S10-2 Battery Availability and vehicle adapter
I'm looking for a second battery for my S10-2 netbook for those times when there isn't an outlet available. I can't find one on this website. Does lenovo still sell one? If not, where can I get one?
Also, is there an adapter to plug it into my car?
Solved!
Go to Solution.
batteries - car chargers on ebay
Similar Messages
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Dv 6809wm laptop. Computer still does not boot up when battery out and ac adapter plugged in?
dv 6809wm laptop. Computer still does not boot up when battery out and ac adapter plugged in?
It lights up initially for a split second when I push power button, but does not continue to boot up. When ac adaptor is put in it glows blue like it is supposed to. Any suggestions?i'm going to try to see if a different ac adaptor will work hopefully that solves the issue.
-
Concerning battery life and AC adapter
What is the general rule of thumb for prolonging the life of the lithium-ion battery in the macbook? I have read that you should run the battery down to 40% and then re-charge (not run it down to 0% and then re-charge, however it did say to do this once in a while). Lastly, is it alright to run the laptop off of the AC adapter indefinately and if this is done does it wear the battery down at all?
thanksWelcome to the discussions!
Batteries like to have the electrons flowing through them, but you can run it off the AC adapter just fine. Everyone once in a while, let it run down - all the way is fine, but to at least 50% - and then charge it back up. -
No battery available, Temporary fix
Hi everyone, I'm an owner of Macbook Pro Early 2011.
MTLion 10.8.2
I have been having a problem with "No battery available" or"X" signed on the battery recently.
If you want to know how i temporary fix it just skip to the ->(TEMPORARY FIX) section.
The situation is, if i use the Macbook without connecting to the magsafe sometimes the Macbook will suddenly turn itself off and will nerver turn on again without the magsafe adapter. When the Macbook is on with magsafe, the battery will show X signed and says no battery available and the Macbook will become really slow. Also when I press the battery indicator at the left side of the Macbook it will just beep for few times as if there were actually no battery inside.
I have gone through a lot of topics about this issue and have been trying almost every possible solutions, the best one so far is resetting the SMC.
The issue here is My Macbook Pro Early 2011 is considered as A battery that I should not remove on my own,,fine I followed the instructions
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
But then It's still the same "X" no battery available.
->(TEMPORARY FIX)
I was in a rush so finally I decided to follow the instructions for the removeable Macbook battery models.
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
But for me, I have to take the bottom aluminum case out manually. I unplugged the battery cable and did the 5 seconds and replugged it in.
After that the Macbook became normal. I was so happy when i fixed it for the first time.
Now the thing is after the first fixed around one week it happened to me again the "X" problem. So I fixed it again by opening the case, replugged the battery, done.
After that this symptom keeps on coming more frequently, eventually one "fix" can last for only 2days and it will happen to me again.
What should i do now? Any advice?
The apple store is quite far from where i live so I'm posting here first may be someone will come up with a better suggestion.
Btw, the battery had already been replaced 2 months ago.
I have to replace it because the first battery blown up when I plugged the magsafe to the Macbook.
Right now I'm worrying, Is it something about Battery Sensor?
I bought my Macbook Pro from Saudi Arabia but currently I'm using it in China.
Here is the current info when the problem occurs from About;
Battery Information:
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 0
Battery Installed: No
Amperage (mA): 0
Voltage (mV): 0
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 180
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number: 0x0004cbc8
Charging: No
Thank you,
MarcusHi Marcus111,
QUESTION:
I would like you to ask, by "they replaced the battery connector port" you mean they replaced the MagSafe DC-In board (see the picture, the device in the right hand http://d3nevzfk7ii3be.cloudfront.net/igi/UnXMVB6e4eFgkwFY.huge) or simply said the part between the logic board and the MagSafe connector with the LED indicator, right?
MY SYMPTOMS:
I have very similar symptoms with the same MBP 13'' unibody early 2011 model. In Addition to what you mentioned, I am only able to use external (bluetooth) keyboard and mouse since the built-in keyboard does not work very well (just in the rEFInd menu, but very slowly). Moreover, I am only able to start the system when the trackpad is disconnected from the LogicBoard. The system runs very slowly by default, but if I do a little trick -- the SMC reset during which I disconnect the MagSafe, reconnect, with 5 second intervals among the steps, the system starts and runs pretty fast. The problem is that if I do it as described, the battery is not recognized in the OS X. On the top of that, as the trackpad is disconnected and keyboard does not work well I can only use external bluetooth keyboard and mouse (or USB). When the trackpad is connected, the fan starts turning but the MacBook does not start at all...just the white diode is blinking and the hardrive starts and stops spinning over and over again (like if there were not enough power).
Regards,
XanthiX -
Title says it all:
How do I use a NORMAL headset (dual 3.5mm) on my new Macbook pro retina? No usb ports available and headset buddy adapter doesn't work.Hi Auracles1,
Here's a pretty discussion regarding wireless printing with this device and a Mac.
http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/HP-Officejet-6500-E 709n-wireless-issue/m-p/258853
I have a similar OfficeJet and it was a multi-step process. (1) Install printer drivers on the machine, (2) Add the printer queue in print & fax, (3) Run the "setup wizard" from the disc for wireless printing. -
What is needed to use iPhone 5 musicdock with iPhone 4S and getting iPhone 4S battery charged. Any adapter yet?
Not by Apple but see this
SANDBERG 440-45 Adaptor 30 Pin to Lightning Connector
Try Amazon in your Country -
My mac pro suddenly turned off by itself, then after 10 minutes it started to work again with "no battery available" icon and an always-running fan!
it's bugging me since I don't know if it's recharging or not..Mine has just done this too. Did you find out what it was?
-
I have a macbook pro Processor 2.9 GHz Intel Core i7 Processor 2.9 GHz Intel Core i7 Graphics Intel HD Graphics 4000 Software OS X 10.9.3 (13D65)
When i pug my charger in after a while it shuts down. And when i power it on i get the no battery available sign i looked this up and learned how to solve it turn it off and do shift ctrl alt power and then turn it back on but it happens again. Today is the first time this has happened to me any suggestionssorry forgot to mention it is not an apple charger but it has been fine for months
-
Laptop consuming battery fast and a constant flow of heat from CPU
Hello to all.
I'm having similar problems like this one, here using a Dell Vostro 3460, maybe is just some non-windows OS unfriendly hardware. Battery last like 5 or 6 hours on Windows, and just like 2 or 2 and a half on Arch. Will remove battery until there is a solution, and use the laptop only on my workplace.
I have to admit that, I don't know how to disable the discrete video card, I just blacklisted nouveau.
LCD is not hot, there is just constant flow of heat by the ventilation gap (maybe the CPU dissipator?) brightness settings are ok. On windows that heat flow sometimes just stops.
Any help is very appreciated.
Thanks.
sensors:
acpitz-virtual-0
Adapter: Virtual device
temp1: +49.0°C (crit = +106.0°C)
temp2: +49.0°C (crit = +106.0°C)
coretemp-isa-0000
Adapter: ISA adapter
Physical id 0: +56.0°C (high = +87.0°C, crit = +105.0°C)
Core 0: +56.0°C (high = +87.0°C, crit = +105.0°C)
Core 1: +53.0°C (high = +87.0°C, crit = +105.0°C)
Core 2: +51.0°C (high = +87.0°C, crit = +105.0°C)
Core 3: +56.0°C (high = +87.0°C, crit = +105.0°C)
dmesg:
[ 0.000000] Initializing cgroup subsys cpuset
[ 0.000000] Initializing cgroup subsys cpu
[ 0.000000] Linux version 3.5.3-1-ARCH (tobias@T-POWA-LX) (gcc version 4.7.1 20120721 (prerelease) (GCC) ) #1 SMP PREEMPT Sun Aug 26 09:14:51 CEST 2012
[ 0.000000] Command line: root=UUID=d82f8994-80dd-4a77-b412-e5c80ed3a648 init=/bin/systemd ro initrd=../initramfs-linux.img BOOT_IMAGE=../vmlinuz-linux
[ 0.000000] e820: BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: [mem 0x0000000000000000-0x0000000000091bff] usable
[ 0.000000] BIOS-e820: [mem 0x0000000000091c00-0x000000000009ffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000000100000-0x000000001fffffff] usable
[ 0.000000] BIOS-e820: [mem 0x0000000020000000-0x00000000201fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000020200000-0x0000000040003fff] usable
[ 0.000000] BIOS-e820: [mem 0x0000000040004000-0x0000000040004fff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000040005000-0x00000000a9b07fff] usable
[ 0.000000] BIOS-e820: [mem 0x00000000a9b08000-0x00000000a9d09fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000a9d0a000-0x00000000b8bbcfff] usable
[ 0.000000] BIOS-e820: [mem 0x00000000b8bbd000-0x00000000baeeefff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000baeef000-0x00000000baf9efff] ACPI NVS
[ 0.000000] BIOS-e820: [mem 0x00000000baf9f000-0x00000000baffefff] ACPI data
[ 0.000000] BIOS-e820: [mem 0x00000000bafff000-0x00000000baffffff] usable
[ 0.000000] BIOS-e820: [mem 0x00000000bb000000-0x00000000bf9fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000f8000000-0x00000000fbffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fed08000-0x00000000fed08fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fed10000-0x00000000fed19fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fed1c000-0x00000000fed1ffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000ff980000-0x00000000ffffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000100000000-0x00000001bf5fffff] usable
[ 0.000000] NX (Execute Disable) protection: active
[ 0.000000] DMI 2.7 present.
[ 0.000000] DMI: Dell Inc. Vostro 3460/0WCY8Y, BIOS A04 05/10/2012
[ 0.000000] e820: update [mem 0x00000000-0x0000ffff] usable ==> reserved
[ 0.000000] e820: remove [mem 0x000a0000-0x000fffff] usable
[ 0.000000] No AGP bridge found
[ 0.000000] e820: last_pfn = 0x1bf600 max_arch_pfn = 0x400000000
[ 0.000000] MTRR default type: uncachable
[ 0.000000] MTRR fixed ranges enabled:
[ 0.000000] 00000-9FFFF write-back
[ 0.000000] A0000-BFFFF uncachable
[ 0.000000] C0000-FFFFF write-protect
[ 0.000000] MTRR variable ranges enabled:
[ 0.000000] 0 base 0FF800000 mask FFF800000 write-protect
[ 0.000000] 1 base 000000000 mask F80000000 write-back
[ 0.000000] 2 base 080000000 mask FC0000000 write-back
[ 0.000000] 3 base 0BC000000 mask FFC000000 uncachable
[ 0.000000] 4 base 0BB000000 mask FFF000000 uncachable
[ 0.000000] 5 base 100000000 mask F80000000 write-back
[ 0.000000] 6 base 180000000 mask FC0000000 write-back
[ 0.000000] 7 base 1BF800000 mask FFF800000 uncachable
[ 0.000000] 8 base 1BF600000 mask FFFE00000 uncachable
[ 0.000000] 9 disabled
[ 0.000000] x86 PAT enabled: cpu 0, old 0x7040600070406, new 0x7010600070106
[ 0.000000] e820: last_pfn = 0xbb000 max_arch_pfn = 0x400000000
[ 0.000000] found SMP MP-table at [mem 0x000f0100-0x000f010f] mapped at [ffff8800000f0100]
[ 0.000000] initial memory mapped: [mem 0x00000000-0x1fffffff]
[ 0.000000] Base memory trampoline at [ffff88000008b000] 8b000 size 24576
[ 0.000000] init_memory_mapping: [mem 0x00000000-0xbaffffff]
[ 0.000000] [mem 0x00000000-0xbaffffff] page 2M
[ 0.000000] kernel direct mapping tables up to 0xbaffffff @ [mem 0x1f5f7000-0x1fbd2fff]
[ 0.000000] init_memory_mapping: [mem 0x100000000-0x1bf5fffff]
[ 0.000000] [mem 0x100000000-0x1bf5fffff] page 2M
[ 0.000000] kernel direct mapping tables up to 0x1bf5fffff @ [mem 0xb8bb5000-0xb8bbcfff]
[ 0.000000] RAMDISK: [mem 0x1fbd3000-0x1fffefff]
[ 0.000000] ACPI: RSDP 00000000000f0120 00024 (v02 DELL )
[ 0.000000] ACPI: XSDT 00000000baffe170 0009C (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: FACP 00000000bafee000 000F4 (v03 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: DSDT 00000000baff1000 09EAA (v02 DELL IVB-CPT 00000000 INTL 20061109)
[ 0.000000] ACPI: FACS 00000000baf7c000 00040
[ 0.000000] ACPI: SLIC 00000000baffd000 00176 (v01 DELL QA09 00000002 LOHR 00000001)
[ 0.000000] ACPI: BOOT 00000000baffc000 00028 (v01 00000001 PTL 00000001)
[ 0.000000] ACPI: SSDT 00000000baffb000 00166 (v01 DELL PtidDevc 00001000 INTL 20061109)
[ 0.000000] ACPI: ASF! 00000000baff0000 000A5 (v32 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: HPET 00000000bafed000 00038 (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: APIC 00000000bafec000 00098 (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: MCFG 00000000bafeb000 0003C (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: SSDT 00000000bafea000 00860 (v01 PmRef Cpu0Ist 00003000 INTL 20061109)
[ 0.000000] ACPI: SSDT 00000000bafe9000 00A92 (v01 PmRef CpuPm 00003000 INTL 20061109)
[ 0.000000] ACPI: UEFI 00000000bafe8000 0003E (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: UEFI 00000000bafe7000 00042 (v01 PTL COMBUF 00000001 PTL 00000001)
[ 0.000000] ACPI: POAT 00000000bafe6000 00055 (v03 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: SSDT 00000000bafe5000 00DD4 (v01 NvORef NvOptTbl 00001000 INTL 20061109)
[ 0.000000] ACPI: UEFI 00000000bafe4000 0027E (v01 DELL QA09 00000002 LOHR 00000002)
[ 0.000000] ACPI: Local APIC address 0xfee00000
[ 0.000000] No NUMA configuration found
[ 0.000000] Faking a node at [mem 0x0000000000000000-0x00000001bf5fffff]
[ 0.000000] Initmem setup node 0 [mem 0x00000000-0x1bf5fffff]
[ 0.000000] NODE_DATA [mem 0x1bf5fc000-0x1bf5fffff]
[ 0.000000] [ffffea0000000000-ffffea0006ffffff] PMD -> [ffff8801b8c00000-ffff8801bebfffff] on node 0
[ 0.000000] Zone ranges:
[ 0.000000] DMA [mem 0x00010000-0x00ffffff]
[ 0.000000] DMA32 [mem 0x01000000-0xffffffff]
[ 0.000000] Normal [mem 0x100000000-0x1bf5fffff]
[ 0.000000] Movable zone start for each node
[ 0.000000] Early memory node ranges
[ 0.000000] node 0: [mem 0x00010000-0x00090fff]
[ 0.000000] node 0: [mem 0x00100000-0x1fffffff]
[ 0.000000] node 0: [mem 0x20200000-0x40003fff]
[ 0.000000] node 0: [mem 0x40005000-0xa9b07fff]
[ 0.000000] node 0: [mem 0xa9d0a000-0xb8bbcfff]
[ 0.000000] node 0: [mem 0xbafff000-0xbaffffff]
[ 0.000000] node 0: [mem 0x100000000-0x1bf5fffff]
[ 0.000000] On node 0 totalpages: 1539388
[ 0.000000] DMA zone: 64 pages used for memmap
[ 0.000000] DMA zone: 6 pages reserved
[ 0.000000] DMA zone: 3899 pages, LIFO batch:0
[ 0.000000] DMA32 zone: 16320 pages used for memmap
[ 0.000000] DMA32 zone: 735227 pages, LIFO batch:31
[ 0.000000] Normal zone: 12248 pages used for memmap
[ 0.000000] Normal zone: 771624 pages, LIFO batch:31
[ 0.000000] ACPI: PM-Timer IO Port: 0x408
[ 0.000000] ACPI: Local APIC address 0xfee00000
[ 0.000000] ACPI: LAPIC (acpi_id[0x01] lapic_id[0x00] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x02] lapic_id[0x01] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x03] lapic_id[0x02] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x04] lapic_id[0x03] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x05] lapic_id[0x04] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x06] lapic_id[0x05] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x07] lapic_id[0x06] enabled)
[ 0.000000] ACPI: LAPIC (acpi_id[0x08] lapic_id[0x07] enabled)
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x00] high edge lint[0x1])
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[ 0.000000] ACPI: IOAPIC (id[0x02] address[0xfec00000] gsi_base[0])
[ 0.000000] IOAPIC[0]: apic_id 2, version 32, address 0xfec00000, GSI 0-23
[ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[ 0.000000] ACPI: IRQ0 used by override.
[ 0.000000] ACPI: IRQ2 used by override.
[ 0.000000] ACPI: IRQ9 used by override.
