REQUEST
             3               METHOD                              CL_HTTP_SERVER================CP                                                            CL_HTTP_SERVER================CM00G                                     574
                        CL_HTTP_SERVER=>EXECUTE_REQUEST
             2               FUNCTION                              SAPLHTTP_RUNTIME                                                            LHTTP_RUNTIMEU02                                     942
                        HTTP_DISPATCH_REQUEST
             1               MODULE (PBO)                              SAPMHTTP                                                            SAPMHTTP                                      13
                        %_HTTP_START
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         Name
                   Val.
         No.                   4                    Ty.                         METHOD
         Name               CL_CRM_CCKPT_CFS_SERVICE_HTTP=>IF_HTTP_EXTENSION~HANDLE_REQUEST
         SERVER
                   {O:2*\CLASS=CL_HTTP_SERVER_NET}
                 F0000000
                 D0002000
         LS_PARAM_FIELDS-NAME
                   _appl
                 56776
                 F100C
                 00000
                 00000
         SY-REPID
                   CL_CRM_CCKPT_CFS_SERVICE_HTTP=CP
                 4454545444555445554554445455534522222222
                 3CF32DF33B04F363F3526935F8440D3000000000
                 0000000000000000000000000000000000000000
                 0000000000000000000000000000000000000000
         SPACE
                 2
                 0
                 0
                 0
         GC_PARAMETER_NAME-BASE_URL
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    Regards
    Suresh
    Edited by: Suresh Kumar on Nov 24, 2009 3:21 PM

    Hi Naveen,
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    SAP_BW     701     0003     SAPKW70103     SAP Business Warehouse     Component Supp. Pkg.
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    Regards,
    Suresh

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