S.M.A.R.T. error and Mountain Lion will not install
I downloaded Mountain Lion so I could use the iCloud with my iTunes for other devices and it says that there is a S.M.A.R.T. error on my hard drive and it cannot be installed. What can I do to fix this?
Hi, I too had the exact same thing happen. I called support on the phone and they suggested I bring my computer into the store. I took it in and the employee determined that the hard drive was failing and I was the third person that day with the same issue. Luckily, it is under warranty but they had to replace the hard drive. I still haven't gotten my computer back because they didn't have the parts. My advice - BACK UP NOW!
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Mountain Lion will not install says HD is time machine back up but it isn't
I downloaded ML and it state will not install as HD is time machine back up but it is not, I have another external drive
for time machine back up.
I have OS 10.6.8 which a I read the information should be what is required to intall ML.
How can I get the program to recognize that my HD is not the back up disk?OS X- Cannot install on a volume used by Time Machine for backups
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Mountain lion will not install on late 2010 Mac pro
Mountain lion won't install on late 2010 Mac pro 8 core. After downloading mountain lion I ran the installation software but it gives me the error mountain lion failed to load and doesn't restart the computer.
Welcome to Apple Communities
Open Finder, select Applications, delete the installer, open App Store > Purchases and download OS X -
Tried to upgrade from 10.7.4 on relatively new MBP. It appears that Mountain Lion successfully downloaded from App Store. However, ML will not install to the hard drive because "This disk cannot be used to startup your computer". Thanks for advice.
Try going through the steps described here: http://support.apple.com/kb/TS3926.
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I have a mbp early 2011 and mountain lion will not download
hi there,
i'm trying to update osx 10.7.4 and it just hangs on "waiting" for hours and does nothing, i went into the purchases section in app store and it says "An error has occured" in red letter, i click teh download button again and it does abosultley nothing.... and ideas would be greatly appreciated ps i have a 15" mbp early 2011 if that helpsYour issue downloading Mountain Lion appears to have been answered HERE. I'm betting you are both running Antivirus.
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HT201316 Mountain lion will not install and sends me to support/no-recovery
I can't load Mountain Lion since it doesn't support recovery any way around this glitch
Hi,
I had the same problem, unable to install Mountain Lion due to recovery problem. After a long investigation I found out that my Recovery HD partition was only 613.6MB and it should appearently be 650MB !
--- BEFORE ---
$ diskutil list
/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *120.0 GB disk0
1: EFI 209.7 MB disk0s1
2: Apple_HFS Macintosh HD 119.1 GB disk0s2
3: Apple_Boot Recovery HD 613.6 MB disk0s3
What I did to solve this was to delete the Recovery HD partition using the following steps:
* In terminal window write the following: defaults write com.apple.DiskUtility DUDebugMenuEnabled 1
* Go to Disk Utility where you now should have debug menu. Select the option to show all paritions.
* Delete your Recovery HD partition.
* Make sure that you have at least 650MB free on your OSX drive. If not decrease the size of your OSX partition.
* Install Mountain Lion and it will then automatically create a new Recovery HD partition.
--- AFTER ---
$ diskutil list
/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *120.0 GB disk0
1: EFI 209.7 MB disk0s1
2: Apple_HFS Macintosh HD 118.9 GB disk0s2
3: Apple_Boot Recovery HD 650.0 MB disk0s3
I hope this can be helpful to someone. -
Mountain lion will not install because time machine uses hard drive for back up. What should I do?
I have downloaded Mountain Lion but it will not allow me to install because the time machine uses the hard drive to back up. How do I solve this problem?
Unless you are trying to install on an external hard drive that actually has been used for Time Machine backups, this is usually caused by having a folder named "Backups.backupd" on your hard drive somewhere. It may be at the root level of the hard drive, but may also be elsewhere. Try searching for it, and then delete it. (You shouldn't need it.)
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Mountain Lion will not install on 2011 MBP 10.7.4
Macbook Pro 13" downloaded, installed, but now will not reboot. Says computer must be restarted...and cycles over and over.