[ 0.000000] Using ACPI (MADT) for SMP configuration information
[ 0.000000] ACPI: HPET id: 0x8086a301 base: 0xfed00000
[ 0.000000] SMP: Allowing 8 CPUs, 0 hotplug CPUs
[ 0.000000] nr_irqs_gsi: 40
[ 0.000000] PM: Registered nosave memory: 0000000000091000 - 0000000000092000
[ 0.000000] PM: Registered nosave memory: 0000000000092000 - 00000000000a0000
[ 0.000000] PM: Registered nosave memory: 00000000000a0000 - 00000000000e0000
[ 0.000000] PM: Registered nosave memory: 00000000000e0000 - 0000000000100000
[ 0.000000] PM: Registered nosave memory: 0000000020000000 - 0000000020200000
[ 0.000000] PM: Registered nosave memory: 0000000040004000 - 0000000040005000
[ 0.000000] PM: Registered nosave memory: 00000000a9b08000 - 00000000a9d0a000
[ 0.000000] PM: Registered nosave memory: 00000000b8bbd000 - 00000000baeef000
[ 0.000000] PM: Registered nosave memory: 00000000baeef000 - 00000000baf9f000
[ 0.000000] PM: Registered nosave memory: 00000000baf9f000 - 00000000bafff000
[ 0.000000] PM: Registered nosave memory: 00000000bb000000 - 00000000bfa00000
[ 0.000000] PM: Registered nosave memory: 00000000bfa00000 - 00000000f8000000
[ 0.000000] PM: Registered nosave memory: 00000000f8000000 - 00000000fc000000
[ 0.000000] PM: Registered nosave memory: 00000000fc000000 - 00000000fec00000
[ 0.000000] PM: Registered nosave memory: 00000000fec00000 - 00000000fec01000
[ 0.000000] PM: Registered nosave memory: 00000000fec01000 - 00000000fed08000
[ 0.000000] PM: Registered nosave memory: 00000000fed08000 - 00000000fed09000
[ 0.000000] PM: Registered nosave memory: 00000000fed09000 - 00000000fed10000
[ 0.000000] PM: Registered nosave memory: 00000000fed10000 - 00000000fed1a000
[ 0.000000] PM: Registered nosave memory: 00000000fed1a000 - 00000000fed1c000
[ 0.000000] PM: Registered nosave memory: 00000000fed1c000 - 00000000fed20000
[ 0.000000] PM: Registered nosave memory: 00000000fed20000 - 00000000fee00000
[ 0.000000] PM: Registered nosave memory: 00000000fee00000 - 00000000fee01000
[ 0.000000] PM: Registered nosave memory: 00000000fee01000 - 00000000ff980000
[ 0.000000] PM: Registered nosave memory: 00000000ff980000 - 0000000100000000
[ 0.000000] e820: [mem 0xbfa00000-0xf7ffffff] available for PCI devices
[ 0.000000] Booting paravirtualized kernel on bare hardware
[ 0.000000] setup_percpu: NR_CPUS:64 nr_cpumask_bits:64 nr_cpu_ids:8 nr_node_ids:1
[ 0.000000] PERCPU: Embedded 28 pages/cpu @ffff8801bf200000 s83392 r8192 d23104 u262144
[ 0.000000] pcpu-alloc: s83392 r8192 d23104 u262144 alloc=1*2097152
[ 0.000000] pcpu-alloc: [0] 0 1 2 3 4 5 6 7
[ 0.000000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 1510750
[ 0.000000] Policy zone: Normal
[ 0.000000] Kernel command line: root=UUID=d82f8994-80dd-4a77-b412-e5c80ed3a648 init=/bin/systemd ro initrd=../initramfs-linux.img BOOT_IMAGE=../vmlinuz-linux
[ 0.000000] PID hash table entries: 4096 (order: 3, 32768 bytes)
[ 0.000000] __ex_table already sorted, skipping sort
[ 0.000000] xsave/xrstor: enabled xstate_bv 0x7, cntxt size 0x340
[ 0.000000] Checking aperture...
[ 0.000000] No AGP bridge found
[ 0.000000] Calgary: detecting Calgary via BIOS EBDA area
[ 0.000000] Calgary: Unable to locate Rio Grande table in EBDA - bailing!
[ 0.000000] Memory: 5976800k/7329792k available (4635k kernel code, 1172240k absent, 180752k reserved, 4212k data, 756k init)
[ 0.000000] SLUB: Genslabs=15, HWalign=64, Order=0-3, MinObjects=0, CPUs=8, Nodes=1
[ 0.000000] Preemptible hierarchical RCU implementation.
[ 0.000000] RCU dyntick-idle grace-period acceleration is enabled.
[ 0.000000] Dump stacks of tasks blocking RCU-preempt GP.
[ 0.000000] NR_IRQS:4352 nr_irqs:744 16
[ 0.000000] Extended CMOS year: 2000
[ 0.000000] Console: colour VGA+ 80x25
[ 0.000000] console [tty0] enabled
[ 0.000000] allocated 25165824 bytes of page_cgroup
[ 0.000000] please try 'cgroup_disable=memory' option if you don't want memory cgroups
[ 0.000000] hpet clockevent registered
[ 0.000000] Fast TSC calibration using PIT
[ 0.003333] Detected 2095.199 MHz processor.
[ 0.000002] Calibrating delay loop (skipped), value calculated using timer frequency.. 4192.99 BogoMIPS (lpj=6983996)
[ 0.000005] pid_max: default: 32768 minimum: 301
[ 0.000029] Security Framework initialized
[ 0.000032] AppArmor: AppArmor disabled by boot time parameter
[ 0.000536] Dentry cache hash table entries: 1048576 (order: 11, 8388608 bytes)
[ 0.002814] Inode-cache hash table entries: 524288 (order: 10, 4194304 bytes)
[ 0.003825] Mount-cache hash table entries: 256
[ 0.004001] Initializing cgroup subsys cpuacct
[ 0.004003] Initializing cgroup subsys memory
[ 0.004010] Initializing cgroup subsys devices
[ 0.004011] Initializing cgroup subsys freezer
[ 0.004013] Initializing cgroup subsys net_cls
[ 0.004014] Initializing cgroup subsys blkio
[ 0.004041] CPU: Physical Processor ID: 0
[ 0.004042] CPU: Processor Core ID: 0
[ 0.004047] ENERGY_PERF_BIAS: Set to 'normal', was 'performance'
[ 0.004047] ENERGY_PERF_BIAS: View and update with x86_energy_perf_policy(8)
[ 0.004468] mce: CPU supports 9 MCE banks
[ 0.004479] CPU0: Thermal monitoring handled by SMI
[ 0.004486] using mwait in idle threads.
[ 0.005585] ACPI: Core revision 20120320
[ 0.011701] ftrace: allocating 17956 entries in 71 pages
[ 0.021500] ..TIMER: vector=0x30 apic1=0 pin1=2 apic2=-1 pin2=-1
[ 0.054455] CPU0: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz stepping 09
[ 0.159031] Performance Events: PEBS fmt1+, 16-deep LBR, SandyBridge events, Intel PMU driver.
[ 0.159037] ... version: 3
[ 0.159038] ... bit width: 48
[ 0.159039] ... generic registers: 4
[ 0.159040] ... value mask: 0000ffffffffffff
[ 0.159041] ... max period: 000000007fffffff
[ 0.159042] ... fixed-purpose events: 3
[ 0.159042] ... event mask: 000000070000000f
[ 0.179107] NMI watchdog: enabled on all CPUs, permanently consumes one hw-PMU counter.
[ 0.204011] CPU1: Thermal monitoring handled by SMI
[ 0.230505] CPU2: Thermal monitoring handled by SMI
[ 0.257129] CPU3: Thermal monitoring handled by SMI
[ 0.283776] CPU4: Thermal monitoring handled by SMI
[ 0.310396] CPU5: Thermal monitoring handled by SMI
[ 0.337033] CPU6: Thermal monitoring handled by SMI
[ 0.192329] Booting Node 0, Processors #1 #2 #3 #4 #5 #6 #7 Ok.
[ 0.363659] CPU7: Thermal monitoring handled by SMI
[ 0.365735] Brought up 8 CPUs
[ 0.365738] Total of 8 processors activated (33536.98 BogoMIPS).
[ 0.373780] devtmpfs: initialized
[ 0.374895] PM: Registering ACPI NVS region [mem 0xbaeef000-0xbaf9efff] (720896 bytes)
[ 0.375626] NET: Registered protocol family 16
[ 0.375747] ACPI: bus type pci registered
[ 0.375822] PCI: MMCONFIG for domain 0000 [bus 00-3f] at [mem 0xf8000000-0xfbffffff] (base 0xf8000000)
[ 0.375824] PCI: MMCONFIG at [mem 0xf8000000-0xfbffffff] reserved in E820
[ 0.383503] PCI: Using configuration type 1 for base access
[ 0.384102] bio: create slab <bio-0> at 0
[ 0.384149] ACPI: Added _OSI(Module Device)
[ 0.384150] ACPI: Added _OSI(Processor Device)
[ 0.384152] ACPI: Added _OSI(3.0 _SCP Extensions)
[ 0.384153] ACPI: Added _OSI(Processor Aggregator Device)
[ 0.385637] ACPI: EC: Look up EC in DSDT
[ 0.387100] ACPI: Executed 2 blocks of module-level executable AML code
[ 0.389537] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
[ 0.390081] ACPI: SSDT 00000000bae8e018 0083B (v01 PmRef Cpu0Cst 00003001 INTL 20061109)
[ 0.390462] ACPI: Dynamic OEM Table Load:
[ 0.390465] ACPI: SSDT (null) 0083B (v01 PmRef Cpu0Cst 00003001 INTL 20061109)
[ 0.390752] ACPI: SSDT 00000000bae8fa98 00303 (v01 PmRef ApIst 00003000 INTL 20061109)
[ 0.391161] ACPI: Dynamic OEM Table Load:
[ 0.391163] ACPI: SSDT (null) 00303 (v01 PmRef ApIst 00003000 INTL 20061109)
[ 0.391295] ACPI: SSDT 00000000bae8dd98 00119 (v01 PmRef ApCst 00003000 INTL 20061109)
[ 0.391672] ACPI: Dynamic OEM Table Load:
[ 0.391674] ACPI: SSDT (null) 00119 (v01 PmRef ApCst 00003000 INTL 20061109)
[ 0.394703] ACPI: Interpreter enabled
[ 0.394707] ACPI: (supports S0 S3 S4 S5)
[ 0.394729] ACPI: Using IOAPIC for interrupt routing
[ 0.399472] ACPI: EC: GPE = 0x17, I/O: command/status = 0x66, data = 0x62
[ 0.399631] ACPI: No dock devices found.
[ 0.399634] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.399955] \_SB_.PCI0:_OSC invalid UUID
[ 0.399956] _OSC request data:1 8 1f
[ 0.399960] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-3e])
[ 0.400463] pci_root PNP0A08:00: host bridge window [io 0x0000-0x0cf7]
[ 0.400465] pci_root PNP0A08:00: host bridge window [io 0x0d00-0xffff]
[ 0.400467] pci_root PNP0A08:00: host bridge window [mem 0x000a0000-0x000bffff]
[ 0.400470] pci_root PNP0A08:00: host bridge window [mem 0xbfa00000-0xfeafffff]
[ 0.400499] PCI host bridge to bus 0000:00
[ 0.400501] pci_bus 0000:00: root bus resource [io 0x0000-0x0cf7]
[ 0.400503] pci_bus 0000:00: root bus resource [io 0x0d00-0xffff]
[ 0.400504] pci_bus 0000:00: root bus resource [mem 0x000a0000-0x000bffff]
[ 0.400506] pci_bus 0000:00: root bus resource [mem 0xbfa00000-0xfeafffff]
[ 0.400514] pci 0000:00:00.0: [8086:0154] type 00 class 0x060000
[ 0.400553] pci 0000:00:01.0: [8086:0151] type 01 class 0x060400
[ 0.400586] pci 0000:00:01.0: PME# supported from D0 D3hot D3cold
[ 0.400607] pci 0000:00:02.0: [8086:0166] type 00 class 0x030000
[ 0.400618] pci 0000:00:02.0: reg 10: [mem 0xf1400000-0xf17fffff 64bit]
[ 0.400625] pci 0000:00:02.0: reg 18: [mem 0xe0000000-0xefffffff 64bit pref]
[ 0.400631] pci 0000:00:02.0: reg 20: [io 0x4000-0x403f]
[ 0.400688] pci 0000:00:14.0: [8086:1e31] type 00 class 0x0c0330
[ 0.400712] pci 0000:00:14.0: reg 10: [mem 0xf1a00000-0xf1a0ffff 64bit]
[ 0.400788] pci 0000:00:14.0: PME# supported from D3hot D3cold
[ 0.400813] pci 0000:00:16.0: [8086:1e3a] type 00 class 0x078000
[ 0.400835] pci 0000:00:16.0: reg 10: [mem 0xf1a15000-0xf1a1500f 64bit]
[ 0.400904] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold
[ 0.400941] pci 0000:00:1a.0: [8086:1e2d] type 00 class 0x0c0320
[ 0.400963] pci 0000:00:1a.0: reg 10: [mem 0xf1a1a000-0xf1a1a3ff]
[ 0.401059] pci 0000:00:1a.0: PME# supported from D0 D3hot D3cold
[ 0.401089] pci 0000:00:1b.0: [8086:1e20] type 00 class 0x040300
[ 0.401105] pci 0000:00:1b.0: reg 10: [mem 0xf1a10000-0xf1a13fff 64bit]
[ 0.401178] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.401208] pci 0000:00:1c.0: [8086:1e10] type 01 class 0x060400
[ 0.401338] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold
[ 0.401377] pci 0000:00:1c.4: [8086:1e18] type 01 class 0x060400
[ 0.401462] pci 0000:00:1c.4: PME# supported from D0 D3hot D3cold
[ 0.401500] pci 0000:00:1d.0: [8086:1e26] type 00 class 0x0c0320
[ 0.401523] pci 0000:00:1d.0: reg 10: [mem 0xf1a19000-0xf1a193ff]
[ 0.401619] pci 0000:00:1d.0: PME# supported from D0 D3hot D3cold
[ 0.401647] pci 0000:00:1f.0: [8086:1e57] type 00 class 0x060100
[ 0.401780] pci 0000:00:1f.2: [8086:282a] type 00 class 0x010400
[ 0.401801] pci 0000:00:1f.2: reg 10: [io 0x4098-0x409f]
[ 0.401810] pci 0000:00:1f.2: reg 14: [io 0x40bc-0x40bf]
[ 0.401819] pci 0000:00:1f.2: reg 18: [io 0x4090-0x4097]
[ 0.401828] pci 0000:00:1f.2: reg 1c: [io 0x40b8-0x40bb]
[ 0.401836] pci 0000:00:1f.2: reg 20: [io 0x4060-0x407f]
[ 0.401845] pci 0000:00:1f.2: reg 24: [mem 0xf1a18000-0xf1a187ff]
[ 0.401894] pci 0000:00:1f.2: PME# supported from D3hot
[ 0.401915] pci 0000:00:1f.3: [8086:1e22] type 00 class 0x0c0500
[ 0.401932] pci 0000:00:1f.3: reg 10: [mem 0xf1a14000-0xf1a140ff 64bit]
[ 0.401955] pci 0000:00:1f.3: reg 20: [io 0xefa0-0xefbf]
[ 0.402021] pci 0000:01:00.0: [10de:0de9] type 00 class 0x030000
[ 0.402029] pci 0000:01:00.0: reg 10: [mem 0xf0000000-0xf0ffffff]
[ 0.402037] pci 0000:01:00.0: reg 14: [mem 0xc0000000-0xcfffffff 64bit pref]
[ 0.402045] pci 0000:01:00.0: reg 1c: [mem 0xd0000000-0xd1ffffff 64bit pref]
[ 0.402051] pci 0000:01:00.0: reg 24: [io 0x3000-0x307f]
[ 0.402057] pci 0000:01:00.0: reg 30: [mem 0xfff80000-0xffffffff pref]
[ 0.408664] pci 0000:00:01.0: PCI bridge to [bus 01-01]
[ 0.408668] pci 0000:00:01.0: bridge window [io 0x3000-0x3fff]
[ 0.408673] pci 0000:00:01.0: bridge window [mem 0xf0000000-0xf10fffff]
[ 0.408679] pci 0000:00:01.0: bridge window [mem 0xc0000000-0xd1ffffff 64bit pref]
[ 0.408829] pci 0000:02:00.0: [8086:0887] type 00 class 0x028000
[ 0.408878] pci 0000:02:00.0: reg 10: [mem 0xf1900000-0xf1901fff 64bit]
[ 0.409114] pci 0000:02:00.0: PME# supported from D0 D3hot D3cold
[ 0.415393] pci 0000:00:1c.0: PCI bridge to [bus 02-02]
[ 0.415401] pci 0000:00:1c.0: bridge window [mem 0xf1900000-0xf19fffff]
[ 0.415477] pci 0000:03:00.0: [1969:1091] type 00 class 0x020000
[ 0.415507] pci 0000:03:00.0: reg 10: [mem 0xf1800000-0xf183ffff 64bit]
[ 0.415522] pci 0000:03:00.0: reg 18: [io 0x2000-0x207f]
[ 0.415656] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[ 0.421985] pci 0000:00:1c.4: PCI bridge to [bus 03-03]
[ 0.421992] pci 0000:00:1c.4: bridge window [io 0x2000-0x2fff]
[ 0.421999] pci 0000:00:1c.4: bridge window [mem 0xf1800000-0xf18fffff]
[ 0.422039] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
[ 0.422128] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
[ 0.422157] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP05._PRT]
[ 0.422191] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.PEG0._PRT]
[ 0.422264] \_SB_.PCI0:_OSC invalid UUID
[ 0.422265] _OSC request data:1 1f 1f
[ 0.422269] pci0000:00: Requesting ACPI _OSC control (0x1d)
[ 0.422308] \_SB_.PCI0:_OSC invalid UUID
[ 0.422309] _OSC request data:1 0 1d
[ 0.422312] pci0000:00: ACPI _OSC request failed (AE_ERROR), returned control mask: 0x1d
[ 0.422313] ACPI _OSC control for PCIe not granted, disabling ASPM
[ 0.424783] ACPI: PCI Interrupt Link [LNKA] (IRQs 1 3 4 5 6 10 *11 12 14 15)
[ 0.424828] ACPI: PCI Interrupt Link [LNKB] (IRQs 1 3 4 5 6 10 11 12 14 15) *7
[ 0.424869] ACPI: PCI Interrupt Link [LNKC] (IRQs 1 3 4 5 6 *10 11 12 14 15)
[ 0.424909] ACPI: PCI Interrupt Link [LNKD] (IRQs 1 3 4 5 6 10 *11 12 14 15)
[ 0.424949] ACPI: PCI Interrupt Link [LNKE] (IRQs 1 3 4 5 6 10 11 12 14 15) *0, disabled.
