RWB  issue Channel started but inactive

Hi,
In RWB  the SOAP adapter is showing status message as"Channel started but inactive" but all the SOAP adapters are active in Directory.
This is happening only in new environment Pre-Production.
Valueable inputs will be appreciated.
Thanks
Santosh

Hi Santosh,
SOAP adapter shows "Channel started but inactive" message when there are no messages processed till now(after activating any changes to comm channel or server is restarted).  Once a message is triggered in SOAP adapter, this will go away.  Try to trigger a message and see.
Regards,
Sreenivas

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