RV016 Router Questions

I am using an RV016 Router on a network with about 30 clients. The router is configured for IPV4 only, DHCP is turned off, and all clients are authenticated using their MAC address and a static IP address. However, some MAC addresses are allowed to connect, even though they are not in the table of authorized IP addresses and MAC addresses. How are they able to connect?
With this configuration, how can I see who is connected and on what IP address?
When I check the boxes at the bottom to block IP addresses with incorrect MAC addresses, or block addresses not on the list, the router blocks all clients, even though most of the IP's and MAC's are matched up correctly. Why?
When attempting to set up bandwidth shaping for specific IP addresses, I often receive an error message that the minimum speed is greater than the maximum speed allowed, which is not true? I can't tell when I will or will not receive this error message. Why?
I am using the latest firmware on the router.

Thiago,
Whenever QOS is implemented it has certain criteria in which it has to match or it will not apply the QOS to the frame.
There is port based, where everything that passes through that port will receive the higher quality of service than the other ports.
Then there is protocol or ip based QOS, where if the protocol matches that protocol or port number then it receives the QOS. If it is ip based, it has to match the ip address range you specify to receive the QOS.
So if you have QOS implemented to match those protocol ports, then only if the traffic matches that criteria verbatim will it be applied.
In the Switching world, you have to create acl's to match certain criteria to apply qos. You can say any packet in a certain ip address scheme, matching this protocol port will receive this QOS.
Hope this helps expain QOS a little bit for you.

Similar Messages

Unable to establish VPN connection on rv016 router through QuickVPN

We have an RV016 router with a VPN tunnel configured for remote access called Home. I installed the QuickVPN software that came with the router and tried to establish a connection. I get an error right away stating that a connection couldn't be established and lists some probable problems. I downloaded the latest QuckVPN application and again tried to get a connection and get the same problem. When I check the wget_error file it says bad port number. I have the software configured to use Auto for the port number. I also disabled the firewall as suggested and still the same error. It's an XP client with SP3. Is there a way to tell what port the tunnel is using and maybe set that port number and maybe get a connection?

Ok, try to do the following:
- Go to the VPN clien Accounts and generate a new certificate, DO NOT EXPORT IT.
- On the local machine, remove the previous certificate.
- Try to connect again, you will see a warning message in regards to the certificate, hit NO and continue.
Hopefully that will get it to work.

RV016 Router Blocking Wireless Reception

We cannot access our wireless modem because the Cisco router is blocking it. When I try to access the router through a browser I get a message that the router is blocking access. HELP!!

Okay, I just double checked and the Westell router is plugged into the Internet port of the RV016 router. The RV016 is plugged into the ethernet port on the server computer. We get internet fine on all the computers, but we do not have wireless access for other machines. The Westell router has wireless. The wireless light is not on. I called CenturyLink who work with the Westell router and they told me it is the Cisco router that is stopping the wireless. My Cisco router is over a year old, so here I am.
The RV016 IP address is: 192.168.2.100.
I can't get the computer to find the wireless connection. When I originally set up the RV016, I didn't activate a wireless connection. I wish I would have!

Agent Selection/Routing Question

Hello:
I wanted to run a question by the group to get some feedback on a question I have surrounding Agent routing within UCCX (8.5 su4).
Here is the setup of the environment:
CSQ1: General
Routing Criteria: LAA
CSQ2: Spanish
Routing Criteria: Most Skilled
Agent1
has Skills of General and Spanish.
Their competency is the same within both skills.
Question: Calls are in queue for both CSQ's, although the call in the spanish CSQ has been in queue longer. And agent 1 goes ready. Whats currently happening is that agent 1 is getting another call from the General Queue as opposed to getting it from the spanish queue.
How do I ensure that agent 1 gets the call from the spanish CSQ over the general CSQ? Each CSQ needs to keep the Routing Criteria the same.
My thought is that it has to be one of these two items, if not a combination of both.
Decrease the Competency of all General agents to a (5) and Making the Spanish competency higher then 5.
in the script, for Spanish Calls use the Set Priority Node to increase Spanish queued calls to be at like a 5, to ensure all spanish calls have a higher priority then general Calls.
Any feedback would be appreciated!

