S10-2 display backlight out

Okay, so I received a client's computer from a corporate environment with the problem that the display had gone black.  Now, the problem isn't that it's entirely black, but that the backlight is off.  I know that this person has taken very good care of the computer and there have been no prior issues with flickering or anything else.  This combined with the circumstances leads me to believe that this is probably not a hardware issue.
The computer is regularly used in conjunction with a projector, and it is in disconnecting from the projector that the backlight failed to resume normal operation.  An external monitor works fine, but attempting to run it in clone mode produces flickering.
The system was rolled back to prior to the incident, not that I expected for that to do any good.  All of the power options have been checked and double-checked.  I reinstalled the display driver, which was already the most current.  Will get back to you after a BIOS update but I was hoping maybe someone could shed some light on the problem in the meantime.  I see that there are a number of glitches with lenovo displays, but none of the problems or solutions seem to be directly relevant to the current issue.
Oh, and the backlight is certainly off, not dimmed.  Even the BIOS screen does not light up.  Any ideas before I have to open it up?

A couple other things worth mentioning.  The Intel display information cannot get the maximum vertical/horizontal information for the netbook's display, and the device manager at any time lists ~6 monitors.  Once again, any help is much appreciated.

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