S201T touchscreen not working

Hello, My 2 month old Lenovo S210T's touch screen is NOT working. While working in my laptop, I received a message saying there is a power surge in the USB and after that the touchscreen is not working. However, some times when I am using the laptop while connected to AC, the touch screen works. So I guess the problem is gotta do with the power for the touch screen. I downloaded the latest Bios Version still no luck. Any recommendations?

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Hi @Cbird22 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 14z-n200 TouchSmart CTO Notebook and the Touchscreen not working correctly. If you follow this document it will show you how to correct this issue.
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B14-178sa touchscreen not working

Hi there, I have been tearing my hair out these last few days trying to get the touch screen working on a TouchSmart b14-178sa.
The old screen was burnt out (you could see the damage to the touch sensors), so I replaced the screen with an identical model.
The old screen wasn't even showing in the device manager, the new one is showing, indicated by the red arrows in the following screenshot.
I thought Windows 8.1 might be the issue so I downgraded back to Windows 8 and installed all the software/drivers from the product support page.
I also installed all Windows updates, the touch did not work from start to finish.
I have tried the steps outlined on a support page here.
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Despite the touchscreen showing in device manager, system properties says no touch available.
I have tried the AUO firmware update, which tries for a few minutes then just exits and fails.
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Hi @Woogle ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion TouchSmart 14-b109wm Sleekbook and the Touchscreen not working correctly. Here is a link to resolve Touchscreen issues.
You could reset the BIOS with this document selecting the reloading the BIOS default settings.This will let the Notebook look at the new Screen, which has helped others.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
What is the part number of the new screen?
Hope this helps resolve the Touchscreen.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Hp split x2 touchscreen not working while un-docking

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Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
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I solved the problem here for my sister's Flex 14.
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Ideapad (Flex 15) touchscreen not working on upgrade to Windows 10

I have an Ideapad Flex 15.
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
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http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda23-93f2-4a9a-b6da-f7f47e67de0a
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I took this in to a shop, and two technicians tried to solve the problem to no avail. One of them did as suggested, and uninstalled the touchscreen driver under Mice and other devices, but that only disabled the mouse touchpad. So it was reinstalled, and the driver for the touchscreen under Human Interface devices was reinstalled, but none of it helped, and I still lack the touchscreen capacity I had before. I cannot scroll except on the side ribbon, and I cannot use the touchscreen to zoom in and out, which I could do on Windows 8 and 8.1. So it seems there is no new Lenovo driver for the IdeapadFlex 15 that is compatible with Windows 10. I am told to wait and see, and to hope that Lenovo addresses this problem. BTW, I previously had two Microsoft tech people remote control my computer to fix this, and they both failed. I am disappointed with Microsoft and Lenovo. Any computer that was bought within the last couple of years fitted with Windows 8 should upgrade no problem to Win 10.

Touchscreen not working on fresh Windows 8.1 install

I just bought a Pavilion 11-n040nb x360 and I'm planning to buy a few more for work, but I have a problem I wasn't able to fix so far.
On the OEM Operating System the touchscreen was working without a problem. I then installed an SSD-drive and created a new partition with a clean Windows 8.1 install. From the first startup the touchscreen isn't recognized by Windows.
The touchscreen itself is still working in BIOS/UEFI-setup and the diagnostic tool proves there's nothing wrong with the hardware itself.
I found a lot of posts from people with the same problem and tried really every tip, a lot of different drivers and software, but still can't get it to work.
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@Dennichio ,
Hello and thank you for posting on the HP support forum. What may have happened with your install is that the chipset driver may not have been loaded first causing issues with the touchscreen driver.
Here is the link for your systems supported drivers.
HP Pavilion 11-n040nb x360 PC (ENERGY STAR) Drivers.
Once you have downloaded all your software and drivers for your notebook you will want to boot into safe mode and uninstall your drivers.
Windows 8 Safe Mode
You may have to reboot between each uninstall.
once this is done then you will have to boot back into windows normally.
Now install your drivers again this time make sure you install the chipset drivers before anything ellse.
Please let me know how this goes for you.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Iq504 touchscreen not working after reformat to windows 7 ultimate 64

i read the link that said load touchsmart app update first then clock then web cam etc.i did that and touchscreen still did not work does anyone know what im doing wrong?

