S Voice no longer works on S4 after upgrade

S voice has not worked since the upgrade. When I press the button on my bluetooth my S4 defaults to Google Voice, which does not work. Google Voice will not call or text, just does an internet search. Very frustrated as I use S voice daily and am now without a hands free driving option. I did the wipe cache partition reboot. Tried turning Google voice off completely but then could no longer use voice entry on any other apps. Anyone else have this problem and find a solution?

    Hello piccolotsk,
Your patience is greatly appreciated on this matter. I'm confident that together we can get this resolved for you.
While the software update can not be removed once installed, I suggest performing a factory reset on the device. Once you have done so, please test the S Voice feature before re-adding any apps on the device. As always, we suggest backing up your info before doing the reset. Here's a link on the steps for the factory reset, http://vz.to/SwMCEw
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

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