RV180 router will not connect to ISP using PPPoE

I had the same problem.  The RV180W would not connect to an AT&T DSL connection using PPPoE (modem in bridge mode), or behind the DSL Modem/router with the DSL modem/router providing a dynamic IP to the RV180W or a cable modem (TimeWarner Roadrunner dynamic IP).  I upgraded the firmware yesterday and now the RV180W will connect to a dynamic WAN IP, but it still will not connect using PPPoE.
I have also noticed the admin interface is only accessible about 75% of the time.  When going to 192.168.1.1 the login prompts either don't come up or if they do, after logging in, the screen never fully loads after that.  I have to reboot the router to get it to work.
Also, the router has not yet pulled DNS from either the DSL or the cable modem.  I had to manually enter those addresses.
Any suggestions on the PPPoE issue?  Any thoughts as to why the admin interface is not always accessible or the DNS?
Thank you,
Ron

Hi Ron, thanks for using our forum, my name is Johnnatan and I am part of the Small business Support community. About your login issue I recommend you to use different browsers such as Mozilla, i.e 9.0 or superior, Safari, Opera etc. About the PPPoE question, basically you just need the username and the password provided by your ISP. Can you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link. http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
I hope you find this answer useful,
*Please mark the question as Answered or rate it so other users can benefit from it*
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

Similar Messages

  • MBP upgraded to Yosemite and now will not connect to Internet using a Cisco router

    I Upgraded my MBP mid 2010 to Yosemite and now it will not connect to Internet using a system that involves typing in my user name and password in an auto pop up window provided by Cisco security systems. Before, using Mavericks, it worked perfectly: boot up MBP and the Cisco pop up auto loaded. Typed it my password and hey presto, connected to Internet. Now, zilch. There is nothing wrong with the Cisco cos my iPad connects ok, as do both my iPhone's.
    the problem is with Yosemite therefore. Please help. I tried all the usual diags, etc to no avail.
    Message was edited by: AWAC

    Sounds like there could be some kind of compatibility issue between ICS and this Bluetooth device of yours. Is there any compatibility info from the manufacturer about which Android versions that's being supported?
     - Community Manager Sony Xperia Support Forum
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • WRT54G ver.6 wireless router will not connect either way

    WRT5G ver.6 Router will not connect to the internet or other PCs wired nor wirelessly, PC shows "limited or No Connection".  The orange light is not on and will not come on when I press the Cisco System Light/Button on front.  I cannot access the router through the browser nor PING it through the command prompt.  I have tried to reset it and unplug it for few seconds, please, me OBIWAN, your my only hope.

    I think your router is bricked, You can try the steps on this link and check if it solves your problem or not.

  • HT1937 4s will not connect to Internet using sim card

    Girlfriends iphone 4s will not connect to Internet using sim card. It uses a "three" prepaid sim - and was only recent purchased and installed.... She is in HK but cannot speak Chinese so having problems sorting it out...... All the settings look correct - cellular data turned on etc........... I am not with her in HK also so I can't grab the phone and check ..... Can anybody help

    Go here on your phone, see if you can add the correct APN settings to your phone:
    http://www.unlockit.co.nz/unlockit/

  • OVI Suite will not connect my N8 using USB

    Hello
    For some very odd reason the only way I can connect to OVI Suite is by Bluetooth.
    When I plug the USB cable in and starts OVI Suite nothing happens. 
    Nothing happens vice versa either.
    I'm using Suite version 3.0.0.290 on Windows XP. Nothing is wrong with my USB connections in general. 
    It is a problem since Bluetooth isn't ideal for transporting huge amounts of data.
    Any ideas?
    Solved!
    Go to Solution.