[ 0.424990] ACPI: PCI Interrupt Link [LNKF] (IRQs 1 3 4 5 6 10 *11 12 14 15)
[ 0.425029] ACPI: PCI Interrupt Link [LNKG] (IRQs 1 3 4 5 6 10 11 12 14 15) *7
[ 0.425070] ACPI: PCI Interrupt Link [LNKH] (IRQs 1 3 4 5 6 *10 11 12 14 15)
[ 0.425144] vgaarb: device added: PCI:0000:00:02.0,decodes=io+mem,owns=io+mem,locks=none
[ 0.425150] vgaarb: device added: PCI:0000:01:00.0,decodes=io+mem,owns=none,locks=none
[ 0.425152] vgaarb: loaded
[ 0.425153] vgaarb: bridge control possible 0000:01:00.0
[ 0.425154] vgaarb: no bridge control possible 0000:00:02.0
[ 0.425181] PCI: Using ACPI for IRQ routing
[ 0.426847] PCI: pci_cache_line_size set to 64 bytes
[ 0.426965] e820: reserve RAM buffer [mem 0x00091c00-0x0009ffff]
[ 0.426967] e820: reserve RAM buffer [mem 0x40004000-0x43ffffff]
[ 0.426968] e820: reserve RAM buffer [mem 0xa9b08000-0xabffffff]
[ 0.426969] e820: reserve RAM buffer [mem 0xb8bbd000-0xbbffffff]
[ 0.426971] e820: reserve RAM buffer [mem 0xbb000000-0xbbffffff]
[ 0.426972] e820: reserve RAM buffer [mem 0x1bf600000-0x1bfffffff]
[ 0.427052] NetLabel: Initializing
[ 0.427053] NetLabel: domain hash size = 128
[ 0.427054] NetLabel: protocols = UNLABELED CIPSOv4
[ 0.427065] NetLabel: unlabeled traffic allowed by default
[ 0.427081] hpet0: at MMIO 0xfed00000, IRQs 2, 8, 0, 0, 0, 0, 0, 0
[ 0.427086] hpet0: 8 comparators, 64-bit 14.318180 MHz counter
[ 0.429098] Switching to clocksource hpet
[ 0.433798] pnp: PnP ACPI init
[ 0.433809] ACPI: bus type pnp registered
[ 0.434098] pnp 00:00: [bus 00-3e]
[ 0.434100] pnp 00:00: [io 0x0000-0x0cf7 window]
[ 0.434102] pnp 00:00: [io 0x0cf8-0x0cff]
[ 0.434104] pnp 00:00: [io 0x0d00-0xffff window]
[ 0.434106] pnp 00:00: [mem 0x000a0000-0x000bffff window]
[ 0.434108] pnp 00:00: [mem 0x000c0000-0x000c3fff window]
[ 0.434109] pnp 00:00: [mem 0x000c4000-0x000c7fff window]
[ 0.434111] pnp 00:00: [mem 0x000c8000-0x000cbfff window]
[ 0.434112] pnp 00:00: [mem 0x000cc000-0x000cffff window]
[ 0.434114] pnp 00:00: [mem 0x000d0000-0x000d3fff window]
[ 0.434115] pnp 00:00: [mem 0x000d4000-0x000d7fff window]
[ 0.434117] pnp 00:00: [mem 0x000d8000-0x000dbfff window]
[ 0.434119] pnp 00:00: [mem 0x000dc000-0x000dffff window]
[ 0.434120] pnp 00:00: [mem 0x000e0000-0x000e3fff window]
[ 0.434122] pnp 00:00: [mem 0x000e4000-0x000e7fff window]
[ 0.434123] pnp 00:00: [mem 0x000e8000-0x000ebfff window]
[ 0.434125] pnp 00:00: [mem 0x000ec000-0x000effff window]
[ 0.434126] pnp 00:00: [mem 0x000f0000-0x000fffff window]
[ 0.434128] pnp 00:00: [mem 0xbfa00000-0xfeafffff window]
[ 0.434131] pnp 00:00: [mem 0x00010000-0x0001ffff window]
[ 0.434171] pnp 00:00: Plug and Play ACPI device, IDs PNP0a08 PNP0a03 (active)
[ 0.434183] pnp 00:01: [io 0x0000-0x001f]
[ 0.434185] pnp 00:01: [io 0x0081-0x0091]
[ 0.434186] pnp 00:01: [io 0x0093-0x009f]
[ 0.434187] pnp 00:01: [io 0x00c0-0x00df]
[ 0.434189] pnp 00:01: [dma 4]
[ 0.434208] pnp 00:01: Plug and Play ACPI device, IDs PNP0200 (active)
[ 0.434277] pnp 00:02: [mem 0xfed00000-0xfed003ff]
[ 0.434297] pnp 00:02: Plug and Play ACPI device, IDs PNP0103 (active)
[ 0.434305] pnp 00:03: [io 0x00f0]
[ 0.434313] pnp 00:03: [irq 13]
[ 0.434331] pnp 00:03: Plug and Play ACPI device, IDs PNP0c04 (active)
[ 0.434340] pnp 00:04: [io 0x002e-0x002f]
[ 0.434342] pnp 00:04: [io 0x004e-0x004f]
[ 0.434343] pnp 00:04: [io 0x0061]
[ 0.434345] pnp 00:04: [io 0x0063]
[ 0.434346] pnp 00:04: [io 0x0065]
[ 0.434347] pnp 00:04: [io 0x0067]
[ 0.434348] pnp 00:04: [io 0x0068]
[ 0.434350] pnp 00:04: [io 0x006c]
[ 0.434351] pnp 00:04: [io 0x0070]
[ 0.434352] pnp 00:04: [io 0x0080]
[ 0.434354] pnp 00:04: [io 0x0092]
[ 0.434355] pnp 00:04: [io 0x00b2-0x00b3]
[ 0.434357] pnp 00:04: [io 0x0680-0x069f]
[ 0.434358] pnp 00:04: [io 0x1000-0x1003]
[ 0.434360] pnp 00:04: [io 0x1004-0x1013]
[ 0.434361] pnp 00:04: [io 0xffff]
[ 0.434362] pnp 00:04: [io 0x0400-0x0453]
[ 0.434364] pnp 00:04: [io 0x0458-0x047f]
[ 0.434365] pnp 00:04: [io 0x0500-0x057f]
[ 0.434367] pnp 00:04: [io 0x164e-0x164f]
[ 0.434401] system 00:04: [io 0x0680-0x069f] has been reserved
[ 0.434403] system 00:04: [io 0x1000-0x1003] has been reserved
[ 0.434405] system 00:04: [io 0x1004-0x1013] has been reserved
[ 0.434407] system 00:04: [io 0xffff] has been reserved
[ 0.434408] system 00:04: [io 0x0400-0x0453] has been reserved
[ 0.434412] system 00:04: [io 0x0458-0x047f] has been reserved
[ 0.434413] system 00:04: [io 0x0500-0x057f] has been reserved
[ 0.434415] system 00:04: [io 0x164e-0x164f] has been reserved
[ 0.434418] system 00:04: Plug and Play ACPI device, IDs PNP0c02 (active)
[ 0.434424] pnp 00:05: [io 0x0070-0x0077]
[ 0.434429] pnp 00:05: [irq 8]
[ 0.434447] pnp 00:05: Plug and Play ACPI device, IDs PNP0b00 (active)
[ 0.434469] pnp 00:06: [io 0x0454-0x0457]
[ 0.434498] system 00:06: [io 0x0454-0x0457] has been reserved
[ 0.434500] system 00:06: Plug and Play ACPI device, IDs INT3f0d PNP0c02 (active)
[ 0.434518] pnp 00:07: [io 0x0060]
[ 0.434519] pnp 00:07: [io 0x0064]
[ 0.434524] pnp 00:07: [irq 1]
[ 0.434542] pnp 00:07: Plug and Play ACPI device, IDs PNP0303 (active)
[ 0.434556] pnp 00:08: [irq 12]
[ 0.434577] pnp 00:08: Plug and Play ACPI device, IDs DLL0563 PNP0f13 (active)
[ 0.434663] pnp 00:09: [mem 0xfed1c000-0xfed1ffff]
[ 0.434665] pnp 00:09: [mem 0xfed10000-0xfed17fff]
[ 0.434666] pnp 00:09: [mem 0xfed18000-0xfed18fff]
[ 0.434668] pnp 00:09: [mem 0xfed19000-0xfed19fff]
[ 0.434669] pnp 00:09: [mem 0xf8000000-0xfbffffff]
[ 0.434671] pnp 00:09: [mem 0xfed20000-0xfed3ffff]
[ 0.434674] pnp 00:09: [mem 0xfed90000-0xfed93fff]
[ 0.434675] pnp 00:09: [mem 0xfed45000-0xfed8ffff]
[ 0.434677] pnp 00:09: [mem 0xff000000-0xffffffff]
[ 0.434678] pnp 00:09: [mem 0xfee00000-0xfeefffff]
[ 0.434680] pnp 00:09: [mem 0xfffff000-0xffffffff]
[ 0.434692] pnp 00:09: disabling [mem 0xfffff000-0xffffffff] because it overlaps 0000:01:00.0 BAR 6 [mem 0xfff80000-0xffffffff pref]
[ 0.434716] system 00:09: [mem 0xfed1c000-0xfed1ffff] has been reserved
[ 0.434718] system 00:09: [mem 0xfed10000-0xfed17fff] has been reserved
[ 0.434720] system 00:09: [mem 0xfed18000-0xfed18fff] has been reserved
[ 0.434724] system 00:09: [mem 0xfed19000-0xfed19fff] has been reserved
[ 0.434726] system 00:09: [mem 0xf8000000-0xfbffffff] has been reserved
[ 0.434728] system 00:09: [mem 0xfed20000-0xfed3ffff] has been reserved
[ 0.434729] system 00:09: [mem 0xfed90000-0xfed93fff] has been reserved
[ 0.434731] system 00:09: [mem 0xfed45000-0xfed8ffff] has been reserved
[ 0.434733] system 00:09: [mem 0xff000000-0xffffffff] could not be reserved
[ 0.434735] system 00:09: [mem 0xfee00000-0xfeefffff] could not be reserved
[ 0.434738] system 00:09: Plug and Play ACPI device, IDs PNP0c02 (active)
[ 0.434873] pnp 00:0a: [irq 20]
[ 0.434908] pnp 00:0a: Plug and Play ACPI device, IDs SMO8810 (active)
[ 0.435037] pnp: PnP ACPI: found 11 devices
[ 0.435038] ACPI: ACPI bus type pnp unregistered
[ 0.441308] pci 0000:01:00.0: no compatible bridge window for [mem 0xfff80000-0xffffffff pref]
[ 0.441343] pci 0000:01:00.0: BAR 6: assigned [mem 0xf1000000-0xf107ffff pref]
[ 0.441346] pci 0000:00:01.0: PCI bridge to [bus 01-01]
[ 0.441348] pci 0000:00:01.0: bridge window [io 0x3000-0x3fff]
[ 0.441351] pci 0000:00:01.0: bridge window [mem 0xf0000000-0xf10fffff]
[ 0.441354] pci 0000:00:01.0: bridge window [mem 0xc0000000-0xd1ffffff 64bit pref]
[ 0.441357] pci 0000:00:1c.0: PCI bridge to [bus 02-02]
[ 0.441365] pci 0000:00:1c.0: bridge window [mem 0xf1900000-0xf19fffff]
[ 0.441376] pci 0000:00:1c.4: PCI bridge to [bus 03-03]
[ 0.441380] pci 0000:00:1c.4: bridge window [io 0x2000-0x2fff]
[ 0.441385] pci 0000:00:1c.4: bridge window [mem 0xf1800000-0xf18fffff]
[ 0.441416] pci_bus 0000:00: resource 4 [io 0x0000-0x0cf7]
[ 0.441417] pci_bus 0000:00: resource 5 [io 0x0d00-0xffff]
[ 0.441419] pci_bus 0000:00: resource 6 [mem 0x000a0000-0x000bffff]
[ 0.441421] pci_bus 0000:00: resource 7 [mem 0xbfa00000-0xfeafffff]
[ 0.441423] pci_bus 0000:01: resource 0 [io 0x3000-0x3fff]
[ 0.441424] pci_bus 0000:01: resource 1 [mem 0xf0000000-0xf10fffff]
[ 0.441426] pci_bus 0000:01: resource 2 [mem 0xc0000000-0xd1ffffff 64bit pref]
[ 0.441428] pci_bus 0000:02: resource 1 [mem 0xf1900000-0xf19fffff]
[ 0.441430] pci_bus 0000:03: resource 0 [io 0x2000-0x2fff]
[ 0.441431] pci_bus 0000:03: resource 1 [mem 0xf1800000-0xf18fffff]
[ 0.441455] NET: Registered protocol family 2
[ 0.441606] IP route cache hash table entries: 262144 (order: 9, 2097152 bytes)
[ 0.442253] TCP established hash table entries: 524288 (order: 11, 8388608 bytes)
[ 0.443404] TCP bind hash table entries: 65536 (order: 8, 1048576 bytes)
[ 0.443530] TCP: Hash tables configured (established 524288 bind 65536)
[ 0.443532] TCP: reno registered
[ 0.443545] UDP hash table entries: 4096 (order: 5, 131072 bytes)
[ 0.443573] UDP-Lite hash table entries: 4096 (order: 5, 131072 bytes)
[ 0.443649] NET: Registered protocol family 1
[ 0.443665] pci 0000:00:02.0: Boot video device
[ 0.443857] PCI: CLS 64 bytes, default 64
[ 0.443898] Unpacking initramfs...
[ 0.524594] Freeing initrd memory: 4272k freed
[ 0.525006] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
[ 0.525009] software IO TLB [mem 0xb4bb5000-0xb8bb4fff] (64MB) mapped at [ffff8800b4bb5000-ffff8800b8bb4fff]
[ 0.525035] Simple Boot Flag at 0x66 set to 0x1
[ 0.525591] audit: initializing netlink socket (disabled)
[ 0.525605] type=2000 audit(1346890587.416:1): initialized
[ 0.537548] HugeTLB registered 2 MB page size, pre-allocated 0 pages
[ 0.539121] VFS: Disk quotas dquot_6.5.2
[ 0.539160] Dquot-cache hash table entries: 512 (order 0, 4096 bytes)
[ 0.539239] msgmni has been set to 11681
[ 0.539402] Block layer SCSI generic (bsg) driver version 0.4 loaded (major 252)
[ 0.539428] io scheduler noop registered
[ 0.539429] io scheduler deadline registered
[ 0.539472] io scheduler cfq registered (default)
[ 0.539562] pcieport 0000:00:01.0: irq 40 for MSI/MSI-X
[ 0.539781] intel_idle: does not run on family 6 model 58
[ 0.539802] GHES: HEST is not enabled!
[ 0.539845] Serial: 8250/16550 driver, 4 ports, IRQ sharing disabled
[ 0.540251] Linux agpgart interface v0.103
[ 0.540326] i8042: PNP: PS/2 Controller [PNP0303:PS2K,PNP0f13:PS2M] at 0x60,0x64 irq 1,12
[ 0.543170] serio: i8042 KBD port at 0x60,0x64 irq 1
[ 0.543180] serio: i8042 AUX port at 0x60,0x64 irq 12
[ 0.543280] mousedev: PS/2 mouse device common for all mice
[ 0.543339] rtc_cmos 00:05: RTC can wake from S4
[ 0.543469] rtc_cmos 00:05: rtc core: registered rtc_cmos as rtc0
[ 0.543497] rtc0: alarms up to one month, y3k, 242 bytes nvram, hpet irqs
[ 0.543504] cpuidle: using governor ladder
[ 0.543505] cpuidle: using governor menu
[ 0.543615] drop_monitor: Initializing network drop monitor service
[ 0.543681] TCP: cubic registered
[ 0.543775] NET: Registered protocol family 10
[ 0.543922] NET: Registered protocol family 17
[ 0.543929] Key type dns_resolver registered
[ 0.544034] PM: Hibernation image not present or could not be loaded.
[ 0.544041] registered taskstats version 1
[ 0.544624] rtc_cmos 00:05: setting system clock to 2012-09-06 00:16:27 UTC (1346890587)
[ 0.545879] Freeing unused kernel memory: 756k freed
[ 0.545973] Write protecting the kernel read-only data: 8192k
[ 0.549070] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
[ 0.550319] Freeing unused kernel memory: 1496k freed
[ 0.552089] Freeing unused kernel memory: 616k freed
[ 0.558894] systemd-udevd[65]: starting version 189
[ 0.582757] ACPI: bus type usb registered
[ 0.582800] usbcore: registered new interface driver usbfs
[ 0.582936] usbcore: registered new interface driver hub
[ 0.582976] usbcore: registered new device driver usb
[ 0.583958] xhci_hcd 0000:00:14.0: setting latency timer to 64
[ 0.583964] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 0.583974] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[ 0.584030] SCSI subsystem initialized
[ 0.584086] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
[ 0.584107] xhci_hcd 0000:00:14.0: irq 21, io mem 0xf1a00000
[ 0.584174] xhci_hcd 0000:00:14.0: irq 41 for MSI/MSI-X
[ 0.584419] xHCI xhci_add_endpoint called for root hub
[ 0.584420] xHCI xhci_check_bandwidth called for root hub
[ 0.584494] hub 1-0:1.0: USB hub found
[ 0.584502] hub 1-0:1.0: 4 ports detected
[ 0.584759] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 0.584766] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[ 0.584992] xHCI xhci_add_endpoint called for root hub
[ 0.584995] xHCI xhci_check_bandwidth called for root hub
[ 0.585094] hub 2-0:1.0: USB hub found
[ 0.585104] hub 2-0:1.0: 4 ports detected
[ 0.585499] libata version 3.00 loaded.
