RV220W PPPoE problems

Hi I am just trying to setup an RV220w on a FTTC BT Openreach modem and am finding that the router will not establish a connection.
In the logs I have seen the following:
Sat Jan  1 00:06:21 2000(GMT) [rv220w][System][PLATFORM] pppoeMgmtTblHandler: pppoe enable failed
Sat Jan  1 00:06:21 2000(GMT) [rv220w][System][PLATFORM] pppoeMgmtDBUpdateHandler: error in executing database update handler
I have seen some issues that people are having with the 1.0.1.0 firmware, in particular PPPoE issues. I note the router came preinstalled with 1.0.1.0 so have downgraded to 1.0.0.26.
I have removed the settings and tried again, but receive the same error message above.
The PPPoE settings are as follows:
username:               [******]@[**********].[***]
password:               [******************]
Authentication Type:    Auto-Negotiate
At a bit of a loss what is going on ? I have tried resetting it to factory defaults on firmware 1.0.0.26 and entered the details again, but have the same error.
Has anyone else had success on this, I have other PPPoE devices that work absolutely no problems?

Have you tried installing the Visual C++ Redistributable 2005?  On 64-bit machines install both the 32-bit and 64-bit versions.

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    NVI0                       unassigned      NO  unset  up                    up      
    Vlan100                    192.168.2.1     YES NVRAM  up                    up      
    Vlan200                    10.0.0.1        YES NVRAM  up                    down    
    Dialer1                    188.25.128.187  YES IPCP   up                    up      
    Virtual-Access1            unassigned      YES unset  up                    up 
    I am able to get an ip address. But cannot ping into internet.
    home_gateway#ping 8.8.8.8 source vlan 100
    Type escape sequence to abort.
    Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
    Packet sent with a source address of 192.168.2.1 
    Success rate is 0 percent (0/5)
    home_gateway#traceroute 8.8.8.8 source vlan 100
    Type escape sequence to abort.
    Tracing the route to 8.8.8.8
      1  *  *  * 
      2  *  * 
    Nat translations are making.
    home_gateway#sh ip nat tra
    Pro Inside global         Inside local          Outside local         Outside global
    icmp 188.25.128.187:3     192.168.2.1:3         8.8.8.8:3             8.8.8.8:3
    udp 188.25.128.187:49166  192.168.2.1:49166     8.8.8.8:33434         8.8.8.8:33434
    udp 188.25.128.187:49167  192.168.2.1:49167     8.8.8.8:33435         8.8.8.8:33435
    udp 188.25.128.187:49168  192.168.2.1:49168     8.8.8.8:33436         8.8.8.8:33436
    udp 188.25.128.187:49169  192.168.2.1:49169     8.8.8.8:33437         8.8.8.8:33437
    tcp 188.25.128.187:54211  192.168.2.10:54211    81.161.59.31:80       81.161.59.31:80
    tcp 188.25.128.187:54212  192.168.2.10:54212    54.208.162.210:80     54.208.162.210:80
    tcp 188.25.128.187:54221  192.168.2.10:54221    81.161.59.31:80       81.161.59.31:80
    tcp 188.25.128.187:54222  192.168.2.10:54222    54.236.215.239:80     54.236.215.239:80
    udp 188.25.128.187:56128  192.168.2.10:56128    5.14.64.48:40572      5.14.64.48:40572
    udp 188.25.128.187:56128  192.168.2.10:56128    79.117.219.236:24111  79.117.219.236:24111
    udp 188.25.128.187:56128  192.168.2.10:56128    86.125.250.226:60404  86.125.250.226:60404
    udp 188.25.128.187:56128  192.168.2.10:56128    188.24.8.159:17835    188.24.8.159:17835
    home_gateway#
    home_gateway#sh ip ro
    Codes: C - connected, S - static, R - RIP, M - mobile, B - BGP
           D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area 
           N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
           E1 - OSPF external type 1, E2 - OSPF external type 2
           i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
           ia - IS-IS inter area, * - candidate default, U - per-user static route
           o - ODR, P - periodic downloaded static route
    Gateway of last resort is 0.0.0.0 to network 0.0.0.0
    C    192.168.2.0/24 is directly connected, Vlan100
    S*   0.0.0.0/0 is directly connected, Dialer1
    Any suggestions for what can be the problem?

