RV180W Router Issues

Hi
We've just replaced a netgear router for a Cisco RV180w but it's causing some issues, it seems to be stopping any PC based browser loading properly, it connects to the site but doesn't load the page if you hit F5 it loads immediately but this is causing real problems with any secure site we are submitting information to ie. the bank as it's submitting the information but then not responding back to say its complete. I've swapped the router back to the netgear and the issue goes away???
Any ideas please.
Thanks
Matt

Hi Matt,
I am so sorry to hear you have issue with RV180W. Could you please let me know your internet type DSL, T1 or Cable? I like to know your router current firmware version as well.
I will check firmware version 1st
how to change it?
Login to router GUI/or web page
Select Status --> System Summary ( Firmware version X.X.X.X )
The latest firmware version is 1.0.3.10
http://software.cisco.com/download/release.html?mdfid=284005928&catid=268437899&softwareid=282487380&release=1.0.3.10&relind=AVAILABLE&rellifecycle=&reltype=latest
If you need to upgrade firmware, download firmware 1.0.3.10
loging to router
Select Administration --> Firmware Upgrade ( click browse button,) and then Select check box Reset all configuration/ setting to factory defaults --> click Start Frimware Upgrade
The latest firmware support new feature so you need to factory default unit.
If your internet DSL/or T1 you need to change MTU to 1492
select Netowkring --> WAN --> IPv4 --> MTU Type Customer --> MTU Size 1492
Select Save
Also I like change DNS as well
you can change DNS in WAN port section or LAN ports configuration
I like LAN port configuration DNS
select Networking --> LAN --> IP4 LAN -->
Primary DNS Server 8.8.8.8 ( google DNS )
Secondary DNS Server 4.2.2.2 ( verizon DNS )
Select Save
Thanks,
Moh

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thought I would share this, Telia has admited an issue on their network
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https://twitter.com/Telia_service/status/179661595276881921
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Chris Joye wrote:
I'm having trouble with some routing issues I believe. Here's the deal:
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Check the parameters, in the left side of the arrange page window.
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7   107 ms   108 ms   107 ms so-0-0-0.XT1.AMS2.ALTER.NET [146.188.14.209]
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.

BT help aren't always that helpful, but BT engineers claim that it is a BT sales issue and nothing to do with them seems a bit extreme.
Are you sure your daily speed is 8Mbits, not 8Mbytes? How are you measuring this? Is it the number coming from the BT speedtest?
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Possible internet routing issues driving me crazy!

I've somehow hit a problem accessing a particular favourite website and it seems I may have a routing issue.
I've spoken with a friend who is fairly network savvy and he's suggested I raise a case \ complaint with BT. I thought I'd use this forum to test if I'm missing something I could be doing to fix it before logging a problem with BT Helpdesk!
I've a BT Homehub 2 (Current firmware   4.7.5.1.83.3.5 (Type B) and I can access pretty much all websites I care to look at without any issue at all, however the site I read most days is now no longer viewable on any of my 2 PC's nor my iPhone. When I try to access it I get no error messages at all just a blank white page.
Doesn't matter if I try using IE or Firefox or Chrome browers it's the same result - I just see a blank white page.
The site in question www.celticquicknews.co.uk (or www.celticquicknews.com) and is definitely available, as I can access it when using a site such as http://www.free-internet-organization.tk/ on both my PC's and iphone so I know the web site is up and running and available for browsing but since Thursday lunchtime I've had no joy in being to access that particular site directly wihout resorting to using another middleman site to let me view it.
I have tweeted the guy who hosts the www.celticquicknews.co.uk site and he's said his site is fine but has numerous similar queries around BTINTERNET folks having the same issue as I'm reporting.
I run McAfee Internet Security and having disabled the various firewall \secure browsing functions no improvement still no joy.
I did successfully somehow connect directy to the illusive web site this morning (Sunday 1st May) on my iphone at around 10am, but by the time I boiled the kettle to have a coffeee and sit and read the site it became inaccessable again on my iphone and both my PC's! So what's going on?
www.celticquicknews.co.uk [217.174.253.143]
www.celticquicknews.com [217.174.253.143]
Homehub TCP\IP info is as below which I suspect is of value to the more techincal on the forum:
Broadband network IP address   109.152.154.29
Default gateway   217.32.142.102
Primary DNS   194.72.0.114
Secondary DNS   62.6.40.162
ADSL line status
Connection Information
Line state   Connected
Connection time   0 days, 01:11:16
Downstream   15,978 Kbps
Upstream   1,144 Kbps
ADSL Settings
VPI/VCI   0/38
Type   PPPoA
Modulation   G.992.5 Annex A
Latency type   Interleaved
Noise margin (Down/Up)   5.2 dB / 6.0 dB
Line attenuation (Down/Up)   31.0 dB / 13.8 dB
Output power (Down/Up)   23.6 dBm / 1.7 dBm
C:\>tracert -d 217.174.253.143
Tracing route to 217.174.253.143 over a maximum of 30 hops
1    <1 ms    <1 ms    <1 ms 192.168.1.254
2    15 ms    15 ms    15 ms 217.32.142.102
3    18 ms    17 ms    16 ms 217.32.142.142
4    22 ms    22 ms    21 ms 213.120.163.26
5    22 ms    20 ms    21 ms 217.32.27.30
6    21 ms    21 ms    21 ms 217.32.27.178
7    22 ms    21 ms    21 ms 109.159.250.78
8    33 ms    35 ms    35 ms 109.159.250.13
9    28 ms    28 ms    29 ms 62.172.102.1
10    29 ms    28 ms    28 ms 195.66.224.98
11    33 ms    34 ms    33 ms 88.208.255.61
12    38 ms    32 ms    33 ms 88.208.255.102
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
Trace complete.
C:\>
I've reset my HH several times over the weekend and am baffled as to how I can somehow have 1 site excluded from my browsing options for no obvious reason other than a suspected internet routing issue.
My iPhone is on ORANGE and when disabling the wireless connection it too is unable to view the site in question so it's a real pain!
Not sure where to go to progress this so any help \ guidance is very much appreciated.......
Solved!
Go to Solution.

