RV320 PPPOE WAN Disconnect

I have a customer with an RV320 using PPPOE through a bridged DSL modem. The connection comes up and will stay up for sometimes a week at a time, and then suddenly drop the PPPOE connection for no reason, causing a drop in internet connectivity. The customer has to physically restart the router to get the internet to come back up. In the system logs, I see:
2015-05-01, 09:50:24
Network Log
NSD FAIL WAN[1]
2015-05-01, 09:52:43
System Log
No response to 5 echo-requests
2015-05-01, 09:52:43
System Log
Serial link appears to be disconnected.
2015-05-01, 09:52:43
System Log
Connect time 93.6 minutes.
2015-05-01, 09:52:43
System Log
Sent 111629134 bytes, received 7249283 bytes.
2015-05-01, 09:52:43
Network Log
WAN connection is down
2015-05-01, 09:52:43
VPN Log
[grpips0]: [Tunnel Disconnected]
2015-05-01, 09:52:49
System Log
Connection terminated.
2015-05-01, 09:52:49
System Log
Modem hangup
2015-05-01, 09:53:54
System Log
Timeout waiting for PADO packets
2015-05-01, 09:53:54
System Log
Unable to complete PPPoE Discovery
2015-05-01, 09:54:59
System Log
Timeout waiting for PADO packets
2015-05-01, 09:54:59
System Log
Unable to complete PPPoE Discovery
2015-05-01, 09:56:04
System Log
Timeout waiting for PADO packets
2015-05-01, 09:56:04
System Log
Unable to complete PPPoE Discovery
2015-05-01, 09:57:09
System Log
Timeout waiting for PADO packets
2015-05-01, 09:57:09
System Log
Unable to complete PPPoE Discovery
2015-05-01, 09:58:14
System Log
Timeout waiting for PADO packets
2015-05-01, 09:58:14
System Log
Unable to complete PPPoE Discovery
Is this something relating to the router or the the DSL? What troubleshooting steps should I try.

I'm also seeing something similar since installing an RV320 in the same fashion this week. I can't see the logs as yet because I'm remote, but it's been down twice today on what is otherwise usually a very very stable connection.
Be interesting to see people's thoughts on this.

Similar Messages

Cisco RV320 DUAL WAN router USB setup with Telstra 4G MF823

I am trying to setup Cisco RV320 DUAL WAN router to work with my prepaid Telstra 4G MF823 device. Could you please assist. My settings are as follows: InterfaceUSB2Connection Type:3G/4G PIN Code:Confirm PIN Code:USB Connection Status:3G/4G modem is not available.Access Point Name:telstra.internetDial Number:Username:Password:Enable DNSDNS Server (Required): 8.8.8.8DNS Server (Optional): 8.8.4.4MTU:AutoManualB

Hi oz000,
Unfortunately we don't have anyone here to assist with this particular issue. Our team here provides assistance for the device standalone, we ensure that the 4G device connects to the network and functions correctly on its own.
-Matt W

RV320 - Dual WAN - Load Balance Problem

Hi all,
I've just bought a RV320 Dual WAN router an try to get it running. My network setup looks lice the picture attached.
I have 2 WAN Connections:
- Router 1 (16Mbit Down / 512kbit up) - no public WAN IP
- Router 2 (3 Mbit Down / 512kbit up) - Fixed public IP
Router 1 ist connected to WAN1 and router 2 to WAN2 port on the RV320.
I have enabled load balancing mode.
Qustions:
1.
I want WAN1 to be the primary line to be used until capacity reached.
Currently for some reason I don't understand the cisco always uses WAN2.
That's not good as all browsing and downloading is limited to 3mbit.
When I switch to "fail-over" mode and set primry live to WAN1 that works, but WAN2 is not kept alive.
2.
I am using VOIP and need to route all VOIP traffic to WAN2 interface.
The best would be to tell the router IP 192.168.177.9 (voip phone) should use WAN2. So far I didn't figure out how to do that.
Can I put VOIP into one VLAN group and allocated VLAN to one specific WAN interface?
Brgds

So, you can hear the phone ringing and answer it? which means that SIP pakets are coming through WAN to LAN and well redirected to the phone IP, but you cannot hear after that, which means that there could be a problem with the RTP packets.
If you have problem only with the incoming calls and not the outgoing, than try enable/disable SIP ALG (Firewall). If that doesn't fix the issue, try to allow (or even forward) from WAN to LAN RDP - UDP ports 16384-32767 to the phone IP.
Regards,
Kremena

RV320 Dual wan setup, wan2 keep disconnecting after a few mins.