Hi Sean
All calls on the system if you are not using priority steps already should be answered FIFO... provided that there are agents available in the queue that the first call came in (i.e. they meet the minimum competency). Competency, skills/LAA and all those algorythms only affect who gets the call, not which one is served first. The exception to that is if the competency excludes some agents from the CSQ completely.
So a call that arrives in 'Spanish' first should be routed to agents first, as long as there are agents available. Does the same apply if the agent is 'ready' but on a call for example? E.g. call voicemail as the agent, then put a call in to spanish, then one in general, and see which one comes through first.
Priority will work, but will mean that Spanish calls alway queue jump. Priority is absolute, so a p2 call will jump in front of all other lower-priority calls regardless of how long they have been there.
If you just want first-come-first-served, then that's what you should have by default.
Aaron

BT Infinity - HG612 and second router question

Hi,
I've got an odd question. I have BT Infinity and have the HG612 VDSL modem. Does anyone know if and how it can be configured to bridge its WAN connection to another router? For work I need site-to-site VPN access, which is performed by this other router. Unfortunately it needs to own the WAN address, so I need to configure the HG612 to bridge the address with it. Has anyone does this? Is the HG612 even capable of doing this?
I can't find any user manuals on it.
Thanks,
Simon

Hi Andy and welcome
In THIS POST Phil recently wrote.-
"Very proud of myself this afternoon. I'm not much of an expert when it comes to DIY but I have managed to hardwire the router from the back of my house to the office on the first floor at the front. After much contemplation, I decided to buy some external cat5e cable and run this along the same points as the SKY feed. The result looks pretty good and I can now get 37.5Mbps upstairs as well as down. Result."
Phil is very friendly I am sure if you have any questions it might be worth dropping him a PM ( philt1808 ) PM = Private Message if you click on the link philt1808 in brackets on the right you'll see SEND THIS USER A PRIVATE MESSAGE click on that.
Mention it's PC's fault your contacting him...
Edit this thread has some info on cables http://community.bt.com/t5/BT-Infinity/Master-Socket-gt-Modem-gt-Hub-Router-cabling/td-p/408439
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

ESB routing question

Hi,
I have a question on the service that we are writing for the ESB. We are doing some simple transformations on the messages that the ESB consumes through AQ, then outputs to various end points(file adapter, soap adapter, DB adapter) after going through a routing service.
My question is that it seems like the message delivery to the end points is very sequential. I thought that the message was suppose to hit all the end points, regardless of it's state, and move on to the next end point, and only retry the end points that failed. But this does not seem to be the case. Is there a way to achieve this with Oracle ESB?
Thanks.

The issue is that the routing service is sequential. We have a few adapters on the same routing service, and we observe that the message moves through the adapters sequentially.
We are going to try to break out the routing service and end points so that each process dequeues from AQ, goes to one routing service, and one end point. Hopefully this way, there won't be any blocking, and all RS and endpoint can execute independently. The concern then is having a multi-consumer AQ, and I'm not sure if there are any issues with it.

1760 Router Questions

Essentially, I've been studying for the CCNA and I've decided to purchase some older equipment to set up in my house so I can get some additional practice with the IOS interface. I've been looking at 1760 routers on ebay, and it seems like a pretty good place to start as I would like to actually use the devices in my current LAN, rather than simply setting up a lab.
My question is, could I take a 1760 and connect it to my cable modem, and then connect a switch (say a 2950 that I'll purchase a later date) to another interface? What add-in cards will I need to make this possible?
Here's a graphic representation of what I'd like to do.
If the 1760 isn't a good choice for this sort of setup, what would you reccomend? I'd prefer 100Mbit/sec capable routers if possible.
Thanks for the help/suggestions.

Taylor,
if you have a VLAN capable switch and proper IOS support, you can configure PPPoE client on a subinterface hence you can use the 1760 (or any other router) to connect to the ISP and route between VLANs.
This is my current setup:
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
interface GigabitEthernet0/1.4
encapsulation dot1Q 4
ip pim dense-mode
ip igmp query-interval 125
pppoe enable group global
pppoe-client dial-pool-number 9
interface Dialer9
mtu 1490
bandwidth 4672
bandwidth receive 480
ip address negotiated
ip nat outside
ip virtual-reassembly in
encapsulation ppp
ip policy route-map RM-loop1
dialer pool 9
crypto map CM-1
crypto ipsec client ezvpn witopia_IAD
As you can see I use a subinterface to do PPPoE client and have the Dialer 9 interface receive the public IP address then I route traffic to other dubinterfaces. I used to do that on a 1751 nd on a 1721 this is now a 1921.
You need to ensure the pppoe client on 803.1q subinterfaces is supported in the ios version you run and obviously that 803.1q subinterfaces are supported.
You can do all of that in the cisco feature nav.
Enjoy
Fabio

