RVS4000 router reliability

Hello!
I have recently acquired a Cisco RVS 4000 router which was intended to serve my private network, but sice I installed i noticed some issues in the sense that after some time of use (can also be depended to higher traffic on internet) it becomes unresponsive (no more trafic in the network possibe).
When this happen the only possibility to make it working again is reset the power.
Now after i wrote my issue I think I have to describe what has been done here.
Before RVS4000 i had installed a WRT110 router as a gateway and wireless.
Now i configured RVS4000 as DHCP server and as my pppoe gateway. The DHCP server on WRT 110 was disabled (I want to use it as a access point) and set a static ip which is also included in RVS 4000 reservations with the MAC address.
I did all theese to make RVS 4000 to handle the IP's inside the cable network and also to the wireless network.
I tryed what I believed it helps: disable IPS, set the router DHCP to allocate IP's only after the both routers IP's.
I also tryed to reflash the router with the same firmware, but still, after one night of continuous traffic it hangs....
Please give me an advice what should I do next! Thank you in advance!

Hi Cristian,
If you purchased this unit 3 weeks ago from a Cisco Partner, please call the SBSC (Small Business Support Center) for warranty support.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Similar Messages

Issue Forwarding Port 7000 on RVS4000 Router

Hi Everyone,
I have recently replaced a WatchGuard Firebox SOHO 6 with a Linksys 4 Port Router Mod: RVS4000 because the WatchGuard was becoming unstable.
I set up the new router with all the settings from the previous equipment, which included forwarding port 7000 to a specific IP.
This port broadcasts images from a surveillance software installed on a computer with a static IP (the computer runs on Vista).
In order to view the broadcasted video on another computer, I use a proprietary software not a web browser.
So far, I tried single port forwarding without being able to view the images and range port forwarding with the same result.
I spend over an hour with the Business Tech Support from Linksys without success. They even remoted into the device and found nothing suspicious.
Currently the router runs on firmware version 1.2.11 and the Tech Support people suggested upgrading to a newer version.
I'm concerned to do so because I in read other postings that I can run into a bigger problem (i.e. bricking the router).
Finally, other ports are being forwarded (i.e. port 3389 RDP) and it works fine, so at least I know the forwarding feature is working properly.
Can someone shed some ligh as to what to do next?
Needless to say, everything was working fine with the WatchGuard Firebox and no changes in equipment, IPs or other software/hardware have been done.
Thank you in advance fro your help.
danielk

Greetings,
That sounds peculiar that some ports would get forwarded but others not, you might want to check and see if your ISP is blocking the ports if your going through the internet to this security application. If everything is local, then you should try to follow the advice of upgrading your firmware to the latest version, in order to avoid "bricking" your router do the following sequence, before you upgrade:
do a backup of your configuration (optional)
Reset router to factory default settings from the GUI.
Upgrade to latest firmware.
Reset router to factory default settings again from the GUI.
Configure everything again manually *RECOMENDED*
This somewhat ilogical sequence of events prevents the IOS from being corrupted and has worked in many cases I have dealt with regarding router "lock up" issues.
Besides that the only thing else I can think of is find out if there are any more additional ports required for this application to work properly and check to see if your using the exact protocol UDP or TCP for the ports that are being forwarded.
Regards.

HTTPS (port 443) for RVS4000 Router

Hello All
I have two servers - one running MS exchange and the other running a crm platform and both must be access via https. On the router -I have bound https to one ip address and router refuses to accept the binding of the same port 443 to another ip address. I will appreciate any help I can get towards resolving this.
The network diagram is attached.