[ 0.588991] ahci 0000:00:1f.2: version 3.0
[ 0.589075] ahci 0000:00:1f.2: irq 42 for MSI/MSI-X
[ 0.589349] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 0.602251] ahci 0000:00:1f.2: AHCI 0001.0300 32 slots 6 ports 6 Gbps 0xb impl RAID mode
[ 0.602269] ahci 0000:00:1f.2: flags: 64bit ncq pm led clo pio slum part ems apst
[ 0.602274] ahci 0000:00:1f.2: setting latency timer to 64
[ 0.616023] scsi0 : ahci
[ 0.616092] scsi1 : ahci
[ 0.616153] scsi2 : ahci
[ 0.616214] scsi3 : ahci
[ 0.616273] scsi4 : ahci
[ 0.616332] scsi5 : ahci
[ 0.616538] ata1: SATA max UDMA/133 abar m2048@0xf1a18000 port 0xf1a18100 irq 42
[ 0.616542] ata2: SATA max UDMA/133 abar m2048@0xf1a18000 port 0xf1a18180 irq 42
[ 0.616543] ata3: DUMMY
[ 0.616546] ata4: SATA max UDMA/133 abar m2048@0xf1a18000 port 0xf1a18280 irq 42
[ 0.616547] ata5: DUMMY
[ 0.616548] ata6: DUMMY
[ 0.616617] ehci_hcd 0000:00:1a.0: setting latency timer to 64
[ 0.616622] ehci_hcd 0000:00:1a.0: EHCI Host Controller
[ 0.616643] ehci_hcd 0000:00:1a.0: new USB bus registered, assigned bus number 3
[ 0.616682] ehci_hcd 0000:00:1a.0: debug port 2
[ 0.620565] ehci_hcd 0000:00:1a.0: cache line size of 64 is not supported
[ 0.620581] ehci_hcd 0000:00:1a.0: irq 16, io mem 0xf1a1a000
[ 0.628855] ehci_hcd 0000:00:1a.0: USB 2.0 started, EHCI 1.00
[ 0.629004] hub 3-0:1.0: USB hub found
[ 0.629007] hub 3-0:1.0: 2 ports detected
[ 0.629119] ehci_hcd 0000:00:1d.0: setting latency timer to 64
[ 0.629123] ehci_hcd 0000:00:1d.0: EHCI Host Controller
[ 0.629131] ehci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 4
[ 0.629158] ehci_hcd 0000:00:1d.0: debug port 2
[ 0.633029] ehci_hcd 0000:00:1d.0: cache line size of 64 is not supported
[ 0.633043] ehci_hcd 0000:00:1d.0: irq 23, io mem 0xf1a19000
[ 0.642172] ehci_hcd 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[ 0.642305] hub 4-0:1.0: USB hub found
[ 0.642308] hub 4-0:1.0: 2 ports detected
[ 0.935078] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 0.935120] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 0.935143] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[ 0.935643] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 0.935747] ata2.00: ATA-8: SAMSUNG SSD PM830 mSATA 32GB, CXM12D1Q, max UDMA/133
[ 0.935750] ata2.00: 62533296 sectors, multi 16: LBA48 NCQ (depth 31/32), AA
[ 0.936071] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 0.936178] ata1.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 0.936194] ata2.00: configured for UDMA/133
[ 0.936410] ata1.00: ATA-8: ST9500423AS, 0005DEM1, max UDMA/133
[ 0.936413] ata1.00: 976773168 sectors, multi 16: LBA48 NCQ (depth 31/32)
[ 0.936930] ata4.00: ATAPI: Optiarc DVD+/-RW AD-7760H, 100A, max UDMA/100
[ 0.937576] ata1.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 0.937816] ata1.00: configured for UDMA/133
[ 0.937948] scsi 0:0:0:0: Direct-Access ATA ST9500423AS 0005 PQ: 0 ANSI: 5
[ 0.938109] scsi 1:0:0:0: Direct-Access ATA SAMSUNG SSD PM83 CXM1 PQ: 0 ANSI: 5
[ 0.938398] usb 3-1: new high-speed USB device number 2 using ehci_hcd
[ 0.939037] ata4.00: configured for UDMA/100
[ 0.939846] scsi 3:0:0:0: CD-ROM Optiarc DVD+-RW AD-7760H 100A PQ: 0 ANSI: 5
[ 0.943656] sd 0:0:0:0: [sda] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[ 0.943660] sd 0:0:0:0: [sda] 4096-byte physical blocks
[ 0.943681] sd 1:0:0:0: [sdb] 62533296 512-byte logical blocks: (32.0 GB/29.8 GiB)
[ 0.943714] sd 0:0:0:0: [sda] Write Protect is off
[ 0.943718] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[ 0.943724] sd 1:0:0:0: [sdb] Write Protect is off
[ 0.943727] sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
[ 0.943741] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 0.943747] sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 0.944509] sdb: sdb1 sdb2
[ 0.945572] sd 1:0:0:0: [sdb] Attached SCSI disk
[ 0.946927] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray
[ 0.946931] cdrom: Uniform CD-ROM driver Revision: 3.20
[ 0.947081] sr 3:0:0:0: Attached scsi CD-ROM sr0
[ 0.963889] sda: sda1 sda2 sda3
[ 0.964204] sd 0:0:0:0: [sda] Attached SCSI disk
[ 1.062133] hub 3-1:1.0: USB hub found
[ 1.062211] hub 3-1:1.0: 6 ports detected
[ 1.168051] usb 4-1: new high-speed USB device number 2 using ehci_hcd
[ 1.213226] device-mapper: uevent: version 1.0.3
[ 1.213424] device-mapper: ioctl: 4.22.0-ioctl (2011-10-19) initialised: [email protected]
[ 1.276450] PM: Marking nosave pages: [mem 0x00091000-0x000fffff]
[ 1.276454] PM: Marking nosave pages: [mem 0x20000000-0x201fffff]
[ 1.276463] PM: Marking nosave pages: [mem 0x40004000-0x40004fff]
[ 1.276464] PM: Marking nosave pages: [mem 0xa9b08000-0xa9d09fff]
[ 1.276472] PM: Marking nosave pages: [mem 0xb8bbd000-0xbaffefff]
[ 1.276610] PM: Marking nosave pages: [mem 0xbb000000-0xffffffff]
[ 1.277660] PM: Basic memory bitmaps created
[ 1.291821] hub 4-1:1.0: USB hub found
[ 1.291868] hub 4-1:1.0: 8 ports detected
[ 1.304019] PM: Basic memory bitmaps freed
[ 1.339957] EXT4-fs (sdb2): mounted filesystem with ordered data mode. Opts: (null)
[ 1.357933] usb 3-1.1: new full-speed USB device number 3 using ehci_hcd
[ 1.391312] systemd[1]: systemd 189 running in system mode. (+PAM -LIBWRAP -AUDIT -SELINUX -IMA -SYSVINIT +LIBCRYPTSETUP +GCRYPT +ACL +XZ; arch)
[ 1.401880] systemd[1]: Inserted module 'autofs4'
[ 1.402170] systemd[1]: Set hostname to <terpsichore>.
[ 1.471937] systemd[1]: Cannot add dependency job for unit display-manager.service, ignoring: Unit display-manager.service failed to load: No such file or directory. See system logs and 'systemctl status display-manager.service' for details.
[ 1.472129] systemd[1]: Socket service syslog.service not loaded, refusing.
[ 1.507714] usb 3-1.3: new high-speed USB device number 4 using ehci_hcd
[ 1.508313] EXT4-fs (sdb2): re-mounted. Opts: data=ordered
[ 1.524185] Refined TSC clocksource calibration: 2095.240 MHz.
[ 1.524191] Switching to clocksource tsc
[ 1.604180] systemd-udevd[163]: starting version 189
[ 1.655435] rts5139: module is from the staging directory, the quality is unknown, you have been warned.
[ 1.657449] usb 3-1.5: new high-speed USB device number 5 using ehci_hcd
[ 1.658975] scsi6 : SCSI emulation for RTS5139 USB card reader
[ 1.659116] scsi 6:0:0:0: Direct-Access Generic- xD/SD/M.S. 1.00 PQ: 0 ANSI: 0 CCS
[ 1.660458] sd 6:0:0:0: [sdc] Attached SCSI removable disk
[ 1.660939] systemd-journald[190]: Successfully opened /dev/kmsg for logging.
[ 1.661078] usbcore: registered new interface driver rts5139
[ 1.661706] systemd-journald[190]: Fixed max_use=292.1M max_size=36.5M min_size=64.0K keep_free=146.0M
[ 1.661743] systemd-journald[190]: Reserving 66488 entries in hash table.
[ 1.662504] systemd-journald[190]: Vacuuming...
[ 1.662528] systemd-journald[190]: Flushing /dev/kmsg...
[ 1.683693] systemd-journald[190]: systemd-journald running as pid 190
[ 1.764293] input: Power Button as /devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1
[ 1.764298] ACPI: Power Button [PWRB]
[ 1.764340] input: Sleep Button as /devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input2
[ 1.764343] ACPI: Sleep Button [SLPB]
[ 1.764383] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input3
[ 1.764726] ACPI: Lid Switch [LID0]
[ 1.764772] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input4
[ 1.764775] ACPI: Power Button [PWRF]
[ 1.765220] ACPI: Requesting acpi_cpufreq
[ 1.770962] Monitor-Mwait will be used to enter C-1 state
[ 1.770993] Monitor-Mwait will be used to enter C-2 state
[ 1.771014] Monitor-Mwait will be used to enter C-3 state
[ 1.771030] ACPI: acpi_idle registered with cpuidle
[ 1.800860] mei 0000:00:16.0: setting latency timer to 64
[ 1.800980] mei 0000:00:16.0: irq 43 for MSI/MSI-X
[ 1.802850] mei 0000:00:16.0: wd: failed to find the client
[ 1.807828] thermal LNXTHERM:00: registered as thermal_zone0
[ 1.807831] ACPI: Thermal Zone [TZ00] (59 C)
[ 1.808737] thermal LNXTHERM:01: registered as thermal_zone1
[ 1.808742] ACPI: Thermal Zone [TZ01] (59 C)
[ 1.815513] input: PC Speaker as /devices/platform/pcspkr/input/input5
[ 1.815623] ACPI Warning: 0x000000000000efa0-0x000000000000efbf SystemIO conflicts with Region \_SB_.PCI0.SBUS.SMBI 1 (20120320/utaddress-251)
[ 1.815628] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[ 1.854381] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2)
[ 1.876263] Linux media interface: v0.10
[ 1.890511] usb 4-1.5: new full-speed USB device number 3 using ehci_hcd
[ 1.933059] Adding 1048572k swap on /dev/sdb1. Priority:1 extents:1 across:1048572k SS
[ 1.970336] ACPI: AC Adapter [ADP0] (off-line)
[ 1.987531] Bluetooth: Core ver 2.16
[ 1.987554] NET: Registered protocol family 31
[ 1.987557] Bluetooth: HCI device and connection manager initialized
[ 1.987560] Bluetooth: HCI socket layer initialized
[ 1.987562] Bluetooth: L2CAP socket layer initialized
[ 1.987567] Bluetooth: SCO socket layer initialized
[ 1.991833] usbcore: registered new interface driver btusb
[ 2.014246] ACPI: Battery Slot [BAT0] (battery present)
[ 2.015220] ACPI Warning: 0x0000000000000428-0x000000000000042f SystemIO conflicts with Region \PMIO 1 (20120320/utaddress-251)
[ 2.015226] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[ 2.015230] ACPI Warning: 0x0000000000000500-0x000000000000053f SystemIO conflicts with Region \GPIO 1 (20120320/utaddress-251)
[ 2.015234] ACPI Warning: 0x0000000000000500-0x000000000000053f SystemIO conflicts with Region \_SB_.PCI0.PEG0.PEGP.GPIO 2 (20120320/utaddress-251)
[ 2.015237] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
[ 2.015238] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 2.017332] Linux video capture interface: v2.00
[ 2.018232] cfg80211: Calling CRDA to update world regulatory domain
[ 2.020368] wmi: Mapper loaded
[ 2.020751] agpgart-intel 0000:00:00.0: Intel Ivybridge Chipset
[ 2.020817] Registered led device: dell-laptop::touchpad
[ 2.020838] agpgart-intel 0000:00:00.0: detected gtt size: 2097152K total, 262144K mappable
[ 2.021917] agpgart-intel 0000:00:00.0: detected 65536K stolen memory
[ 2.022214] microcode: CPU0 sig=0x306a9, pf=0x10, revision=0x12
[ 2.022234] agpgart-intel 0000:00:00.0: AGP aperture is 256M @ 0xe0000000
[ 2.024342] [drm] Initialized drm 1.1.0 20060810
[ 2.025546] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_E4HD (0c45:648b)
[ 2.030462] snd_hda_intel 0000:00:1b.0: irq 44 for MSI/MSI-X
[ 2.035233] iwlwifi: Intel(R) Wireless WiFi Link AGN driver for Linux, in-tree:
[ 2.035235] iwlwifi: Copyright(c) 2003-2012 Intel Corporation
[ 2.035339] iwlwifi 0000:02:00.0: pci_resource_len = 0x00002000
[ 2.035340] iwlwifi 0000:02:00.0: pci_resource_base = ffffc900057b4000
[ 2.035341] iwlwifi 0000:02:00.0: HW Revision ID = 0xC4
[ 2.035459] iwlwifi 0000:02:00.0: irq 45 for MSI/MSI-X
[ 2.052021] input: Laptop_Integrated_Webcam_E4HD as /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.5/3-1.5:1.0/input/input6
[ 2.052208] usbcore: registered new interface driver uvcvideo
[ 2.052210] USB Video Class driver (1.1.1)
[ 2.068428] Adding 6291452k swap on /dev/sda2. Priority:2 extents:1 across:6291452k
[ 2.123628] iTCO_vendor_support: vendor-support=0
[ 2.125069] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.07
[ 2.125159] iTCO_wdt: Found a Panther Point TCO device (Version=2, TCOBASE=0x0460)
[ 2.125414] iTCO_wdt: initialized. heartbeat=30 sec (nowayout=0)
[ 2.131861] input: Dell WMI hotkeys as /devices/virtual/input/input7
[ 2.131905] microcode: CPU1 sig=0x306a9, pf=0x10, revision=0x12
[ 2.137598] microcode: CPU2 sig=0x306a9, pf=0x10, revision=0x12
[ 2.138487] microcode: CPU3 sig=0x306a9, pf=0x10, revision=0x12
[ 2.139457] microcode: CPU4 sig=0x306a9, pf=0x10, revision=0x12
[ 2.139824] iwlwifi 0000:02:00.0: loaded firmware version 18.168.6.1
[ 2.140145] iwlwifi 0000:02:00.0: CONFIG_IWLWIFI_DEBUG disabled
[ 2.140146] iwlwifi 0000:02:00.0: CONFIG_IWLWIFI_DEBUGFS disabled
[ 2.140147] iwlwifi 0000:02:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled
[ 2.140148] iwlwifi 0000:02:00.0: CONFIG_IWLWIFI_DEVICE_TESTMODE enabled
[ 2.140150] iwlwifi 0000:02:00.0: CONFIG_IWLWIFI_P2P disabled
[ 2.140151] iwlwifi 0000:02:00.0: Detected Intel(R) Centrino(R) Wireless-N 2230 BGN, REV=0xC8
[ 2.140246] iwlwifi 0000:02:00.0: L1 Enabled; Disabling L0S
[ 2.140326] microcode: CPU5 sig=0x306a9, pf=0x10, revision=0x12
[ 2.140899] microcode: CPU6 sig=0x306a9, pf=0x10, revision=0x12
[ 2.141396] microcode: CPU7 sig=0x306a9, pf=0x10, revision=0x12
[ 2.142169] microcode: Microcode Update Driver: v2.00 <[email protected]>, Peter Oruba
[ 2.156973] iwlwifi 0000:02:00.0: device EEPROM VER=0x81c, CALIB=0x6
[ 2.156977] iwlwifi 0000:02:00.0: Device SKU: 0x150
[ 2.156981] iwlwifi 0000:02:00.0: Valid Tx ant: 0x3, Valid Rx ant: 0x3
[ 2.157005] iwlwifi 0000:02:00.0: Tunable channels: 13 802.11bg, 0 802.11a channels
[ 2.157164] Registered led device: phy0-led
[ 2.160206] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 2.534478] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: data=ordered
[ 2.541531] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input8
[ 2.563251] EXT4-fs (dm-0): mounted filesystem with ordered data mode. Opts: data=ordered
[ 2.569980] hda_codec: CX20590: BIOS auto-probing.
[ 2.570943] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input9
[ 2.579426] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[ 2.579647] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 2.579835] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 2.581548] i915 0000:00:02.0: setting latency timer to 64
[ 2.618193] i915 0000:00:02.0: irq 46 for MSI/MSI-X
[ 2.618199] [drm] Supports vblank timestamp caching Rev 1 (10.10.2010).
[ 2.618200] [drm] Driver supports precise vblank timestamp query.