Multiple vlans configuration issue with RV016 router and SG 300-10MP witch

Hi,
I have to configure multiple vlans served with a unique DCHP server . As first step, I just will The DHCP server to serve 2 vlans. The following is the hardware and configuration that I implemented :
Router (RV016 10/100 16-Port VPN Router) as gateway mode:
IP : 172.16.0.1/24
DHCP Server :
IP : 172.16.0.2/24 GW: 172.16.0.1
2 subnets :
172.16.1.0/24 GW: 172.16.1.1 to serve vlan 1
172.16.2.0/24 GW:172.16.2.1 to serve vlan 2
Switch (SG 300-10MP 10-Port Gigabit PoE Managed Switch) as layer 3 mode:
IP 172.16.0.254 (vlan 8 default)
Vlan 1 : 172.16.1.1
Vlan 2 : 172.16.2.1
1 device connected on each vlan
a workstation on the vlan 1
a laptop on the vlan 2
In this scenario (see the attached pdf file) the DHCP server is connected on a router, hosts on vlans dont receive any IP address.
But If I connect the DHCP server on a trunked switch port and adapt the DHCP server gateway 172.16.0.1 to 172.16.0.254, hosts receive ip address properly.
I have to connect the DHCP server directly to the router. How can I do that, what is wrong in the configuration ?
I hope the explanations are clear enough and my English too
Any help will be highly appreciated,
Zoubeir

Hi Eric, the small business group doesn't support the ASA config, but I can help with the switch.
A couple things I notice in your description-
48 port (192.168.1.254) and the other 24P (192.168.1.253) we have a second vlan 20 set up on the 24P switch (192.168.2.253) we have ports 1-12 set for vlan20 (untagged and trunk), the remaining ports on on the default vlan 1.
The connection between the switches, is it 1u, 2t?
The link between the switches should be 1u, 2t, the switches support the trunking and vlan tagging, meaning all communication will work fine.
We have the 24p and 48p switches connect using GE1 and GE1. We are unable to ping a device on vlan 20 ( on the 24p switch
The 24p switch should be in layer 2 mode, if you have the 48 port l3 switch upstream. Additionally, you need to have the default gateway set on the 24p switch.
We have a static route set on the 24p switch (0.0.0.0 192.168.1.0).
Between the switches, it shouldn't require any static routes, assuming you correctly trunk / tag your ge1 ports, with both switches operating in l3, the ip route table dynamically builds the connected routes, therefore a static route is redundant.
-Tom
Please rate helpful posts

2 more router questions

Hi everyone. I had a couple questions about some readings on my FIOS Actiontec router. Sorry if this is basic stuff, but I am still learning:
                    1) On the my main page where it shows my computer's wireless connection it reads that remote access is enabled. What does this mean?
                    2) On the Wireless Status page it shows something called WMM is enabled. What is WMM?
Thanks in advance for any help.
Solved!
Go to Solution.

Well here is an update: I made a lot of changes on my computer based on the advice given to me on this forum. Based on what I changed, I would say it was a combination of remote microsoft and remote verizon processes/services running on my computer. Now that I have disabled or blocked many of those processes and services, the router no longer displays "remote access enabled". Thanks to everyone who responded for your very helpful advice and information.

Stacked SF500-24P and routing question

I'm looking for a stackable L3 switch which can do routing and with PoE and I think the SF500-24P is just right for me but have a question.
Is a stack of 2 of these switches seen as 1 device with 1 outside ip address per VLAN by devices that have this stack as the default gateway? or is something like VRRP active between the 2 stack switches and they both have their own ip address?
Thanks in advance,
Jasper

That is correct. The entire stack seen as one device. once the switches are stacked, there is no need for VRRP, HSRP, etc.. It is all one switch with one IP for management.
HTH

Simple Router Question (except not simple for me)

(Couldn't find another place for this question so I put it here.)
I have a router between my broadband modem and my Macs on the blink. I want to get a new one. I'm not asking for product recommendations as much as terminology clarification.
Again, I need a box that accepts my ethernet cable coming out of my broadband modem. I don't need wireless. It's simply going to allow me to offer ethernet cables out to Airport Express, iMac, etcetera.
What am I precisely looking for?
An ethernet router? Splitter? Does it need to have some sort of high bandwidth? The thing is I see these produces vaguely named and prices all over the place. A simple ethernet 'hub' strikes me as something very cheap ($20-30).
Any help truly appreciated.

