S.M.A.R.T fail on brand new hard drive

I recently had complete hard drive failure on my iMac and got it replaced this week.
Everything is now running perfectly but just now I was checking the system profile and noticed the drive is reporting s.m.a.r.t failure. I checked in Disk Utility and i have the message telling me to back up everything immediately.
Can new drives report failure so soon after being used for the first time. It seems bad luck for 2 drives to fail within 2 weeks.....
The machine is out of warranty/apple care.

HI,
I think the chances are extremely remote that a second drive could fail that fast.
Did you have the drive replaced by an Apple certified repair provider? If so, take it back.
Carolyn

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Brand new hard drive...what happens if I plug in my ipod?

Hello,
I just got a brand new hard drive for my powerbook after it completely failed...all my data is gone and I was devasted...but that's life...That includes all my music in iTunes. But I have my iPod...What will happen if I plug in my iPod to sync up. Will it completely erase my iPod because there is nothing in my iTunes, or will it transfer all my music files onto iTunes...I was scared to plug it in last night in hopes that I may be able to salvage something from my data. Any help would be great!
Thanks,
LH

If your iPod is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. There are a number of third party utilities that you can use to retrieve music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
Senuti Mac Only (Currently only the beta version is iPod Touch & iPhone compatible)
PodView Mac Only
PodWorks Mac Only
iPodDisk PPC Mac Only (experimental version available for Intel Macs)
TuneAid Mac only (iPhone and iPod Touch compatible)
iPodRip Mac & Windows
YamiPod Mac & Windows
Music Rescue Mac & Windows
iPod Music Liberator Mac & Windows
iGadget Mac & Windows (iPhone and iPod Touch compatible)
Floola Mac & Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content only from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay:
Back up your iTunes library by copying to an external hard drive

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive

Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive.
Tried to reset pram, smc, nvram.
Tried installing new RAM.
Tried installing new hard drive.
You should know that my internal drive is installed in a cheap external case and plugged in a USB 2.0 port because i am waiting for a new hard drive cable.all
Yep all good things happened to me...i don't know if all these problems are linked, ahh and also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost. My computer is not under warranty anymore so i'd like to avoid a trip to the Apple store but i'm close to doing just that.
Any help appreciated...

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

Install to brand new Hard Drive

13" MacBook Pro would no longer boot (2010 model). Took into the Apple store and they tell me the hard drive is fried.
I bought a new hard drive, replaced it and held 'c' down during boot to load from the install DVD that came with the system when I bought it.
I'm now forever stuck at the gray Apple logo with the gray swirly circle below it. Can hear the DVD spin up and down over and over - doesn't go anywhere.
Can anyone tell me what's going on here and why I can't boot off this DVD to install the OS to this brand new hard drive?

I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

So I formatted a brand new hard drive to MAC OS (Journal), I then could save on the hard drive. Not two days later Im back at square one, the program wont recognize the hard drive again.

So, hard to beleive, but I am having some trouble with Final Cut Pro X.
This last week I formatted a brand new hard drive to MAC OS (Journal),
so that I could save on that hard drive.
Well it went great.
I saved my project on there and copied a few others over as to free up space on my Laptop.
Then, not two days later Im back at square one,
the program wont recognize the hard drive.
It wont even open the events up off my hard drive,
as to jog the program into reqcognizing the scratch disk (which worked twice before).
What happened?
How do I get the program to re-recongize my newly formatted hard drive?
Please help!

The name of the drive, or the name of some folders inside the drive, may fool FCP X into believing it is a camera.
Also, you should not use the drive for time machine backups.

Please HELP!! MacBook stuck on "Select your Keyboard" screen after installing Snow Leopard on a brand new hard drive!

