Runtime Error when trying to connect with Media manager

Whenever I try to connect to the Media manager with Blackberry Desktop manager, I get "Runtime Error"!
It says: "Program:C:\Program Files\Roxio\MediaManager 9\MediaManager9.exe" Then it says "This application has requested the Runtime to termnate it in an unusual way. Please contact the application's support team for more information."
I seached and learned it might be that roxio is not running and to enable it going through the Start menu "msconfig".....it shows roxio "stopped" but also enabled.
Help! What next? This didn't begin happening until I followed a prompt telling me to update!

dear JLK, I must agree with herb: 'google is your friend'.
To give you a few pointers:
- The nmap output shows no 3389/tcp open, which means you will not be able to use the terminal server on that host, even if it where active.
- Check if the windows host you are trying to reach has a terminal server running (which is the windows server component which is responsible for serving remote desktop connectons), or has windows desktop sharing enabled (which is the windows client/non server variant responsible for serving remote desktop connections)
- Check if the windows host your are trying to reach has a firewall of some sort (the windows embedded one, or a 3rd party one) enabled.
- Also, can other machines use remote desktop on that machine?

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dear JLK, I must agree with herb: 'google is your friend'.
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Runtime Error when trying to connect with Media manager

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