RV012 PPPOE problem with Googlemail.

I have been installing an RV016 in one of our client sites and have come across a really strange problem which is delaying the completion of the project.
Basically any time I activate a pppoe connection on the RV016 googlemail stops working both with webmail access (the mailbox never loads) and with thunderbird imap (get a bad mac error). When the pppoe is disabled gmail starts working again.
The problem I have is that the client bought the router so that he could connect his cable internet and 3 adsl internet connections to a single router. However as the company emails are hosted on google apps and gmail does not funcion correctly when the adsl connections are activated I am at a loss. We have zeroed the configuration and just connected one of the velox connections without the cable and googlemail doesnt work however with just the cable connection connected gmail works fine.
I was just wondering if anyone had any ideas as to what the problem could be.

Try Binding HTTPS (if thats what googlmail is using) to one of the WAN ports

Similar Messages

Weird PPPoE problem with new Time Capsule

OK, so this is a long and tedious saga, but I don't know what details are important and what are irrelevant.
I had an old AirPort Extreme which was giving me problems. I could connect to the internet fine when I connected my MacBook directly to the DSL modem via the Ethernet cable, but when the same cable was plugged into my old AirPort it thought that there was no Ethernet cable connected to the WAN port. The AirPort was over five years old, so I figured that it was just past its time, and I kinda wanted a Time Capsule anyway for wireless backup, so I went to the Apple Store and bought one today.
I just tried to set it up, and AirPort Utility is telling me, "This Apple wireless device is set up to connect to the Internet using PPPoE but no PPPoE server can be found. Make sure your Internet service provider requires that you use PPPoE, and make sure that the modem is turned on and connected to this Apple wireless device's WAN port and try again. If you still can't connect to the server, contact your service provider."
Well, I did contact my ISP (AT&T Yahoo!), and they said that if I can connect directly via Ethernet, the problem has to be with the Time Capsule or its settings, so they can't help me. I've tried power cycling the DSL modem and Time Capsule, and I keep getting the same problem. Does anyone have a clue what might be going on? (I'll probably call AppleCare when they're open, but I thought someone here might be able to shed some light on the situation.)
Thanks!

I had a similar problem (to name one) and couldn't resolve it... I packed it back up and am returning it tomorrow.
All these people have all these solutions but none of them should have to do any of it! That is the biggest problem I have with the TC. They give you a small little guide to set everything up and it doesn't deal with any of this. With networks and computers as they are right now.... you should not have to do any of this at all. You should be able to plug it in, answer a few easy to answer questions like it does ask and then it should configure itself just as any other network device I have purchased in the last 2 years. Even my PS3 I bought last week did it by itself by only asking a few questions! (Same as my macbook... so you know they can do it)
Now.. say you do get it all set up and it works great... hope you don't have kids that like to play their XBox 360 online because guess what.... it isn't compatible with the TC wireless!!! If you want to use your PS3.... you have to buy more stuff.
No.... do yourself a favor... go buy the D-Link DIR-655 that has a USB storage link... hook it up and be in business in 10 minutes. You can also get a 1TB WD external hard drive for $209.00 and hook it up direct to your mac and use time machine and transfer files faster than a mule walking up hill.

PPPoE problem with Authorization of the ip-address (Framed-IP)