Hi asalamk,
The FN keys are controlled by Value Added Package and Flash Cards Support Utility. I think you have forgotten to install these tools
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[SOLVED] Touchscreen not working

I have a generaltouch touchscreen, which was working in ubuntu 10.04. Now I'm trying to get it working in Arch, and it doesn't work. Symptoms are very interesting:
1) mouse cursor doesn't move when I try using touchscreen, but button press and release events are processed correctly
2) "lsusb" doesn't show device name, just vendor id: "Bus 001 Device 005: ID 1ddb:0001"
3) "xinput" lists touchscreen as "HID TOUCH HID Touch Panel id=10 [slave pointer (2)]" in virtual core pointer section
4) "xinput test 10" correctly shows button press, release and motion events, all of which look quite sane
The most strange part is that although mouse cursor doesn't move, xinput test does show correct motion events. I feel that it could be easily fixed, but I cannot find config/manual to look into. Any help would be very welcome.
PS. Relevant output from Xorg.log is as follows:
[ 10.460] (II) config/udev: Adding input device HID TOUCH HID Touch Panel (/dev/input/event2)
[ 10.460] (**) HID TOUCH HID Touch Panel: Applying InputClass "evdev tablet catchall"
[ 10.460] (II) Using input driver 'evdev' for 'HID TOUCH HID Touch Panel'
[ 10.460] (**) HID TOUCH HID Touch Panel: always reports core events
[ 10.460] (**) evdev: HID TOUCH HID Touch Panel: Device: "/dev/input/event2"
[ 10.460] (--) evdev: HID TOUCH HID Touch Panel: Vendor 0x1ddb Product 0x1
[ 10.460] (--) evdev: HID TOUCH HID Touch Panel: Found 3 mouse buttons
[ 10.460] (--) evdev: HID TOUCH HID Touch Panel: Found absolute axes
[ 10.460] (--) evdev: HID TOUCH HID Touch Panel: Found x and y absolute axes
[ 10.460] (--) evdev: HID TOUCH HID Touch Panel: Found absolute tablet.
[ 10.460] (II) evdev: HID TOUCH HID Touch Panel: Configuring as tablet
[ 10.460] (**) evdev: HID TOUCH HID Touch Panel: YAxisMapping: buttons 4 and 5
[ 10.460] (**) evdev: HID TOUCH HID Touch Panel: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[ 10.460] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/input/input2/event2"
[ 10.460] (II) XINPUT: Adding extended input device "HID TOUCH HID Touch Panel" (type: TABLET, id 10)
[ 10.461] (II) evdev: HID TOUCH HID Touch Panel: initialized for absolute axes.
[ 10.461] (**) HID TOUCH HID Touch Panel: (accel) keeping acceleration scheme 1
[ 10.461] (**) HID TOUCH HID Touch Panel: (accel) acceleration profile 0
[ 10.461] (**) HID TOUCH HID Touch Panel: (accel) acceleration factor: 2.000
[ 10.461] (**) HID TOUCH HID Touch Panel: (accel) acceleration threshold: 4
[ 10.461] (II) config/udev: Adding input device HID TOUCH HID Touch Panel (/dev/input/mouse1)
Last edited by xop (2012-11-24 12:41:18)

Hi. Thanks to your post i was able to solve mine.
If anyone is wondering, here's what i believe to be an explanation, based on third party sources and searching.
Symptom: touchscreen always clicks at the same place (e.g. top-left corner).
1) the touchscreen manufacturer id (0x1ddb) and product id (0x1) are currently not into the usb vendors database (even after update-usbids)
lsusb -v:
Bus 002 Device 005: ID 1ddb:0001
iManufacturer 1 HID TOUCH
iProduct 2 HID Touch Panel
2) as such, the kernel (through udev) tried to discover the nature of it blind folded (i'd be interested to know on what basis), and ends up thinking that's a tablet device (and not a touchscreen)
dmesg:
[ 2.298156] usb 2-1.7: new full speed USB device using ehci_hcd and address 5
[ 2.391784] usb 2-1.7: configuration #1 chosen from 1 choice
[ 2.394379] input: HID TOUCH HID Touch Panel as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/input/input7
[ 2.394442] generic-usb 0003:1DDB:0001.0005: input,hiddev96,hidraw4: USB HID v1.01 Mouse [HID TOUCH HID Touch Panel] on usb-0000:00:1d.0-1.7/input0
3) tablets (e.g. wacom) have 4 axis: X, Y, Z (because the pen can be detected when closing up to the surface, or somtimes will send out pressure information) and Rotary X (i would guess the angle of the pen)
xinput list-props 12:
Device 'HID TOUCH HID Touch Panel':
Axis Labels (271): "Abs X" (281), "Abs Y" (282), "Abs Z" (283), "Abs Rotary X" (284)
Button Labels (272): "Button Left" (143), "Button Middle" (144), "Button Right" (145), "Button Wheel Up" (146), "Button Wheel Down" (147)
4) because the driver is generic, it fails associating the correct data to the correct axis; by testing the device (xinput test 12 -- where 12 is the id of the HID Touch Panel found through xinput list), you can see that it's actually putting the X and Y coordinates to the Z and Rotary X axis; and that's exactly why when touching the screen, the cursor will always go to the top left corner (0,0).
xinput test 12:
motion a[0]=0 a[1]=0 a[2]=668 a[3]=900
motion a[0]=0 a[1]=0 a[2]=669 a[3]=912
motion a[0]=0 a[1]=0 a[2]=672 a[3]=928
a[0] and a[1] are obviously the 2 first axes X and Y, a[2] and a[3] the others (Z and Rotary X)
5) now for the solution, what we want is force the usbhid kernel module to consider the device as a 2 axis touchscreen, not a tablet.
Given the large number of unknown/OEM/slightly differring USB devices out there, the Linux kernel already has some tweaks to force some behaviours, called quircks (list of quircks in hid.h), and there is one especially for this: HID_QUIRK_MULTI_INPUT. The hid.h file will give you the hex code for the quirck.
Syntax is quirks=vendorid:productid:quirckhexcode
modinfo usbhid
parm: quirks:Add/modify USB HID quirks by specifying quirks=vendorID:productID:quirks where vendorID, productID, and quirks are all in 0x-prefixed hex (array of charp)
You can set quircks either directly into the kernel like you did (into the hid blacklist), or at module loading time (modprobe usbhid quirks=1ddb:0x1:0x40), or at boot time by adding usbhid.quirks=0x1ddb:0x1:0x40 to the kernel boot line.
After rebooting/reloading, there is a new xinput device available (with the same name), but only 2 axes, and it works, and can be calibrated.
However, i'd be curious about:
* what exactly is the HID_QUIRK_MULTI_INPUT doing ? From third party sources, i think it will break the device into 2 devices, explaining why xinput -list shows a new device; i guess that the first one has X and Y, and the other Z and Rotary X
* since the device does not actually have 4 axes, any way to remove/disable the 2nd device permanently ?
* why did usbhid fallback to tablet mode ?
* is forcing the use of quirks the right way to go inside the blacklist ? Shouldn't the new vendor id and product id be added to the product database, and set the device to touchscreen type, and not force by using quircks ?
Thanks for any follow up...

