S.m.a.r.t. status failing, HD won't mount, verify, or repair. Can't make disk image. Any other options?

My iMac won't boot up. It gets to the grey screen with the progress bar. Gets about a third through the progress bar, then shuts off.
I boot up with the recovery disk. The S.M.A.R.T. status is "failing."  Disk Utility shows the following message:
"The disk has a hardware problem that can't be repaired. Back up as much data as possible and replace the disk. See and Authorized Apple dealer for more information."
I have tried:
• In disk utility the HD can't be verified or repaired
• Making a disk image from disk utility. I got a message "input/output error"
• Using my MacBookPro laptop to boot up the iMac in target disk mode. The iMac wouldn't mount.
I backed up up a few months ago, so I'm not totally out of luck. But there's a few recent projects I'd like to salvage.
This is a 21.5" iMac with 3.33 ghz, 2x2 gb, 1000gb running the latest Yosemite OS
Any further things I should try before carting the iMac to Tekserve? Thanks everybody.

I'm afraid from your description it sounds as if the disk is seriously damaged in some way. I don't think there is anything more you can do, short of taking it to a specialist recovery service which would be extremely expensive.
Your service engineer will take the disk out and replace it with a new one; ask to keep the original disk. You could try putting it in an enclosure (more expense) and seeing whether anything will access it, but I have to say that given what you've already done it's extremely unlikely you will have any sucess.

Similar Messages

  • When trying to upload a document or attach a document in an email Firefox gives me an error "Failed to load CTDFMRES.dll" and stops responding, I have no issues in any other browsers. And I am using Firefox 4, Fixes???

    When trying to upload a document or attach a document in an email Firefox gives me an error "Failed to load CTDFMRES.dll" and stops responding, I have no issues in any other browsers. And I am using Firefox 4, Fixes???

    You don't have to disable any addons or extentions!!!You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)

  • Downloaded music apps o.k.  Says login failed when I put in user and password. No trouble when getting any other apps.

    Downloaded music apps o.k.  Says login failed when I put in user and password. No trouble when getting any other apps.

    Sounds like you may have deleted something you shouldn't have. Boot to an OS X DVD or a bootable backup, and using Disk Utility, do a repair disk, and while there repair permissions. Disconnect any peripherals, and reboot. If you get the same startup behavior, do a safe boot, by holding the shift key down when booting. If that works, try a normal boot. If neither step helps, you may need to relaod your operating system.

  • My hard drive failed and I can't afford the professional data recovery.  Do I have any other options?

    I have a 13" Early 2011 Macbook Pro.  Last week the hard drive failed (for the second time), and when I took it to the Apple Store I was told it would cost $177 to replace the hard drive and the cables.  I intend on going through with this and getting it fixed, however the man I talked to said I should hold on to it a little longer before giving it to them for repair in case I want to recover my data.  When I researched how to recover the data, my answers mostly consisted of taking it to a professional to do so.  I found a local authorized service provider who said they could do so, however I was told it would cost at least $400 to recover my data (possibly more depending on how much data there is to recover).
    I can afford to pay $177 to fix the hard drive.  I cannot, however, afford to pay an additional $400+ to get all of my data back.  Yes I realize I should have backed my files up onto an external hard drive (I'm not the most computer-savvy person), but honestly, all I really need is my photos.  When my hard drive was in the process of failing, I got a flash drive and put a lot of my files onto it so I would at least have some of them when I got my Macbook fixed.  At this point, I can't even turn it on, so I am not able to go into iPhoto and get my pictures.
    Is there any way I can do this myself?  There is no way I can get this done professionally.  I would love to be able to all of my data and files back, but if I can just get some that is better than nothing.  Any help would be appreciated!

    obesity wrote:
    It was really empty. Clicked on, nothing.
    But no prohibited signs, like these:
    Get info on folder, zero kb. Just one user account on each mac.
    I did navigate back several days prior to my Mac dying. Still nothing.
    Sounds like it may have been excluded, or perhaps damaged. 
    Just for future reference, it's always a good idea to keep "secondary" backups.  See #27 in Time Machine - Frequently Asked Questions for some suggestions.