Hi!
This week I changed our PPPoE dial-in router from a Cisco 3660 (SW: 12.4.25) to a Cisco 2901 (SW 151-2.T2-Universal Image).
Now I have the problem that I could not make a dial-in connection to this router. I get an error in the PPP-Authorization.
I want to get the IP-Address per radiusattribut "Framed-IP-Address". With the version 12.4. it works fine.
DEBUG:
Nov 10 09:35:23.277: ppp29 PPP: Using AAA Unique Id = 104
Nov 10 09:35:23.277: ppp29 PPP: Authorization required
Nov 10 09:35:25.289: ppp29 PPP: Sent PAP LOGIN Request
Nov 10 09:35:25.301: ppp29 PPP: Received LOGIN Response PASS
Nov 10 09:35:25.301: ppp29 PPP AUTHOR: Author Data NOT Available
Nov 10 09:35:25.301: ppp29 PPP: Sent LCP AUTHOR Request
Nov 10 09:35:25.301: ppp29 PPP: Sent IPCP AUTHOR Request
Nov 10 09:35:25.301: ppp29 LCP: Received AAA AUTHOR Response PASS
Nov 10 09:35:25.301: ppp29 PPP: Receive Attrs from[author] Keep[LCP] MERGE
Nov 10 09:35:25.301: ppp29 PPP: Keep Attr: service-type         2 [Framed]
Nov 10 09:35:25.301: ppp29 PPP: Updated the attr service-type in datalist
Nov 10 09:35:25.301: ppp29 PPP: Skip Attr: addr-pool            "pool-edsl"
Nov 10 09:35:25.301: ppp29 PPP: Skip Attr: addr                 213.174.251.199
Nov 10 09:35:25.305: ppp29 IPCP: Received AAA AUTHOR Response PASS
Nov 10 09:35:25.305: ppp29 PPP: Receive Attrs from[SSS] Keep[NCPs] MERGE
Nov 10 09:35:25.305: ppp29 PPP: Skip Attr: service-type         2 [Framed]
Nov 10 09:35:25.305: ppp29 PPP: Keep Attr: addr-pool            "pool-edsl"
Nov 10 09:35:25.305: ppp29 PPP: Updated the attr addr-pool in datalist
Nov 10 09:35:25.305: ppp29 PPP: Keep Attr: addr                 213.174.251.199
Nov 10 09:35:25.305: ppp29 PPP: Updated the attr addr in datalist
Nov 10 09:35:25.313: %LINK-3-UPDOWN: Interface Virtual-Access3, changed state to up
Nov 10 09:35:25.313: Vi3 LCP AUTHOR: Process LCP Author Data
Nov 10 09:35:25.313: Vi3 LCP AUTHOR: Process Attr: service-type
Nov 10 09:35:25.313: Vi3 LCP AUTHOR: Authorization succeeded
Nov 10 09:35:25.313: Vi3 PPP: Store Author Attr: addr-pool
Nov 10 09:35:25.313: Vi3 PPP: Store Author Attr: addr
Nov 10 09:35:25.317: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access3, changed state to up
Nov 10 09:35:25.317: Vi3 IPCP AUTHOR: Start. Her address 0.0.0.0, we want 0.0.0.0
Nov 10 09:35:25.317: % IPCP AUTHOR Vi3: Attributes addr and addr-pool are mutually exclusive
   ---->> I think this is my problem - have anyone an idea?
Nov 10 09:35:25.317: Vi3 IPCP AUTHOR: Authorization denied
Nov 10 09:35:25.317: Vi3 IPCP AUTHOR: Done. Her address 0.0.0.0, we want 213.174.251.199
Nov 10 09:35:25.357: Vi3 PPP: Sending Acct Event[Down] id[104]
Nov 10 09:35:25.365: Vi3 PPP: Clearing AAA Unique Id = 104
Thanks,
Hannes

Hi Shelley!
Thanks for your answer. We have solved the problem.
It was a wrong configuration in the templete.
The attribut "Framed-IP-Address" was configured in the templete and in the default-attributes of the radius-server.
Thanks for help!
Hannes

EA6900 PPPOE problems with D-link DSL-320b

Hi
I really hope someone can help as I can't seem to find a working answer in the forum yet.
I have a new D-Link DSL-320B modem/router. This works fine as a modem/router, however as I also now have a Linksys EA6900 router I wanted to stop the router part of the D-link so it would just be a modem. I assume this would be a good thing to do, but don't really know why.
I followed instructions to configure the D-Link modem/router as a bridge:
I set the Manual ASDL Connection Setup in Bridge mode '1483 Bridged IP LLC' (note I also tried in the 'Bridged IP VC-Mux' option at a later point), VPI 0 and VCI 38 (as per my ISP instructions), saved the settings and then under the LAN tab I disabled the DHCP Server, saved the settings and lost internet connection (which I expected).
I then attached the D-Link into the WAN port of the EA6900, the computer via ethernet to one of the 4 ethernet ports on the EA6900 and manually set up the EA6900.
Under 'Connectivity'-'Internet Settings' I set up the ipv4 to:
Connection Type: PPPoE
Username/Password (as provided by my ISP which had previously worked in the D-Link standalone)
Service name (left blank)
Connection mode: Keep Alive, redial 30 secs
On the right hand side of the page, I set the MTU to manual and size to 1432 (again as per my ISP instructions on setting up routers).
However, after pressing applying, whilst the device is connected to the router, the router is not connected to the internet.
Am I missing something? Should I just leave my DSL D-Link with the ADSL connection and DHCP server enabled and put the EA6900 into Connection Type: automatic configuration -DHCP? as this does give me internet access.
Please help.
Many thanks in advance
Hannah

To isolate the issue I recommend connecting a computer directly to the modem. The create PPPoe connection to test whether or not the Modem is actually bridging as per your ISP instructions. Once you verify that the modem is bridging with your computer transfer those settings to the EA6900. Don't change the MTU from Auto initially. Only change the MTU if you notice you can get to some site and not others. That's typically a sign that there is an MTU issue. Actually for PPPoe the MTU is typically 1492.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

