S10-3t. Help, my computer crash & blue screen almost all the time

hello,
I have problem with my new bought S10-3t, it comes with pre-installed win 7 home premium. I am not sure if it is coming from the hardware or software, but it does crash and blue screen a lot and almost every time. Especially when I am trying to update windows (it always require me to reset it back to factory setting after did this).
Btw, I have uninstall some of the bloated software that came with the system and I also installed Norton Internet Securtiy on it. I have also done one recovery restore many times and the problem still persist. Now I am wondering either I should return it back to lenovo or keep it because I am sure its going to be a hassle to return it back

afham_86,
Systems should be tolerant of some software changes - not know what all you have removed, how you removed it (deleting files vs uninstall) and when the problems started in relation to the changes you made it's going to be difficult to provide an easy answer.
You say you've used OKR.   Have you shutdown the system and started up with the recover button and selected the option to restore to factory state?   If it won't do this, then either the hard disk is corrupted and you are going to need service, or you have a memory or systemboard issue in which case you are going to need service.
I would recommend trying to recover completely to factory state, and failing that, to call technical support and log your case. (save the WNxxxxx number).   If service recommends repair, you can either send it to the depot and see if they can fix it, or contact sales and arrange for a replacement. In order to work through sales, you will need to have called service and have that service case number handy.
Sorry that you are having trouble.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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