Unless your broadband modem is "Also" a router, you need a router.
The Airport Express is a router, but it takes the ethernet cable and provides routing services for WiFi devices. It will not provide additional ethernet services for other devices.
You can NOT use an ethernet switch nor an ethernet hub.
While you can get ethernet only routers, the chances are that you will pay a premium over just getting a WiFi base station.
A WiFi base station is mostly a commodity items so they are often very inexpensive.
If you really do not need the WiFi services, many WiFi base stations allow you to turn off the WiFi.
Also note. If you are going to use the Airport Express to provide your WiFi, then you should configure it so it is in "Bridge" mode, otherwise you will have multiple isolated subnets where the devices on WiFi will not be able to properly see the devices on your ethernet. Putting the Airport Express in "Bridge" mode makes the WiFi network part of the same subnet that the ethernet devcies are on.

Router Questions

How can I change the current ip of something in my routher?
Also how can I rename something if the rename is not present?
Also, not all of my COAX connections are showing up in the router and they are on, I know they used to but not anymore.
I am currently using the rename url and the ip to rename any device but I am curious as to why the verzion router does not have the text to rename some stuff begin with... ex:
javascript&colon;mimic_button('rename_device:%20192.168.1.2..',%201)
Solved!
Go to Solution.

What you are referring to is "DHCP Address Reservation". To do this with then ActionTec, sign into the router, select "Advanced", then "IP Address Distribution", then "Connection List". Find the object you wish to make a static reservation for, note it's MAC Address and DELETE it from the connection list. Then, select "New Static Connection" and supply the name, ip address, and Mac Address. Save everything and exit the router. Release and renew the IP address on the device in question and you should see it now appear on the address you desire.

Skills Based Routing Questions

Hello,
I have a question regarding skills based routing. I am trying to use the algorithm of "Least skilled by order". I am expecting the following:
NY-CSQ
(skills in order)
- Shopping (skill)
- Driving
- Walking
Boston-CSQ
(skills in order)
- Driving (skill)
- Shopping
- Walking
LA-CSQ
(skills in order)
- Walking (skill)
- Shopping
- Driving
Agents
AgentA
- Walking - 1
- Shopping - 2
- Driving - 2
AgentB
- Driving - 1
- Walking - 2
- Shopping - 3
AgentC
- Shopping - 1
- Driving - 2
- Walking - 3
AgentD
- Shopping - 1
- Driving - 2
- Walking - 3
Assuming a call comes in for NY-CSQ and all agents are ready. I'm expecting the call to go to longest available between AgentC and AgentD. Instead, the call goes to AgentA who has the least overall skill.
I cannot find in documentation the difference between "Least skilled", and "Least skilled by order". In this case, assuming that AgentC and/or AgentD are available, I always want the call for NY-CSQ to go to them first based on the order of the skills in the CSQ.
Any thoughts?
Thanks,
Jeff

Refer to CUCCX 7.0(1) Administration guide, pages 7-21 & 7-22.
•Longest Available—Selects the agent who has been in the Available state for the longest amount of time.
•Most Handled Contacts—Selects the agent who has answered the most handled calls.
•Shortest Average Handle Time—Selects the agent who generally spends the least amount of time talking to customers.
•Most Skilled—Used for expert agent call distribution. Selects the agent with the highest total competency level. The total competency level is determined by adding the agent’s competency levels for each of their assigned skills that are also assigned to the CSQ.
–Example 1: If Agent1 is assigned Skill1(5), Skill2(6), and Skill3(7) and CSQ1 specifies Skill1(min=1) and Skill3(min=1), the total competency level for Agent1 for CSQ1 is 12.
–Example 2: If Agent1 is assigned Skill1(5) and Skill2(6) and Skill3(7) and CSQ1 specifies Skill1(min=1), only, the total competency level for Agent1 for CSQ1 is 5.
•Least Skilled—Used for expert agent call distribution. Selects the agent with the lowest total competency level. The total competency level is determined by adding the agent’s competency level in each assigned skill.
•Least Skilled by Weight—Used for expert agent call distribution. Selects the agent with the lowest total competency level multiplied by the skill’s associated weight.
•Most Skilled by Weight— Used for expert agent call distribution. Selects the agent with the highest total competency level multiplied by the skill’s associated weight.
•Most Skilled by Order— Used for expert agent call distribution. Selects the agent with the highest total competency level in the ordered list.
•Least Skilled by Order— Used for expert agent call distribution. Selects the agent with the lowest total competency level in the ordered list.
Note: If two or more agents have equal competency level, then the selection automatically defaults to Longest Available selection criteria.