    hello,
    Still is not working. Ip routing is activated by default and ip classless too in 12.4 ios version.
    I have deleted the dialer interface and reconfig it. Then tried first with the ppp ipcp route default, but still not receiving the default route. 
    I have been putting back the static route with dialer 1 exit interface.
    interface Dialer1
     mtu 1492
     ip address negotiated
     ip nat outside
     ip virtual-reassembly
     encapsulation ppp
     ip tcp adjust-mss 1452
     dialer pool 1
     dialer-group 1
     ppp pap sent-username bb1011991 password 7 005D45505D03535659761C
     ppp ipcp dns request
     ppp ipcp route default
    interface FastEthernet4
     no ip address
     duplex auto
     speed auto
     pppoe enable group global
     pppoe-client dial-pool-number 1
    All the same, I recieve Ip address.
    gateway#sh ip int brief
    Interface                  IP-Address      OK? Method Status                Protocol
    FastEthernet0              unassigned      YES unset  up                    up      
    FastEthernet1              unassigned      YES unset  up                    down    
    FastEthernet2              unassigned      YES unset  up                    down    
    FastEthernet3              unassigned      YES unset  up                    down    
    FastEthernet4              unassigned      YES manual up                    up      
    Vlan1                      unassigned      YES NVRAM  administratively down down    
    NVI0                       unassigned      NO  unset  up                    up      
    Vlan100                    192.168.2.1     YES NVRAM  up                    up      
    Vlan200                    10.0.0.1        YES NVRAM  up                    down    
    Dialer1                    188.27.188.38   YES IPCP   up                    up      
    Virtual-Access1            unassigned      YES unset  up                    up      
    I have debuged ip routing and ppp packet, this is what I got.
    Ppp packet
    gateway#ping 8.8.8.8 source vlan 100
    Type escape sequence to abort.
    Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
    Packet sent with a source address of 192.168.2.1 
    *Mar 15 19:31:37.634: Vi1 LCP: O ECHOREQ [Open] id 11 len 12 magic 0x1F9E0BC9
    *Mar 15 19:31:37.634: Vi1 LCP-FS: I ECHOREP [Open] id 11 len 12 magic 0xE49B3E1C
    *Mar 15 19:31:37.634: Vi1 LCP-FS: Received id 11, sent id 11, line up
    *Mar 15 19:31:38.558: Vi1 PPP: O pkt type 0x0021, datagramsize 102.
    *Mar 15 19:31:40.558: Vi1 PPP: O pkt type 0x0021, datagramsize 102.
    *Mar 15 19:31:42.558: Vi1 PPP: O pkt type 0x0021, datagramsize 102.
    *Mar 15 19:31:44.558: Vi1 PPP: O pkt type 0x0021, datagramsize 102.
    *Mar 15 19:31:46.558: Vi1 PPP: O pkt type 0x0021, datagramsize 102.
    Success rate is 0 percent (0/5)
    Ip routing
    *Mar 15 19:32:08.114: IP-Static:  0.0.0.0 0.0.0.0 Dialer1 Path = 1, route table no change, recursive flag clear
    *Mar 15 19:33:06.961: IP: s=192.168.2.1 (local), d=8.8.8.8 (Dialer1), len 100, sending.
    *Mar 15 19:33:08.113: RT: NET-RED 0.0.0.0/0

  • Wrt54gs router pppoe problem

    hey guys,
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    Anyone knows what is the problem??
    best regards.

