Runtime error when running Authoware session in Vista

Hi
One of our users has reported to a error when running an
authorware session in Vista:
"I get the message when trying to open the session...
It says:
Authorware runtime does not work anymore.."
Any ideas why this user is getting this problem?
thanks
Jon

I can assure of one thing.. there is no such message anywhere
in the
product. You should get the actual message from your user and
let us know
what it is.
Mike
====================
Mike Baker
Adobe Community Expert
mike-baker at cox dot net
"webacity" <[email protected]> wrote in
message
news:gfuorj$ebe$[email protected]..
> Hi
>
> One of our users has reported to a error when running an
authorware
> session in
> Vista:
>
> "I get the message when trying to open the session...
>
> It says:
>
> Authorware runtime does not work anymore.."
>
> Any ideas why this user is getting this problem?
>
> thanks
> Jon
>

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    INFO [main] - Graph configuration is valid.
    INFO [main] - Graph initialization (Baseline)
    INFO [main] - [Clover] Initializing phase: 0
    INFO [main] - [Clover] phase: 0 initialized successfully.
    INFO [main] - register MBean with name:org.jetel.graph.runtime:type=CLOVERJMX_1306871483270_0
    INFO [WatchDog] - Starting up all nodes in phase [0]
    INFO [WatchDog] - Successfully started all nodes in phase!
    INFO [RUN_GRAPH1_0] - Running graph ./graph/InitDataStore.grf in the same instance.
    INFO [RUN_GRAPH1_0] - Checking graph configuration...
    INFO [RUN_GRAPH1_0] - Graph configuration is valid.
    INFO [RUN_GRAPH1_0] - Graph initialization (InitDataStore)
    INFO [RUN_GRAPH1_0] - [Clover] Initializing phase: 0
    WARN [RUN_GRAPH1_0] - WS messenger cleanup failed.
    java.lang.NullPointerException
         at org.apache.axis2.client.Stub.cleanup(Stub.java:134)
         at com.opensys.cloveretl.component.WebServiceClient.free(Unknown Source)
         at org.jetel.graph.Phase.free(Phase.java:487)
         at org.jetel.graph.TransformationGraph.freeResources(TransformationGraph.java:681)
         at org.jetel.graph.TransformationGraph.free(TransformationGraph.java:955)
         at org.jetel.graph.runtime.PrimitiveAuthorityProxy.executeGraph(PrimitiveAuthorityProxy.java:149)
         at org.jetel.component.RunGraph.runGraphThisInstance(RunGraph.java:511)
         at org.jetel.component.RunGraph.runSingleGraph(RunGraph.java:409)
         at org.jetel.component.RunGraph.execute(RunGraph.java:302)
         at org.jetel.graph.Node.run(Node.java:414)
         at java.lang.Thread.run(Thread.java:619)
    WARN [RUN_GRAPH1_0] - Some graphs wasn't executed (because graph "./graph/InitDataStore.grf" finished with error).
    WARN [RUN_GRAPH1_0] - Some graph(s) finished with error.
    ERROR [WatchDog] - Graph execution finished with error
    ERROR [WatchDog] - Node RUN_GRAPH1 finished with status: ERROR caused by: Graph './graph/InitDataStore.grf' failed!
    ERROR [WatchDog] - Node RUN_GRAPH1 error details:
    org.jetel.exception.JetelException: Graph './graph/InitDataStore.grf' failed!
         at org.jetel.component.RunGraph.execute(RunGraph.java:324)
         at org.jetel.graph.Node.run(Node.java:414)
         at java.lang.Thread.run(Thread.java:619)
    INFO [WatchDog] - [Clover] Post-execute phase finalization: 0
    INFO [WatchDog] - [Clover] phase: 0 post-execute finalization successfully.
    INFO [WatchDog] - Execution of phase [0] finished with error - elapsed time(sec): 2
    ERROR [WatchDog] - !!! Phase finished with error - stopping graph run !!!
    INFO [WatchDog] - -----------------------** Summary of Phases execution **---------------------
    INFO [WatchDog] - Phase# Finished Status RunTime(sec) MemoryAllocation(KB)
    INFO [WatchDog] - 0 ERROR 2 20132
    INFO [WatchDog] - ------------------------------** End of Summary **---------------------------
    WARN [exNode_0_1306871483270_RUN_GRAPH1] - Attempt to unregister non-registered thread in the ContextProvider.
    ./graph/InitDataStore.grf: Execution of graph failed! Error during graph initialization: Phase 0 can't be initilized.
    INFO [WatchDog] - WatchDog thread finished - total execution time: 2 (sec)
    INFO [main] - Freeing graph resources.
    ERROR [main] - Execution of graph failed !

    It can't find an Endeca specific class when running via the clover command line utility. Thus, the classpath being set in that shell script is not incorporating the .jar files where the endeca-specific classes are packaged. I would start by adding an line to see what your classpath is set to. There are actually already some lines of shell script in clover that you can uncomment to see what .jars are getting loaded:
    #echo $CLOVER_LIB/*
    for i in $CLOVER_LIB/*.jar $CLOVER_LIB/*.zip; do
         LOCAL_CLASSPATH="$LOCAL_CLASSPATH:$i"
    done;
    #for i in `ls $CLOVER_LIB/*.jar`; do
    #echo $i
    #done;
    You could also echo LOCAL_CLASSPATH to see what is getting set there. At the end of the day, you will need the endeca-specific jars to load which can be found here: /Endeca/Discovery/2.3.0/Integrator/plugins/com.endeca.latitude_1.0.0/*
    HTH,
    Dan
    http://branchbird.com

  • Runtime error when executing ME2B/ME3B if condition recs 160

    Dear all,
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    Runtime Errors: DBIF_RSQL_INVALID_RSQL
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    When I debug or test/execute the function module SELECT_TEXT, I find that there are no relevant entries in table STXH for the vendor rebate agreements.
    Please note that if the condition records of the rebate agreement are 160 and less then there is no problem.
    I would appreciate if I could have your expert oppinion on what is causing this runtime error and if it is possible on how to resolve it.
    Thanks in advance.
    Regards,
    Mimis
    Edited by: Mimis1973 on Jan 26, 2011 11:18 AM
    Edited by: Mimis1973 on Jan 26, 2011 11:20 AM
    Edited by: Mimis1973 on Jan 26, 2011 11:23 AM

    There's something similar in OSS note 1002788. Is it relevant to your system?