Cisco ASA 5505 - problem with negotiating IP address from PPPoE

Hi all,
I have problem with negotiating IP address from PPPoE. There is following design: ISP providing vDSL ending on VDSL modem in bridge mode. Behind brigde modem is ASA 5505 terminting PPPoE on OUTSIDE. Everything works fine except negotiating IP address from PPPoE server.
I have configured ASA 5505 with (ASA Version 9.2(2)4) for PPPoE like this [1.]. But If i try to "show" IP address on OUTSIDE interface a get this [2.], ok strange but let's continue. If list "show vpdn pppinterface id 1" i get this [3.]. Seems that I got public IP addres what was right, but this IP address was not associated with interface OUTSIDE?
Well, if I set IP address manually like this [4.] and also set a default route everything works fine but what will happen when ISP change reservation for my IP address or default gateway.
I have tried different version of ASA OS like 8.4, 9.1 but without luck.
Can anybody help me. Thanks a lot.
Regards
Karel
[1.]
interface Vlan100
description >>VLAN pro pripojeni do internetu<<
nameif OUTSIDE
security-level 0
pppoe client vpdn group O2
ip address pppoe setroute
vpdn group O2 request dialout pppoe
vpdn group O2 localname O2
vpdn group O2 ppp authentication chap
vpdn username O2 password *****
interface Ethernet0/0
description >>uplink O2 vDSL<<
switchport access vlan 100
[2.]
ciscoasa(config-if)# show ip address vlan 100 pppoe
ciscoasa(config-if)# 0.0.0.0 255.255.255.255 on Interface: OUTSIDE
ciscoasa(config-if)# show interface vlan 100 detail
Interface Vlan2 "OUTSIDE", is up, line protocol is up
Hardware is EtherSVI, BW 100 Mbps, DLY 100 usec
        Description: >>VLAN pro pripojeni do internetu<<
        MAC address f44e.05d0.6c17, MTU 1492
        IP address unassigned
Traffic Statistics for "OUTSIDE":
        28 packets input, 1307 bytes
        31 packets output, 721 bytes
        0 packets dropped
      1 minute input rate 0 pkts/sec, 3 bytes/sec
      1 minute output rate 0 pkts/sec, 1 bytes/sec
      1 minute drop rate, 0 pkts/sec
      5 minute input rate 0 pkts/sec, 0 bytes/sec
      5 minute output rate 0 pkts/sec, 0 bytes/sec
      5 minute drop rate, 0 pkts/sec
Control Point Interface States:
        Interface number is 15
        Interface config status is active
        Interface state is active
[3.]
ciscoasa(config-if)# show vpdn pppinterface id 1
PPP virtual interface id = 1
PPP authentication protocol is CHAP
Server ip address is 88.103.200.41
Our ip address is 85.71.188.158
Transmitted Pkts: 20, Received Pkts: 16, Error Pkts: 0
MPPE key strength is None
MPPE_Encrypt_Pkts: 0, MPPE_Encrypt_Bytes: 0
MPPE_Decrypt_Pkts: 0, MPPE_Decrypt_Bytes: 0
Rcvd_Out_Of_Seq_MPPE_Pkts: 0
ciscoasa(config-if)# show vpdn session state
%No active L2TP tunnels
%No active PPTP tunnels
PPPoE Session Information (Total tunnels=1 sessions=1)
SessID TunID Intf     State       Last Chg
22298      2 OUTSIDE SESSION_UP 561 secs
[4.]
interface Vlan100
description >>VLAN pro pripojeni do internetu<<
nameif OUTSIDE
security-level 0
pppoe client vpdn group O2
ip address 85.71.188.158 255.255.255.255 pppoe setroute
route OUTSIDE 0.0.0.0 0.0.0.0 88.103.200.41 1

You're right that the ACL should not affect otherwise allowed communications to the interface address.
Try disabling the ip audit feature on your outside interface.
no ip audit interface OUTSIDE AP_OUTSIDE_INFO
no ip audit interface OUTSIDE AP_OUTSIDE_ATTACK

No internet, "PPPoE Server Not Found" message. Same problem with both old and new modems.