    Ok, so it's cable broadband. You might want to enable MAC address cloning. Go to http://kb.linksys.com and search for anything related to "cable" internet. You may even try searching for your ISP name (eg: comcast).
    Also, software that comes from your ISP (if any) is designed to work without a router "in between" modem and PC. If you have that installed, remove it.
    Message Edited by neo27 on 01-09-200703:54 PM

  • Helped needed. PPPoE problem

    In trying to secure my wireless connection, I changed a lot of the router's default settings. Somewhere along the line, I have lost the ability to get to the internet on the Linksys. Here are the sys details.
    WIN XP
    Westell 2100 broadband modem
    Linksys WRT54G
    I usually have everything set so that the Westell is in Bridged mode. The problem was nothing was secure.
    Here is what is on the Linksys.
    PPPoE,  
     User Name:  It is correct.
                             Password:          It is correct.                      
                             Service Name:                                      
                            Connecton Demand : Max Idle Time  5  Min.                 
                            KeepAlive : Redial Period    Sec.       180    
                 Optional Settings
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                             Router Name:                           
                                         Host Name:                              
                             Domain Name:                                     
                             MTU:                           
                             Size:                             
    Network Setup                                                                                     
    Router IP                                 Local IP Address:         .   .  .                           
                             Subnet Mask:                           
    Network Address
    Server Settings (DHCP)                                   DHCP Server:             Enable  Disable             
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                             Maximum Number of  DHCP Users:                             
                             Client Lease Time:         minutes (0 means oneday)                  
                             Static DNS 1:   .  .   .                          
                             Static DNS 2:   .  .   .                          
                             Static DNS 3:   .  .   .                          
                             WINS:              .  .   . 
    IP address: 192.168.1.101
    Mask is correct
    Gateway:   192.168.1.1
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    Here is what is on the desktop.
    Dhcp enabled:                   Yes 
    Autoconfiguration enabled: Yes 
    IP address:                       192.168.1.101
    Subset Mask:                    255.255.255.0
    Default Gateway:               192.168.1.1
    Dhcp Server:                     192.168.1.1
    DNS servers:                     192.168.1.1 
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    Since you have Resetted your Modem and Router. Connect the Modem to Computer and check if you are able to go online or not. If yes, then on your computer open the Command Prompt window and type "ipconfig" and hit enter and post the details output in your next post.
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  • EA6900 PPPOE problems with D-link DSL-320b

    Hi 
    I really hope someone can help as I can't seem to find a working answer in the forum yet.
    I have a new D-Link DSL-320B modem/router. This works fine as a modem/router, however as I also now have a Linksys EA6900 router I wanted to stop the router part of the D-link so it would just be a modem. I assume this would be a good thing to do, but don't really know why.
    I followed instructions to configure the D-Link modem/router as a bridge:
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    I then attached the D-Link into the WAN port of the EA6900, the computer via ethernet to one of the 4 ethernet ports on the EA6900 and manually set up the EA6900.
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    Username/Password (as provided by my ISP which had previously worked in the D-Link standalone)
    Service name (left blank)
    Connection mode: Keep Alive, redial 30 secs
    On the right hand side of the page, I set the MTU to manual and size to 1432 (again as per my ISP instructions on setting up routers).
    However, after pressing applying, whilst the device is connected to the router, the router is not connected to the internet.
    Am I missing something? Should I just leave my DSL D-Link with the ADSL connection and DHCP server enabled and put the EA6900 into Connection Type: automatic configuration -DHCP? as this does give me internet access.
    Please help.
    Many thanks in advance
    Hannah

    To isolate the issue I recommend connecting a computer directly to the modem. The create PPPoe connection to test whether or not the Modem is actually bridging as per your ISP instructions. Once you verify that the modem is bridging with your computer transfer those settings to the EA6900. Don't change the MTU from Auto initially. Only change the MTU if you notice you can get to some site and not others. That's typically a sign that there is an MTU issue. Actually for PPPoe the MTU is typically 1492.
    Please remember to Kudo those that help you.
    Linksys
    Communities Technical Support

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