    Success!!
    Nokia Care came through for me!
    Pretty complex procedure though.
    Try this:
    1. Disconnect your phone from your computer.
    2. Go to Add/Remove programs in the Control Panel.
    3. Remove Nokia Connectivity Cable Driver  
        Remove Nokia Ovi Suite
        Remove PC Connectivity Solution
    4. Download and run Nokia PC Suite Cleaner from
    http://www.nokia.dk/produktsupport/download-software/pc-suite/how-to/nokia-pc-suite-cleaner
    5. Reboot
    6. Download latest version of OVI Suite from
    http://www.nokia.dk/produktsupport/download-software/nokia-ovi-suite/compatibility-and-download
    7. Turn off you AntiVirus/Spyware and Firewall(Including Windows Firewall is enabled) software before you start the install of OVI Suite- very important!!
    8. Reboot after installation of OVi Suite
    9. Do not start OVI Suite yet after reboot!
    10. Make sure your AV Software/firewall is not turned on.
    11. Connect your phone using your USB cable.
    12. The drivers should install without any problems. Takes a minute or so.
    13. Start OVI Suite after Windows reports that the installation was succesful.
    Everything should work now

  • New N router will not connect to the internet

    I recently acquired the Actiontec MI424WR Rev. I router.  I'm upgrading from the MI424-WR Rev. D router.  I followed the instructions and all of the necessary lights come on except for the "internet" light.  It stays yellow and does not turn green.  I double-checked the connections.  The "power" light is a solid green.  The "wan coax" is a solid green.  I connect ethernet cables to the yellow ports and they show green.  Please let me know what I may be doing wrong in my setup.  Thanks.
    Solved!
    Go to Solution.

    How do I release my DHCP lease
    you might have missed this step.
    Also I don't think you have to return that router, so if you do not (read your packing slip it will tell you) then you might want to take this under advisement.  It's a really neat way to make that old router useful..
    Can I get an ethernet connection in a room with only coax?

  • RT31P2 router will not connect to internet

    I have a RT31P2 router that I use for my vonage phone. While I lived in Japan using cable internet my router always worked fine. I then used the router in the US with a DSL connection and still no problem. Recently I tried using my router in Colombia with a DSL connection and I get nothing. I can not get any internet connection from the modem to the router in order to use the phone and can not get internet connection through the router for my computer. I disconnected the router and hooked up the modem directly to my computer and internet works fine. I wondered if my router had been damaged during my flight to colombia. When I returned to the US i then connected the router to a DSL connection and it worked fine again. For some reason I can not get it to work with the DSL connection in colombia. The other thing is that I can not access the set up page either. I type in the routers address in the web browser and i get nothing. Also the only lights that stay illuminated on the face of the router are the power light and the internet light, even though a computer and a phone are plugged into the router. Any help would be greatly appreciated.

    As your Internet Service Providor is DSL follow this link to re-configure your router...

  • WRT54GX4 Router Will Not Connect to More Than One Computer at a Time Wireless

    I have a WRT54GX4 and cannot connect wirelessly with more than one laptop at a time.  Each laptop I have will connect if I disconnect the other one.  I have upgraded to 1.00.20 firmware and tried to find a setting for the router to address the problem without success.

    double check on the mac addresses that you have saved so that your wireless computers can connect properly to your netwok, or you could just disable the mac filtering so that all of your computers can easily connect, just secure your wireless network

  • HP Officejet Pro L7780 All-in-One Printer & Verizon D-Link wireless router. will not connect

    I have a HP Officejet Pro L7780 All-in-one and not able to get it to connect to my Wireless  Verizon D-Link Router.
    Please advise.
    aileensnider

    Let's start here.
    Printer does not maintain wireless connection.  
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • 541N WAP will not connect to network using PoE

    Hi, I recently purchased a couple of these WAPs and also purchases some PoE injectors to connect them.  The PoE injectors supply them with power, but not networking.  I've tried multiple injectors and verified they are not defective.  Is there any type of setting that needs to be adjusted to make this work?  If I power them using traditional methods they work fine.  Here's a link to the PoE injectors that I'm using:
    http://www.versatek.com/products/gigabit-power-over-ethernet-injector.htm
    Thank you for any help.

    Set the port on the switch to 10/100 full duplex.
    I had the same issue with some 3com POE injectors and a 3com 2952 switch.
    Left on auto the AP541 would get a poe link but no lan link.

  • MY EA4500 router will not connect to my network when initially setting it up again.