Help please!
My internet connection with my old Westell 6100 modem was working fine, then quit all of the sudden and would not restart. The DSL and Data lights on the Westell modem were both green. The Internet light alternated between red and off.
I tried every troubleshooting thing I could think of:
Powering down and re-starting the modem and computer.
Resetting the modem.
Checking all of the wire and jack connections.
I plugged my computer ethernet cable straight into the modem, bypassing my router.
I tried both Windows and Mac computers.
I plugged the modem directly into the network interface on the outside of my house to bypass all of my house wiring.
I checked all my phone jacks with a telephone tester to make sure both phone lines were working and not reverse-wired.
I made sure I did not have a DSL filter installed on the modem line.
Verizon Tech Support did a line test and told me the line was fine but that there might be a problem with either my modem or something at the "central office" (not sure what that means). Verizon also sent me a new router as well -- a D-Link DSL-2750B.
The new D-Link router also does not connect to the internet (same problem). The DSL, Data, and Internet lights are all green on the D-Link. I have the computer directly connected to the modem with a new ethernet cable. I repeated the above troubleshooting steps. I went into the router configuration 192.168.1.1 and ran the modem's "Internet Troubleshooting" tests.
There were two error messages on the router configuration screens:
1."PPPoE Server not found" error message is shown on the summary screen.
2."No internet infrastructure present. Please call your infrastructure provider." is shown in the "internet troubleshooting" test results.
Verizon had me change some settings inside the router configuration -- no dice. Verizon ran another line test. A "Level 2 Tech" took over the call and told me that he thinks that the cause of the problem is that the outside wiring coming to my house is reverse-wired. How can this be true since my DSL worked for 2 years before this, my phone line tester indicates my phone lines are wired the right way, and my router reports "PPPoE Server Not Found?"
Verizon is sending out a repair tech to check the outside wiring but I don't think that is the problem at all.
HELP!
Solved!
Go to Solution.

If you're getting DSL sync (solid DSL light), this sounds like a case of a bad line card to me. I've seen it happen before where it wasn't an account or route issue to the network.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Problem with ipv6 over pppoe

Dear Sir/Madam,
I am using ISP that assign me ipv6 by pppoe connection. I dont have any problem with windows and by creating pppoe connection everything works correctly but in os mavericks I don't get ipv6 automatically while I set configure IPv6 automatically in my network preferences.
It is very important for me because I want to switch IPv6 in my mac.
Best Regards,
Massoud

It works if I set manually but I think because there is no option for receive ip via ppp and the pppoe connection can not receive ipv6 automatically same as ipv4.

Problem with PPPoE & ADSL conection

Hi People,
I installed Archlinux a few times, and 0 errors.
Recently, (Yesterday) i was installing Arch, and i can`t do the conection.
I have,
Ethernet Card
ADSL Modem Router (No usb) This modem not have the user name, password etc...
Steps>
1 Boot Arch {live cd}
2 Login Root
3 pppoe-setup & complete the configuration
4 /etc/rc.d/adsl start
And... timed out!
5 ifconfig -a
and... only shows eth0 & lo
ppp0 is missing!!!
and, i couldn`t continue....
This problem is in Archlinux only....
Debian, Crunchbang, Fedora.... the connection works!
someone can help me with this?
I read the wiki but, i couldn't get work.

ewaller wrote:
I assume this is the article you had read. If not, well, then give it a try.
I have not used PPP since I had a dial-up modem. I think the one step you are missing is the kernel module. You did not saw whether you had added ppp-generic to your modules array. Check that the module is loaded with lsmod.
Yes, i read the wiki (pppoe setup with pppd)...
I never did the PPPoE conection with pppd... because, always worked aplying the steps that i have mentioned before.
Anyway, I tried the conection with pppd, and doesn't work.
Respect ppp-generic module...
I couldn't see the complete list by lsmod... but, i used:
modprobe ppp-generic
Also, (later) i used
modprobe pppoe
modprobe pppox
in addition to ppp-generic
and the conection, not work.
i see the error.log :
it's a problem with the devices..... The system couldn't search the pppoe device.. in the eth0 interface...
if i run ifconfig -a.. Only shows, eth0 and lo
In debian.... shows eth0 lo and ppp0 (but the configuration it's different.. it was made with pppoeconf)
i run dhcpcd.... but.. doesn't work...
In windows, the pppoe conection works.... but... with DHCP.. the system shows a popup with:
"No ip associated" the connectivity is limited or null (but, runs OK)
Inclusive, i push Reset button in my modem... and.. it continues as before
PD: I have only one ethernet card.... (no usb)