  • Download failed or won't mount everytime I try updating to 10.4.6

    I have 10.4.5 running on my eMac and have the latest security update that I can see on the apple download page. But everytime I try updating to 10.4.6 I get an error message half way through the download that says "Mount Failed" and sometimes "Download Failed". Is there something I'm missing or am I trying the wrong download here? The download I'm trying is the 10.4.6 combo for PPC.
    I had been downloading the "combo" since 10.4.2 and things always worked fine. Any ideas?
    Please help, Ken

    Hi Ken
    Welcome to Discussions
    The Security Updates are dependant on the version of OS10.4.x you are currently running
    Software Update determines that but if you do the download and install yourself then you need to check the relevant document for the upgrade (click on the title and the info sheet will appear). Also the info can be got from
    http://docs.info.apple.com/article.html?artnum=61798
    If you are running OS 10.4.5 then the latest Security Update will have updated the relevant files as though they were 10.4.8 and that might be the problem
    Download the Combo for 10.4.8 for PPC and hopefully it will install (when using the Combo versions you can jump revisions as they in effect overwrite the system files and so give you a complete new system. REMEMBER Backup first , Repair Permisions second , Install Upgrade third
    There is also Security Update 2006-007 (10.4.8 Client PPC) to install as well after which Security Update 2006-008 (PPC) may need to be applied again
    chris

  • Mac mini with Mountain lion fails to load and mount the os-10.6.3 install disk

    I'm trying to use the hardware test utility that should be on the applications disk.  When I put in either the install or application disk the drive kicks it out again after 15 or 20 seconds.  These disks will both load on my imac (late 2009) but of course won't install anything.
    Is this normal behavour or do I have a hardware problem?
    In addition I boot from my Mountain lion usb recovery drive but find nothing about the hardware testing utility local or online.
    I wanted to test memory.  Used memtest and shows no errors.  I also want to test everything else too.

    Thanks much folks for the replies and ideas.
    Here is more info that should have been in my first post.
    The mini is late 2009.
    It ejects the install os 10.6.3 original disks without mounting them BUT will load and mount any other dvd or cd that I have tried video, music or data.  When either of the Apple disks are inserted the drive does a low pitch vibration for several seconds then stops.  It repeats about five times then ejects.  No other disks vibrate this way.  The apple disks for the mini  do not vibrate or eject in the iMac.  They load and mount normally.
    I looked for an update for the EFIboot and couldnt see anything that I thought mached the mini.
    I have tried the NVPRAM reset with no change in behavour.
    Doing a startup with d key doesn't find the AHT.  I assume if it is on the mac-HD it would be found and run.
    There doesnt seem to be one on the recovery USB drive that I created.
    I did upgrade from SL to ML, no erase.
    BDAqua,  I'm not sure what you mean, "In fact, do 3 in a row, takes a bit of time."  Should I do 3 NVRAM resets in a row?
    I haven't tried the cleaning kit since all other disks give no problems or errors that I know of. 

  • I have a disk image that fails to mount.

    I made a back up of my entire Hard Drive just before I updated to mavericks. For reasons I wont' go into, the original hard drive is now completely bricked and replaced with random data. I still have the disk image, and it is on an external drive. BUT when I try to restore the image to a drive using  Disk Utility, and it scans it, the scan fails. I cannot upload the image as it is 196GB. Is there any way I can recover it as it is the only backup of all my data?
    Thanks in advance,
    Oscar Simpson

    • Restoring from a disk image - backing up to Disk Images or other Macs on your network - KB:
    http://help.bombich.com/kb/dmg-and-remote/restoring-from-a-disk-image
    There may be some ideas, perhaps belated after the fact you already have a .dmg which may have issues built into it, and no original to go back to get another. And magnetically wiped hard disk drive with the magnetic platters totally toasted.
    restore data from mac .dmg file:
    https://www.google.com/#q=restore+data+from+mac.dmg+file
    Hope this helps somewhat.
    Good luck & happy computing!