Hello!
Unfortunately it is not possible to have same port forwarded simultaneously to several internal IP addresses - just imagine even if this setting would be possible, how the router will know which request to which internal server to forward since the port where request was received is the same?
However, with RVS4000 you can do the following - use TCP 443 for server1 and let's say TCP 4443 for server2.
Let's assume that your servers have the following IP address assignement:
Server1 - 192.168.8.100
Server2 - 192.168.8.101
In RVS4000 go to Firewall -> Single Port Forwarding
Configure it as on the screenshot:
After that you can access from the Internet both servers using the following URL:
Server1 - https://wan_ip_address
Server2 - https://wan_ip_address:4443
Hope it will solve your problem!
Best regards,
Ivan Bondar
Cisco Small Business Support

RVS4000 Router configuration

Hi All,
I urgently need your assistance on this.
Attached is a schematic of the implementation we have.
IPSec VPN is running successfully.
The issue is that we want to access the CRM service and the Exchange via HTTPS from the internet.
The firewall in the RVS4000 at Station A has been configured to allow HTTPS (port 443) traffic to 192.168.8.200 (Exchange) but when attempting to bind the same port 443 to .8.202 ffor CRM traffic the RVS4000 refuses to accept the config. I cant find anywhere to tweak the settings to accept the configuration of multiple services on port 443.
I have sending CRM traffic to station B and set the router's to forward https traffic to 192.168.8.202, again the RVS4000 at station B cannot ping the machines in the .8.0 subnet. A traceroute shows that it is forwarding all packets via the ISP's interface (even for packets to 192.168.8.0. I attempted a static route and it just wouldnt accept it's interface as the default gateway.
Please if there is anyone that has overcome this problem I would like to share your experience.
thanks

Hello Jprez1980,
There are a few issues that I see you bumping into.
1. Be sure that the DHCP on the RVS4000 is turned off, or it will attempt to hand out DHCP addresses to anything connected to your switch.
2. It has been my experience that RVS4000 may not accept a VPN connection without the Public IP address being directly on it.
3. What type of VPN connection are you refering to? Gateway-to-Gateway or QuickVpn?
4. If you are going to forward ports to the router for VPN purposes, By default, when you set up a VPN connection (gateway-to-gateway) on this router, then its going to send it to the WAN IP address, you'll find this option under the Local Group Setup, which auto-populates.
The RVS4000 would need to forward ports back out of the LAN for this to work, it can only forward ports originating from the WAN to the LAN, it can't forward from LAN to LAN. For basic routing, I don't see you having an issue at all, but the VPN part will be a bit tricky.
You can try to forward those ports to the LAN Address of the Router and see what you get, but once again, I do see a potential problem.
Hope this helps, try it out anyway and let me know how it goes, I may have a suggestion.
Have a great day.

Problem configuring RVS4000 router

I just purchase the Cisco Router RVS4000 vpn and I am having problem configuring the VPN option. I just try all way I could imaging, but somehow something are missing and I don't know what it is. Here are a image of my current configuration.

Without examining this in detail, it is only half of the equation. The other end of the tunnel needs to be configured as well. BTW, don't ever post your WAN IP and shared key in a public forum. Change the key.

RVS4000 Router - Port forwarding problems

I added an alternate RDP port number for a machine. Port 8080, reboothed the server. I set port forewarding of the public side 8080 to the private side 8080 to 192.168.1.100. It works one day the next stops. When I try to RDP from work to my foreward IP it fails. But if I try from within the firewall LAN it works, and THEN it starts to work from my RDP session at work. Weird. anyone encounter the same thing? I just bought this router 2 days ago.
I did notice in the "Basic settings" area that port 8080 is used for "Remote Management" but neither the option "Enable" nor the option "Disable is selected.
Should I disable it?

