RZ21-CCMS Alerts in case the message is struck in the Queue

Hi all,
How to Configure an alert ,if the message is struck in the SMQ1,SMQ2 an alert needs to be generated and sent to multiple users.
eg:a.xyz.com,:b.xyz.com,:c.xyz.com...
In RZ21 I see there is an Option to send alert to only One receipent.How to Send the same to multiple receipents.
Thanks,
Srinivasa

hi potharaju,
the following blog shows the solution for the stuck EOIO messages-
How to deal with stuck EOIO messages in the XI 3.0 Adapter Framework
regards,
alpa.

Similar Messages

***Raising Alerts When the message is struck in the Queue

Hi Experts,
Is there any way of Raising Alerts When the message is struck in the Queue I want to notify the user if the message is struck in Queue(smq1,smq2).Please let me know the same.
Thanks,
Srinivasa

hi
you can trigger alert for any of the component failure.
for this u nees the ccms configuration.
than you need to configure in RZ20 and RZ21.
steps.
1. create alert category in ALRTCATDEF
2.enter long text
3. add fixed recepient.
4.go to RZ21.
5. select display overview for method
6. serch for method CCMS_Send_Alert_to_ALM.
7. copy the method and create ur own Z method.
8. open ur method.
9. under control tab select ONLY IN CENTRAL SYSTEM TRIGGERED BY CCMS AGENTS.
10. in parameter tab give ur alert cat created before.
11.under release tab select AUTO REACTION METHOD.
12. go to RZ20.
13. a list of system will be displyed select ur own xi system
14. now select the queue name for which u want to trigger alert.
15.goto property button and double click.
16. go to method tab and click on method assigment.
17. goto method radio button and assigne the method u created in RZ21.
done.....enjoy....
u can check the log in slg1 tcode
regards,
navneet

Since upgrade to iOS 7 Email error on over 100KB emails "Cannot Send Mail The message was rejected by the server because it is too large." Connecting to Exchange via Activesync

Hi,
Following the upgrade to iOS 7.0.3 on all our iPhone and iPad devices, it has been identified that when sending emails around 100KB in size and over an error message appears on the device stating “Cannot Send Mail The message was rejected by the server because it is too large.” See error message below. The send/receive limit is over 10MB so this is not the issue.
We are in an Exchange Environment using Microsoft Activesync. This issue is not evident in iOS 6. This has been tested on an iPhone 3GS running version iOS 6.1.3. We have been unable to repeat the issues seen on iOS 7 on the older OS. It is not possible to roll back to the older operating system as Apple are no longer signing the software.
We use Microsoft Active Sync to connect to our Exchange servers through a TMG. The issue is very inconsistent, some identical emails go through, some fail. This is not an issue with the send/receive limit as this is over 10MB. The error message when it fails on the TMG is Status: 413 Request Entity Too Large, which we believe is from IIS on the CAS server.
Does anyone have any suggest course of actions to take?
Many Thanks

This resolution have to attend at the server not with the ios device. My employer's mail administrator reject me to correct it from the server. As his concern is, if ither ios devices works why don't mine? So I am helpless than changing my iphone. It works fine for early versions of ios and with androids. And also one of my friends iphone4 with ios 7 (similar as mine) works too. So I guess it's something wrong with my iPhones settings. But basic question I cannot understand is it works in my phone before this ios7 upgrading. And currently working with my yahoo account too. Favourable reply expected.

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server" can't see to figure out why it stopped sending now.

I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.

Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

Backing Up and Restoring the Message Store v.s. the queue

Hello,
We are running iPlanet 5.2 Messaging Server and need to migrate to another (duplicate) 5.2 Messaging Server. We have all the software installed and the LDAP user accounts created. Now we just need to move the existing mail from one server to the other.
I found the Backing Up and Restoring the Message Store section in the Admin Guide says to back up and restore your data, Messaging Server provides the imsbackup and imsrestore utilities.
However I am wondering about the Queue?
Under <instance>/imta/queue
What is the difference between the Message Store
and the Queue? Can I just backup and restore the Queue using tar or cpio?
Thanks in advance for any advice.
Regards,
Tim

