[S10e-4187] Inconsistent webcam internal port connectivity

Question

The problem is that the webcam reconnects all the time to the USB port, so the computer says that there is new hardware from time to time. Sometimes the webcam works after this and sometimes not - it also says that if I connect to an USB2 port it will work faster all the time.
Recently it hasnt work at all, I am suspecting the either the service pack to conflict with it, or maybe an hardware issue.
The computer is running: Windows XP Home Edition SERVICE PACK 3.
I have not updated any form of firmware on it.
Hope someone here can help
Regards

Answer 1

Reminshi,
You mentioned that you never update any camera firmware but the camera connectivity seems to have problem. I would like to double confirm with you. Did your machine updated with any software or drivers, or windows update before you started to notice the webcam problem? Does the machine come with Win XP SP3 or you updated to SP3 by yourself?
I'm not sure the firmware in my hand would help but you can give it a try. I'll send you a private message later.
Cheers,
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
How to send a private message? --> Check out this article.
English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество