RWD Uperform and BW (Using BEX Analyzer)

We are currently trying to record our BW/BI training materials with uPerform.  When we try to execute the actual query to produce the report while recording, our PCs lock up and no results are returned.  It actually takes closing out UPerform and BEX to get the system operational again. 
Is anyone else having problems with BEX and UPerofrm? 
We have tried changing settings within UPerform but have had no luck. 
Suggestions anyone?
Thank you for any help...

We finally received this following information from RWD:
I believe this may be a recently discovered issue with recording Business Warehouse while the Recorder toolbar/window is visible.  Could you try minimizing the toolbar before starting the recording and see if that resolves the issue?  To minimize the toolbar, you will need to click the button that looks like a window with a red arrow pointing down.
Please let me know if this resolves the issue.  If not, I should be able to set up a Webex session to troubleshoot this afternoon before 2 PM if you are available.
Thanks,
Chandra Mullineaux | RWD Senior Product Support Specialist | RWD Technologies | www.rwd.com
I was able to record a UPerform with  the minimized tool bar, but the results in the task and screen flow section are of no use. 
The Procedure did record with partial screen prints (not always the relevant data), but with the direction of  'Click Control'. 
So technically this fix works, but the documentation is still pretty useless.

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