Hello,
We are running iPlanet 5.2 Messaging Server and need
to migrate to another (duplicate) 5.2 Messaging
Server. We have all the software installed and the
LDAP user accounts created. Now we just need to move
the existing mail from one server to the other.
I found the Backing Up and Restoring the Message
Store section in the Admin Guide says to back up and
restore your data, Messaging Server provides the
imsbackup and imsrestore utilities.
However I am wondering about the Queue?
Under <instance>/imta/queue
What is the difference between the Message Store
and the Queue? The Message Store is where messages get delivered to, so you can read them.'
The queue is where messages are temporarily stored, pending delivery to wherever they go.
You can use tar, cpio, or what have you for the queue. Stop the server first. . .
You then just restore the files to the new server. No need to restart or anything like that. Just dump the files in, and run
imsimta cache -sync
to tell the MTA to re-read the queue.
Can I just backup and restore the
Queue using tar or cpio?
Thanks in advance for any advice.
Regards,
Tim

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

When trying to install itunes on my PC, I get the message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update). Please advise how to proceed.

Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Contact photos are not showing up in Mail message list, even though the message will link to the contact card in Address Book with the photo in it.

I'm using Mail 5.3 and Address Book 6.1.3 on X 10.7.5. I want my contact photos to show up in the message list on Mail, but only some of them do, even though the message will link to the contact card in Address Book with the photo in it. I've even tried replacing a photo that doesn't show up with a photo that does show up for a different contact but no luck. I am syncing to one other Mac, an iPhone and an iPad via iCloud.

I'm using Mail 5.3 and Address Book 6.1.3 on X 10.7.5. I want my contact photos to show up in the message list on Mail, but only some of them do, even though the message will link to the contact card in Address Book with the photo in it. I've even tried replacing a photo that doesn't show up with a photo that does show up for a different contact but no luck. I am syncing to one other Mac, an iPhone and an iPad via iCloud.

I copied message to SMS field and sent. After that the message still exist all the time in the SMS field. When I open the application I must always first delete the "saved" ones before I write the new one. What to do to finally/definitely delete the save

I copied message to SMS field and sent. After that the message still exist all the time in the SMS field. When I open the application I must always first delete the “saved” ones before I write the new one. What to do to finally/definitely delete the save message?

sorry it's ios6

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

Hello Forum Members,
I figured it out. You have to select the actual logo of the Lightroom catalog and then click on "get info" and allow what ever your new user name to "read and write". That worked!
Henri Silberman

I have an iPhone 5S, with iOS 8.1.2 I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?

I have an iPhone 5S, with iOS 8.1.2 I am trying to do a system restore but the message I get on the desktop is that there is not enough room on the iPhone. How much room is required?
I had an important app. (Memos by bluemarblesoftware.com) that I accidentally deleted. It of course had many memos, some with quite a lot of information. I did sync my phone on a regular basis and I think the memos should be on the desktop computer. I tried to do a restore function but I got a message saying there was not enough room on the iPhone. How much room is needed?

generally you need 1.90gb
what you can do is back up your phone to your computer before doing the update, just as a precaution.

TS3694 Hi I am trying to update my I Tunes to 10, the message I get is ,, The feature you are trying to use is on a network that is unavailable,, click ok to try again, or enter and alternative path to program I Tunes.msi ....HELP

Hi I am trying to update my I Tunes to 10, the message I get is ,, The feature you are trying to use is on a network that is unavailable,, click ok to try again, or enter and alternative path to program I Tunes.msi ....HELP

What computer OS and version do you have?
If you have windows try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

I ran an iTunes update. It failed with the message System Error. The program can't start because MSVCR80.DLL is missing from your computer. Try reinstalling the program to fix this problem. I tried reinstalling but get the same message.

I ran an iTunes update. It failed with the message "System Error. The program can't start because MSVCR80.DLL is missing from your computer. Try reinstalling the program to fix this problem." I tried reinstalling but get the same message. I looked in my Recycle Bin for that file name but there is none there. Is this a new file that iTunes wants?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683)

When I try to sync by Ipad into my Itunes on my PC, I get the message on my PC "The Ipad cannot be used becaused the Apple Mobile Device service is not started". What do I need to do to get it started so I can sync my Ipad?

when I try to sync my Ipad into my Itunes on my PC (first time I have done this) , I get the message on my PC "The Ipad cannot be used because the APple Mobile Device service is not started". What do I need to do to get it started? I went into my account and there is no obvious way to get it started.

See Here
AMDS for Windows
http://support.apple.com/kb/TS1567

RZ21-CCMS Alerts in case the message is struck in the Queue

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