Appreciate the help....been out for most of the day and checked in to see if any additional posts.
I tried pinging the site and it does seem to resolve OK and also tried accessing site via IP but same issue - blank white page.
>ping www.celticquicknews.co.uk
Pinging www.celticquicknews.co.uk [217.174.253.143] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Then tried the telnet command "telnet 217.174.253.143 80" and I do not get any errors and as suggested the command prompt goes blank but no matter what I type I get no errors or response from server 217.174.253.143.
My IP address has changed from this morning and sadly still same issue for me.
Internet connection configuration
Connection Information
Connection time
0 days, 10:05:37
Data Transmitted/Received (MB)
10.8 / 29.4
Broadband username
[email protected]
Password
Not configured
TCP/IP settings
Broadband network IP address
86.147.168.198
Default gateway
217.32.142.102
Primary DNS
194.72.0.114
Secondary DNS
62.6.40.162
The tracert comments make sense so that's helped me understand, thanks for checking that out.
So what's the best option for me? Am I wasting BT and my own time logging a case?
I'd not usually bother pursuing this for the sake of a single web site but I'm bemused how this has happened since last week?
Thanks again for all help and guidance.
PJ

Will a 2 port LAG setup between 2 cisco 200-50s create routing issues?

I followed this guide. http://sbkb.cisco.com/CiscoSB/GetArticle.aspx?docid=caae365b755f46f5989177cb68216304_Link_Aggregation_on_Cisco_Series_Managed_Switches.xml&pid=2&converted=0 and linked ports 2 and 26 on both switches. Outside IT staff seems to think this will cause routing issues if multiple vlans are not involved.

Hello,
VLANs are not required for LAGs to function properly. Once you configure the LAG members you can configure the LAG as a trunk port with multiple VLANs, and access port with just one, or even a routed port with an IP address on it.
As long as both sides of the LAG are configured the same way there won't be an issue. Since these switches are Layer 2 only, they don't even do any kind of routing, so your outside IT may have meant a layer 2 loop, which will happen with multiple connections between the same switches. But when you configure them as a LAG is treats those links as the same connection, so there is no layer 2 loop either.
Hope that helps,
Christopher Ebert - Advanced Network Support Engineer
Cisco Small Business Support Center
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Setup a RV180W router for Voip

How to setup Voip in the RV180W router.
I need to enable ports 5060, 5061 (SIP) and Ports 10000 - 20000.
how do we set the bandwith to high priority for those ports?
See the attach file, old WRVS4400N configuration
Tanks

Wrong forum, post in "small business routers". You can move your post using the actions panel on the right.

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Thanks
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Hi Jeremy, thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. I just want to say thank you for your contribution that will be really helpful for all forum users.
I think there is another way to resolve this issue, creating a second forward rule from the LAN to the destiny, I will share with you a document of forwarding steps, you can see it bellow:
http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=2&app=search&vw=1&articleid=2865
I hope you find this answer useful
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

RV180W WIFI Issues

I have an RV180W that performs perfect for wired hosts and even remote IPSEC clients.
When clients are using Wi-Fi everything falls apart.
Clients as close as 10 feet away have trouble getting out to the internet. The problem is not consistent. Hosts will work for hours or days and then start failing.
I have the Wi-Fi set with AES channel 1. I have tested the area for other Wi-Fi signals that may interfere. I live in a remote area so there are no neighbors Wi-Fi to interfere. In fact the only wireless devices is the router.
When sitting next to the router the signal strength is -40 when 10 feet or more the signal drops to -70. At some times it disappears off the wifi analyzer screen.
This problem seems to have worsened after upgrading to the latest firmware 1.0.3.10

Hello Lawrence,
May want to try and give further detail information on this issue. How do you have the wireless set up. What channel do you have it set to, what type of security are you using, what type of cards those your devices have (G or N for example).
I was using a RV180w for a while for my wireless but moved on to a WAP371 for the 5ghz AC speeds sense I have a NAS that constantly records network cameras. I have to say the wireless on the RV180w isn't the greatest (the range seems to be not that best) but never experienced a moment were the wireless was unusable. I would have to say I do live in an apartment complex so at times I would run into wireless issues but that was because of so many people around me that was on the same 2.4ghz channels, the big reason why I got a 5.0 ghz band access point to avoid that issue. I also have RV180w installed at my aunts place with 0 problems with the wifi and I also have about 4 cameras that connects to the wifi with no problem.
There are times I felt something was weird about the unit I had though but was never enough to look for a RMA/replacement. If you still in warranty with your router you may want to try call Cisco Small business support and have a ticket open with them for them to check on the settings and to see if they can further assist and maybe go down the route of an replacement if you feel like the wireless is unusable. There could be something hardware wise wrong with your wireless because I remember the first RV180w I ever bought the antenna was broke and I had to get it swapped out (which was through newegg and not cisco).
I hope this helps you out and gets you in the right direction.

RV180W Router Issues

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