S1000D Publish IETP not available

I am attempting to build an IETP from the sample S1000D bike data provided with TCS 4. I have opened the S1000D bike sample Publication Module (PM) in Framemaker 11. I followed the help file instructions but have encountered a couple of issues. First, when I attempted to set global applicability for the book, there are no applicability values available (see help file instructions below).
To implement applicability (Global) at a book level,
When the book file is in focus, select S1000D > Common Source Data.The S1000D Common Source Data dialog appears.
In the Common Source Data dialog, select the Applicability tab and then PCT.
In the list of products, select the applicable product and click Apply.
I am beginning to think that the Book/PM is not properly set up with applicability values.
Second, the "Publish IETP" menu item is grayed out and not available.
Any ideas on what I am doing wrong?
Mike

Mike,
Yes it seems to be an installation issue. Upon reinstall, Bridge 64 bit wasn't working (missing dll). I think RoboHelp might need Bridge so I uninstalled and reinstalled. Didn't work, reinstalled everything including 32bit Bridge. Bridge works now and I have "Print IETM". I still don’t have ability to set applicability once switched to Publication Module Book (using 1000D>Common Source Data). Unfortunately RoboHelp failed on opening and corrupted the PM so I need to go find another copy. Possibly the Bike PM isn’t properly authored – I haven’t really spent much time in the 4.0.1 DMs or publication modules for that matter.
I've been very happy with both ADG and Mekon. Customer service from both vendors has been exemplary.
We've elected to go with v4.1 so this has caused a few issues with the Mekon pack lagging behind some of the 4.1 changes but they've addressed the problems quickly with patches for us.
ADG R4i CSDB works well. A few similar 4.1 issues but for us they were the only vendor who could deliver a full S1000D publishing system affordable to small/mid-sized business. Aside from what I think is a great product, what I like most is the personal touch – they’re still small enough where your questions are periodically answered directly by the CEO or CTO. (I don’t work for ADG or Mekon – just happy with their service.)
Are you using applicability? Internal or external using the CIR?
Regards,
Muns

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T +61 3 8807 6434
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572 Swan Street
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