OK, this morning I was able to get in and all ports worked.
Pardon my ignorance but how do I save the logs to a text file? Remember, I have never used this router before.
"If the router is denying connections we should be able to see that with those two logs."
Funny you mention that. I had 5 IP's in my log, traced them back all 5 to china. So last night I blocked the entire inetnum range with the "IP Based ACL".
IPS reports the following...
Attacker
No
IP Address
Frequency
1
221.195.73.68
14
2
125.65.112.161
8
3
210.83.80.190
6
4
218.24.197.194
4
5
218.6.15.138
3
Attacked Category
No
Category
Frequency
1
DoS / DDoS
46
2
Buffer Overflow
1
3
Access Control
0
4
Scan
0
5
Trojan Horse
0
6
Other
0
7
P2P
0
8
IM
0
9
Virus Worm
0
10
Web Attacks
0

RVS4000 router with no Remote Management

I'm have serveral issues with my router.
First, using port 8090, I'm unagle to get remote management of the router.
Port 8090 is forwarded to the router 192.168.1.10
Any suggestions?
I have other issues too, I think the router is blocking my FTP conenction to my NDAS drives.
I wish the router would show the UPnP port that are autoamtically added t othe system.
Port 80 works well going to my NDAS drives.
Firewall, DoS Blocking WAN are all turned off.
Please any help.

Rick,
Who do I get to talk to to add a time schedular to the radio transmitter of the wap4410n
I meet the wifi automatically turned off and back on at specific times.
It's also the best security if the transmitter is off.
Sent from Cisco Technical Support iPad App

RVS4000 Multiple VLANs Not Routing

I have a couple RVS4000's and I use one of them as a router on a stick with two VLANs in it.
Two VLANs works fine.
However, when I add another VLAN, it will not route it.
I looked in the routing table and it doesn't show any routes for the new VLAN.
I can see the routes for the other two VLANs but my third VLAN is nonexistent.
The most I can get it to do is ping the routers VLAN IP interface.
I can't access the switches' interface on that VLAN or anything else on the new VLAN.
Is this a known problem?
Does this thing only route two VLANs?

Thanks for the quick reply...
Here is what I'm working with now (currently works):
Cable Modem 1 ---> RVS4000 (Master) ---> Swtich (L3)
Cable Modem 2 ---> RVS4000 (No VLANs) ----> Switch (L3)
The Master RVS4000 routes all the VLANs (Trunk) and NAT/PAT Internet for the servers.
The Other RVS4000 is just running the default VLAN and routes NAT/PAT Internet for the clients.
The L3 switch is an SGE2010P and I distrubte the VLANs through this switch.
I also have a WAP4410N that is trunked to the Client VLAN right now.
IP Addressing:
RVS4000 (Master): 10.1.0.1/24 (VLAN 1)
10.100.0.2/24 (VLAN 100)
RVS4000 (Clients): 10.100.0.1/24 (VLAN 1 - Router is not aware of the VLANs)
Switch: 10.1.0.254 (VLAN 1)
10.100.0.254 (VLAN 100)
The problem is when I make another VLAN:
RVS4000 (Master): 10.110.0.2 (VLAN 110)
Switch: 10.110.0.254 (VLAN 110)
I am unable to communicate with the new network.
Nothing shows up in the RVS40000 (Master)'s routing table for the new network.

Best Router for Cox Cable Internet?

Family is trying to download a movie (4GB) from iTunes and it says it will take four hours, when it shuld take no longer than 10 minutes.
Something is very, very wrong with our Cox/Cisco/Cable/Wireless system.
We currently have a Cisco router that was given to us when we subscribed to Cox Cable's internet service. This service recently has become very, very undependable as our home of six laptops, one iPad and six iPhones are now having HUGE issues with Cox Cable service..
My question...
Does anyome think that using a new Airport Extreme would be a good replacement for the Cox/Cisco router we currently are using.
Any help and suggestions would be appreciate.