[ 2.618842] vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=none:owns=io+mem
[ 2.618843] vgaarb: transferring owner from PCI:0000:00:02.0 to PCI:0000:01:00.0
[ 2.738846] iwlwifi 0000:02:00.0: L1 Enabled; Disabling L0S
[ 2.746529] iwlwifi 0000:02:00.0: Radio type=0x2-0x0-0x0
[ 2.789721] systemd-journald[190]: Received SIGUSR1
[ 3.009264] iwlwifi 0000:02:00.0: L1 Enabled; Disabling L0S
[ 3.017266] iwlwifi 0000:02:00.0: Radio type=0x2-0x0-0x0
[ 3.099078] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 3.175354] [drm] Enabling RC6 states: RC6 on, RC6p on, RC6pp off
[ 3.238677] EXT4-fs (sdb2): re-mounted. Opts: data=ordered,commit=600
[ 3.321400] EXT4-fs (sda1): re-mounted. Opts: data=ordered,commit=600
[ 3.328566] fbcon: inteldrmfb (fb0) is primary device
[ 3.328614] ata1: hard resetting link
[ 3.347779] EXT4-fs (dm-0): re-mounted. Opts: data=ordered,commit=600
[ 3.540518] Console: switching to colour frame buffer device 170x48
[ 3.546303] fb0: inteldrmfb frame buffer device
[ 3.546304] drm: registered panic notifier
[ 3.546637] ACPI Exception: AE_NOT_FOUND, Evaluating _DOD (20120320/video-1149)
[ 3.546647] video: probe of LNXVIDEO:00 failed with error 5
[ 3.548193] acpi device:35: registered as cooling_device8
[ 3.548431] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
[ 3.548633] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:01/input/input13
[ 3.548880] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 3.647764] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 3.649009] ata1.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 3.650611] ata1.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 3.650834] ata1.00: configured for UDMA/133
[ 3.651101] ata1: EH complete
[ 3.651412] sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 3.688734] ata2: hard resetting link
[ 4.007240] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 4.008028] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 4.008723] ata2.00: ACPI cmd 00/00:00:00:00:00:a0 (NOP) rejected by device (Stat=0x51 Err=0x04)
[ 4.008889] ata2.00: configured for UDMA/133
[ 4.008996] ata2: EH complete
[ 4.009201] sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 23.639935] wlan0: authenticate with e0:5f:b9:36:70:c0
[ 23.651690] wlan0: send auth to e0:5f:b9:36:70:c0 (try 1/3)
[ 23.654492] wlan0: authenticated
[ 23.657882] wlan0: associate with e0:5f:b9:36:70:c0 (try 1/3)
[ 23.660558] wlan0: RX AssocResp from e0:5f:b9:36:70:c0 (capab=0x431 status=0 aid=4)
[ 23.663848] wlan0: associated
[ 23.665104] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[ 1015.614597] ACPI Warning: _BQC returned an invalid level (20120320/video-472)
Some devices reported in powertop, that I do not know what are doing:
The battery reports a discharge rate of 18.8 W
Usage Device name
32.2 ops/s GPU
4.8% CPU use
100.0% Radio device: btusb
100.0% Radio device: iwlwifi
205.7 pkts/s Network interface: wlan0 (iwlwifi)
9.8% Display backlight
100.0% Audio codec hwC0D3: Intel
100.0% Audio codec hwC0D0: Conexant
0.0% USB device: usb-device-8087-0024
0.0% USB device: EHCI Host Controller
0.0% USB device: Laptop_Integrated_Webcam_E4HD (CNFB183F3040100006Y2)
0.0% USB device: usb-device-8087-07da
0.0% Display backlight
100.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 5
100.0% PCI Device: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port
100.0% PCI Device: Intel Corporation 3rd Gen Core processor DRAM Controller
100.0% PCI Device: Intel Corporation 3rd Gen Core processor Graphics Controller
100.0% USB device: EHCI Host Controller
100.0% USB device: usb-device-8087-0024
100.0% USB device: USB2.0-CRW (Generic)
100.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1
100.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2
100.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller
100.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1
100.0% PCI Device: Intel Corporation HM77 Express Chipset LPC Controller
100.0% PCI Device: Intel Corporation 82801 Mobile SATA Controller [RAID mode]
100.0% PCI Device: Intel Corporation Centrino Wireless-N 2230
0.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller
0.0% USB device: xHCI Host Controller
0.0% USB device: xHCI Host Controller
0.0% PCI Device: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1
0.0% USB device: usb-device-138a-0011
Have played with laptop-mode, here is my config
egrep -v '^#|^$' laptop-mode.conf conf.d/*
laptop-mode.conf:ENABLE_LAPTOP_MODE_TOOLS=1
laptop-mode.conf:VERBOSE_OUTPUT=0
laptop-mode.conf:LOG_TO_SYSLOG=1
laptop-mode.conf:DEBUG=0
laptop-mode.conf:ENABLE_LAPTOP_MODE_ON_BATTERY=1
laptop-mode.conf:ENABLE_LAPTOP_MODE_ON_AC=0
laptop-mode.conf:ENABLE_LAPTOP_MODE_WHEN_LID_CLOSED=0
laptop-mode.conf:ENABLE_AUTO_MODULES=1
laptop-mode.conf:MINIMUM_BATTERY_CHARGE_PERCENT=3
laptop-mode.conf:DISABLE_LAPTOP_MODE_ON_CRITICAL_BATTERY_LEVEL=1
laptop-mode.conf:HD="/dev/[hs]d[abcdefgh]"
laptop-mode.conf:PARTITIONS="auto /dev/mapper/*"
laptop-mode.conf:ASSUME_SCSI_IS_SATA=1
laptop-mode.conf:LM_BATT_MAX_LOST_WORK_SECONDS=600
laptop-mode.conf:LM_AC_MAX_LOST_WORK_SECONDS=600
laptop-mode.conf:CONTROL_READAHEAD=1
laptop-mode.conf:LM_READAHEAD=3072
laptop-mode.conf:NOLM_READAHEAD=768
laptop-mode.conf:CONTROL_NOATIME=1
laptop-mode.conf:USE_RELATIME=0
laptop-mode.conf:CONTROL_HD_IDLE_TIMEOUT=1
laptop-mode.conf:LM_AC_HD_IDLE_TIMEOUT_SECONDS=20
laptop-mode.conf:LM_BATT_HD_IDLE_TIMEOUT_SECONDS=20
laptop-mode.conf:NOLM_HD_IDLE_TIMEOUT_SECONDS=80
laptop-mode.conf:CONTROL_HD_POWERMGMT="auto"
laptop-mode.conf:BATT_HD_POWERMGMT=1
laptop-mode.conf:LM_AC_HD_POWERMGMT=1
laptop-mode.conf:NOLM_AC_HD_POWERMGMT=254
laptop-mode.conf:CONTROL_HD_WRITECACHE=1
laptop-mode.conf:NOLM_AC_HD_WRITECACHE=1
laptop-mode.conf:NOLM_BATT_HD_WRITECACHE=1
laptop-mode.conf:LM_HD_WRITECACHE=0
laptop-mode.conf:CONTROL_MOUNT_OPTIONS=1
laptop-mode.conf:LM_DIRTY_RATIO=60
laptop-mode.conf:NOLM_DIRTY_RATIO=15
laptop-mode.conf:LM_DIRTY_BACKGROUND_RATIO=1
laptop-mode.conf:NOLM_DIRTY_BACKGROUND_RATIO=4
laptop-mode.conf:DEF_UPDATE=5
laptop-mode.conf:DEF_XFS_AGE_BUFFER=15
laptop-mode.conf:DEF_XFS_SYNC_INTERVAL=30
laptop-mode.conf:DEF_XFS_BUFD_INTERVAL=1
laptop-mode.conf:DEF_MAX_AGE=30
laptop-mode.conf:XFS_HZ=100
laptop-mode.conf:LM_SECONDS_BEFORE_SYNC=2
conf.d/ac97-powersave.conf:CONTROL_AC97_POWER="auto"
conf.d/ac97-powersave.conf:DEBUG=0
conf.d/auto-hibernate.conf:DEBUG=0
conf.d/auto-hibernate.conf:ENABLE_AUTO_HIBERNATION=1
conf.d/auto-hibernate.conf:HIBERNATE_COMMAND=/usr/sbin/s2disk
conf.d/auto-hibernate.conf:AUTO_HIBERNATION_BATTERY_CHARGE_PERCENT=1
conf.d/auto-hibernate.conf:AUTO_HIBERNATION_ON_CRITICAL_BATTERY_LEVEL=1
conf.d/battery-level-polling.conf:DEBUG=0
conf.d/battery-level-polling.conf:ENABLE_BATTERY_LEVEL_POLLING=0
conf.d/battery-level-polling.conf:BLACKLIST_IN_FLOCK=1
conf.d/bluetooth.conf:DEBUG=0
conf.d/bluetooth.conf:CONTROL_BLUETOOTH=1
conf.d/bluetooth.conf:BATT_ENABLE_BLUETOOTH=0
conf.d/bluetooth.conf:AC_ENABLE_BLUETOOTH=1
conf.d/bluetooth.conf:BLUETOOTH_INTERFACES="hci0"
conf.d/configuration-file-control.conf:DEBUG=0
conf.d/configuration-file-control.conf:CONTROL_CONFIG_FILES=0
conf.d/configuration-file-control.conf:CONFIG_FILES="/etc/syslog.conf /etc/syslog-ng/syslog-ng.conf /etc/rsyslog.conf"
conf.d/configuration-file-control.conf:CONFIG_FILE_SIGNAL_PROGRAMS="syslogd syslog-ng rsyslogd"
conf.d/configuration-file-control.conf:CONFIG_FILE_RELOAD_SERVICES=""
conf.d/cpufreq.conf:DEBUG=0
conf.d/cpufreq.conf:CONTROL_CPU_FREQUENCY="auto"
conf.d/cpufreq.conf:BATT_CPU_MAXFREQ=slowest
conf.d/cpufreq.conf:BATT_CPU_MINFREQ=slowest
conf.d/cpufreq.conf:BATT_CPU_GOVERNOR=conservative
conf.d/cpufreq.conf:BATT_CPU_IGNORE_NICE_LOAD=1
conf.d/cpufreq.conf:LM_AC_CPU_MAXFREQ=slowest
conf.d/cpufreq.conf:LM_AC_CPU_MINFREQ=slowest
conf.d/cpufreq.conf:LM_AC_CPU_GOVERNOR=conservative
conf.d/cpufreq.conf:LM_AC_CPU_IGNORE_NICE_LOAD=1
conf.d/cpufreq.conf:NOLM_AC_CPU_MAXFREQ=fastest
conf.d/cpufreq.conf:NOLM_AC_CPU_MINFREQ=slowest
conf.d/cpufreq.conf:NOLM_AC_CPU_GOVERNOR=performance
conf.d/cpufreq.conf:NOLM_AC_CPU_IGNORE_NICE_LOAD=0
conf.d/cpufreq.conf:CONTROL_CPU_THROTTLING=0
conf.d/cpufreq.conf:BATT_CPU_THROTTLING=maximum
conf.d/cpufreq.conf:LM_AC_CPU_THROTTLING=maximum
conf.d/cpufreq.conf:NOLM_AC_CPU_THROTTLING=minimum
conf.d/dpms-standby.conf:DEBUG=0
conf.d/dpms-standby.conf:CONTROL_DPMS_STANDBY="auto"
conf.d/dpms-standby.conf:BATT_DPMS_STANDBY=300
conf.d/dpms-standby.conf:LM_AC_DPMS_STANDBY=300
conf.d/dpms-standby.conf:NOLM_AC_DPMS_STANDBY=1200
conf.d/eee-superhe.conf:DEBUG=0
conf.d/eee-superhe.conf:CONTROL_SUPERHE="auto"
conf.d/eee-superhe.conf:
conf.d/eee-superhe.conf:BATT_SUPERHE=2
conf.d/eee-superhe.conf:LM_AC_SUPERHE=2
conf.d/eee-superhe.conf:NOLM_AC_SUPERHE=0
conf.d/ethernet.conf:DEBUG=0
conf.d/ethernet.conf:CONTROL_ETHERNET="auto"
conf.d/ethernet.conf:BATT_THROTTLE_ETHERNET=1
conf.d/ethernet.conf:LM_AC_THROTTLE_ETHERNET=1
conf.d/ethernet.conf:NOLM_AC_THROTTLE_ETHERNET=0
conf.d/ethernet.conf:THROTTLE_SPEED="slowest"
conf.d/ethernet.conf:DISABLE_WAKEUP_ON_LAN=1
conf.d/ethernet.conf:ETHERNET_DEVICES="eth0"
conf.d/ethernet.conf:DISABLE_ETHERNET_ON_BATTERY=0
conf.d/exec-commands.conf:CONTROL_EXEC_COMMANDS="auto"
conf.d/exec-commands.conf:DEBUG=0
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_0="" # Enable power saving feature 0 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_0="" # Enable power saving feature 0 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_0="" # Disable power saving feature 0 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_1="" # Enable power saving feature 1 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_1="" # Enable power saving feature 1 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_1="" # Disable power saving feature 1 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_2="" # Enable power saving feature 2 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_2="" # Enable power saving feature 2 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_2="" # Disable power saving feature 2 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_3="" # Enable power saving feature 3 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_3="" # Enable power saving feature 3 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_3="" # Disable power saving feature 3 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_4="" # Enable power saving feature 4 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_4="" # Enable power saving feature 4 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_4="" # Disable power saving feature 4 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_5="" # Enable power saving feature 5 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_5="" # Enable power saving feature 5 here
conf.d/exec-commands.conf:NOLM_AC_EXEC_COMMAND_5="" # Disable power saving feature 5 here
conf.d/exec-commands.conf:BATT_EXEC_COMMAND_6="" # Enable power saving feature 6 here
conf.d/exec-commands.conf:LM_AC_EXEC_COMMAND_6="" # Enable power saving feature 6 here
conf.d/exec-cfr wrote:
@lahwaacz,
Could you point me to documentation regarding bugs/problems with laptop-mode tools? I'm using that right now and it has always worked pretty well but I'm currently seeing higher temperatures (~10C higher on average) and trying to figure out why.
My fan operates continually but not, I think, very aggressively. But it has always done that so I assume it is normal for this laptop. (Have no idea really but it doesn't seem out of the way - it is a laptop, after all...)
I don't know anything about fan control, my laptop controls fan speed automatically, I can't even get current fan speed.
The main problem with laptop-mode-tools is that it's very huge, and the bigger the program is, the slower is the execution. Another problem is that it's connected to both battery and AC adapter ACPI events (see /etc/acpi/events/lm_{ac_adapter,battery}). On my laptop, those events are sent at the same time, resulting in running laptop-mode-tools twice. Most people once configure laptop-mode-tools to their liking and their hardware, so I think there is no need for such an extensive software like laptop-mode-tools, if something simpler does the same (or better) job.
Also laptop-mode-tools can conflict with pm-utils (which are installed on many systems as dependency for some packages):
https://wiki.archlinux.org/index.php/La … able_on_AC
https://bbs.archlinux.org/viewtopic.php?id=106989 -
No battery available - no service either ...
Hi there,
After applying the 10.5.8 up date my system (macbook 15" early 2011) did a reboot, followed by a shutdown. Next the system restarted and shut down again ... so I started to wonder ... manually started, it did boot up - however something was different to 10 minutes earlier. In the toolbar there now was a battery symbol with an X in it and an interesting message: No batteries available - Power source: battery.
The message itself is a joke, anyway - tried SMC reset and PRAM reset but the issue still exists. I disconnect the magsafe and the device shuts down immideately .. though I was on battery previously and had like 70% left when I started the update ...
Ok I thought, lets try again - SMC reset - doesnt even to take place - next idea: take it to the local Apple Store ....
VERY bad idea, in fact I explained the situation to one of the employees, reminded him that I am not amused that it seems that my battery in my Macbook seems to have gone *POP* now the third time and you know it, work needs to be finished.
After pointing out out that they are pretty busy due to all the students back at uni - wonder what this refers to - I would need to make an appointment with the geniusbar ... well what do I need an appointment, I would rather leave it there to get it fixed asap as the behaviour is pretty obvious: not charging, software says no battery attache, without power adapter the leds on the battery dont lid up nor does the system start up ...
checking the available appointments, sets me back to Thursday this week (its Saturday) ?!?!? ... so I lean back to the employee and quickly confirm:
Sorry Chap, are you telling me I need to make an appointment for an more less obvious issue, a) Thursday (4days) earliest and b) when people who still got a job, wont have the tme to come to the store anyway?? repsonse: well, thats the ealiest one available ... my response was: that cant be true, that I can order a new machine BTO and have it with me, earlier than I can get someone to at least confirm the obvious issues with my device ... so I asked for other options. AASPs ... he entered the URL to identify the AASPs in the area - well within 50 miles ... but after contacting all of them I realised from time of dropping off the device it will take me 7-21days to get it back ...
The question I got now is obvious: premium product no longer has a premium service?
Pretty shocked to be honest that there is no support available - majority of the people waiting for the genuisbar were standing there with a small device in their hands ... I didnt see a single person with any bigger than an iPad ...
I might just buy a temporary one tomorrow and return it within 14days for the time being as it seems that I cant get any support in time, except anyone has another idea what I could try to get it sorted ...
did anyone else had such a poor experience lately as well?
cheers
nor4nd0mUser Tip: Apple notebook batteries – maintenance and troubleshooting Batteries
Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers. -
No battery available, smc reset didn't help
I have a MacBook Air running 10.6.8 with 1.6 Ghz core duo 2 and 2Gb SDRAM (2011 model I believe)
It is way out of warranty, it belongs to my son, who got given it from a friend at school who was just going to chuck it out cos he had recently got a newer model. So it was inherited. After a while he noticed the battery expanding... and then one day the battery no longer worked, although it still worked on power supply. With it being way out of warranty, we bought him a replacement battery for the MacBook Air and had it installed by one of our IT friends. Now however when switched on the battery is not showing up on the battery meter top right. it has an 'x' in the battery icon.
I did some reading around and figured that the SMC reset seemed to do the trick for many who reported this issue. I did an SMC reset following the guidelines on the apple support pages. With the macbook powered off, The power supply went off while the shift + control + option + power buttons were pressed. ON powering up again after the SMC reset, the battery is still coming up as 'x' no battery available. It has been plugged in and connected to the electric supply for a couple of hours. I have tried and retried the SMC reset a number of times. I know the rest was actually woerking because I saw the power light on the maglite adapter go off and back on again.
so in summary, it has had its battery replaced
but now the battery shows up with 'x'
SMC reset has no positive effect on the problem.
I am fully aware that I have no warranty, no free support from apple (they wanted £35 for an online chat a few minutes ago), I have invalidated any warranty (which I didnt have anyway) by having the battery replaced, but since the Macbook Air was given to him....??
The battery was purchased on Amazon from Oneworldexpress, and its the correct A1245 37Wh battery. It was fitted by someone who works in an IT department (not mine) and someone who knows what they are doing opening something like this up.
What should be my next move? Why do I still have no charging, why is the battery not being recognised?Open System Information>Power and post this:
(Make certain that the charger is connected)
Ciao. -
3GS battery life and current location problems
I have a 3GS. Until I took a holiday in Mexico it worked fine. On return, the battery life is one half or less as before. I thought I may have picked up a virus or something connecting to the local WiFi (data roaming turned off). I restored a backup and no change. Then I noticed that the 3GS was not able to find its location. I tried several suggestions from several forums to no avail.
The details:
I recently took a holiday in Mexico. On return I noticed that the battery was not holding a charge as well as it did before I departed or while I was in Mexico for that matter. On return it takes two to three charges to make it thru the day. My first thought was a virus or malware. I did some research on the forums and it was suggested that I do a restore. Ironically, gratefully, I had done a backup before I left so I preformed a restore. There was no change to battery usage. Trying more trouble shooting I discovered that my iPhone cannot find its current position. Once again I researched the forums. I tried changing the international location and back again, resetting the network settings and turning airplane mode on and off. I was able to find a location that was incorrect (several blocks away compared to right on before my holiday) one time and now once again my iPhone cannot find its/my location. On occasion, not every time, when trying to find my location I receive an error message “Could not activate cellular data network”. My theory is the battery life and in ability to find its location may be connected.
Any help will be appreciated.I read this and felt a funny coming on....
I know its not funny when an appliance that we depend on doesn't work right, but my funny bone said, "Did you shake the phone to reset the GPS, and did you fly backwards from Mexico to reset everything as it was before you left?"
Forgive me!!!!
Message was edited by: De Gomment -
Envy x360 battery short and CMOS/RTC | No dedicated CMOS battery = Kafkaesque HP support nightmare
Relevant Case Number:
3015038426
Caveat:
If I'm wrong about this, I'll eat my hat with a sauce made of ultra-expensive brand-name HP ink.
Question:
Does anyone at HP want to take reponsibility for a series of the company's tech support representatives giving horribly wrong hardware information, wasting customer time and money?
Summary:
1. I have apparently experienced a short in my main battery.
2. In the x360, the real-time clock (RTC) and BIOS settings are apparently powered by the main battery, not a separate CMOS/RTC battery.
3. (1) and (2) explain why my symptoms include a CMOS checksum error and 0-set RTC on boot.
4. Three separate HP representatives have been absolutely insistent that:
(a) I have a CMOS/RTC battery that just isn't disclosed in the service manual.
(b) My symptoms indicate the need for CMOS/RTC battery replacement.
(c) This requires a 2-week+ send-in service, even though I live right next to an authorized support center.
(d) A much less intrusive main battery replacement could not help me, since I have a CMOS issue.
5. I have already had to pay $54 and change for a local shop to confirm that HP support has been, for want of better terms, full of it -- they have been BSing me by phone and live chat, and there is no dedicated CMOS battery.
6. Because of HP's intransigence, I now face the choice of either
(a) paying another $54+ to get myself a new main battery on the open market
or
(b) completely unnecessarily going without my primary work machine for weeks in order to get a new main battery for free from HP. That's assuming that the people at the service center know that replacing the motherboard won't do anything for this machine.