I have just switched out our offices rv120w for a rv320. I have set it up for dual wan with fail over. Both WANs are on static ip's. I have the settings working separately, but if i connect both connections to both WAN ports, WAN2 keeps dropping its connection.
It will show in the summary as 0.0.0.0 after a few seconds. I set it up, hit save and it shows both IPs in WAN1 and WAN2...as fast as i can refresh it, it will show WAN2 back to 0.0.0.0
Any thoughts?

as it turned out this was an issue with the ISP that has now been corrected.
on another note i could not change the MTU to 1500 as it would always reset to 1492....
(latest Firmware)
Cheers
Dazzler

RV320 two wan and wifi

Hi,
just buy a RV320 and I have both wan configured to failover.
Wan1 has fix ip and Wan2 has dynamic ip.
I would like to know if i can configure one router to provide WIFI. I tried to create a VLAN in Cisco and isolate wifi but does not work. The router is in bridge mode.
I hope someone can guide me to solve this problem.
thank you very much
pd: sorry for my english but is not my mother tongue....

Hi Marty,
thank you for your answer.
This my configuration:
default Vlan: 172.16.0.1
Vlan2: 192.168.2.1
WAN1: 217.172.x.x
WAN2: dinamic ip PPPoE
The switch is connected to port Lan 1 and an old router to port Lan 2 to provide wifi on an isolated network.
The router has not a special configuration, ip: 192.168.2.2, wifi, dhcp with default gateway 192.168.2.1
i can connect to wifi but i can not ping to 192.168.2.1
any help would be appreciated

RV320 - PPPoE and DMZ

I really wish someone would FIX the programming to allow a PPPoE WAN1 type to use a DMZ range in the same subnet. I have gripped about this for years and keep getting ignored. This is prevalent in many of the cisco routers/security appliances and it is annoying. It is in the RV042G (which seems to just be an older version of the 320) and the ISA550 which I have been able to trick it into working.
I just purchased a RV320 thinking it would be fixed and alas it is not. If I could get past the error dialog, I would probably be fine. I have a public /29 block that is routed through a PPPoE connection. The block is in the same subnet, but because the connection is PPPoE, the WAN is programmed to REQUIRE a Static IP on WAN1 to allow a DMZ in the same subnet.
Are there any Cisco Engineers listening that can get this fixed!!!! I - and many others who use this type of connection - would be eternally grateful.

I have opened several support cases and even corresponded as well as spoke to an engineer. A year has gone by and nothing.
The servers have public addresses so the one-to-one isn't doable. I am running some services that require the server to have a hard-coded public IP
It would be great if there was a SMB device that would allow a public and private segments and route between them to the internet

RV320 loosing WAN and inter VLAN connectivity

I just received a new RV320 V01 router and I am having trouble with the router loosing WAN and inter VLAN connectivity. Anywhere from 2 to 24+ hours the router will stop routing traffic to/from the WAN and other VLANs on the network. I have a ping trace running on one system and all packets are lost when the routing fails to all WAN connections and systems on other VLANs. I am still able to ping all of the router address for the VLANs i.e. 192.168.1.1, 192.168.2.1, 192.168.3.1 etc. Unfortunately I only have one system on this VLAN so I do not know if I can ping other systems on the same VLAN. I also do not have any DNS resolution when the issue occurs.
The router is set up using a single ISP connection on WAN1 using DHCP assignment. WAN2 is disabled in the router settings. The router has version v1.1.1.06 firmware. I have also tried disabling VPN pass-through as noted from other posts. When the issue occurs the WAN1 connection is showing as “Connected (Inactive)” with no assigned IP address, gateway or DNS servers. The router is in gateway mode and everything works fine until the problem.
Any Ideas?