Interval Since Last Panic Report: 119 sec
Panics Since Last Report: 2
Anonymous UUID: 4C77E81F-7C0C-4654-AA30-F302905EADE3
Sat Aug 18 10:43:07 2012
panic(cpu 2 caller 0xffffff8027243d5e): "a freed zone element has been modified in zone: kalloc.128"@/SourceCache/xnu/xnu-2050.7.9/osfmk/kern/zalloc.c:219
Backtrace (CPU 2), Frame : Return Address
0xffffff811796b7d0 : 0xffffff802721d5f6
0xffffff811796b840 : 0xffffff8027243d5e
0xffffff811796b880 : 0xffffff80272435a2
0xffffff811796b960 : 0xffffff80272245bd
0xffffff811796b990 : 0xffffff80275ee16d
0xffffff811796b9c0 : 0xffffff8027653983
0xffffff811796ba20 : 0xffffff802764a807
0xffffff811796ba90 : 0xffffff802764a91d
0xffffff811796bad0 : 0xffffff7fa89d2ca3
0xffffff811796bb50 : 0xffffff7fa89d486a
0xffffff811796bba0 : 0xffffff8027665313
0xffffff811796bbc0 : 0xffffff8027665eed
0xffffff811796bc20 : 0xffffff80276638ef
0xffffff811796bd70 : 0xffffff80272981a1
0xffffff811796be80 : 0xffffff8027220abd
0xffffff811796beb0 : 0xffffff8027210448
0xffffff811796bf00 : 0xffffff80272195fb
0xffffff811796bf70 : 0xffffff80272a5ad6
0xffffff811796bfb0 : 0xffffff80272ced13
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(8.0)[3E22E6B1-7098-3FCC-8173-CE91AE91 0DA0]@0xffffff7fa89b8000->0xffffff7fa8a19fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7fa786f000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7fa7dea000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7fa7da7000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000027000000
Kernel text base: 0xffffff8027200000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 121925292908
last loaded kext at 120156835360: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7fa8d74000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.jft.driver.PdaNetDrv 1.0.64
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.squirrels.airparrot.framebuffer 2
com.squirrels.driver.AirParrotSpeakers 1.7
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4You can also press Command and R keys in boot, open Utilities > Terminal and type:
resetpassword
Select Restore Home Directory Permissions and ACLs. If it doesn't help, do a clean install: press Command and R keys in boot, open Disk Utility, select the hard drive, erase it and install -
I downloaded mountain lion os 10.7.8 so I could erase previous owner password but its asking for computer password to install .new app...now what ??
Thanks if anyone can helpOS X: Changing or resetting an account password
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Mountain lion will not install - messages says the hard drive is for time machine
basically i have gone thru the install process
I get to screen that asks which drive to install
I have 3 drives that show up
Mac-ssd
bootcamp
mac storage drive
it will not let me pick any drive(have not tried bootcamp)
it says that this drive is being used by time machine
lesnorvellYour Mac has a directory named Backups.backupdb located on it. If you have good time machine backups somewhere else, you can delete the directory and ML will allow you to select the drive.
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when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.
I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply
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Mountain lion will not download thru the apps store. It has been purchased and redeemed. I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow. I have set the display to go to sleep (which I have set so I have to sign in again). When I sign in again, Mountain Lion OSX has disappeared from the launchpad. I have tried this several times. I do have Norton Internet Security on my Mac Air. I turned off the idle time scan on the Norton and tried again. Same results. Anyone?
Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.) -
Why can a person buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks???
I am running OS X Lion on a mid 2009 MacBook Pro with 4GB of ram and a 160GB HDD. I was going to download Mavericks from the app store but waited to long. Now that Yosemite is out Mavericks has disappeared from the app store. WHY? A person can buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks??? And the kicker is that it was FREE!!! I just wanted to load Mavericks on my MacBook Pro to see how it performs. If I could live with any slow downs or quirks, I'd leave it installed. If not, I'd roll my system back. Apple's policy of ramrodding unstable product down our throat is BS. I don't want to use Yosemite until it has become more stable!
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless. -
148:3, is showing up as an error and my program will not run, what to do ?
148:3, is showing up as an error and my program will not run, what to do ?
Error 148:3 is a licensing error for Adobe Paid apps like Photoshop or Flash Professional...
WHERE exactly are you seeing this error? -
Mail created w/ mountain Lion will not open in SL10.6.8, or OS X yosemite.
Mail created w/ mountain Lion will not open in SL10.6.8, or OS X yosemite. How can I convert it to open?
After a second call to AppleCare, they had advised me differently than before. Once they found out that my personal computer has Mac OS X Lion installed from the App Store, they suggested I simply upgrade my parents computer to Lion.
So, I used my download from the App Store and upgraded. It went smoothly, but Mail still will not open properly. And instead of the original error message, it comes up with this:
"Check with your developer to make sure Mail can work with your version of Mac OS X. You may need to reinstall the application. Check if there are any updates available for the application."
How can I re-install just Mail? A startup disk is not accessible for me right now. Can I download the latest version of Mail and install it from the Apple.com website?
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