Hello, I just recently replaced my internal hard drive in my MacBook [from a 250gb to a blank/empty 750gb]. I managed to get OS X Snow Leopard installed with the DVD. Setup seems to run fine at first, I get the screen in space with the welcome message different languages while music plays. Then I'm asked to select my country, then here is my problem- the next screen asks me to "Select Your Keyboard", I select & click "Continue" button, then my Mac is just showing the spinning beachball & it stayed that way all night =( I don't know how to fix this. Anyone experience this or have any solutions for me? I'd appreciate any help! Thank you! [I've been googling since yesterday with no luck on finding an answer].

It's diagnostic software. It's supposed to help you find problems. I don't think anyone is making any software yet that fixes hardware problems.
That said, the two comments:
Le husky wrote:
Macbook pro freezes for no reason even after installing 10.8 on a brand new hard drive....
.....also my trackpad is behaving very erraticaly sometimes, it's like it is possessed by a ghost....
would lead me to think it's the logic board. On older MacBook Pro's both the USB I/O ports and the keyboard/trackpad are fed out of an integrated USB controller integrated into the South Bridge I/O controller. On newer models, the USB ports come out of an integrated North/South bridge controller and the keyboard/trackpad are handled by an SMC controller, which itself interfaces with the I/O controller. All of these items are on the logic board, and they're all unrepairable.
...unless of course the "internal drive [that] is installed in a cheap external case" is itself causing the problems. Another thing to try might be a different USB port, if you haven't done so already.
I didn't know the price for Scannerz went up. I could have sworn I only paid 30-some bucks for it. Maybe it was on sale at the time. I don't remember.
In any case, good luck.

Will a Mountain Lion install USB work with putting Mac OS on a brand new hard drive?

My MacBook Pro's hard drive has crapped out and I'm planning on purchasing a new hard drive for it. However, this new hard drive will be completely clean and no remnants of Mac OS will be on it when I receive it. But before my hard drains crapped out, I made a Mountain Lion install USB like the one made here: http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/ . If I install this new hard drive into my MacBook Pro, turn the computer on, and hold down the Option key, will I then be able to install Mac OS with this USB drive? If not, please explain the steps that I need to take in order to successfully install Mac OS onto a brand new hard drive.
P.S. I do not have the install disc from when I bought my computer.

You can use the USB drive you created previously to install OS X in your new hard disk. Also, you can use Internet Recovery, if you want to > http://support.apple.com/kb/HT4718
After installing the hard disk and starting from the USB drive, follow the steps to reinstall OS X. If there isn't any partition on the hard disk, close the installer and open Disk Utility.
Then, choose the hard disk at the top of the sidebar, go to Erase tab and erase the disk. After erasing the disk, close Disk Utility and reinstall OS X

Brand new Hard Drive - hp Pavilion

running slowly and freezing ... brand new Hard Drive - hp Pavilion

Allison, welcome to the forum.
When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them. Also, what is the make/model of the new hard drive?
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Installing MAC OS X on a brand new hard drive

i recently installed a brand new hard drive, and i was wondering how i install OSX on it
do i just put in the cd or is there something i have to do?
thanks

it worked
thanks
but i actually have another problem
a year ago (whenever the newest Mac OS came out), i upgraded the OS.
in the middle of installing the OS, i got error messages, and i had to restart the installation a couple times before i finally got through.
when i tried to install OS X on my new hard drive, the same error message came up.
anyone know whats wrong with my computer?
thanks for all your help by the way.

Mavericks will not install on brand new Hard Drive

Trying to install Mavericks to a brand new internal 2TB Samsung SATA 3.0 HD on a 3-yr old 12 Core Mac Pro system that was running Mnt Lion just fine. After multiple failures upgrading the Mnt Lion disk to Mavericks. Decided to just use a brand spankin' new hard drive and do a clean install of Mavericks. Now during the install to the NEW DRIVE, getting error message "Mavericks cannot be installed." Then I reboot and try to force the continuation of the install, doing this repeatedly, and I sometimes get a error log instead of a just an error message. Error log says: Thread 34 Crashed:: Dispatch queue: com.apple.root.high-priority. Then the 1st line listed under that is: 0 libsystem_platform.dylib 0x000000010fa5a06a _platform_memmove$VARIANT$Nehalem + 138. If anybody knows what any of that means?
Thanks.