You noted that the WAN 1 connection has no IP address when this occurs.
When it occurred last, I noted the "Connected (Inactive)" on WAN1 and that there were no IP addresses assigned. I have a screen shot of the page attached. I had noticed the "Connected (Inactive)" previously when the problem was occurring but cannot definitely say there were no IP addresses at that time. I do not recall if I noticed this before or after I had disconnected the WAN1 to test a direct PC to modem connection. I did check with the cable company and there are no issues being noted or logged on my connection. The direct PC to modem connection worked fine.
What type of Internet connection is it? (Cable, DSL, T1, etc)
The connection is Cable
Is the WAN port configured for DHCP?
The WAN port is configured for DHCP
Who is the ISP?
The ISP is the local cable company
When the issue occurs, can devices within a subnet ping each other?
As I noted in the original post, at the time I was on a VLAN that only had one system running to monitor ping traces. I will try again next time the problem occurs to have multiple devices on the same network.
Are there any switches in the network?
Yes, there is a switch in the system. I am using a cisco SG200-26. However, the problem persists even when I directly connected a PC to the active LAN port on the router. No issue when the PC was dirrectly connected to the modem.
Can you draw a simple topology showing the network with IP addresses, VLANs, etc?
See attached

PPPoE Still Disconnects When Computer Sleeps

With 10.9.2 and again with 10.9.3, PPPoE disconnects when computer sleeps. This didn't happen with OS 8.x, OS 9.x, OS X 10.2, 10.8.x, 10.9.0, or 10.9.1. System Preferences>Energy Saver is set for display and computer to sleep after about 12 minutes. I'd rather not set computer to never sleep. Please advise and correct for 10.9.4. Thank you.

I have the same issue. Also after wake-up connecting to PPPoE is a challenge, because it establishes only after 5-7 attemps (Authentication failed). I guess 10.9.3 update causes this.

PPPoE not disconnecting?

Although we have our new AEBS set to "Disconnect if Idle" at 15 minutes, it does not seem to do so. I can shut down all computers, come back in 12 hours, and we are still using the same IP address that we were using before the shutdown. Further, the green monitor LED always stays green; I would expect it to glow amber if there was no active PPPoE connection. A similar setting on our old Belkin router always shutdown the PPPoE connection after the alloted timeout.
We have the new AEBS with a network consisting of four or five computers (two are Windows machines), and two printers. One of the printers, a Brother laser, is part the network wirelessly, and the other (HP inkjet) is connected to a LAN port on the AEBS via Ethernet cable. Even if the printers are switched off, we still do not get a shutdown after the (set) 15 minutes has expired.
Does anyone have any thoughts as to why we are not getting a PPPoE shutdown when the AEBS is set to do so?
G4's, G3's, etc. Mac OS X (10.4.9)

Latest firmware upgrade(7.1) fixed the problem.
I applied the 7.1 firmware update, but I still
have
the same problem: Even though set to disconnect
from
PPPoE after a set time (15 minutes), it never,
ever
disconnects.
You are right. I viewed my log file and it does
disconnect at the proper time, BUT it automatically
connects again. It seems they have defaulted to the
ALWAYS ON. Well, Apple got 1/2 of the problem
corrected. Maybe the next update will solve the other
half which is to honor the "MANUAL" connection mode
vice the ALWAYS ON.
After the firmware update, my settings had been changed to PPPoE "Always On," which I never selected. I changed the setting back to my preference of "15 Minutes." The router does not honor that preference, rather staying online constantly, even with all clients shutdown. The only way I can get a disconnect is to manually cause it.

RV320 Additional WAN IP NAT'ing

Hello, I have an RV 320, my initial IP allocation from my ISP was 38.122.x.x a /30 allocation. Recently I needed to NAT a device so I requested a /29 block from my ISP the new block is 38.79.x.x. The router is fully managed by ISP, they told me that the new /29 block will be configured to route to the original WAN IP of my RV320. I configured a 1to1 NAT and no luck I am unable to remotely connect to the device via the external IP. Any assistance would be greatly appreciated.

Jennifer,
Thanks for the quick reply.
You were pretty much correct, all I needed to do was create the appropriate NAT map between the Public IP & a DMZ server and also add a new RULE to allow the new public facing services to be available for internet users. This is just the same as setting up NAT'ing on the IP range configured on the Public ASA interface.
I didn't need to set-up any static arp's or create any routes (default route is already set out via the Public interface). Also no ISP speific set-up was required, so as
I haven't tried to set-up outbound NAT/PAT yet from the Private interface so I cannot say if that is just as easy.

RV320 Max WAN-LAN Throughput

Hi,
I have a RV320 here on a 500/500Mbit fiber line, and don't seem to get more than ~230Mbit througput.
If I connect the original modem from the provider, I get 500/500Mbit throughput.
Firewall is off while testing.
Does the RV320 not provide more throughput, or can it be a setting?