RV016 - QoS questions

Good evening everyone
I'm a network administrator and I have been struggling with QoS and I will explain why.
My RV016 is directly connected to the modem and to a gigabit switch as well. there's only one cat6 carrying the traffic to the switch, which is connected to every single device that we have in our network, including IP telephones.
The RV016 provides two types of QoS which is the prioritazation of an application, where I have already configured to prioritize RTP traffic for voice(ports5000-9000). However, if I prioritize the port which carries all my network traffic with a "High"priority, I BELIEVE it will prioritize and tag every type of traffic that is being passed through the wire, making my application QoS configuration completely useless. I had never taken any QoS courses, so I'm just assuming that this is what is going to happen. .
My question here is, if I leave out the port that carries all the traffic with a "normal" priority tag instead of "High" and prioritize RTP traffice through application QoS, will that be enough to prioritize RTP traffic? Or do I need to configure each IP Phone to a port and prioritize the port to high as well to ensure that RTP traffice will be prioritized?
Any help would be highly appreciated. Thanks in advance!

Thiago,
Whenever QOS is implemented it has certain criteria in which it has to match or it will not apply the QOS to the frame.
There is port based, where everything that passes through that port will receive the higher quality of service than the other ports.
Then there is protocol or ip based QOS, where if the protocol matches that protocol or port number then it receives the QOS. If it is ip based, it has to match the ip address range you specify to receive the QOS.
So if you have QOS implemented to match those protocol ports, then only if the traffic matches that criteria verbatim will it be applied.
In the Switching world, you have to create acl's to match certain criteria to apply qos. You can say any packet in a certain ip address scheme, matching this protocol port will receive this QOS.
Hope this helps expain QOS a little bit for you.

Two quick VLAN routing questions

lets say I have a L3 switch routing 4 VLANs
VLAN 1 is 192.168.10.0/24, the switch's virtual interface is 192.168.10.254 inside this vlan
VLAN 2 is 192.168.20.0/24, the switch's virtual interface is 192.168.20.254 inside this vlan
VLAN 3 is 192.168.30.0/24, the switch's virtual interface is 192.168.30.254 inside this vlan
VLAN 4 is 192.168.40.0/24, the switch's virtual interface is 192.168.40.254 inside this vlan
there is only one router going out from this switch to the net, and lets say it is in VLAN 1 and it's address is 192.168.10.1
first question-- inside of the L3 switch I will need to add a default route of 0.0.0.0 0.0.0.0 192.168.10.1
so that all traffic not corresponding to a 192.168.x.x address knows where to get out to the net, correct?
secondly- when configuring that router, is there a difference if I use the following static route:
192.168.20.0 255.255.255.0 192.168.10.254
instead of
192.168.20.0 255.255.255.0 192.168.20.254
either way, the packet gets to the L3 switch, but in one case it gets there via the VLAN interface inside of VLAN 1, and in the other case, it gets there via the VLAN interface inside of the VLAN for which the traffic is destined anyway. what im trying to figure out is, will this make any difference at all? especially in terms of broadcast packets?
if it makes no difference, then is it safe to say that the following static route would be optimal?
192.168.0.0 255.255.0.0 192.168.10.254
Solved!
Go to Solution.

Re "firstly". Correct. The L3 switch will route traffic according to its routing table. By default it knows all IP subnets to which it is directly connected to, i.e. all the VLAN subnets. If you have to add a default route manually or not depends on the exact implementation. It may well be that the L3 switch will use the any default gateway for routing which you use for the IP settings of the switch itself (if there is an option in the web interface to set a default gateway). If you cannot define a default gateway on the L3 switch you probably have to add a static route manually. The easiest way should be to check the current routing table and see if there is a default gateway or not.
Re "secondly". A router can only forward packets to the next hop router. The next hop router must be connected to that router. The route "192.168.20.0 255.255.255.0 192.168.10.254" is correct for a router with IP address 192.168.10.1 and subnet mask 255.255.255.0 as 192.168.10.254 is connected to the router. "192.168.20.0 255.255.255.0 192.168.20.254" is not correct. The router cannot learn the path to a specific subnet 192.168.20.0/255.255.255.0 by using a gateway in that subnet. It is not correct to use that kind of a route and you should not use it even if it might even work (because the router does a plain ARP request to find the MAC address of 192.168.20.254 and your L3 switch will respond to the ARP request even if it is on the internet of 192.168.10.254). The very moment when there would be another router between the 10 and 20 subnets it would not work anymore...
Re your conclusion: I would recommend to keep four static routes for the existing subnets on the L3 switch instead of putting everything into a larger single subnet which includes a lot of addresses which are not connected there. Technically it works if you only use working IP addresses. But you will see some loops if you send something to 192.168.55.50 or similar. The gateway router will send it to the L3 switch which will send it back to the gateway. They should figure it's a loop but still I would not recommend this kind of setup... Add routes for each of the L3 switch subnet...

RV016 Router Questions

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