RZ20 Monitor - Errors are not displayed - more than 3 days..

Hi
In our RZ20 alert monitors we are not able to see the errors for the PO which are created 3 days back.. I dont know whether its archieved or deleted.   Is there any possiblity to restore it in RZ20?  Please let me know where is the settings for this?
I know we can see the error in BBP_PD after running the transaction bbp_procdoc_transfer to get the latest error.
But my requirement is the error should be there in the RZ20 monitor for a month..
please help. many thanks in advance..
We are using SRM 5.0

Hi
<u>Please read this -></u>
<b>Here are few OSS Notes to check out -></b>
<u>Note 746193 RZ20: Generating all-clears ("green alerts")
Note 783725 EP6.0 CM & Collaboration SP2 Patch 27
Note 441768 - Displaying canceled shopping carts in monitor 3.0 and 3.5
Note 395699 - Display shopping baskets with status 7 in the Monitor</u>
<b>Other related links -></b>
Re: Application Monitor entries "auto-deleted"?
RZ20 stopped displaying errors.
RZ20 Transaction
Hope this will definitely help.
Regards
- Atul

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