@Marty, I tried it but didn't matter in speed.
Tested serveral times with the Cisco (230Down/130Up) vs Arcadyan(480Down/480Up), but they stay the same no matter the settings.
Also tried to change the MTU, to see if that had any effect, only effect was that the WAN connection didn't work anymore

RV320 and WAN VLAN tagging/IPTV

I have a fiber connection on WAN1 which only works with VLAN tagging and I can't find a way to make it work without the provider's middleware router (Comtrend C5813)... Is there a way to connect to my FTTH (Lucent I240G-B) router directly? I'm having problems with my IPTV (multicast) service, if it's connect direct to the middleware I can have multiple channels running at once, but if I go back to the RV320 and do the same, everything start to pixelate.
Using Wireshark I can see that the RV320 is connecting to the different channels with CS4 DSCP marking.
Any ideas?
Thank you!

As you can read above, I'm having problems with my IPTV pixelation/cuts... I need to be able to connect directly to the fiber and have more control over the connection, but I don't see the option on the web admin for PPPOE over VLAN. I don't know if it's a hardware limitation or just software (the GUI).

Access Connections Problem: WAN disconnects

Hi!
I have finally managed to get online via WAN with Access Connections. However, after some time the connection goes dead and Access Connection doesn't respond anymore. I have to reboot the system to reconnect. Does anyone experience the same problem or can anyone help?
Thanks for your answers.
Phil

R u using a PC card or an internal Wan card? Is it Verizon or Cingular?
Ignorance is no excuse!

How to connect my BBZ10 to a PPPoE wireless internet?

Hi,
I have an ADSL PPPoE wireless internet connection to which I'm not able to connect my BB Z10? My internet provider says I cannot connect mobiles to PPPoE dial up connection? Also I tried to connect to my cousin's hotspot which I could not not establish a connection to? Kindly advice......

hamza_fth wrote:
Hi,
I have an ADSL PPPoE wireless internet connection to which I'm not able to connect my BB Z10? My internet provider says I cannot connect mobiles to PPPoE dial up connection? Also I tried to connect to my cousin's hotspot which I could not not establish a connection to? Kindly advice......
I have an ADSL PPPoE wireless internet connection, should be 'I have a ADSL PPPoE WAN internet connection' with
wireless.
You can't connect direct to the dialup connection but you can connect any device via WiFi.
Does the router have small aerial(s) and is wireless enabled on the router ?.
If you don't know, to check you will need the IP address of the router, username and password is usually 'admin'.
I think there is a problem with the Z10 if it can't connect to other wireless hotspots.

RV320 SSL VPN web service unable to connect port 56000 56001...