HELP!! asa 5505 8.4(5) problem with port forwarding-smtp

Hi I am having a big problem with port forwarding on my asa. I am trying to forward smtp through the asa to my mail server.
my mail server ip is 10.0.0.2 and my outside interface is 80.80.80.80 , the ASA is setup with pppoe (I get internet access no problem and that seems fine)
When I run a trace i get "(ACL-Drop) - flow is deied by configured rule"
below is my config file , any help would be appreciated
Result of the command: "show running-config"
: Saved
ASA Version 8.4(5)
hostname ciscoasa
domain-name domain.local
enable password mXa5sNUu4rCZ.t5y encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 10.0.0.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
pppoe client vpdn group ISPDsl
ip address 80.80.80.80 255.255.255.255 pppoe setroute
ftp mode passive
dns server-group DefaultDNS
domain-name domain.local
same-security-traffic permit intra-interface
object network obj_any
subnet 0.0.0.0 0.0.0.0
object network Server_SMTP
host 10.0.0.2
access-list outside_access_in extended permit tcp any object server_SMTP eq smtp
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
object network obj_any
nat (inside,outside) dynamic interface
object network server_SMTP
nat (inside,outside) static interface service tcp smtp smtp
nat (inside,outside) after-auto source dynamic any interface
access-group outside_access_in in interface outside
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 10.0.0.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
telnet timeout 5
ssh timeout 5
ssh key-exchange group dh-group1-sha1
console timeout 0
vpdn group ISP request dialout pppoe
vpdn group ISP localname [email protected]
vpdn group ISP ppp authentication chap
vpdn username [email protected] password *****
dhcpd auto_config outside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:c5570d7ddffd46c528a76e515e65f366
: end

Hi Jennifer
I have removed that nat line as suggested but still no joy.
here is my current config
Result of the command: "show running-config"
: Saved
ASA Version 8.4(5)
hostname ciscoasa
domain-name domain.local
enable password mXa5sNUu4rCZ.t5y encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
interface Ethernet0/0
switchport access vlan 2
interface Ethernet0/1
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
interface Vlan1
nameif inside
security-level 100
ip address 10.0.0.1 255.255.255.0
interface Vlan2
nameif outside
security-level 0
pppoe client vpdn group ISP
ip address 80.80.80.80 255.255.255.255 pppoe setroute
ftp mode passive
dns server-group DefaultDNS
domain-name domain.local
same-security-traffic permit intra-interface
object network obj_any
subnet 0.0.0.0 0.0.0.0
object network Server_Mail
host 10.0.0.2
access-list outside_access_in extended permit tcp any object Server_Mail eq smtp
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
object network obj_any
nat (inside,outside) dynamic interface
object network Server_Mail
nat (inside,outside) static interface service tcp smtp smtp
access-group outside_access_in in interface outside
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
http server enable
http 10.0.0.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
telnet timeout 5
ssh timeout 5
ssh key-exchange group dh-group1-sha1
console timeout 0
vpdn group ISP request dialout pppoe
vpdn group ISP localname [email protected]
vpdn group ISP ppp authentication chap
vpdn username [email protected] password *****
dhcpd auto_config outside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:f3bd954d1f9499595aab4f9da8c15795
: end
also here is the packet trace
and my acl
Thanks

Re: All sorts of problems with BT Broadband

Hi, I too am having lots of problems and wondered whether someone could help?
We moved into our house recently. Its 15 years old and has had a BT line previously, however we still needed a new one installing apparently.
Engineer came to do this saturday just gone but couldn't complete as some problems with exchange and the line not getting a dial tone etc.
Someone came out Monday to try and fix this, said further problems.
Someone came out Tuesday and finally said fixed. Got emails from BT saying line and broadband sorted.
Came home - broadband very slow. Plugged into the main socket, several calls to BT, checked speed online, the stats are below.
Despite it saying 7meg it is still very slow. Taking ages to download anything, simple pages on the internet take ages to load etc.
Also did a test on speedtest.net and got quite different results. Have posted both results below.
Getting very annoyed now as seems no1 can work out what the problem is, get transferred to BT tech help in india every night spending hours on end just for them to say they don't know what the problem is.
No idea what to do next. Advice much appreciated.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:57:28
Downstream:
6.656 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.9 dB / 29.0 dB
Line attenuation (Down/Up):
41.1 dB / 21.0 dB
Output power (Down/Up):
19.9 dBm / 12.0 dBm
FEC Events (Down/Up):
31043 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
1 / 0

Hi again,
Having now waited a total of 15 days since the line went active, these are the stats. We did briefly get up to 5mb but it has dropped again. The router has not been touched, turned off or played with at all for over a week now. This is still not achieving the max it is capable of, any ideas?
Many thanks in advance
1. Best Effort Test:  -provides background information.
Download Speed
2.65 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.65 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.42 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
3 days, 12:43:18
Downstream:
4.313 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.0 dB / 29.0 dB
Line attenuation (Down/Up):
41.6 dB / 21.0 dB
Output power (Down/Up):
19.5 dBm / 12.1 dBm
FEC Events (Down/Up):
4978107 / 597
CRC Events (Down/Up):
5258 / 410
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
95194 / 391
Error Seconds (Local/Remote):
977 / 275

