S10e - Why can't I find my warranty information when I enter my s number?

I drop my s10e down to the ground and then I couldn't turn it on..... the hard disk light is continuous on.
I can not find my machine's warranty information from lenovo.
From here http://consumersupport.lenovo.com/ca/en/DriversDownloads/drivers.html After I enter the serial number, there is a blank web page appears.
I called Lenovo Tech support Canada and a woman told me that if I want to ask any information about my netbook, I need to call IBM.......I know Lenovo is using IBM's service. Why not have lenovo's own customer sevice team???
Thinkpad T60 widescreen + Idealcentre K300 + S10e.

Hi and welcome,
did you call this for
Canada (English)
1-877-4Lenovo (1-877-453-6686
24/7 Day Ideapad
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

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