Hilarious and/or Depressing Support Record:
1. Symptoms
This is an HP Envy x360 15t hybrid notebook, model u011dx (G6T85UA).
It had been suspended but suddenly appeared off. It would not power on until AC power was attached.
It showed a CMOS checksum error (502) on boot, and its real-time clock did not hold the time between power cycles.
It had inconsistent problems with failed or severely delayed POST completion.
If AC power was removed during operation, it immediately died. Information about the main battery still showed up in the OS, where it appeared fully charged but never discharged at all.
The light next to the AC plug would often blink blue depending on the power state.
The machine could POST normally (except for the CMOS and RTC failures) with the main battery physically detached.
2. Call ("Amit")
I don't have a transcript of my initial call with HP ("Amit"), but here is the gist of it. My 502 CMOS checksum error implicates the CMOS battery. My steps are to attempt a BIOS upgrade. Failing that, the computer would need to be sent in for service so that the CMOS battery could be replaced. Amit described it to me as the shape of a small tablet.
3. False Hope
When I had initially called, the case was off of the PC and both sides of the motherboard were accessible so that I could try to see if there were any visually obvious problems with the CMOS/RTC battery. Naturally, I couldn't find it, and I had hoped the call would help me. In any case, Amit would need to call back in 60-90 minutes after I had the chance to take care of other things and re-connect the machine's components so that I could boot it and do a BIOS upgrade.
Just before he called back, the machine appeared for one or two power cycles to have overcome its problem. It even seemed like it was drawing main battery power for a few moments during a session with AC power detached. Amit closed the case for me pending the problems recurring.
I concluded that one of the following two things must have happened. Either:
(a) All of the problems were related to the main battery, and the main battery connector had just gotten jarred loose so that one or two pins were not contacting properly. By disconnecting and reconnecting the main battery in my search for the RTC/CMOS battery, I had solved the issue by reseating it properly.
or
(b) All of the problems were related to the CMOS battery. But by having it on AC power for testing for a little while, I had charged the CMOS battery enough to enable POST and for it to mediate the transition from AC to battery power (I know this probably isn't how it should work, but hey).
I also updated the BIOS to the newest version so that I could ensure I was following the pre-shipment troubleshooting step set out by Amit.
Fairly quickly after the second call and the closing of the case, all of the symptoms recurred. I carefully re-checked and re-seated the main battery to rule out (a) above. I then decided to run the computer on AC power for several hours to test theory (b) above. When this failed, I went back to the HP site and opted for chat support.
4. First Chat (KARISHMA BARPANDA)
Gist:
I clearly have a problem with my invisible CMOS battery. Also, this CMOS battery is absent from the manual because it isn't supposed to be user-removable, not because it doesn't exist. Note especially the exchange at 2:02.
Transcript:
Spoiler (Highlight to read)
1:38 PM Support session established with KARISHMA BARPANDA.
1:38 PM KARISHMA BARPANDA: Welcome to HP Customer Support & Services for Notebook support. My name is Karishma and I will be your technical support specialist today.
1:38 PM KARISHMA BARPANDA: Hi
1:38 PM KARISHMA BARPANDA: How are you doing today ?
1:38 PM Adam Colligan: Hello; this is related to case 3015038426
1:38 PM Adam Colligan: I'm good; just a little confused
1:39 PM Adam Colligan: PC symptoms implicated RTC battery: CMOS checksum error on boot. But also instant death when AC power removed. Temporarily resolved after re-seating main battery cable, so chalked up to that. Now not so sure: maybe I had just partly charged RTC battery during testing. Now trying long run on AC to rule this out.Query: x360 service manual (unlike other Envy manuals) makes no mention of RTC/CMOS battery. Didn't see one exposed on board. Can you verify presence and location of CMOS batt?
1:40 PM Adam Colligan: Just to clarify: I'm not asking you to walk me through changing a CMOS battery or anything like that -- I know you want notebooks sent in for service if they need that officially. But I just want to make sure that I actually know where the thing is on this model
1:42 PM KARISHMA BARPANDA: I am sorry, I can't understand you.
1:43 PM Adam Colligan: Okay, I'll back up. Have you heard of something called a CMOS battery or an RTC battery?
1:43 PM KARISHMA BARPANDA: Yes.
1:44 PM Adam Colligan: Would you be able to find out where it is located on my Envy x360 15t notebook (u011dx)?
1:45 PM KARISHMA BARPANDA: Alright !
1:46 PM KARISHMA BARPANDA: In this situation, we need to take the notebook in free servics repair.
1:46 PM KARISHMA BARPANDA: Please, provide me the complete sdhipping address along with the zip code.
1:46 PM Adam Colligan: It is not confirmed yet that the CMOS battery is actually the problem
1:47 PM Adam Colligan: I don't want to set up a service yet. I just want to know *where* the battery is attached to the board.
1:47 PM KARISHMA BARPANDA: We need to replace the CMOS battery,
1:47 PM Adam Colligan: How do you know that we need to replace the CMOS battery?
1:48 PM KARISHMA BARPANDA: Because tHe CMOS battery is not removable.
1:48 PM Adam Colligan: Well, in that case we're probably talking about replacing the whole motherboard. Do you mean *not removable* or just "not user removable" ?
1:48 PM KARISHMA BARPANDA: We will take the notebook in service reapir and our HP certified technician will do the complete hardware diagnostic of your notebook.
1:49 PM Adam Colligan: I don't want to do anything yet except *LOOK* at the board and see if there is anything obviously wrong with the CMOS battery connection
1:49 PM Adam Colligan: I just want to know *where* it is; I don't need to actually do anything to it
1:50 PM KARISHMA BARPANDA: Let me explain.
1:51 PM KARISHMA BARPANDA: Let me check.
1:52 PM KARISHMA BARPANDA: Please, allow me few moments.
1:52 PM Adam Colligan: Thank you
1:56 PM KARISHMA BARPANDA: Thank you for staying connected. I appreciate your time and patience.
1:56 PM KARISHMA BARPANDA: I am sending you a link, please go through page number 33 and 34.
1:56 PM KARISHMA BARPANDA has sent a link: http://h10032.www1.hp.com/ctg/Manual/c04513489
1:57 PM Adam Colligan: That's okay; I understand that it may take time
1:57 PM KARISHMA BARPANDA: CMOS battery is not a customer replaceable part.
1:58 PM Adam Colligan: 33 and 34 refer to the main battery, not the CMOS battery
1:58 PM Adam Colligan: I know that the CMOS battery is not a customer replaceable part. However, I want to visually inspect it.
1:59 PM KARISHMA BARPANDA: It is not listed there.
1:59 PM Adam Colligan: Exactly. Compare that to this manual for the HP Envy 17, page 41
1:59 PM Adam Colligan: http://www.hp.com/ctg/Manual/c02160120.pdf
2:00 PM KARISHMA BARPANDA: If you are facing any issues with the battery then, we need to take the notebook in service reapir and will fix the issue.
2:01 PM Adam Colligan: Sigh.
2:02 PM Adam Colligan: Look, here is a theory. What if this PC does not have a separate CMOS battery, and it's been using power from the main battery to keep the clock and BIOS settings current? In that case, the symptoms might just be a result of poor seating of the main battery cable. To rule that out, I would like to confirm for a fact that a CMOS battery actually exists on this motherboard, and I'd like to see it with my own eyes.
2:02 PM Adam Colligan: ...before I go without my PC for days or weeks
2:03 PM KARISHMA BARPANDA: The CMOS battery exsist in the motherboard and it is not a customer replaceable part.
2:04 PM KARISHMA BARPANDA: You cannot see it.
2:04 PM Adam Colligan: So where on the motherboard is it?
2:04 PM Adam Colligan: It's on the motherboard but it's invisible?
2:04 PM Adam Colligan: Maybe it's under a piece of foam by the HDD indicator light? There aren't many places for it to hide
2:05 PM KARISHMA BARPANDA: I would suggest you to sent the notebook in service repair, and if there will be any hardware issues, then HP technician will take care of it.
2:06 PM Adam Colligan: Please answer this question honestly for me. Is the location of the CMOS battery actually available to you? It's okay for you to say, "I don't know where it is, and I don't know how to find out where it is". But it seems like you are avoiding saying that.
2:10 PM KARISHMA BARPANDA: Let me know are you facing any issues with the HP notebook right now ?
2:11 PM Adam Colligan: Yes. Why won't you answer that question?
2:24 PM KARISHMA BARPANDA: I would like to inform you that, the CMOS battery is not a customer replaceable part.
2:24 PM Adam Colligan: What does that have to do with whether or not you know where it is?
2:24 PM Adam Colligan: Is there some rule that you are not allowed to say "I don't know" ?
2:24 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.
2:25 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.
2:25 PM KARISHMA BARPANDA: The CMOS battery can be replaced by the HP hardware engineers.
2:26 PM KARISHMA BARPANDA: So, the CMOS battery can be replaced only in our service center.
2:26 PM KARISHMA BARPANDA: Do you want to send your notebook for a free service to replace the CMOS battery ?
2:26 PM Adam Colligan: I think we've established that. I am not asking you about how to replace it. I'm asking if you can find out where it is.
2:26 PM Adam Colligan: It's perfectly alright if the answer is "I don't know", but I do expect that amount of honesty
2:26 PM KARISHMA BARPANDA: No, it is not listed in the manual.
2:27 PM KARISHMA BARPANDA: I can understand your concern.
2:27 PM KARISHMA BARPANDA: As, it is not listed in the manual, let me know how can I assist you.
2:28 PM Adam Colligan: So then the next question is: can I contact a technical support professional who can tell me where it is attached so that I can visually inspect it before committing to a service by mail?
2:30 PM KARISHMA BARPANDA: This is the only technical support and you can contact our voice technical support. However, they will tell you the same thing, which I have told you.
1:38 PM Support session established with KARISHMA BARPANDA.1:38 PM KARISHMA BARPANDA: Welcome to HP Customer Support & Services for Notebook support. My name is Karishma and I will be your technical support specialist today.1:38 PM KARISHMA BARPANDA: Hi1:38 PM KARISHMA BARPANDA: How are you doing today ?1:38 PM Adam Colligan: Hello; this is related to case 30150384261:38 PM Adam Colligan: I'm good; just a little confused1:39 PM Adam Colligan: PC symptoms implicated RTC battery: CMOS checksum error on boot. But also instant death when AC power removed. Temporarily resolved after re-seating main battery cable, so chalked up to that. Now not so sure: maybe I had just partly charged RTC battery during testing. Now trying long run on AC to rule this out.Query: x360 service manual (unlike other Envy manuals) makes no mention of RTC/CMOS battery. Didn't see one exposed on board. Can you verify presence and location of CMOS batt?1:40 PM Adam Colligan: Just to clarify: I'm not asking you to walk me through changing a CMOS battery or anything like that -- I know you want notebooks sent in for service if they need that officially. But I just want to make sure that I actually know where the thing is on this model1:42 PM KARISHMA BARPANDA: I am sorry, I can't understand you.1:43 PM Adam Colligan: Okay, I'll back up. Have you heard of something called a CMOS battery or an RTC battery?1:43 PM KARISHMA BARPANDA: Yes.1:44 PM Adam Colligan: Would you be able to find out where it is located on my Envy x360 15t notebook (u011dx)?1:45 PM KARISHMA BARPANDA: Alright !1:46 PM KARISHMA BARPANDA: In this situation, we need to take the notebook in free servics repair. 1:46 PM KARISHMA BARPANDA: Please, provide me the complete sdhipping address along with the zip code. 1:46 PM Adam Colligan: It is not confirmed yet that the CMOS battery is actually the problem1:47 PM Adam Colligan: I don't want to set up a service yet. I just want to know *where* the battery is attached to the board.1:47 PM KARISHMA BARPANDA: We need to replace the CMOS battery, 1:47 PM Adam Colligan: How do you know that we need to replace the CMOS battery?1:48 PM KARISHMA BARPANDA: Because tHe CMOS battery is not removable. 1:48 PM Adam Colligan: Well, in that case we're probably talking about replacing the whole motherboard. Do you mean *not removable* or just "not user removable" ?1:48 PM KARISHMA BARPANDA: We will take the notebook in service reapir and our HP certified technician will do the complete hardware diagnostic of your notebook. 1:49 PM Adam Colligan: I don't want to do anything yet except *LOOK* at the board and see if there is anything obviously wrong with the CMOS battery connection1:49 PM Adam Colligan: I just want to know *where* it is; I don't need to actually do anything to it1:50 PM KARISHMA BARPANDA: Let me explain. 1:51 PM KARISHMA BARPANDA: Let me check. 1:52 PM KARISHMA BARPANDA: Please, allow me few moments. 1:52 PM Adam Colligan: Thank you1:56 PM KARISHMA BARPANDA: Thank you for staying connected. I appreciate your time and patience.1:56 PM KARISHMA BARPANDA: I am sending you a link, please go through page number 33 and 34.1:56 PM KARISHMA BARPANDA has sent a link: http://h10032.www1.hp.com/ctg/Manual/c045134891:57 PM Adam Colligan: That's okay; I understand that it may take time1:57 PM KARISHMA BARPANDA: CMOS battery is not a customer replaceable part. 1:58 PM Adam Colligan: 33 and 34 refer to the main battery, not the CMOS battery1:58 PM Adam Colligan: I know that the CMOS battery is not a customer replaceable part. However, I want to visually inspect it. 1:59 PM KARISHMA BARPANDA: It is not listed there. 1:59 PM Adam Colligan: Exactly. Compare that to this manual for the HP Envy 17, page 411:59 PM Adam Colligan: http://www.hp.com/ctg/Manual/c02160120.pdf2:00 PM KARISHMA BARPANDA: If you are facing any issues with the battery then, we need to take the notebook in service reapir and will fix the issue. 2:01 PM Adam Colligan: Sigh.2:02 PM Adam Colligan: Look, here is a theory. What if this PC does not have a separate CMOS battery, and it's been using power from the main battery to keep the clock and BIOS settings current? In that case, the symptoms might just be a result of poor seating of the main battery cable. To rule that out, I would like to confirm for a fact that a CMOS battery actually exists on this motherboard, and I'd like to see it with my own eyes.2:02 PM Adam Colligan: ...before I go without my PC for days or weeks2:03 PM KARISHMA BARPANDA: The CMOS battery exsist in the motherboard and it is not a customer replaceable part. 2:04 PM KARISHMA BARPANDA: You cannot see it. 2:04 PM Adam Colligan: So where on the motherboard is it?2:04 PM Adam Colligan: It's on the motherboard but it's invisible?2:04 PM Adam Colligan: Maybe it's under a piece of foam by the HDD indicator light? There aren't many places for it to hide2:05 PM KARISHMA BARPANDA: I would suggest you to sent the notebook in service repair, and if there will be any hardware issues, then HP technician will take care of it. 2:06 PM Adam Colligan: Please answer this question honestly for me. Is the location of the CMOS battery actually available to you? It's okay for you to say, "I don't know where it is, and I don't know how to find out where it is". But it seems like you are avoiding saying that.2:10 PM KARISHMA BARPANDA: Let me know are you facing any issues with the HP notebook right now ?2:11 PM Adam Colligan: Yes. Why won't you answer that question?2:24 PM KARISHMA BARPANDA: I would like to inform you that, the CMOS battery is not a customer replaceable part.2:24 PM Adam Colligan: What does that have to do with whether or not you know where it is?2:24 PM Adam Colligan: Is there some rule that you are not allowed to say "I don't know" ?2:24 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: The CMOS battery can be replaced by the HP hardware engineers.2:26 PM KARISHMA BARPANDA: So, the CMOS battery can be replaced only in our service center.2:26 PM KARISHMA BARPANDA: Do you want to send your notebook for a free service to replace the CMOS battery ?2:26 PM Adam Colligan: I think we've established that. I am not asking you about how to replace it. I'm asking if you can find out where it is.2:26 PM Adam Colligan: It's perfectly alright if the answer is "I don't know", but I do expect that amount of honesty2:26 PM KARISHMA BARPANDA: No, it is not listed in the manual.2:27 PM KARISHMA BARPANDA: I can understand your concern.2:27 PM KARISHMA BARPANDA: As, it is not listed in the manual, let me know how can I assist you.2:28 PM Adam Colligan: So then the next question is: can I contact a technical support professional who can tell me where it is attached so that I can visually inspect it before committing to a service by mail?2:30 PM KARISHMA BARPANDA: This is the only technical support and you can contact our voice technical support. However, they will tell you the same thing, which I have told you.
5. I pay money to have the CMOS battery checked
Clearly, I wasn't inspired by that chat. Maybe the rep was just wrong about the hardware. More likely, it was just my own ignorance that kept me from finding the CMOS battery, and so I would benefit from a real technician checking it, maybe replacing it or telling me I really did need to send it to HP for service, and also looking at the main battery circuit.
A couple of hours and $54.13 in diagnostic fees later, I had my answer from the technicians. My main battery had a short in it and needed to be replaced. There is no dedicated CMOS / RTC battery on this motherboard. The clock and BIOS use main battery power, and it makes perfect sense that the main battery fault would therefore include symptoms normally associated with a simultaneous failure of a main battery and a dedicated CMOS battery in another computer. This PC is not unique in lacking a dedicated CMOS battery. I could buy a new main battery for around $55.
Obviously, I was now thoroughly upset at HP Support. With this clearly being a main battery issue and the main battery being easy for me to replace and covered by warranty, HP could just send me a new main battery. I wouldn't even care if they wanted to tell me that swapping it myself would void the rest of the warranty period -- better than going without my PC for weeks on end. Failing that, I would probably rather even pay the money for a new battery from a retailer rather than go through the stupidity of sending this PC in just to have the battery swapped out. But now I had already paid the equivalent of that new battery cost just to get the correct information about my hardware, solely because official HP Support had given me false information -- twice!
6. Second chat ("Justine")
Gist:
So I re-connected with technical support in the hope that something could be done to make the situation right. I briefly summarized the problem and gave the case number in the webform submission not shown. Make sure you're sitting down for this transcript and have either whisky or popcorn depending on whether you work for HP or not.
Note in particular at 5:28, where my soul tries to escape my body, and 6:00, where Justine accidentally states the whole issue without actually understanding.
Transcript:
Spoiler (Highlight to read)
5:10 PM Support session established with Justine.