  • Runtime Error when accessing KM Content

    Hi Everyone,
    I am getting Runtime Error when accessing KM Content through Content Administration/KM Content.
    See the below error information.
    Runtime Error
    An exception occured while processing the request.
    Additional information: String index out of range: -28
    Exception ID = 00a67a58-06f5-2b10-b997-9edccc061ca6
    What could be the problem.
    Any help will be appreciated.
    thank you
    regards
    sunil

    hi Romano
    Here is the log trace file text.
    #1.5#001321C84B3300A304DC7AFD00001D50000465605028DB15#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces a problem time in sequence#2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#11651182th#
    #1.5#001321C84B3300A304DC7AFF00001D50000465605028DBEB#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces the following problem: #2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.#
    #1.5#001321C84B3300A304DC7B0100001D50000465605028DCB3#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java###CBS Instance pulse thread will try to recover#1#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#
    #1.5#001321C84B3300A304DC7B0200001D50000465605028DE21#1237364243036#com.sap.tc.cbs.server.rt.impl.CourteousTimer##com.sap.tc.cbs.server.rt.impl.CourteousTimer######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error##Java###A problem during RUN
    [EXCEPTION]
    #1#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.
         at com.sap.tc.cbs.server.rt.impl.Pulsar.beforeExecution(Pulsar.java:86)
         at com.sap.tc.cbs.server.rt.impl.CourteousTimer.run(CourteousTimer.java:116)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#001321C84B3300A304DC7B0400001D50000465605028DF04#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces a problem time in sequence#2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#11651183th#
    #1.5#001321C84B3300A304DC7B0600001D50000465605028DFDA#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces the following problem: #2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.#
    #1.5#001321C84B3300A304DC7B0800001D50000465605028E0A1#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java###CBS Instance pulse thread will try to recover#1#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#
    #1.5#001321C84B3300A304DC7B0900001D50000465605028E1FE#1237364243036#com.sap.tc.cbs.server.rt.impl.CourteousTimer##com.sap.tc.cbs.server.rt.impl.CourteousTimer######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error##Java###A problem during RUN
    [EXCEPTION]
    #1#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.
         at com.sap.tc.cbs.server.rt.impl.Pulsar.beforeExecution(Pulsar.java:86)
         at com.sap.tc.cbs.server.rt.impl.CourteousTimer.run(CourteousTimer.java:116)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#001321C84B3300A304DC7B0B00001D50000465605028E2DF#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces a problem time in sequence#2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#11651184th#
    #1.5#001321C84B3300A304DC7B0D00001D50000465605028E3B5#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces the following problem: #2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.#
    #1.5#001321C84B3300A304DC7B0F00001D50000465605028E473#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java###CBS Instance pulse thread will try to recover#1#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#
    #1.5#001321C84B3300A304DC7B1000001D50000465605028E5D8#1237364243036#com.sap.tc.cbs.server.rt.impl.CourteousTimer##com.sap.tc.cbs.server.rt.impl.CourteousTimer######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error##Java###A problem during RUN
    [EXCEPTION]
    #1#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.
         at com.sap.tc.cbs.server.rt.impl.Pulsar.beforeExecution(Pulsar.java:86)
         at com.sap.tc.cbs.server.rt.impl.CourteousTimer.run(CourteousTimer.java:116)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#001321C84B3300A304DC7B1200001D50000465605028E6B9#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces a problem time in sequence#2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#11651185th#
    #1.5#001321C84B3300A304DC7B1400001D50000465605028E798#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces the following problem: #2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.#
    #1.5#001321C84B3300A304DC7B1600001D50000465605028E856#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java###CBS Instance pulse thread will try to recover#1#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#
    #1.5#001321C84B3300A304DC7B1700001D50000465605028E9AD#1237364243036#com.sap.tc.cbs.server.rt.impl.CourteousTimer##com.sap.tc.cbs.server.rt.impl.CourteousTimer######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error##Java###A problem during RUN
    [EXCEPTION]
    #1#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.
         at com.sap.tc.cbs.server.rt.impl.Pulsar.beforeExecution(Pulsar.java:86)
         at com.sap.tc.cbs.server.rt.impl.CourteousTimer.run(CourteousTimer.java:116)
         at java.lang.Thread.run(Thread.java:534)
    #1.5#001321C84B3300A304DC7B1900001D50000465605028EAA5#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces a problem time in sequence#2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#11651186th#
    #1.5#001321C84B3300A304DC7B1B00001D50000465605028EB87#1237364243036#com.sap.tc.cbs.server.rt.impl.Pulsar##com.sap.tc.cbs.server.rt.impl.Pulsar######6575e170137111de9951001321c84b33#Thread[CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33,10,SAPEngine_System_Thread[impl:5]_Group]##0#0#Error#1#/Applications/CBS/Administration#Java### faces the following problem: #2#CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33#java.lang.IllegalStateException: CBS-Pulsar 12432550/ad9cf170-12e8-11de-99b2-001321c84b33 did not confirm instance activity for more than 180 sec.#
    regards
    sunil

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