Hi Tesserax,
Your answers in this thread are EXACTLY what I want to do at home - mix in my 2TB Time Capsule with a router and a cable modem. I just looked up the modem you said - Motorla SB6120 DOCSIS 3.0 - and it is discontinued.   I found the same modem easily available with the model number changed to SB6121 (the rest the same). Seems logical this is the next gen of yours?   Do you know for sure that this model can do everything you said in your posts above? I would love to have your confirmation on that before proceeding. From what I can tell on the product page it seems that way, but I'm new to networking language on this level. And you're not.     Is my assumption correct that this model replaces the 6210.
Is there also a newer version of the router you mentioned, the Cisco RVS4000 router?
We will need to be able to use both Windows XP laptops using VPN to connect to my wife's work and I use MacBook Pro in my home office, where I also have a Time Capsule. However, right now my cable modem is the Arris TM602G/115 cable modem that cox gave me several years ago and it does not play nice with my Time Capsule, which I can use only ethernet-connected directly to my MacBook for back-ups. I'd like to set it up so I can have wireless back-ups of my MacBook Pro (and any future Mac(s) to my Time Capsule and I get for my home office and ideally have it connected to the same wireless network somehow. Sounds like that's what you have. will work for me. I am definitely willing to spend the money to make it work. I also have several printers, only one of which is wireless but my favorite printer - HPDeskJet1220C which is wide-format and very reliable and flexible even though it is old ... hey that's all kind a like me, too. Even the wide-format. .    So I would like all my printers to work with my network, too. This older HP and two of my other four printers are USB or Ethernet only, and two of them are USB only. Is there any device that is wireless like a specialized print router that can work with the wireless network connected to the router and modem mentioned above (or newer versions thereof) bnut which also can sort of translate to USB and send the print signal on to even the USB-only printer, i.e. I can hit print wirelessly from my MacBook anywhere in the house or my wife's WinXP laptop anywhere in the house and select any of the older printers? That would be really cool, because I like all the printers I have and would prefer not to get another one. But again, I will spend the money on a couple more wireless printers if need be. I don't know if I will need a separate 'print router' or not or if I can just add several wireless printers to the network.
Any help is appreciated.
Thanks.

Rvs4000 ip port forwarding

Hi,
i have a little problem with the configuration of my rvs 4000 router;
1 - I have purchased 8 static ip address with my adsl contract, from 213.136.137.234 to 213.136.137.241
2 - wan settings of my rvs4000 are like below:
Connection Type:
Static IP
Interface:
Up
IP Address:
213.136.137.234
Subnet Mask:
255.255.255.248
Default Gateway:
213.136.137.233
DNS1:
62.94.0.41
DNS2:
62.94.0.42
3 - now my problem; i have already configured several port fowarding using "single port forwarding" function of my router but with this metho i can only forward internet request arriving to 213.136.137.234. How can i do port forwarding for my other ip addresses?
Thank you

With this router, you will not be able to port forward to those public ip addresses. This router does not support that function. What you would need is one of our rv series routers, like the rv042, rv082, or the rv016. With these devices you can do what is called one to one nat and reference a public address to a private address behind the firewall. The rvs4000 router does not have that function.

How get the RVS4000's DHCP server to assign another IP address other than its own as the default gateway to its DHCP clients?

Hi,
I have a RVS4000 router with DHCP enabled and in router mode.
The LAN is 192.168.2.x. The RVS4000 static IP address is 192.168.2.8
The router is not the RVS4000 and is at 192.168.2.1
The RVS4000 dhcp is assigning it's clients a default gateway of 192.168.2.8 instead of what I want 192.168.2.1.
How can I get the RVS4000's DHCP server to assign another IP address other than its own as the default gateway to its DHCP clients?
Thanks

Hi Gail, you cannot do this. The router, as the DHCP server will only assign a default gateway of what IP interface the DHCP server runs on. If you have the default IP, the gateway is 192.168.1.1. If you create a second vlan, by default it would be 192.168.2.1.
There are not configuration options for the built-in DHCP server. If you'd like to expand this functionality, you would need an external dhcp server.
-Tom
Please mark answered for helpful posts

RVS4000 not Port forwarding

I have a new RVS4000 router, which is hosing a seagate GoFlec Home drive.
Origianally my WRT54G router worked fine.
I cannot get the UPnP to work.
I have UPnP enabled.
I have my goFlex Home to automatically configure router for portforwarding, ports 21, 22,80, and 443, and 50000 and 50001.
So, nothing. I cannot connect to my drives http://my.intricatephotography.com
Leaving UPnP enabled, I manually portforward my ports to 192.168.1.121 ( the LAN ip of the GoFlex Hardrive.)
Now all works well.
I'm noting too, that the HipServ site says that ports are forwarded correctly, but it cannot configure the router for UPnP correctly.
Any suggestions?
My port forwarding seem to be a up-and down situation. My customers are geting angry.

