RVS 4000 wont vpn

I am having a hard time using the Quick VPN client to connect into my RVS4000.  I am using Windows 7 64-bit.  When I try connecting I get the following error:  The remote gateway is not responding.  Do you want to wait? If you click yes, the box reappears.  If you click no, the current session disconnects.
I have tried opening remote management, changing the vpnserver.conf file for another IP address. 
Any other ideas.  I have seen many people with the problem, but non of them have worked for me.
On a second note, one of my users are using a Mac.  Will QuickVPN work on Macs?
Thank you,
Daniel

Hi,
since this question is about a product in the Cisco Small Business / Linksys range, I suggest you move it to the community, where you will have a better chance of getting expert advice.
best regards,
Herbert
Moderator for the Cisco Support Community VPN section

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    Hi Derek my name is Johnnatan and I am part of the Small business Support community, your case involves multiple devices and QoS features, you can contact us to open you a case and get a better help.
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    1050523 Worm.Klez.E1 - 3
    1050524 Worm.Klez.E2 - 1
    1050525 Worm.Klez.E2 - 2
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    1050538 Worm.Blaster.B - 3
    1050539 Worm.Blaster.C - 1
    1050540 Worm.Blaster.C - 2
    1050541 Worm.Blaster.C - 3
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    Scan:   41
    Trojan Horse:  62  
    Misc:   3
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    Instant Messenger: 121
    Vrus/Worm:  410
    Web Attacks:  37
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    I explored that feature, but it doesn't feel like it's related to the rules I apply. For example I have these 3 rules now, when I go into that manager and I will define a port for SSH for example then that port is also in the manager for 'deny all'. So what's the clue? Do I have to give the ACL and the port definition the same name and then only those two are related to eachother? Because at this point the two menu's don't feel related.
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  • Rvs 4000 dynamic ip and static dns

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    With this router model, there is not the option to use custom dns on the wan if your getting your ip address dynamically.  In order to implement the static dns you would need to implement a static ip address on this router.  However any of the rv042, rv082 and rv016 routers will allow that function.  Hopefully this helps you out Jerbol.

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