S2021A monitor just going red, green , blue on startup and not working

my monitor used to work fine one day it just turns red, blue, green ,white, black flashing continuous colors on start up and doesnt end up to anything, can anyone tell what the problem is ????

Hello @saswotsharma,
I understand that your Compaq s2021a Monitor is cycled through various colors and is not doing anything else. I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Change the cables connecting the monitor to the PC
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Message Edited by altenbach on 08-28-2005 09:15 AM
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Attachments:
extractRGB.png ‏5 KB
extractRGB_2D.png ‏3 KB

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S2021A monitor just going red, green , blue on startup and not working

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