5:10 PM Adam Colligan: Hi Justine
5:11 PM Justine: Thank you for contacting the HP Customer Support & Services. My name is Justine and I will be your chat support specialist today. Please give me a few minutes while I review your issue description details. NOTE: For security reasons, PLEASE DO NOT send credit card information via chat. Also, If you are using a mobile device (iPad, iPod, iPhone, etc....) and experience difficulties viewing the chat window, please initiate a new chat from a Windows or Mac computer or use a different browser for better compatibility.For DISCONNECTED or failed to reconnect, we keep records for all interactions feel free to initiate another chat.
5:11 PM Justine: May I have the phone number and e-mail address associated with your HP product?
5:11 PM Adam Colligan: [redacted]
5:12 PM Justine: In order for me to assist you better, can you please provide the Product and Serial number of the system that is having an issue.
5:13 PM Adam Colligan: Are the contents of the form I filled out not sent? The SN is [redacted] . This is a model G6T85UA
5:15 PM Justine: Thank you for verifying me those information, Adam. I have read your issue description and it seems like you need help in processing a replacement for your computer's battery, is that correct?
5:15 PM Adam Colligan: Yes.
5:16 PM Justine: I apologize for the inconvenience. I will do my best to help you resolve this issue.
5:19 PM Justine: Alright, regarding the incorrect information that our tech had provided you, what is that information again, Adam.
5:20 PM Adam Colligan: My own hunch was confirmed by an independent service center that I had to pay to diagnose this problem: this machine has no dedicated RTC/CMOS battery.
5:20 PM Justine: -
5:22 PM Justine: So the issue is that you went to a local tech and they are charging you for your battery replacement correct?
5:22 PM Adam Colligan: So I wasted both a day of work and over $50 because two technical support representatives told me in no uncertain terms that I was looking at symptoms of a CMOS battery fault. And I *now* face also having to double that money on a new battery unless you guys can make it right.
5:23 PM Adam Colligan: I paid for the diagnosis because they had to go in and determine that HP tech support was, for lack of a better phrase, full of it
5:23 PM Adam Colligan: I even have a hilarious piece of transcript: 2:02 PM Adam Colligan: Look, here is a theory. What if this PC does not have a separate CMOS battery, and it's been using power from the main battery to keep the clock and BIOS settings current? In that case, the symptoms might just be a result of poor seating of the main battery cable. To rule that out, I would like to confirm for a fact that a CMOS battery actually exists on this motherboard, and I'd like to see it with my own eyes.2:02 PM Adam Colligan: ...before I go without my PC for days or weeks2:03 PM KARISHMA BARPANDA: The CMOS battery exsist in the motherboard and it is not a customer replaceable part. 2:04 PM KARISHMA BARPANDA: You cannot see it.
5:25 PM Adam Colligan: I had even checked the x360 service manuals and compared them to other Envy models, since the CMOS / RTC battery is specified for the other ones. Hence this (apparently completely false) gem: KARISHMA BARPANDA: I would like to inform you that, the CMOS battery is not a customer replaceable part.2:24 PM Adam Colligan: What does that have to do with whether or not you know where it is?2:24 PM Adam Colligan: Is there some rule that you are not allowed to say "I don't know" ?2:24 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: The CMOS battery can be replaced by the HP hardware engineers.
5:25 PM Adam Colligan: Apparently the truth is that it's not in the manual because *it doesn't exist*
5:27 PM Justine: I apologize about that, Adam. But to explain this properly, yes the CMOS battery is not a replaceable part. We do not ship CMOS batteries. But if you want, you can consult your local tech about it.
5:28 PM Justine: May I ask why do you want the CMOS battery to be replaced, Adam?
5:28 PM Adam Colligan: Oh my god.
5:28 PM Adam Colligan: You're going to have to just give me a moment here.
5:29 PM Justine: Okay Adam. Please take your time.
5:31 PM Adam Colligan: Before I explain again, let me just ask a question or two. Let's say that, hypothetically, HP Support thought that I needed to replace my CMOS/RTC battery. So I ship it off. Imagine that it arrives at the service center and the techs there discover that there is nothing wrong with the CMOS battery. Instead, they find that the main battery has a short in it and needs to be replaced. Would I have to pay for the replacement of the main battery?
5:32 PM Justine: Alright, first the repair process is that whatever that is we need to replace, we will. also, fortunately, your warranty covers the repair for this computer. We could send it for repair for you.
5:33 PM Justine: Whether the CMOS battery or the main battery, we will fix this computer like brand new for you.
5:34 PM Adam Colligan: And you're saying there is no charge for this?
5:35 PM Justine: Yes Adam.
5:36 PM Justine: It will be for free.
5:36 PM Justine: May I ask for your shipping address?
5:37 PM Adam Colligan: Wait; see, I don't want to do that yet. How long would the whole shipping and repair process take?
5:37 PM Adam Colligan: I've already been told that I have to go through the whole shipping nightmare even though I live right near an authorized service center
5:38 PM Justine: Okay, we will ship you a box with a return label within 2-3 business days, then the repair process would be 7-9 business days maximum. This is for us to make sure that everything will be checked and diagnosed so that when it comes back to you, it would be like brand new.
5:39 PM Justine: We could still send you the box if you want, the box would be active within 30 days, so you could decide when you want it to be dispatched.
5:40 PM Adam Colligan: See, and that's the problem: I might rather just buy a new battery for $53 rather than be without my main work machine for 2 weeks+.
5:40 PM Adam Colligan: And so here's what happened:
5:41 PM Justine: Well, if we send it for repair we can determine if it is really a CMOS issue or the main battery.
5:41 PM Justine: But it would depend on your decision, Adam.
5:44 PM Justine: Are you still there? I want to get your issue taken cared of today. Please respond if you are available to chat.
5:44 PM Adam Colligan: In order to make that choice, I needed to know whether this could really be a CMOS battery issue. If it were, then I would have no choice but to send it in, because that would mean replacing the motherboard (or at a minimum re-soldering to it...so probably replacing it). I would probably also have to spend the time before and after the shipment taking the thing apart myself and putting it back together again because I have my own RAM and my own SSD in there. And so I discussed my symptoms (which included a CMOS checksum error) with two technical support representatives. The initial one was going to take me through a BIOS upgrade attempt and informed me that if it did not resolve, it would need to be sent in for a CMOS battery replacement. I think I had already let him know that I had looked for it just to check if there was anything obviously wrong and couldn't find it, and I had wondered if there really was one.
5:46 PM Justine: Actually if it already gave a CMOS error, it is already that.
5:46 PM Adam Colligan: In the end I did upgrade the BIOS, but when it appeared to work afterward, it was a coincidence. The ticket was closed but I discovered quickly that the problem was still there. It appeared that maybe I had partially charged the CMOS battery and so just needed to try running the machine for several hours to see if it would recharge. When that failed, I contacted HP again, which is where those snippets of transcript come from
5:47 PM Connecting...
5:47 PM Connected. A support representative will be with you shortly.
5:47 PM Support session established with Justine.
5:47 PM Adam Colligan: Once again, I was assured that this really was or could be a CMOS battery issue. I specifically raised my concern that there might not even be a CMOS battery, which is why I tried to focus the conversation on getting the rep to tell me where it is. She very directly and repeatedly told me that it was there -- which meant that I had no choice between a long service and replacing the battery myself.
5:49 PM Justine: The issue is that the CMOS could have already failed so technically, even though it is physically there, the computer is not detecting it anymore. For this, since there is already an error with the CMOS, it should be replaced.
5:50 PM Adam Colligan: But between the fact that the reps had not sounded competent and the possibility that it might be worth it to replace the CMOS battery myself and void the warranty, I was still suspicious. And that's why I found myself spending $54.13 for a third party service provider to tell me what HP should have known all along. This machine does not have a separate CMOS battery. When the main battery fails -- as mine has -- it will cause all the symptoms of a main battery failure *plus* the symptoms of a CMOS battery failure, since *the main battery* powers this board's real-time clock and RAM environment memory
5:51 PM Justine: I could wait for your decision if you want to send it in for repair, Adam. I will still send you a box for the repair, that would be available for use within a month. It is still up for you to decide, Adam.
5:51 PM Adam Colligan: And now you're saying the same thing: that my CMOS checksum error (and also my clock resetting) means there is a problem with the CMOS / RTC battery.
5:51 PM Adam Colligan: Am I correct that that is what you are saying?
5:52 PM Justine: I highly suggest sending it for repair, really. In this case we could provide a proper explanation in your issue.
5:52 PM Adam Colligan: Are you or are you not telling me that I have a CMOS / RTC battery and that it might need to be replaced?
5:53 PM Justine: Every motherboard has a CMOS battery, yours have already failed so it needs to be replaced.
5:54 PM Adam Colligan: See, I think -- and the service center that just looked at it thinks -- that that statement is flat-out untrue.
5:54 PM Justine: You could replace it by yourself like what you want, but first, we do not ship CMOS batteries, and replacing it by yourself will jsut tamper the warranty.
5:55 PM Adam Colligan: And so the important question is: will HP give me a free main battery, which I can install myself without needing to send the computer off, if it turns out that you just became rep #3 to give me false information?
5:56 PM Justine: Actually, we cannot determine that without really having it physically here for further details and with sufficient tests. Our technicians will be testing it not just inside, but physically.
5:57 PM Adam Colligan: You don't need my computer in front of you in order to know whether or not this model *has* a CMOS battery. You are essentially swearing up and down that it has one. If you're wrong, then you've not only cost me the $54 I already spent but will also unnecessarily cost me two weeks+ without my computer
5:57 PM Justine: I apologize but we can only replace the battery if we have the computer in question, and we cannot do that without the error in the main battery itself.
5:57 PM Justine: Every computer has a CMOS battery, what I mean is that we have to perform tests on your computer physically to determine the real issue.
5:57 PM Justine: I apologize about that.
5:57 PM Adam Colligan: So I want to know: if it turns out that this model has no CMOS battery, will HP comp me a main battery in return for the time and money that it has already made me waste?
5:59 PM Justine: Actually, we can send you a box with a return label, so that you can decide. At this point we will just wait for your decision.
5:59 PM Justine: We will only replace or provide on the part that neede to be replaced.
6:00 PM Justine: The CMOS and the main battery has different roles, so we couldn't send you a main battery when it is a CMOS issue.
6:00 PM Justine: Is that okay?
6:00 PM Justine: May I ask for your shipping address please?
6:01 PM Adam Colligan: That. That last thing you said. That is the heart of the whole problem! If the CMOS battery doesn't exist, then you would *know* you could just send me a main battery?
6:01 PM Adam Colligan: As long as it's not costing me anything, sure, send me a stupid box. My address is [redacted]
6:02 PM Justine: If the CMOS battery doesn't exist, the main battery doesn't have anything to do with it. If it does not exist, we can send it for repair, since we do not send CMOS batteries. That is the only thing that we can do.
6:02 PM Justine: Alright, is there anything else I could help you with?
6:03 PM Adam Colligan: Oh lord. If the CMOS battery doesn't exist, then the main battery is the whole point, because it's the main battery that's supplying the power to the components that normally draw from the CMOS battery on most other systems.
6:03 PM Adam Colligan: Nope, there's nothing else. You've provided another great transcript for the file.
5:10 PM Support session established with Justine.5:10 PM Adam Colligan: Hi Justine5:11 PM Justine: Thank you for contacting the HP Customer Support & Services. My name is Justine and I will be your chat support specialist today. Please give me a few minutes while I review your issue description details. NOTE: For security reasons, PLEASE DO NOT send credit card information via chat. Also, If you are using a mobile device (iPad, iPod, iPhone, etc....) and experience difficulties viewing the chat window, please initiate a new chat from a Windows or Mac computer or use a different browser for better compatibility.For DISCONNECTED or failed to reconnect, we keep records for all interactions feel free to initiate another chat.5:11 PM Justine: May I have the phone number and e-mail address associated with your HP product?5:11 PM Adam Colligan: [redacted]5:12 PM Justine: In order for me to assist you better, can you please provide the Product and Serial number of the system that is having an issue.5:13 PM Adam Colligan: Are the contents of the form I filled out not sent? The SN is [redacted] . This is a model G6T85UA5:15 PM Justine: Thank you for verifying me those information, Adam. I have read your issue description and it seems like you need help in processing a replacement for your computer's battery, is that correct?5:15 PM Adam Colligan: Yes.5:16 PM Justine: I apologize for the inconvenience. I will do my best to help you resolve this issue.5:19 PM Justine: Alright, regarding the incorrect information that our tech had provided you, what is that information again, Adam.5:20 PM Adam Colligan: My own hunch was confirmed by an independent service center that I had to pay to diagnose this problem: this machine has no dedicated RTC/CMOS battery. 5:20 PM Justine: -5:22 PM Justine: So the issue is that you went to a local tech and they are charging you for your battery replacement correct?5:22 PM Adam Colligan: So I wasted both a day of work and over $50 because two technical support representatives told me in no uncertain terms that I was looking at symptoms of a CMOS battery fault. And I *now* face also having to double that money on a new battery unless you guys can make it right.5:23 PM Adam Colligan: I paid for the diagnosis because they had to go in and determine that HP tech support was, for lack of a better phrase, full of it5:23 PM Adam Colligan: I even have a hilarious piece of transcript: 2:02 PM Adam Colligan: Look, here is a theory. What if this PC does not have a separate CMOS battery, and it's been using power from the main battery to keep the clock and BIOS settings current? In that case, the symptoms might just be a result of poor seating of the main battery cable. To rule that out, I would like to confirm for a fact that a CMOS battery actually exists on this motherboard, and I'd like to see it with my own eyes.2:02 PM Adam Colligan: ...before I go without my PC for days or weeks2:03 PM KARISHMA BARPANDA: The CMOS battery exsist in the motherboard and it is not a customer replaceable part. 2:04 PM KARISHMA BARPANDA: You cannot see it. 5:25 PM Adam Colligan: I had even checked the x360 service manuals and compared them to other Envy models, since the CMOS / RTC battery is specified for the other ones. Hence this (apparently completely false) gem: KARISHMA BARPANDA: I would like to inform you that, the CMOS battery is not a customer replaceable part.2:24 PM Adam Colligan: What does that have to do with whether or not you know where it is?2:24 PM Adam Colligan: Is there some rule that you are not allowed to say "I don't know" ?2:24 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: That is the reason, it is not shown in the manual.2:25 PM KARISHMA BARPANDA: The CMOS battery can be replaced by the HP hardware engineers.5:25 PM Adam Colligan: Apparently the truth is that it's not in the manual because *it doesn't exist*5:27 PM Justine: I apologize about that, Adam. But to explain this properly, yes the CMOS battery is not a replaceable part. We do not ship CMOS batteries. But if you want, you can consult your local tech about it.5:28 PM Justine: May I ask why do you want the CMOS battery to be replaced, Adam?5:28 PM Adam Colligan: Oh my god.5:28 PM Adam Colligan: You're going to have to just give me a moment here.5:29 PM Justine: Okay Adam. Please take your time.5:31 PM Adam Colligan: Before I explain again, let me just ask a question or two. Let's say that, hypothetically, HP Support thought that I needed to replace my CMOS/RTC battery. So I ship it off. Imagine that it arrives at the service center and the techs there discover that there is nothing wrong with the CMOS battery. Instead, they find that the main battery has a short in it and needs to be replaced. Would I have to pay for the replacement of the main battery?5:32 PM Justine: Alright, first the repair process is that whatever that is we need to replace, we will. also, fortunately, your warranty covers the repair for this computer. We could send it for repair for you.5:33 PM Justine: Whether the CMOS battery or the main battery, we will fix this computer like brand new for you.5:34 PM Adam Colligan: And you're saying there is no charge for this?5:35 PM Justine: Yes Adam. 5:36 PM Justine: It will be for free.5:36 PM Justine: May I ask for your shipping address?5:37 PM Adam Colligan: Wait; see, I don't want to do that yet. How long would the whole shipping and repair process take?5:37 PM Adam Colligan: I've already been told that I have to go through the whole shipping nightmare even though I live right near an authorized service center5:38 PM Justine: Okay, we will ship you a box with a return label within 2-3 business days, then the repair process would be 7-9 business days maximum. This is for us to make sure that everything will be checked and diagnosed so that when it comes back to you, it would be like brand new.5:39 PM Justine: We could still send you the box if you want, the box would be active within 30 days, so you could decide when you want it to be dispatched.5:40 PM Adam Colligan: See, and that's the problem: I might rather just buy a new battery for $53 rather than be without my main work machine for 2 weeks+. 5:40 PM Adam Colligan: And so here's what happened:5:41 PM Justine: Well, if we send it for repair we can determine if it is really a CMOS issue or the main battery.5:41 PM Justine: But it would depend on your decision, Adam.5:44 PM Justine: Are you still there? I want to get your issue taken cared of today. Please respond if you are available to chat.5:44 PM Adam Colligan: In order to make that choice, I needed to know whether this could really be a CMOS battery issue. If it were, then I would have no choice but to send it in, because that would mean replacing the motherboard (or at a minimum re-soldering to it...so probably replacing it). I would probably also have to spend the time before and after the shipment taking the thing apart myself and putting it back together again because I have my own RAM and my own SSD in there. And so I discussed my symptoms (which included a CMOS checksum error) with two technical support representatives. The initial one was going to take me through a BIOS upgrade attempt and informed me that if it did not resolve, it would need to be sent in for a CMOS battery replacement. I think I had already let him know that I had looked for it just to check if there was anything obviously wrong and couldn't find it, and I had wondered if there really was one.5:46 PM Justine: Actually if it already gave a CMOS error, it is already that.5:46 PM Adam Colligan: In the end I did upgrade the BIOS, but when it appeared to work afterward, it was a coincidence. The ticket was closed but I discovered quickly that the problem was still there. It appeared that maybe I had partially charged the CMOS battery and so just needed to try running the machine for several hours to see if it would recharge. When that failed, I contacted HP again, which is where those snippets of transcript come from5:47 PM Connecting...5:47 PM Connected. A support representative will be with you shortly.5:47 PM Support session established with Justine.5:47 PM Adam Colligan: Once again, I was assured that this really was or could be a CMOS battery issue. I specifically raised my concern that there might not even be a CMOS battery, which is why I tried to focus the conversation on getting the rep to tell me where it is. She very directly and repeatedly told me that it was there -- which meant that I had no choice between a long service and replacing the battery myself.5:49 PM Justine: The issue is that the CMOS could have already failed so technically, even though it is physically there, the computer is not detecting it anymore. For this, since there is already an error with the CMOS, it should be replaced.5:50 PM Adam Colligan: But between the fact that the reps had not sounded competent and the possibility that it might be worth it to replace the CMOS battery myself and void the warranty, I was still suspicious. And that's why I found myself spending $54.13 for a third party service provider to tell me what HP should have known all along. This machine does not have a separate CMOS battery. When the main battery fails -- as mine has -- it will cause all the symptoms of a main battery failure *plus* the symptoms of a CMOS battery failure, since *the main battery* powers this board's real-time clock and RAM environment memory5:51 PM Justine: I could wait for your decision if you want to send it in for repair, Adam. I will still send you a box for the repair, that would be available for use within a month. It is still up for you to decide, Adam.5:51 PM Adam Colligan: And now you're saying the same thing: that my CMOS checksum error (and also my clock resetting) means there is a problem with the CMOS / RTC battery.5:51 PM Adam Colligan: Am I correct that that is what you are saying?5:52 PM Justine: I highly suggest sending it for repair, really. In this case we could provide a proper explanation in your issue.5:52 PM Adam Colligan: Are you or are you not telling me that I have a CMOS / RTC battery and that it might need to be replaced?5:53 PM Justine: Every motherboard has a CMOS battery, yours have already failed so it needs to be replaced.5:54 PM Adam Colligan: See, I think -- and the service center that just looked at it thinks -- that that statement is flat-out untrue. 5:54 PM Justine: You could replace it by yourself like what you want, but first, we do not ship CMOS batteries, and replacing it by yourself will jsut tamper the warranty.5:55 PM Adam Colligan: And so the important question is: will HP give me a free main battery, which I can install myself without needing to send the computer off, if it turns out that you just became rep #3 to give me false information?5:56 PM Justine: Actually, we cannot determine that without really having it physically here for further details and with sufficient tests. Our technicians will be testing it not just inside, but physically. 5:57 PM Adam Colligan: You don't need my computer in front of you in order to know whether or not this model *has* a CMOS battery. You are essentially swearing up and down that it has one. If you're wrong, then you've not only cost me the $54 I already spent but will also unnecessarily cost me two weeks+ without my computer5:57 PM Justine: I apologize but we can only replace the battery if we have the computer in question, and we cannot do that without the error in the main battery itself.5:57 PM Justine: Every computer has a CMOS battery, what I mean is that we have to perform tests on your computer physically to determine the real issue.5:57 PM Justine: I apologize about that.5:57 PM Adam Colligan: So I want to know: if it turns out that this model has no CMOS battery, will HP comp me a main battery in return for the time and money that it has already made me waste? 5:59 PM Justine: Actually, we can send you a box with a return label, so that you can decide. At this point we will just wait for your decision.5:59 PM Justine: We will only replace or provide on the part that neede to be replaced.6:00 PM Justine: The CMOS and the main battery has different roles, so we couldn't send you a main battery when it is a CMOS issue.6:00 PM Justine: Is that okay?6:00 PM Justine: May I ask for your shipping address please?6:01 PM Adam Colligan: That. That last thing you said. That is the heart of the whole problem! If the CMOS battery doesn't exist, then you would *know* you could just send me a main battery? 6:01 PM Adam Colligan: As long as it's not costing me anything, sure, send me a stupid box. My address is [redacted]6:02 PM Justine: If the CMOS battery doesn't exist, the main battery doesn't have anything to do with it. If it does not exist, we can send it for repair, since we do not send CMOS batteries. That is the only thing that we can do.6:02 PM Justine: Alright, is there anything else I could help you with?6:03 PM Adam Colligan: Oh lord. If the CMOS battery doesn't exist, then the main battery is the whole point, because it's the main battery that's supplying the power to the components that normally draw from the CMOS battery on most other systems.6:03 PM Adam Colligan: Nope, there's nothing else. You've provided another great transcript for the file.