    I have had my Linksys EA4500 for about a year now. When I first set it up back in January of last year, no problem! Then, in June of last year, I changed internet services for a cheaper price. So then, I didn't need my Linksys router, since the other service provided one! Then, this month, I went back to the original internet service from before. So, I hooked up my EA4500 router again!
    But, I started to get dropped wireless interent service! I called the internet provider, but of course, they said that it wasn't because of their modem! So, I uninstalled the EA4500 software from my laptop and tried to reinstall the software from the router disc. thinking that this might solve the problem! But now, when I go to reinstall the software, it gets to the part, where it tries to connect to the internet, I put in the password for the router, it states that it can't connect to the internet and to go to Linksys support for assistance!?!
    What's even odd, is that even though I removed the router software from my computer, so as to reinstall it, I checked my wireless connections and the router name is still showing and connected to the internet!?!
    FYI, if instead of putting in the router password, when it tries to connect to the internet, maybe try the modem password instead?

    Hello mandrake44,
    It looks like you're router needs a hard reset and reconfiguration. I suggest setting the EA4500 up manually (don't use the setup CD). Do a hard reset first by pressing on the reset button of the EA4500 for 1 full minute. ONce you're done, follow the instructions on how to manually reconfigure it:
    1. Hardwire the computer to the Ethernet port of the EA4500.
    2. Open a browser and access the EA4500's page by typing 192.168.1.1.
    3. The EA4500's default username and password is admin. Username: admin; Password: admin
    4. Once the page is up, click on OK on the pop-up warning (if any).
    5. Under Setup > Basic Setup, Internet Connection Type should be Automatic Configuration - DHCP. Don't change other settings on this page.
    6. Still on Setup, go to MAC Address Clone, click on Enabled and click on Clone My PC's MAC. Click on Save Settings and then on theContinue tab. It's going to revert back to the same page.
    7. Click on Wireless. Under Basic Wireless Settings, click on Manual.
    8. On 2.4 GHz Wireless Settings, set Network Mode to Mixed.
    9. Network Name should be your personalized name (your preference).
    10. Set the Channel to 6-2.437 GHz. SSID Broadcast should be Enabled. Click on Save Settings and then on the Continue tab. It's going to revert back to the same page.
    11. Under Wireless > Wireless Security, set the Security Mode to WPA2 Personal.
    12. You can do the same for the 5.0 GHz band (network). Change the wireless channel to 44-5.220 GHz. Security Mode would still be WPA2 Personal
    12. Passphrase should be your personalized wireless password (your preference). Remember that wireless passwords should be at least 8 characters long without any spaces or special characters (only alphabets and numbers). Click on Save Settings and then on the Continue tab. It's going to revert back to the same page.
    13. Reboot (turn it off and on) the router.
    14. Once the router is back up, try connecting the wireless devices to your network.
    Update us of any developments.

  • HELP my Linksys router will not connect to my macbook!

    Please help. i just got my macbook pro yesterday and i went through all the steps to set up my internet throught a wireless routher and it says there is no ip address and the dot thing is yellow. i typed in the WEP in and everything but it still is not working

    What linksys model? Updated firmware? have you tried connecting via ethernet? Generally set up the router passwords, security, etc., when connected via ethernet else you get disconnected and airport can't access it.

  • IPad will not connect to Internet using 3G

    I have an iPad 2 with both wi fi and 3G capabilities. I purchased Verizon month to month plan once I purchased it from the Apple store. My iPad works fine with wi fi but if I am on the road and try to use my 3G it randomly will stop working for days then suddenly will work again. And yes my account is always paid up with Verizon so I don't understand why I can't connect to Internet unless I use my wifi. Any suggestions?

    Check with Verizon to see if they have good coverage in the areas where you don't get 3G.

  • My iphone4s will not connect to itunes using my new acer computer

    I bought a new Acer R7 laptop and logged into iTunes, thinking my iPhone would automatically be recognized but iTunes continually gives an error message saying it cannot recognize phone. A message does show up on my iPhone asking if I trust the computer and I hit yes.  Then I get the Error message.  Any ideas?

    Hi kathfromwestminster,
    Welcome to Apple Support Communities.
    It sounds like your iPhone isn't being recognized by your Acer laptop. The tips in the article linked below should help prevent that alert from popping up after you choose to Trust the computer on your iPhone.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Cheers!
    -Jason

  • My itunes will not connect using at&t communications manager and internet

    my itunes and store will not connect to internet using at&t communications manager

    That's usually caused by a conflict between iTunes and the Bytemobile LSP inserted by the AT&T communication manager, as per the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store

Maybe you are looking for