  • Cannot connect to Itunes, status bar goes about half way and stops. I have tried all the fixes other people have used, no joy. Running Vista with the most recent Itunes installed. Disabled fire wall and anti virus software. Once again, I have tried it all

    Itunes won't connect, status bar goes about half way and stops, then times out. I have tried all fixes posted, you name it, I have done it. Running Vista and current version of Itunes. Can connect to Internet with any other app. Using Firefox, their latest version if that matters.
    I have seen this is an on going problem throughout the Itunes community. All I can say is 'Bad Form Apple, Bad form.'

    One more odd thing.  The itunes diagnostics believes my windows firewall is on which is it not (believe me I've checked/double checked etc) AND believes itunes is not enable in windows firewall which it is, if ever I turned WF on.  How can itunes get this wrong?  I mean, if itunes believes its being blocked, maybe that's why I'm being blocked...has anyone heard of this?

  • Filesystem failed to verify or repair

    I have tried to use boot camp on my MacBook Pro, but each time it starts to partition the harddrive it will fail and tell me to verify or repair the file system. If I attempt to verify I am told that there is an error and I must repair the harddrive. However, the repair option is not available.
    Now, here's the weird part. If I boot up from the CD (or have an apple genius boot up on one of their external hds) they system has no errors and repairs fine. But if I go back and try again on my hd it fails with the same error.
    I would like to figure this out, and I don't have the $100 to spend on DiskWarrior on the off chance it will fix it. My understanding is that this is probably bad data or a hardware issue? Help!

    I was going to recommend that you Defragment your HD however that would require you to buy some software to do so (which you don't wish to do and that is fine).
    One other recommendation, based on what you already have, is to reformat your entire HD and install leopard and then run boot camp. Of course, this means that you will have to spend the time to install Leopard and all of your applications (and documents) one more time.
    Axel F.

  • Disk Utility error msg:  Filesystem verify or repair failed!!!

    Ok so after erasing my partitioned HD I wanted to use the rest of my HD on my start up HD, So I pulled the expander in the partition window to resize the volume of the HD. Then I clicked apply to resize the HD and ended up with a Partition Failed message that stated
    Partition failed with the error:
    Filesystem verify or repair failed.
    What do I do from here to get my current HD at full capacity?
    The current size is 19.9 GB and it should be at 60 GB.

    Ok, so I had a partitioned hard drive, and I wanted to expand the start up drive and delete the unnecessary partition. So in disk utility I clicked on partition and deleted the partition I didn't want.
    Then I used the expander thing in the bottom corner of the start up hard drive box and clicked apply to enlarge it, but filesystem verify or repair failed message appeared.

  • OIM 9.1.0.2  - ActiveDirectory 9.1.1.7.0 Installation Status  :    Failed

    Hi,
    I am using OIM 9.1.0.2
    When I install the AD connector from Deployment Manager -->Install Connector, It shows the error
    DOBJ.XML_IMPORT_ERROR
    Unknown tag OBJ_OFFLINED recieved.
    Step 2 : Connector Installation
    ActiveDirectory 9.1.1.7.0 Installation Status : Failed
    Configuration of Connector Libraries
    X Import of Connector XML Files (Using Deployment Manager)
    X Compilation of Adapter Definitions
    Click Retry to retry the installation after correcting the errors.
    What needs to be done for this ?
    Regards
    Praveen

    With the introduction of oim 9.1.0.2, the Offline-Line Provisioning attribute was added to the Resource Object. You are trying to import the connector into an environment that is out of date. The solution to this is to open up the XML file, and cut out the XML tag within your resource object for OBJ_OFFLINED and then it should work. But the next issue you are going to run into is most likely the connector version is not supported in your version so it might not work.
    -Kevin