LG Extravert- Touchscreen not working

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Wow catycatsny! I want you to have a working phone. Are you still having trouble with the touch screen? Calibrating the screen http://bit.ly/WnJyWS is definitely one of the best things to try when the screen seems to have trouble recognizing where you're touching. Sometimes, removing and reinserting the battery http://bit.ly/VWhsEG may clear up the issue, or at least provide temporary relief until you can get through the calibration. Was the phone exposed to any liquid? Any physical damage? How long ago did you purchase the Extravert? Please share if you're still having trouble.
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Touchscreen not working after reformating

I had to reformat my computer and everything is working fine except for the touchscreen. I reinstalled the pen driver but that work. When i try to go to "Pen table properties" in control panel is says "a supported tablet was not found on the system". I'm guessing that the tablet driver was not installed but I cannot find this on the HP website. I don't have my digitier pen anymore and i don't care about that, i just want to be able to use my finger with the touchscreen like I could before. Please help.

Hi @Licif
Welcome to the HP Forums!
It is a fantastic place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have reformatted the hard drive and everything is working except for the touchscreen.
How did you format the drive, did you do a factory recovery?
Here is a link to Troubleshooting Touch Screen Issues in Windows 7
If this has not worked I suggest you install the original drivers using recovery manager and then run the HP support assistant for updates.
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Have you Using Automated Troubleshooting (Windows 7) to overcome this difficulty.
If the issue remains I would do a full factory recovery. This return back to its original condition. Performing an HP system recovery (Windows 7). During the recovery you will be presented with an opportunity to backup your personal files to prevent loss. If you have not done one, it is the perfect time. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
If you used another method of reinstall your Windows 7 and you did not create recovery disk, if you are in the US you can order them by following the links on the driver page. If you are not in the US please call HP support and inquire about obtaining a recovery kit.
You may consider contacting HP support at any time for assistance. They can remotely access your system to help locate and resolve difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck and Happy New Year!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Ideapad s210 Touch - touchscreen not working

Hello All !
I've just bought brand new Ideapad s210 touch. But touchscreen is not working.
What I did so far:
- instal all windows 8 updates - still not working,
- update to 8.1 and update - still not working.
Check my hardware in control panel - everything seems to be ok - but maybe I dont know where to look ?
Any ideas ? Maybe same drivers are needed ? Will be very thankfull for your help.
Cheers !
Solved!
Go to Solution.

hello there,
is there any unknown/not-installed device under the device management window?

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My touch screen doesn't seem to work when I am on another call or receiving a text message. It freezes up. Another thing, if I receive a call where I am prompted to push this number or that number while I'm doing the things I mentioned above, I can't do it because the keypad disappears & the backlight doesn't stay on long enough, even though I have set it to last 1 minute. As a result, I miss the call(s).
If you have a solution to this problem, I would appreciate it. Thanks
Tisheehan

S201T touchscreen not working

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