RV042 configuration with QuickVPN in Windows 7

Hi,
I've been working on getting a client to Gateway configuration going for quite some time now.  Had it working with a different Cisco single wan router that failed.  The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement.  Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm
Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
2012/10/02 12:55:07 [STATUS]One network interface detected with IP address 192.168.10.20
2012/10/02 12:55:07 [STATUS]Connecting...
2012/10/02 12:55:07 [DEBUG]Input VPN Server Address = 72.14.99.251
2012/10/02 12:55:07 [STATUS]Connecting to remote gateway with IP address: 72.14.99.251
2012/10/02 12:55:08 [STATUS]Remote gateway was reached by https ...
2012/10/02 12:55:08 [WARNING]Remote gateway wasn't reached...
2012/10/02 12:55:08 [WARNING]Failed to connect.
2012/10/02 12:55:08 [STATUS]Remote gateway was reached by https ...
2012/10/02 12:55:08 [WARNING]Remote gateway wasn't reached...
2012/10/02 12:55:08 [WARNING]Failed to connect.
2012/10/02 12:55:08 [WARNING]Failed to connect!
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
2012/10/02 12:55:07 [STATUS]One network interface detected with IP address 192.168.10.20
2012/10/02 12:55:07 [STATUS]Connecting...
2012/10/02 12:55:07 [DEBUG]Input VPN Server Address = 72.14.99.251
2012/10/02 12:55:07 [STATUS]Connecting to remote gateway with IP address: 72.14.99.251
2012/10/02 12:55:08 [STATUS]Remote gateway was reached by https ...
2012/10/02 12:55:08 [WARNING]Remote gateway wasn't reached...
2012/10/02 12:55:08 [WARNING]Failed to connect.
2012/10/02 12:55:08 [STATUS]Remote gateway was reached by https ...
2012/10/02 12:55:08 [WARNING]Remote gateway wasn't reached...
2012/10/02 12:55:08 [WARNING]Failed to connect.
2012/10/02 12:55:08 [WARNING]Failed to connect!
the interior LAN subnet is 192.168.0.X while mine is 192.168.10.X so that should not be a conflict.  I have allowed access to all ports on WAN1 in the router firewall at this point as well.  
Not sure of the complete setup steps in the new router when it asks for IP, IP & FQDN, etc.  Also not clear  on what is happening when I get the lines stating the gateway was reached, then immediate that it was not reached.   Split personality?
Any help would be greatly appreciated
Andrew

Well it worked a llittle.  I got the client in as well as my own.   The very next day we started getting message regarding being unable to reach the remote gateway.  Upon looking at the log we saw, on both machines, that the final ping to verify failed.  In the router we do allow ping to the router.  Not very impressed with the router or the QuickVPN software and the clients is about to return the router and demand a refund.  It should not be this difficult.  Working, then when nothing has changed it just stops working.  That's bull.  Now trying to setup a tunnel without QuickVPN but I do not understand the remote client setup settings on the 'client to gateway' setup.  When it says email or domain name what are they referring to?

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    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

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    modules:/opt/novell/eDirectory/lib64:/opt/novell/eDirectory/lib64/nds-modules
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    PARENT NAME: apd.com.ph
    FOREST NAME: apd.com.ph
    NETBIOS NAME: VEC
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    Thanks for the reply.
    I have some followup questions
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    -- vec.apd.com.ph -- Andromeda.vec.apd.com.ph (DNS)
    -- Pictor.vec.apd.com.ph ( additional domain server ) -> "Failed to configure in DSFW"
    1. apd.com.ph, dlpc.apd.com.ph, vec.apd.com.ph are DSfW domains or just DNS domains ?
    2. Andromeda.vec.apd.com.ph (DNS) - is this the DC of a DSfW domain ?
    3. You are adding the Additional domain controller to the vec.apd.com.ph domain right ?
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    # LDAPCONF=/etc/opt/novell/xad/openldap/ldap.conf /usr/bin/ldapsearch -Y EXTERNAL -s sub -b dc=ph "(objectclass=dniplocator)" dn
    Heres the result ;
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    SASL /EXTERNAL authentication started
    SASL username: gidNumber=0+uidNumber=0, cn=peercred,cn=external,cn=auth
    SASL SSF: 0
    # extended LDIF
    # LDAPv3
    # base <dc=ph(objectclass=dniplocator) [email protected]> with scope subtree
    # filter: (objectclass=*)
    # requesting:ALL
    # search result
    search : 2
    result : 32 No such object
    text : NDS error : no such entry (-601)
    # numResponses :1
    This is strange. This ldapsearch is failing to find the locator object in the tree under dc=ph.
    - Can you try this same command from your FRD DC too and find the result ?
    - Is your server non-name mapped or your adding a DSfW server into an existing eDirectory tree (name mapped) ?
    - If it is later can you try the same search with '-b' parameter replaced with container to which FRD is mapped to into the eDirectory Tree.
    - Can you tell in your setup where are the locator object present for your first DSfW server which is acting as DNS server ?
    - While installing this ADC server, you have given the remote dns server as 192.168.81.92. In the YaST DNS screen did you do retrieve (by clicking 'retrieve' button on the screen ) or you entered those inputs manually ?
    - Another follow up question. The locator context provided to the ndsdcinit command in your first post, is 'ou=OESSystemObjects,dc=vec,dc=apd,dc=com,dc=ph'. Can you confirm your locator
    context is correct ?
    [/QUOTE]
    b.) running the command in the ADC PICTOR;
    SASL /EXTERNAL authentication started
    ldap_sasl_interactive_bind_s: invalid credentials (49)
    [/QUOTE]
    This is expected as the server is not completely configured.
    Please get it touch with our NTS for passing on more information about this setup.

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