Hi Darrin,
Intriguing post, I just had to comment, as the application looks interesting.
I have absolutely no idea how seagate goFlex @ home setup software loaded on a PC or MAC can automatically via uPnP enable port forwarding specific ports and destination IP on a RVS4000 router.
But, you manually port forwarded and "Now all works well" as you said in your posting.
Once a port if forwarded, it should not be up or down. I can't imagine port forwarding not working well on the RVS4000
But, please check the seagate knowlwdgwbase and Axenta forum to see if others are having trouble with uPnP
The problem originates from a feature that hasn't been validated on a cisco router, there must be better documentation on how to get uPnP workign with the goFlex application.
Also why not place a warranty call with the Disti partner you purchased the freeagent goFlex @ home.
Also I welcome input from anyone within the community who has seen this issue with goFlex@home application.
regards Dave

Unable to get registry key for protectlink in cisco rvs4000

All,
I need help. Just a few weeks ago I purchased a rvs4000 router. On that small business device is a product called protectlink. To get an activation key, you need a registration key first. That is normal in the package. However, my wify like to cleanup up and throws stuff away that she should not do. So, I lost the registration key.
It is impossible to key a new registration key. The webstore does not have them. They are in the package and will not open an other one. Cisco (if you can get passed the ...you don't have a support contract...go away statement) does not even know that they have this product. Registration keys, never heard of it. But you get the normal ... we can't help you, go to the webstore or trendmicro.... And that after the statement, we don't know that product. How do you know that this is a trenmicro piece of software.....
Well call trendmicro.... Same answer, we can't help you. Go to Cisco or the Websore. I realy feel like a dog trying to get his tail.
So, last hope of some progress I post this on the community group for small business devices. Maybe this will help. If some one can help me getting a registration key for a cisco small business router rvs4000 to obtain an activation code for the cisco/trensmicro protectlink product.... then please send it [email protected]
Kind regard, Rembrandt

I want to inform you that the rvs4000 router does not come with the protectlink license. Protectlink is a service that you can purchase from a resseller or you can also get the trial license from the cisco website to test it our before you buy it for free. I am going to provide you with the link for the trial: http://www.cisco.com/cisco/web/solutions/small_business/products/security/protectlink/index.html
The second link is to find a trend micro reseller: http://www.trendmicro.com/buy/partners/Small-Biz.asp
Thanks
Q

RVS4000 L2TP IPSec

Currently trying to establish L2TP IPSec VPN tunnels between Windows XP remote client and Windows 2003 RRAS Server.
Both the XP remote client and the W2003 RRAS Server are behind RVS4000 routers.
Have established that the W2003 RRAS server will accept L2TP IPSec connections from clients behind the Cisco RVS4000 router [LAN clients].
Can not establish remote L2TP IPSec connections through the RVS4000 routers. Have established that PPTP VPN through the RVS4000 routers. Both routers are running version 1.3.0.5
Both RVS 4000 routers are configured for PPTP, IPSec, & L2TP VPN passthrough with UDP port 1701 being forwarded to the RRAS server by the
RVS 4000 router. PPTP VPN connections have no problem.
Error code is 792
The problem appears to be with IPSec passthrough. UDP port 1701 is being forwarded to the RRAS server. Can not create port rules for IKE 500 or IP Protocol 50/4500 on the RVS4000 because those policies conflict with forwarding UDP1701.
Any guidance on why the IPSec fails through the RVS4000 for remote access clients but IPSec is successful in establishing a connection to the RRAS server using LAN clients.