  • Powerbook G4  HD SMART Status: Failing

    My powerbook G4 (1.5GHZ, 1GB RAM, OS 10.3.9)recently runs very slowly, sometimes freezed up during power off process. I checked the activity monitor to see none program hogging the cpu and memory, There are about 37GB free space on the hard drive. Checked the Disk Utility and saw the SMART status: Failing in red letters. Can anyone tell me if that is the sign the HD is going to die soon? If I used the install CDs to reinstall very thing, it will fix the problem or not? Or I just need a new HD? Luckly I was able to backup everything on my Mac to my desktop. Thx

    Welcome to the Apple discussions.
    That means that it's time to replace the hard drive, as it will fail shortly due to a hardware failure. If you want more detail on what is failing, install Smart Utility from Volitans.
    New hard drives are cheap ... good source is Newegg.com, as they have many user reviews, good prices, good service. I've bought drives from them for years, and can recommend them. You'll want a parallel ATA interface 2.5" hard drive. Can't use a serial ATA (SATA) interface hard drive.

  • Httpd service does not start- shows status FAILED

    Hi,
    I have just installed ORACLE ENTERPRISE LINUX UPDATE 5,
    now, my issue is when i give the following command , it shows status FAILED.
    # service httpd start
    starting httpd: [FAILED].
    can anybody help me out.
    regards,
    Charan

    Seems like your system is not configured correctly.
    Are you using the correct user (the same that is the owner of the HTTP software)?
    Is there already another process running on the port?
    What is the output in the Apache logfiles?
    cu
    Andreas

  • S.M.A.R.T. Status: Failing - Can't Erase

    One of my dives has a S.M.A.R.T. Status of Failing. This is backup drive, so there is already a direct copy of it. The drive is still under warranty but before I send it back, I want to try and reformat it. In disk utility, I am not able to erase the drive. Is this because of the S.M.A.R.T. Status? Is there a way around this? Can I temporarily turn off the S.M.A.R.T. readings?

    The status report tells you the drive is failing. Don't try to reformat the drive. It's under warranty so get it replaced.
    Since you've told us nothing about what you see in DU when your try to format the drive, we can't give you any input. However, the SMART status has nothing to do with formatting the drive, but if the drive is failing then that could be why. You could try the following:
    Extended Hard Drive Preparation
    1. Open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Set the number of partitions from the drop down menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

  • Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    OS 10.5.8 on a 1.8 GHz Power PC G5. Installed Western Digital WD1002FAEX as a second internal hard drive. I also installd the jumper needed to slow HD down for this computer. Initialized and formated the HD was able to back up a large iPhoto file and am still able to acceass the file from the new HD. Now Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    Is that on your first drive or the new one???
    Only experience I had with SMART warning was that in less than 48 hrs it was dead for good.

Maybe you are looking for

  • Unable to wake from sleep

    I hope someone can help with a repeating issue I have with my Powerbook. When the laptop is put to sleep (by either shuting the screen, or forcing to sleep), a number of times it refuses to wake up! When I open the screen, the computer sounds as if i

  • How to migrate Oracle 9i(32 bit) to oracle 10g(64 bit) DB with ASM

    How to migrate Oracle 9i(32 bit) to oracle 10g(64 bit) DB with ASM on SAME platform RHEL4.0 Scenario My case: 1) DB size 400G. 2) Minimum downtime. 3) oracle 9i(9.2.0.4) source DB. 4) oracle 10g(10.2.0.3) target DB with ASM. 5) Source DB (HOST A) and

  • Minimize/Maximize a JWindow

    Hi everyone, I created an application that derives JWindow instead of the usual JFrame as the parent class of the application. This works fine but I have a following problems listed below that I have not solved yet. 1. Is it possible to implement Max

  • What is a ARP cache and how do I clear this cache?

    Each time I try to repair my internet connection it states, "unable to complete the repair because it was unable to clear the ARP cache. I do not know or am unable to find in any help file where or what this cache is. Assistance with this would be ap

  • Syncing z30 with multiple outlook calendars

    Hi Everyone, i am new to the forum and i see numerous people are having issues with outlook.  can anyone help me please as i have not found a solution to my problem.  i am trying to sync my new z30 phone to my outlook calendars and when i go through