Problem with Cisco 861W router and outgoing VPN

We have a Cisco 861W router that is blocking an outgoing PPTP on the internal access point only. The outgoing VPN works when the traffic is through a wired connection or the connection is on another access point. We fail to make a connection only when connection to the 861W's internal Access Point.
Here is the Access Point Configuration:
Current configuration : 2100 bytes
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname obap
enable secret 5 $1$.1RF$go1D7WITXUn3s8TUaw3tC.
no aaa new-model
dot11 syslog
dot11 ssid OLIVER
   authentication open
   authentication key-management wpa
   guest-mode
   wpa-psk ascii 0 XXXXXXXXXXX
username XXXXXX privilege 15 secret 5 $1$Wc0K$OzcQDDQfjHP6La31eXMoG/
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers aes-ccm tkip
ssid OLIVER
antenna gain 0
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface GigabitEthernet0
description the embedded AP GigabitEthernet 0 is an internal interface connecti
ng AP with the host router
no ip address
no ip route-cache
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address 192.168.0.2 255.255.255.0
no ip route-cache
ip http server
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
bridge 1 route ip
banner login ^CC
% Password change notice.
Default username/password setup on AP is cisco/cisco with priv¾ilege level 15.
It is strongly suggested that you create a new username with privilege level
15 using the following command for console security.
username <myuser> privilege 15 secret 0 <mypassword>
no username cisco
Replace <myuser> and <mypassword> with the username and password you want to
use. After you change your username/password you can turn off this message
by configuring "no banner login" and "no banner exec" in privileged mode.
^C
line con 0
privilege level 15
login local
no activation-character
line vty 0 4
login local
cns dhcp
end
obap#
Here is the Router's Configuration:
Current configuration : 5908 bytes
! No configuration change since last restart
version 15.0
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
hostname obrouter
boot-start-marker
boot-end-marker
logging buffered 51200
logging console critical
enable secret 5 $1$i9XE$DjxFVAEC9nC4/r6EQKCd6/
no aaa new-model
memory-size iomem 10
clock timezone PCTime -5
clock summer-time PCTime date Apr 6 2003 2:00 Oct 26 2003 2:00
crypto pki trustpoint TP-self-signed-1856757619
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1856757619
revocation-check none
rsakeypair TP-self-signed-1856757619
crypto pki certificate chain TP-self-signed-1856757619
certificate self-signed 01
3082024D 308201B6 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31383536 37353736 3139301E 170D3036 30313032 31323030
34345A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 38353637
35373631 3930819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B1A4 FB786547 3D582260 03DB768D 116BDE9A 309FBA04 B53F77B0 BFE32344
7C3439B3 97192B36 760A9411 1D5C7549 8D86F532 ABA44F53 0D08B7F4 A9A747D5
071330C3 65BF25A8 927F3596 29BB5A80 90C8D169 22268476 3B8DDE1E FDB7170D
B4820D03 5580A849 A92C7E76 9AC10867 505A2FEE 64360741 7F9DBDBF 3D79982C
F81D0203 010001A3 75307330 0F060355 1D130101 FF040530 030101FF 30200603
551D1104 19301782 156F6272 6F757465 722E6272 75736868 6F672E63 6F6D301F
0603551D 23041830 168014D8 5BC2FFB2 967A4C7B 11B44122 5C8D31F7 749B9230
1D060355 1D0E0416 0414D85B C2FFB296 7A4C7B11 B441225C 8D31F774 9B92300D
06092A86 4886F70D 01010405 00038181 005901F1 C239074B B8213567 CF7B65BF
DAFE4557 69B2A3B1 5F2593C7 A54B9598 23FD5E7A 563AA6E0 AFB25801 FA0061E8
F9545372 DB600B3A BE68AE65 1EDA593E 6A0C96B8 5A4136AF 393F9AAC 651E1C36
B8B7C6C0 47936C24 D2ECE9A5 9446EE32 FC7461FA AD8CF1CE A7FBF341 07E9C3C6
505AB88D 0E7FCAFC 5792298A E5E4D1FE CC
        quit
no ip source-route
ip dhcp excluded-address 192.168.0.1 192.168.0.99
ip dhcp pool ccp-pool1
   import all
   network 192.168.0.0 255.255.255.0
   dns-server 216.49.160.10 216.49.160.66
   default-router 192.168.0.1
ip cef
no ip bootp server
ip domain name brushhog.com
ip name-server 216.49.160.10
ip name-server 216.49.160.66
license udi pid CISCO861W-GN-A-K9 sn FTX155281FY
username tech38 privilege 15 secret 5 $1$d/4Z$n/23EsXbzfHF5XfJ8Nv.y0
ip tcp synwait-time 10
ip ssh time-out 60
ip ssh authentication-retries 2
interface FastEthernet0
interface FastEthernet1
interface FastEthernet2
interface FastEthernet3
interface FastEthernet4
description $ES_WAN$$FW_OUTSIDE$
no ip address
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
duplex auto
speed auto
pppoe-client dial-pool-number 1
interface wlan-ap0
description Service module interface to manage the embedded AP
ip unnumbered Vlan1
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
arp timeout 0
interface Wlan-GigabitEthernet0
description Internal switch interface connecting to the embedded AP
interface Vlan1
description $ETH-SW-LAUNCH$$INTF-INFO-HWIC 4ESW$$ES_LAN$$FW_INSIDE$
ip address 192.168.0.1 255.255.255.0
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface Dialer0
ip address negotiated
no ip redirects
no ip unreachables
no ip proxy-arp
ip mtu 1452
ip flow ingress
ip nat outside
ip virtual-reassembly
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname XXXXXXXXXXXXX
ppp chap password 7 XXXXXXXXXXXXXXXX
ppp pap sent-username XXXXXXXXXXXXXX password 7 XXXXXXXXXXX
no cdp enable
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip nat inside source static tcp 192.168.0.25 80 interface Dialer0 80
ip nat inside source list 1 interface Dialer0 overload
ip route 0.0.0.0 0.0.0.0 Dialer0
logging trap debugging
access-list 1 remark INSIDE_IF=Vlan1
access-list 1 remark CCP_ACL Category=2
access-list 1 permit 192.168.0.0 0.0.0.255
dialer-list 1 protocol ip permit
no cdp run
control-plane
banner exec ^C
% Password expiration warning.
Cisco Configuration Professional (Cisco CP) is installed on this device
and it provides the default username "cisco" for one-time use. If you have
already used the username "cisco" to login to the router and your IOS image
supports the "one-time" user option, then this username has already expired.
You will not be able to login to the router with this username after you exit
this session.
It is strongly suggested that you create a new username with a privilege level
of 15 using the following command.
username <myuser> privilege 15 secret 0 <mypassword>
Replace <myuser> and <mypassword> with the username and password you
want to use.
^C
banner login ^CAuthorized access only!
Disconnect IMMEDIATELY if you are not an authorized user!^C
line con 0
login local
no modem enable
transport output telnet
line aux 0
login local
transport output telnet
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 0 4
privilege level 15
login local
transport input telnet ssh
scheduler max-task-time 5000
scheduler allocate 4000 1000
scheduler interval 500
end
Any help would be appreciated