Without the full listing of the trace I can't be sure, however it would look more like a bonafide logic board or memory error rather than the HD that's causing the problem. The low level drivers on Mavericks have obviously changed (otherwise it wouldn't be a different OS version) and possibly they're exposing a lack of performance in your memory. The actual Mavericks install may not be the problem, but rather being corrupted during installation. In the line you quoted, Nehalem is the Intel name for your CPU, the memmove operation failed (move blocks of memory contents from point A to point B) and they shared library containing this was in the system library....sort of critical stuff.
You could try the following:
Re-seat the RAM and try again.
Try an old OS installation and see if it succeeds (Snow Leopard, Lion, Mountain Lion, etc)
Try an install to an external enclosure
If re-seating the RAM does the trick, then you're set.
If it doesn't, then install an older OS to see if they work OK. If older OSes work OK using the internal drive and you have after market memory in the system, it would imply to me that the memory probably isn't quite up to snuff and Mavericks is exposing it. If it's original memory then it should be OK.
If the older OSes now don't install correctly and it's giving similar problems try doing the install in an external enclosure. The point here being to try to move your data path off the internal SATA cable. If these install OK, try it with Mavericks. If any of these work it could be the SATA cable or I/O controllers on the logic board (SATA cable most likely). A good reference for these sorts of problems is:
Bad Hard Drive Signs and Symptoms
Possibly a last option, which I would think (or hope) would be rare, would be that the binary for Mavericks install got corrupt during download. You could also try some of the resets they have in the linked document above. They might work and it doesn't take any effort.
Good Luck

I have a G5 with a brand new hard drive,when I try and install the os I get a panic we are hanging error. What can I do to load the os

I Get a panic we are hanging error when trying to install the os on a new hard drive on a G5

Yes, the hard drive needs to be formatted and OS X must then be installed.
Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. Quit Disk Utility and return to the installer. Proceed with the OS X installation.
It's only a lost cause when nothing else works.

I can't install Snow Leopard on a brand new hard drive with a brand new optical drive.

I need help please. I have a 2009 MacBook Pro. The hard drive crashed a while back so I bought a new one. The original Snow Leopard disc that came with it was scratched so I bought a new one of it as well. After trying/failing to install Snow Leopard on the new hard drive about a dozen times I bought a new optical drive as well. I installed the new optical drive today, tried to install Snow Leopard again and STILL got the same installation error messages. Any help that anyone might be able to provide would be greatly appreciated.
Last error message:
Install failed: The Installer could not copy the necessary support files.

Did you partition and format the new drive first?
Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. Upon completion quit Disk Utility and return to the installer. Complete the Snow Leopard installation.

What is the best order to upgrade to Lion after putting in a brand new hard drive in my MacBook Pro? Restore first? or install Lion First?

I have a 2008 macbook pro with brand new 500GB hard drive and 6GB new RAM. My old hard drive is backed up on external drive, via time machine. When the shop put in the new hard drive (there was nothing wrong with old one, it was just stuffed to the brim), they loaded snow leopard from a disk, but I haven't put anything from the old drive back on yet....I haven't even configured my mail and am just reading mail from ipad and phone these days.
Question: Should I install Lion before I restore all the old backed-up stuff, or is it important to have anything, ( like maybe preferences) already on the computer when I download Lion. I want to be selective when restoring from time machine, because my old hard drive had a lot of ancient software and junk on it that had migrated from every computer we've ever owned, and that is many, many.
So, I'm just stuck on the best way to proceed. Also, should I install the latest update for 10.6.8 before I download Lion? I see today that some new updates have become available; java, security, safari, and apple software installer.
Thanks
G.T.

Gaye Thomas wrote:
But I just read your next post, and it sounds like you think I should do the back-up first, or am I missing something. I think you are now recommending that:
1. First I should install Snow Leopard,
2. do the combo update of 10.6.8
3. THEN USE BACKUP to restore what I want to carry over to new drive.
4. Then upgrade to Lion.
I would restore SL and do the Combo 10.6.8 update. Then use your backup to load back in what you want. Then do the upgrade to Lion.
So what made you change your mind?
And, just to say again, the hard drive is completely new. The shop installed 10.6.8 from the installation CD, and I haven't even configured email. I'm only using safari. I just now downloaded 4 updates that software updater recommended. It now tells me it is up to date. Is there any reason to do a 10.6.8 combo updater?
Are you recommending to do the back up BEFORE I install Lion, so that there are some preferences and information about old passwords and certain information that Lion will want to know about? Will it make my life easier to back up BEFORE I install Lion?
What changed my mind was your second post. You don't want to carry over everything to the new drive and the install of Lion. You only want selective things and of course your personal files.
For that I "feel" it best to install SL, Update SL to the most current version, Then selectively restore the parts you want and then install Lion on top of that newest install of SL with the selectively restored parts on the new Hard drive.
That should give you as clean an upgrade as you can get.
Of course you could go a completely different route. Make the Lion install USB, Save all your program Install files you want to be installed in Lion along with your personal files. Then Wipe the drive and install Lion clean. Then RE-Install your programs and copy over your personal files.
That is what I would do as I do not like upgrading to a new OS over the top of an older one. I have never found that to be as clean and it always seems to carry over stuff from the older OS to the new one. But that is me.

Brand new hard drive failed - is it me?!

Hello (Kate HS's other half here)
I recently had to replace the HD on our iMac (the original one failed more or less on it's second birthday)
I fitted a 250gb Hitachi drive about a month ago, restored data from backups and everything seemed great, until tonight...
I was watching TV via Eye TV when the computer froze - and when i forced shut down and restarted I was greeted by a blinking question mark. Booted from Disk First Aid and it couldn't see the HD. Hardware test shows " 2STF/1/4 " error.
Could it be that something other than HD could be causing this - or some other fault is destroying hard drives? (first time i had warning noises and regular crashes for a few days, this time there was nothing - instant death)
Could I have done something wrong when fitting it?
Or what are the odds of having 2 hard drives fail in the space of a month..?
Hope you can help.
iMac G5 20" 1.8Ghz Mac OS X (10.3.9)

To Apple Discussions!
Since your HD is only a month old it should still be under warranty. I would contact the manufacturer and/or get a new one.
In case it's not the HD, see your computer comes under the following program since you have an 20" G5 iMac. Hopefully, it's a Rev B:
The 20-inch iMac G5 Repair Extension Program for Power Supply Issues (Rev B)
**WARNING: DUE TO SECURITY REASONS, PLEASE DO NOT POST YOUR COMPUTER'S SERIAL NUMBER ON THESE MESSAGE BOARDS.**

What to do if brand new hard drive is blocked by password?

Hi, there
I'm writing from Venezuela and l'd like to get some help about the following problem.
My cousin have a Satellite M645-S4061 which was bought at Amazon long time ago.
The problem, its hard drive became faulty since a couple of months.
I suggested him to buy a new 2.5" WD Blue hard drive or 2.5" Crucial m4 ssd.
My cousin traveled to USA three weeks ago and got back last week.
He bought a new toshiba hard drive at Best Buy.
P/N: PH2050U-1I54
593851-A0
I changed the faulty drive, put in the new drive.
And now, when the laptop is switched on, right after bios post, it askes for password.
"TOSHIBA MQ01ABD050
Enter HDD/SSD Password."
Why a brand new drive ask for a password?
Maybe isn't brand new at all, right?
How can I solve this problem?
Any tip or advice will be helpfull.
Thanks in advance.-

Hi! Did you try installing your OS on the new drive, or just replace the HD? If you have the recovery discs use them to install your OS. If you don't have them you can get them here
PS I have never heard of a brand new HD being blocked by a password.
https://support.toshiba.com/repair?orderType=SFF
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

S.M.A.R.T fail on brand new hard drive

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