7. In desperation, I try in vain to attract @HPSupport's attention on Twitter
Spoiler (Highlight to read)
@adamcolligan
6:20 PM - 13 Apr 2015
(1/3) Hey @HPSupport : would you make a wager with me? The question: whether 3 separate HP reps cost me $54.13 + 8 hrs' work with false info
@HPSupport (2/3) If I'm right, you send me a new battery for my x360-15t and say you're super sorry on your twitter feed. If I'm wrong...
@HPSupport then I guess no hilarious Reddit thread with support transcripts, and I'll spend like $1m on 2ml of your official ink. Deal?
@HPSupport (4/3) It's easy to resolve. Alls you have to do is know, and I mean *know*: "Does the G6T85UA have a dedicated RTC/CMOS battery?"
@adamcolligan6:20 PM - 13 Apr 2015(1/3) Hey @HPSupport : would you make a wager with me? The question: whether 3 separate HP reps cost me $54.13 + 8 hrs' work with false info@HPSupport (2/3) If I'm right, you send me a new battery for my x360-15t and say you're super sorry on your twitter feed. If I'm wrong...@HPSupport then I guess no hilarious Reddit thread with support transcripts, and I'll spend like $1m on 2ml of your official ink. Deal?@HPSupport (4/3) It's easy to resolve. Alls you have to do is know, and I mean *know*: "Does the G6T85UA have a dedicated RTC/CMOS battery?"
No response; not sure if I expected one or not.Update time! I know you've been dying to know how this has been turning out.
I provided all the requested information in response to the private message from HP staff. Nothing ever came of it; as far as I can tell, no real human being ever attempted to contact me after being "forwarded" the details of the case.
Three days after I tweeted at them, @HPSupport sent me a series of public replies. In essence, they told me to abandon useless post-sales technical support and get information from HP Sales.
Adam Colligan @AdamColligan · Apr 13
(1/3) Hey @HPSupport : would you make a wager with me? The question: whether 3 separate HP reps cost me $54.13 + 8 hrs' work with false info
Adam Colligan @AdamColligan · Apr 13
@HPSupport (2/3) If I'm right, you send me a new battery for my x360-15t and say you're super sorry on your
Adam Colligan @AdamColligan · Apr 13
@HPSupport then I guess no hilarious Reddit thread with support transcripts, and I'll spend like $1m on 2ml of your official ink. Deal?
Adam Colligan @AdamColligan · Apr 13
@HPSupport (4/3) It's easy to resolve. Alls you have to do is know, and I mean *know*: "Does the G6T85UA have a dedicated RTC/CMOS battery?"
Adam Colligan @AdamColligan Apr 13
@HPSupport No but seriously. Does the HP Envy x360 have a dedicated RTC / CMOS battery or not?
HP Support @HPSupport Apr 16
@AdamColligan Hello Adam, Eddie here. Saw your tweet. Our Product Information team will be able to assist with your inquiry. Dial:.. ^HPCare
HP Support @HPSupport Apr 16
@AdamColligan 1800-752-0900. Follow prompts for “product information”. If you prefer email click this link http://ow.ly/HYnHT .. ^HPCare
HP Support @HPSupport Apr 16
@AdamColligan Once there be sure to choose "Contact an HP sales specialist" as your subject. Let me know if you require further... ^HPCare
HP Support @HPSupport Apr 16
@AdamColligan information and/or assistance. Have an awesome day! Thanks! ^HPCare
Now, being the exhaustive give-it-a-try kind of guy that I am, I tried *both* the phone and the email path to support. I may have been told once on the phone to try the email, but it's hard to even remember at the moment. I'll just paste the email outcome here.
Me (into the webform):
HP reps have directed me to contact sales support after others in the company were unable to help with a technical product question. I need to know whether the HP Envy x360 model G6T85UA (should be board 780958-501 and main battery 760944-421) has a dedicated CMOS/RTC battery. If it does, I need to know *where* it is connected to the board. This is a fairly urgent issue for me implicating a disconnect or swap-out of the main battery while AC power is not being supplied.
HP:
Dear Adam,
Thank you for contacting the hp.com Sales Center.
I understand the you are still seeking resolution for your technical concern and I’m sorry to hear that this remains unresolved.
I'm very sorry, but our email sales team does not handle technical or product support concerns. We can only handles sales inquiries pertaining to orders placed in our store.
HP Technical Support will be able to provide you with service and support for hardware, software, and parts replacement of HP products that are still covered under warranty.
I strongly suggest that you contact the HP Technical Support Team since your matter requires technical expertise. HP Technical Support can best assist you and can be reached 24 hours a day at: http://www.hp.com/contacthp
Below is step by step guide how to obtain the webform/online form:
1. Please copy and paste this link http://www.hp.com/contacthp into a new browser.
2. Please enter your model number in the "Enter my model number" search field provided then hit the "Find my product" button to generate the result.
3. Select the correct product from the search results.
4. On the next page wait for a few seconds to load the webform.
5. Scroll down to find the webform.
5. Complete the webform then hit the "Submit" button.
6. After you fill out the online form, you will receive a Technical Support case number. You will also be able to engage with a Tech Support product specialist either by chat or they will give you a call at your earliest convenience.
By the way, I have seen a link which might help you with this concern. Here's the link:
http://partsurfer.hp.com/Search.aspx?SearchText=G6T85UA
The link shows the the HP ENVY 15-U011DX X360 CONVERTIBLE PC (ENERGY STAR) has the 780958-501 motherboard but has a different battery. It doesn't show also the RTC Battery and where you can find it. Please contact our HP Technical Support for other information.
I hope this information has been of assistance to you, Adam. Please reply to this message if there is anything further we can do. For your convenience, you may also call the HP.com Sales Center directly at 1-888-222-0029 between 7:00 AM - 2:00 AM EST, seven days a week.
Customer Satisfaction is our store’s top priority. Please tell us about your email experience today. To participate, please click on our Customer Satisfaction Survey link below.
Thank you for choosing HP. We appreciate your business.
Regards,
Regine G.
Oh dear. So technical support doesn't have technical information about HP machines, and sales support doesn't answer technical questions about HP machines and refers you to technical support. Brilliant. But by this time, I of course knew better than to actually *believe* what someone was telling me, so I used the sales phone number instead.
The sales guy was super eager to help, especially since I framed this as a problem of future use. I work on disaster vulnerability issues. If I buy Envy x360 15ts and use them in a place where there isn't AC power for a while, can I swap spare batteries into them without screwing up the BIOS and real-time clock settings?
He put me on hold two or three times for what I was led to believe were very thorough attempts to get me a totally definitive answer. And this is what someone eventually told him to tell me. All HP machines ship with CMOS batteries.
So I must have been mistaken all along, right? The CMOS battery must have stopped working at the same time as the main battery. It must just be that neither I nor my local repair shop could find my CMOS battery because we all have the wrong prescriptions on our glasses and contact lenses. Well, there's just one small issue with getting to that conclusion: what HP told me about my machine was, once again, totally false.
How do I know? Because I still didn't believe HP, and rather than shipping my compter off for weeks in the big padded box, I ordered a new main battery for a total of just over $60. I swapped it. Guess what happened, HP? If you guessed, "every aspect of the problem instantly resolved, because there never was a CMOS/RTC battery in this machine in the first place", you would win a gold star. But I'm assuming you'd also lose your job, because this particular piece of information has somehow been banished and outlawed from the minds of HP employees and contractors.
I wonder: would anybody at HP be interested in apologizing to me, much less in finding a way to make up for the $115+ I've lost because nobody at any stage to this point has been willing to act like a human being?
BUT WAIT, THERE'S GREAT NEWS
I shouldn't make it seem through this thread that HP totally lacks competence and doesn't care about me at all. Because within two hours of receiving the email from HP Sales telling me that they weren't going to do anything about my problem, I started receiving advertising email blasts full of great offers and promotions about buying a new HP laptop and other great products! Yay! I guess I'm not invisible after all. And I'm sure if I bought *more* stuff from HP, they would take care of me then. Right? -
Battery Life and apps - specifically: Whatsapp, Gr...
Experiment: Smartphone battery life and Web 2.0 applications
Objective: To determine the battery life of a Nokia Symbian S60v3 {or ^3} phone under the use of web applications, the majority of which are social networking apps.
Apparatus: Nokia S60v3 FP1 (E90 Communicator, E71, etc) {or ^3 (N8, E7)}, Gravity, Nimbuzz, Nokia Email, Joikuspot, Whatsapp, MXit, BirdStep SmartConnect & Lights On. 3G/GPRS internet connection.
Method:
Install the latest versions of the softwares mentioned, activate Whatsapp (through sms). Use all apps as desired.
With Nokia Email, set sync period for wake/daytime only, i.e. when you are awake - say 06h45 to 22h45, daily.
For Network mode, select dual mode (S60v3: Menu/Tools/Settings/Phone/Network; ^3: Menu/Settings/Connectivity/Network)
At commencement of sleep period (first night), exit all apps. Set your alarm. In the morning, check Log (S60v3: Menu/Log; ^3: Menu/Applications/Tools/Log), scroll across to the list, note all Packet Data connection attempts.
Use applications at will on day two, shutting down/going offline with those you do not require. If the battery gets flat, charge it, continue to use apps/browsers if you can/need.
At commencement of sleep (second night), select go offline for Nokia Email (S60v3: Nokia Email {main menu}/Options/Go Offline), exit all others apps. In the morning, check and note Log parameters.
Repeat steps 4, 5 & 6 with varying Network mode (step 2). In all cases, phone should stay in a non-offline state - people should be able to reach you via phone call or sms at all times.
Make sure you clear browser cache every night prior to bedtime. You should check Browser (Menu/Web/Options/Clear Privacy Data/Clear Cache). Further, remove or disconnect battery to completely freshen the system.
Finally, delete Whatsapp, and repeat step number 4.
Observation:
The results for steps 1 to 8, inclusive, are essentially similar, in that access points (S60v3: Menu/Tools/Settings/Connection/Access Points & Menu/Tools/Sett. wizard, alternatively use your service provider to define access points) are activated throughout the sleep period, as follows (13 July 2011):
Internet .Vodacom(01): 00:38; 00:46; 00:54; 01:03, etc.
Internet.GPRS: 00:37; 00:41; 00:45; 00:49; 00:52; 00:57: 01:00 , etc.
Internet.GPRS(Joiku): 00:38; 00:46; 00:54; 01:02 , etc.
Vlive!: 00:39; 00:47; 00:55 , etc.
WAP.Vodacom: 00:39; 00:48; 00:53; 00:56 , etc.
Vlive!Streaming: 00:41; 00:48; 00:56 , etc.
Vlive!MMS: 00:43; 00:51; 00:58 , etc.
Internet.Vodacom: 00:37; 00:42; 00:45; 00:50; 00:58; 01:01 , etc.
BS_Gravity App: 00:41; 00:49; 00:57 , etc.
BS_Browser: 00:42; 00:50; 00:58 , etc.
Basically, an app is active throughout the the night. All data connections are outwards, last 5 or 8 seconds, a few last 34 seconds, most receive/transmit zero data, a few receive 1 kB. The final connection was an outward 12 minute 55 second at 05:08 using the Internet.Vodacom access point, sent 65 kB & received 360 kB.
Upon deletion of Whatsapp, no data connection attempt is made throughout the sleep period.
Conclusion: There is no way of turning off completely Whatsapp. Further, general phone use throughout the day disguises minute-by-minute data connection attempts by Whatsapp. This is wholly unacceptable app development in light of limited battery development for all smartphone platforms. All other apps installed on these devices have kill switches if you do not wish to continue use. All other apps, including the pricy Gravity, operate within the limits of the battery technology available and within the capabilities of the Symbian system. I do not think the trade off - all-encompassing IM service over sms sacrificing battery life is fair.
Facts:
BS_Gravity App & BS_Browser are access points defined in the Birdstep SmartConnect Client for Nokia ESeries phones. It's a client that aggregates normal network operator access points as well as Wi-Fi access points so that you do not have to continuously change access points on apps. BS_Gravity App for Gravity and all other social IM apps, BS_Browser for Web browser and Opera browsers.
Following deletion of Whatsapp, my E90 is back to around 4 hours battery duration under heavy use, primarily a very active Gravity & Web browser, up from about an hour with Whatsapp.
I am extremely content with general day to use of my Nokia phones, E90 & N8 alike. The E90 continues great operation, what I'd expect, the N8 covers base primarily browser capability - all other strengths complimentary.
Joikuspot is a considerable power user for extended use, but this is understandable, as the app gathers and transmits data which requires lots of power - basically, it's like having a 3G connection going boths ways. I'd imagine that any similar app on any competing platform saps power.
Recommendation: Install an on/off switch on the Whatsapp application. Please. Thank you.
Symbian connected me to the world, to my dreams.. Thank-you NokiaI found unacceptable issues with the software, namely very high battery use. Many consumers will come to Nokia first before they complain to a developer - if indeed they ever do complain there. Use of the app in question paints Nokia batteries in a much harsher light than reality - people should be aware of this before they install the software.
There's a software issue here (developer x), and a software solution (developer y). The following link explains how to use y to defend from the excesses of x: http://softvision.posterous.com/39438314
Symbian connected me to the world, to my dreams.. Thank-you Nokia -
Please Advise On The Best Way To Keep Your Battery Healthy And Not Deformed
I am a black macbook (mb) user and have had my mb for 37 months now. after a year and a half, my battery (the first one) was deformed and i was advised to replace it quickly. i was also advised to calibrate my battery occasionally and so i did after that. but in just over a year after i replaced my battery, it is starting to deform and swollen. i have been following the advice and calibrated my battery as advised. my battery is still in normal condition according to the system profiler.
when i first bought my macbook, i was told NOT TO keep recharging my battery whenever i used it and the battery drains because this would make the battery's life shorter. i was also told it is OKAY to have the power plugged in. and so i did that. but it turned out that my battery had deformed from it. most probably from the heat but i don't know.
i use my macbook regularly. i keep it switched on almost 24 hours a day and i keep it well ventilated (i sit it on top of iLap) because i have my internet on 24 hours a day and use the internet regularly. i am not planning to replace my battery just yet even though the battery capacity has gone down to 77%. it's expensive here. i will keep on continuing with the calibrating every now and then. now it might be the magsafe's problem that the battery is deforming too soon. one time, the magsafe fell from my bed onto the floor quite hard. and since then it wasn't working properly. sometimes it heats up and it becomes too hot to hold for long. at times the battery would say 0:00 (time left charging) but the light doesn't change to green so i have to plug it out from my mb and from the main plug and rest it for about 10 seconds and then it runs as normal. i know i probably need to change the adapter soon.
anyway, i'm just asking. for someone who uses his mb regularly or everyday and almost 24 hours a day, what is your best advice on how to keep the battery healthy and in good condition for a long period of time?
sorry for the rambling but thank you.About Batteries in Modern Apple Laptops
Apple - Batteries - Notebooks
Extending the Life of Your Laptop Battery
Apple - Batteries
Determining Battery Cycle Count
Calibrating your computer's battery for best performance
Battery University
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