Hello,
i have the same problem with router CISCO861W-GN-E-K9. Version 12.4(22r)YB5, RELEASE SOFTWARE (fc1)
Can someone help?
Thank you.
Here is my config for internal AP and router.

Problem with severe connection fail and slow inter...

Havin problem with several automatic disconnection, slow internet and cant get inside online bt repair centre coz its sayin - this no is not provided by bt business...
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 2 days, 06:57:44
Downstream: 1.122 Mbps
Upstream: 80 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 4.0 dB / 7.2 dB
Line attenuation (Down/Up): 65.0 dB / 34.6 dB
Output power (Down/Up): 19.1 dBm / 10.0 dBm
FEC Events (Down/Up): 9019906 / 503
CRC Events (Down/Up): 656 / 131
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 5492 / 23
Error Seconds (Local/Remote): 62 / 33

as you are a business user you need to post on the business forum https://business.forums.bt.com/
this forum is for residential customer
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

AP express PPPoE problem

Hi,
I have problems connecting my APe to the internet with PPPoE.
Normaly my APe is configured as a wireless client of my
existing network only used for airtunes.
Now I want to use the APe at another place as DSL-router. So
I´ve setup a new profile using following config:
Wireless Mode: Create a Wireless Network (Home Router)
Internet Connect using: PPPoE
Network: Share a single IP address (using DHCP & NAT)
Connection to the new wireless network an the APe works
fine: I get an IP from the APe and can ping the APe
If I connect the APe to my DSL-Modem (ethernet modem, not
usb), the light gets green but I´m not connected to the
internet.
I´ve validated the PPPoE login with another router.
I´ve reset the modem and APe several times.
I´ve reset the APe th factory defaults and create an new
config.
I´ve setup a syslog-daemon and set syslogging to debug on
the APe, but only got following messages:
ppp: Connecting via ethernet (user "MYUSERNAME" service "").
ppp: Connecting via ethernet (user "MYUSERNAME" service "").
ppp: Connecting via ethernet (user "MYUSERNAME" service "").
Firmware: Apple Base Station V6.3
Does anyone have a tip to solve this problem?
Thanks
carsten
Windows XP Pro