I have recently installed a RV320 dual WAN small business router in order to use the SSL VPN functionality to allow secure access to our intranet pages which are hosted on a server inside our network. I have the latest firmware installed on the router.
With the firewall feature of the RV320 disabled - After logging in to the router remotely via the HTTPS interface, I am able to use the web-based services such as SSH and NetworkPls. However, when using the HTTP and HTTPS services I receive a web browser unable to connect error on port 56000, 1, 2, 3 ... This is regardless of whether I enter a URL or IP address on the network behind the router or on the internet.
Enabling the firewall feature of the RV320 gives a different result - when any IP or URL is entered into the box in the second image below, the router log-in page is loaded instead of the required site. I have pasted an extract from the log at the bottom of this post although it doesn't seem to contain any relevant information. As a separate issue, you will also notice that users connecting to the router brings up [HACK] SynFlooding Attack in error.
Can anyone explain why this is happening? Alternatively, does anyone have a guide for setting up a IPSec VPN with this router? There seems to be very little literature available for this model.
Thanks in advance for your help.
Log extract
2013-11-02, 11:36:19
Connection Accepted
IN=eth1 OUT=eth0 SRC=178.239.83.183 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=60 TOS=0x00 PREC=0x00 TTL=54 ID=57573 DF PROTO=TCP SPT=54925 DPT=993 WINDOW=5840 RES=0x00 SYN URGP=0
2013-11-02, 11:36:19
[HACK] SynFlooding Attack
IN=eth1 OUT=eth0 SRC=178.239.83.183 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=60 TOS=0x00 PREC=0x00 TTL=54 ID=57573 DF PROTO=TCP SPT=54925 DPT=993 WINDOW=5840 RES=0x00 SYN URGP=0
2013-11-02, 11:31:53
Connection Accepted
IN=eth1 OUT=eth0 SRC=178.239.83.156 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=60 TOS=0x00 PREC=0x00 TTL=53 ID=50721 DF PROTO=TCP SPT=55634 DPT=993 WINDOW=5840 RES=0x00 SYN URGP=0
2013-11-02, 11:31:53
[HACK] SynFlooding Attack
IN=eth1 OUT=eth0 SRC=178.239.83.156 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=60 TOS=0x00 PREC=0x00 TTL=53 ID=50721 DF PROTO=TCP SPT=55634 DPT=993 WINDOW=5840 RES=0x00 SYN URGP=0
2013-11-02, 11:31:38
User Log
User cisco login success from 221.142.25.181
2013-11-02, 11:31:38
User Log
User cisco login success from 221.142.25.181
2013-11-02, 11:29:49
Kernel
kernel: upnp idx=83, ip=192.168.10.220, eport=59725, iport=59725
2013-11-02, 11:29:49
Kernel
kernel: wrong ip[0],not_list[0]
2013-11-02, 11:29:43
Connection Accepted
IN=eth1 OUT=eth0 SRC=176.251.102.32 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=64 TOS=0x00 PREC=0x00 TTL=52 ID=44670 DF PROTO=TCP SPT=49423 DPT=143 WINDOW=65535 RES=0x00 SYN URGP=0
2013-11-02, 11:29:43
[HACK] SynFlooding Attack
IN=eth1 OUT=eth0 SRC=176.251.102.32 DST=192.168.10.100 DMAC=e0:2f:6d:75:35:7d SMAC=d4:ca:6d:98:3e:55 LEN=64 TOS=0x00 PREC=0x00 TTL=52 ID=44670 DF PROTO=TCP SPT=49423 DPT=143 WINDOW=65535 RES=0x00 SYN URGP=0
2013-11-02, 11:29:12
Kernel
kernel: upnp idx=83, ip=192.168.10.220, eport=59725, iport=59725
2013-11-02, 11:29:12
Kernel
kernel: wrong ip[0],not_list[0]
2013-11-02, 11:29:12
SSL Log
User ben login success from 221.142.25.181

After lots of trial and error, I was able to eliminate this problem. What I wound up doing is defining the XE service again in the listener.ora file:
SID_LIST_LISTENER =
(SID_LIST =
    (SID_DESC =
      (SID_NAME = XE)
      (ORACLE_HOME = C:\ProgramData\oraclexe\app\oracle\product\11.2.0\server)
I know that typically you should not have to do this, especially since I already had defined DEFAULT_SERIVCE_LISTENER = (XE) at the bottom of the listener.ora file. Explicitly defining the XE service in the listener.ora file allows the listener to find it while the system is running under the Cisco AnyConnect VPN. The only hiccup I found by doing this is that the XE service is discovered twice by the listener when the system is NOT running under the Cisco AnyConnect VPN. It still works OK. The listener just seems to ignore the repeated definition of the XE service (see output below):
C:\ProgramData\oraclexe\app\oracle\product\11.2.0\server\bin>lsnrctl service
LSNRCTL for 32-bit Windows: Version 11.2.0.2.0 - Production on 13-JUN-2013 10:03:15
.......(omitted output).......
Service "XE" has 2 instance(s).
Instance "XE", status UNKNOWN, has 1 handler(s) for this service...
    Handler(s):
      "DEDICATED" established:0 refused:0
         LOCAL SERVER
Instance "xe", status READY, has 1 handler(s) for this service...
    Handler(s):
      "DEDICATED" established:0 refused:0 state:ready
         LOCAL SERVER
Service "XEXDB" has 1 instance(s).
Instance "xe", status READY, has 1 handler(s) for this service...
    Handler(s):
      "D000" established:0 refused:0 current:0 max:1022 state:ready
         DISPATCHER <machine: DEV-M-137GF, pid: 5544>
(ADDRESS=(PROTOCOL=tcp)(HOST=DEV-M-137GF.paychex.com)(PORT=58257))
The command completed successfully
If anyone has a cleaner solution for this problem, please let me know. Otherwise, I am moving forward with what I did.
Thanks.....Paul

RV320 PPPOE WAN Disconnect

Similar Messages

Maybe you are looking for