I repeat one more time: Never ever forward port UDP 1701. You don't want to expose the L2TP server to the internet. If the server is configured correctly on your VPN server then it won't accept direct access to UDP port 1701 anyway. But still you don't want to do it.
L2TP or better L2TP over IPSec tunnels L2TP traffic on UDP 1701 inside an IPSec tunnel between the client and the server. If you run your VPN server inside your LAN behind a NAT router all you ever want to forward for that purpose is IPSec, i.e. ports UDP 500 and TCP/UDP 4500. Nothing else. For L2TP over IPSec all the router will ever see is IPSec traffic. The L2TP traffic is encrypted inside the IPSec tunnel. The router does not know about this.
If you forward UDP 1701 to your L2TP server you expose the L2TP server directly to the internet, removing the pre-shared key or certificate authentication and encryption of IPSec. All L2TP is completely unencrypted, then if someone has an L2TP (with no IPSec) client to connect.
The standard Windows L2TP/IPSec won't connect directly to L2TP without IPSec.
Even if the RVL allows you to forward UDP 1701 don't do it. If your VPN connection to your VPN server only works with this forwarding in place then you have a big problem with your whole VPN configuration because as I have mentioned before the router should never see any VPN traffic on UDP 1701 as it is supposed to be fully encrypted and hidden inside the IPSec tunnel...

Can RVS4000 be used to bridge subnets?

At the small church I attend, and where I'm the IT guy, we have an RVS4000 router which has worked well for us including the VPN capability. Our internet connection is through AT&T (not my choice) and last week we had to switch from DSL to U-Verse because AT&T is doing away with the former.
Unfortunately as part of this switch, the old modem was discarded and an NVG510 installed. The NVG510 is a combo modem/router. But since it doesn't have VPN capability and is not as good a router all around as the RVS4000 (even though the 4000 is an aging device), I am trying to run both.
I finally figured out how to set up IP Passthrough on the NVG510 so now VPN is again working to the RVS4000 so that's not an issue. We do have a couple of PCs that are in a room where no wired connections are possible so they are using wireless. But they are not very close to the wireless antennas so they don't have the greatest throughput. The NVG510 does have wireless capability and is physically located to where it would provide a much better signal. However, the NVG510 will only use a 192.168.x.x subnet and our LAN is setup for 10.x.x.x. I'm not about to change the LAN as it runs a Windows domain with enough equipment that I don't want the exercise of changing subnets.
So my question is this. Can the RVS4000 be setup so that it will route domain traffic between the 2 subnets? As it is now, connecting a PC to the 192.168.x.x subnet on the NVG510 allows it to have internet access but it can't access domain resources on the 10.x.x.x subnet. I don't understand networking well enough to know why this won't work. I know it can because when I worked for a large corporation, they had different subnets that were routed so that PCs on one subnet could be on the same Windows domain as PCs on another subnet and all access resources on both subnets.
The RVS4000 may be capable of doing this but my limited knowledge of networking (I know servers, not switches, etc) means I'm not sure of what I see on the router to know if it can do it or not.
I'd be appreciative to know first off if the RVS4000 can do it, and secondly if it can, then how to set it up. I've worked with the RVS4000 since we got it 3+ years ago so I'm fairly familiar with it, I just don't know the rest.
Jonathan

Hi JP, some of the issues you're running in to include NAT and the Firewall of the RVS4000. You may be able to try to set the RVS4000 in to "router mode" and make a static route or use RIP.
The route may look something like-
Destination 192.168.x.0
Mask 255.255.255.0
Gateway The LAN IP address of the U-VERSE box
Hop count 1
Conversely, the U-VERSE box may also need a similar static route since it has no idea about the 10.x.x.x network, so all traffic may come from the RVS4000 but won't have a path back since the U-VERSE wouldn't know where to send it.
If the U-VERSE supports RIP, this may be a better option since they should share a route table.
Since the RVS4000 is behind the U-VERSE you likely don't need the firewall of the RVS4000. You may want to disable the firewall and IPS, especially for testing purposes.
-Tom
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RVS4000 router reliability

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