I don't know that much about Windows. I will only setup a shared folder for my clients who have a Windows laptop from work to share docs with their Mac at home. What I have found to work is to setup the Base Station to connect to the ISP (if they use PPPoE) via PPPoE (Point To Point Protocol over Ethernet) and then set the computer so that it will not attempt to connect to the base station via PPPoE. In the Mac operating System there is a check box that says "connect via PPPoE". I uncheck that box. If that box in OSX is checked it will continue to try to make the connection to the ISP and always fail. Their must be some kind of conflict. There may be a different way of doing it but I am not aware of it. I am sticking to what works and the above works without any problems. As I said I am not that familiar with Windows at this point so I don't know what choices are available when setting up the computer. With Boot Camp coming out I may have to delve a little deeper into it as I am sure that I will have clients asking me to setup a partition on their drive in order to run Windows. My question is are you using PPP on a dialup? If you are on dialup then that is a different story. If you mentioned a dialup connection on your post, then I missed that and I apologize.
Rog

Problems with router connecting to internet

Several weeks ago, there was a small blackout for a couple hours. When the power came back on, I could not get an internet connection. After disconnecting the router, and connecting the modem directly to the computer, I have been able to get online. However, I still cannot seem to get the router to work.
I have followed the steps to set up a PPPoE connection several times. The correct display lights come on on both the modem and the router. Also, the router's status page says it is connected and the computer's network connections says that the internet gateway is connected.
Any help would be greatly appreciated.

When you have a storm or power failure, disconnect all power cords and cables between the wall and the modem and you will not have any problems with your network
Greetings from Northern Ontario, Canada

Niggly problem with Hotmail - Sending from a third party email address

I need true push email on my BlackBerry, but also need access from a PC and need to send from my own email address. The easiest way I've found to do this is to forward all emails to my own address to a Hotmail address and use Hotmail as my main provider. Everything works as it should - I've got Windows Live Mail setup on my PC and all emails are sent to the BlackBerry the instant they're received. However, I've got a niggling problem with sending emails from the BlackBerry...
On the Hotmail website, I've set my own email address as the default "From" address and in Windows Live Mail, I've set my email address as my own address. So, if I send email from the Hotmail site or from Windows Live Mail, my own email address is used as the "From" address and not the Hotmail address. If I send email from the BlackBerry, it uses the Hotmail address as the "From" address and not my own address. I've set my own email address as the "Reply To" address in BlackBerry Internet Service but it still shows the Hotmail address. I can't see anyway to change this and it's the only problem I have...
I have tried the GoogleMail service, and this worked fine but every email I sent (either from Google Mail, Outlook or the BlackBerry) would copy itself to the BlackBerry and was getting a bit of a pain.
I have also tried Yahoo Mail but this wouldn't allow me to send email from another email address.
Any ideas from anyone? Either to allow emails sent from my BlackBerry to show my own email address as the "From" address, or to stop emails sent through Google Mail to copy themselves to the BlackBerry?

clnock wrote:
I need true push email on my BlackBerry, but also need access from a PC and need to send from my own email address. The easiest way I've found to do this is to forward all emails to my own address to a Hotmail address and use Hotmail as my main provider. Everything works as it should - I've got Windows Live Mail setup on my PC and all emails are sent to the BlackBerry the instant they're received. However, I've got a niggling problem with sending emails from the BlackBerry...
On the Hotmail website, I've set my own email address as the default "From" address and in Windows Live Mail, I've set my email address as my own address. So, if I send email from the Hotmail site or from Windows Live Mail, my own email address is used as the "From" address and not the Hotmail address. If I send email from the BlackBerry, it uses the Hotmail address as the "From" address and not my own address. I've set my own email address as the "Reply To" address in BlackBerry Internet Service but it still shows the Hotmail address. I can't see anyway to change this and it's the only problem I have...
I have tried the GoogleMail service, and this worked fine but every email I sent (either from Google Mail, Outlook or the BlackBerry) would copy itself to the BlackBerry and was getting a bit of a pain.
I have also tried Yahoo Mail but this wouldn't allow me to send email from another email address.
Any ideas from anyone? Either to allow emails sent from my BlackBerry to show my own email address as the "From" address, or to stop emails sent through Google Mail to copy themselves to the BlackBerry?
Hi,
I've had this sent items in my inbox, problem with Gmail. You can add a filter from the settings page of your gmail account. The filter should be applied to all emails from your email address [[email protected]] and skip the Inbox should be selected.
Have you tested the "Reply to" option properly? Send a mail from your BB to a friend and ask them to hit the reply button, see which account it goes to.
===========================================================
If I've helped, please click the Kudos button.
If your issue has been resolved, please mark it as solved.
Joe
===========================================================

RV012 PPPOE problem with Googlemail.

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